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On April 23 2013 08:34 Klipsys wrote:Show nested quote +On April 23 2013 08:26 KaiserKieran wrote:
This seems pathetic. No real talk of what they are going to do just saying vague, statements and apologies.
I think I just need a break from WCS and its drama for the next few weeks. Okay quick lesson in PR. Making promises in a public forum is the last thing you want to do if you're not 1000% sure you can keep them. How quickly do you think the backlash would come if they made a bunch of lofty promises and then delivered none of them? Relax; this is their business and they're going to do what ever it takes to fix it. If not, they'll go out of business and someone else will take over to fill the gap. This is the natural order of things, let it just happen. Best thing you can do as a fan is email them with your criticism/concerns and not just post substance less complaints here.
They made a similar promise before, looks to me like this could be a yearly ordeal with them
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I hope they have a Chinese version of this, as well.
Whether or not it actually does anything, I am glad they finally have an official apology.
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I feel like some people are raging just to rage. Others are taking it like MLG just beat up their grandma and tried to pass it off as a tax write-off....
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OK, i'm ready... grab your pitchforks!!!1
![[image loading]](http://static.tumblr.com/o1uhrmr/9CCmbk1ug/1042g5w__1_.gif)
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On April 23 2013 07:09 Derez wrote:
Well done not mentioning the issues that some of the chinese players faced.
Edit: I understand that its too late to fix the qualifiers, but how about actually making it up to some of the people that got screwed over? Add another round to the next MLG (not WCS) stop and invite all the players that were screwed over somehow to play, or at least make some kind of gesture.
well... you CAN actually blame china for its censorship, as global play was not introduced to china.
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We'll I'm happy he apologized, it won't fix any of the problems but it's always nice when someone in power can at least admit when a mistake has been made. What's done is done and there's nothing that can be done about it, but I'm happy he's sorry and apologized rather than pretending nothing went wrong.
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On April 23 2013 08:29 MountainDewJunkie wrote:Show nested quote +On April 23 2013 08:27 Drigger wrote:Sundance
I could throw 5 dollar bills into a crowd of eSports fans and some of you would call me an asshole and ask for 10s
PR text
Dear StarCraft Fans:
I want to personally apologize to you on behalf of all of us at MLG for the mistakes we made with the WCS America Qualifier this weekend.
As many of you know, we have been working on a fast timeline with Blizzard and all of our partners to make the WCS a success and bring you as much competitive StarCraft content as possible. Unfortunately we made some errors that rippled throughout the weekend.
First, the demand to enter the WCS Qualifier was much higher than we had anticipated which resulted in many excellent players not getting a chance to enter. We featured a 512-player, double elimination, best of three bracket to maximize individual players opportunity for success, however that impacted the scale of the tournament. Additionally, we experienced strains on both our online product and administrative staffing that should have been avoided. Finally, we admittedly made a poor decision to try to hold back some results of the tournament in order to make spoiler-free viewing a possibility. We will not do that again for any online qualifier.
We have immediately opened the final bracket to the public which can be found here.
We have also created a feedback email address specifically for WCS America. Going forward, please email your feedback, suggestions and complaints to WCSAMfeedback@mlg.tv. Our staff and I will monitor every email and aim to incorporate constructive feedback into our future plans.
Again, I want to apologize personally and on behalf of everyone at MLG, to the StarCraft community, the players and to Blizzard for failing to uphold the level of tournament execution we pride ourselves on.
I assure you that we are making every effort to rectify this for all future WCS America operations.
Sincerely,
Sundance DiGiovanni
CEO
Major League Gaming Spot the difference! 1) fuck up 2) do nothing 3) feel heat from fans 5) offer generic incomplete apology (Chinese? Meh) 6) repeat step 2 7) complain about esports 8) profit off esports Major League Gaming
comment removed.
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Much more than I would have been thinking. I generally dislike apologies. This looks tailor made for the "stick up the ass" community. This is really where the concept of "esports" becomes toxic. The culpability and accountability that MLG has towards "the community" is much lower than most of you think. Did you pay money for this? No? Then be quiet. Yes? Was it reasonably unacceptable? Demand a refund. Was it merely poor quality? Don't buy it next time. MLG doesn't "owe" anyone past this.
As far as the 'not big enough pool' issue, well that kind of sucks but there has to be some limit. On the other hand, the world isn't set up for you to win everything.
All in all, you know next to nothing about this so go watch Madagascar and listen to King Adrien. Shouldn't this have been obvious in the last 2-3 years of starcraft?
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On April 23 2013 08:42 BoZiffer wrote:Show nested quote +On April 23 2013 08:29 MountainDewJunkie wrote:On April 23 2013 08:27 Drigger wrote:Sundance
I could throw 5 dollar bills into a crowd of eSports fans and some of you would call me an asshole and ask for 10s
PR text
Dear StarCraft Fans:
I want to personally apologize to you on behalf of all of us at MLG for the mistakes we made with the WCS America Qualifier this weekend.
As many of you know, we have been working on a fast timeline with Blizzard and all of our partners to make the WCS a success and bring you as much competitive StarCraft content as possible. Unfortunately we made some errors that rippled throughout the weekend.
First, the demand to enter the WCS Qualifier was much higher than we had anticipated which resulted in many excellent players not getting a chance to enter. We featured a 512-player, double elimination, best of three bracket to maximize individual players opportunity for success, however that impacted the scale of the tournament. Additionally, we experienced strains on both our online product and administrative staffing that should have been avoided. Finally, we admittedly made a poor decision to try to hold back some results of the tournament in order to make spoiler-free viewing a possibility. We will not do that again for any online qualifier.
We have immediately opened the final bracket to the public which can be found here.
We have also created a feedback email address specifically for WCS America. Going forward, please email your feedback, suggestions and complaints to WCSAMfeedback@mlg.tv. Our staff and I will monitor every email and aim to incorporate constructive feedback into our future plans.
Again, I want to apologize personally and on behalf of everyone at MLG, to the StarCraft community, the players and to Blizzard for failing to uphold the level of tournament execution we pride ourselves on.
I assure you that we are making every effort to rectify this for all future WCS America operations.
Sincerely,
Sundance DiGiovanni
CEO
Major League Gaming Spot the difference! 1) fuck up 2) do nothing 3) feel heat from fans 5) offer generic incomplete apology (Chinese? Meh) 6) repeat step 2 7) complain about esports 8) profit off esports Major League Gaming I'm done buying any of their tickets/products. Viewing experiences/general business practices have been so poor, its simply not worth throwing money in the coffers. I used to pay for all the HD streams but I'm so tired of this guy and his empty words. That website is still absolute trash after the "...I get it....I get it.... I get it..." nonsense. I'll watch the free stuff but that is it.
When I read posts like these, I feel like I should have made my posts even ruder towards you.
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I like how he structures his apology like the only problem was the tournament bracket. "First"... are you kidding me? This is the only thing he addressed. If you're going to say "First", better have some other points to going along with it. Either he doesn't know how to speak English, actually is oblivious to everything that happened, or he doesn't care about them. How about the Chinese players, maphackers, and the whole other slew of obvious problems he seems to fix by giving us an email address to write "feedback, suggestions and complaints" to?
Pretty sure MLG is done with whatever happened this WCS Qualifier, as he closes with "making every effort to rectify this for all future WCS America operations".
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MLG's apology reminds me of EA's for SimCity.
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On April 23 2013 08:38 Torpedo.Vegas wrote:
I feel like some people are raging just to rage. Others are taking it like MLG just beat up their grandma and tried to pass it off as a tax write-off....
Honestly, if NASL had been given a piece of the pie I think everyone would be a lot more forgiving. There's just this latent uncertainty whats going to happen with that tournament. Combined with some complaints by the Korean players and there's some valid fear that WCS is going to trim competition back a little too much.
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Where's the "and here's Kittens.." pics? Woulda instantly made everything all better. 
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Ok, good apology. An important first step.
We await your next moves. 
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What are the differences betweeen MLG and ESL. Manpower, time, experience?
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France7248 Posts
First, the demand to enter the WCS Qualifier was much higher than we had anticipated which resulted in many excellent players not getting a chance to enter.
Hmm, ESL changed few days before the size of all qualifiers. The last one was even changed 2 times from 512 to 1024 and then from 1024 to "NO LIMIT"
Yet, MLG chose to keep a 512 limit while they are in a a region of the same size or maybe even bigger (America + Sea/China)
Anyway, it's good to apologize but I don't see any fix at all here, kinda disappointing tbh
I bet in a week or two everything will be forgotten
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On April 23 2013 08:46 Jerubaal wrote:Show nested quote +On April 23 2013 08:42 BoZiffer wrote:On April 23 2013 08:29 MountainDewJunkie wrote:On April 23 2013 08:27 Drigger wrote:Sundance
I could throw 5 dollar bills into a crowd of eSports fans and some of you would call me an asshole and ask for 10s
PR text
Dear StarCraft Fans:
I want to personally apologize to you on behalf of all of us at MLG for the mistakes we made with the WCS America Qualifier this weekend.
As many of you know, we have been working on a fast timeline with Blizzard and all of our partners to make the WCS a success and bring you as much competitive StarCraft content as possible. Unfortunately we made some errors that rippled throughout the weekend.
First, the demand to enter the WCS Qualifier was much higher than we had anticipated which resulted in many excellent players not getting a chance to enter. We featured a 512-player, double elimination, best of three bracket to maximize individual players opportunity for success, however that impacted the scale of the tournament. Additionally, we experienced strains on both our online product and administrative staffing that should have been avoided. Finally, we admittedly made a poor decision to try to hold back some results of the tournament in order to make spoiler-free viewing a possibility. We will not do that again for any online qualifier.
We have immediately opened the final bracket to the public which can be found here.
We have also created a feedback email address specifically for WCS America. Going forward, please email your feedback, suggestions and complaints to WCSAMfeedback@mlg.tv. Our staff and I will monitor every email and aim to incorporate constructive feedback into our future plans.
Again, I want to apologize personally and on behalf of everyone at MLG, to the StarCraft community, the players and to Blizzard for failing to uphold the level of tournament execution we pride ourselves on.
I assure you that we are making every effort to rectify this for all future WCS America operations.
Sincerely,
Sundance DiGiovanni
CEO
Major League Gaming Spot the difference! 1) fuck up 2) do nothing 3) feel heat from fans 5) offer generic incomplete apology (Chinese? Meh) 6) repeat step 2 7) complain about esports 8) profit off esports Major League Gaming I'm done buying any of their tickets/products. Viewing experiences/general business practices have been so poor, its simply not worth throwing money in the coffers. I used to pay for all the HD streams but I'm so tired of this guy and his empty words. That website is still absolute trash after the "...I get it....I get it.... I get it..." nonsense. I'll watch the free stuff but that is it. When I read posts like these, I feel like I should have made my posts even ruder towards you.
Actually, it appears I fall directly in the "then don't buy it again category" don't I, since I said I'd stick with the free stuff ? j/k.
Probably did rant a bit too hard there, I admit and I have removed it as such. It wasn't constructive.
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On April 23 2013 08:53 Nachtwind wrote:
What are the differences betweeen MLG and ESL. Manpower, time, experience?
Greed
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Well i guess we don't have to use pitchforks AND torches for MLG. At least not until i hear about Comm's official uprising
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Apologies are worthless, the ONLY way to make things right is to redo the qualifier. There were too many irregularities for this to be proclaimed a valid tournament.
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EPT
