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Active: 1312 users

Sundance Apology Regarding WCS Qualifiers - Page 7

Forum Index > SC2 General
539 CommentsPost a Reply
Prev 1 5 6 7 8 9 27 Next All
MountainDewJunkie
Profile Blog Joined June 2009
United States10344 Posts
April 22 2013 23:22 GMT
#121
On April 23 2013 08:20 critique wrote:
Credit where its due; recognizing and admitting the problems is exactly the right thing to do. Thanks Sundance.

You have the wrong username.
[21:07] <Shock710> whats wrong with her face [20:50] <dAPhREAk> i beat it the day after it came out | <BLinD-RawR> esports is a giant vagina
Lonyo
Profile Blog Joined December 2009
United Kingdom3884 Posts
April 22 2013 23:23 GMT
#122
On April 23 2013 08:20 critique wrote:
Credit where its due; recognizing and admitting the problems is exactly the right thing to do. Thanks Sundance.

They get zero credit for putting out a generic apology 24 hours later that deals with none of the issues and doesn't actually have any substance.
Anyone could do that, and most people could do it faster.

Hell, they didn't even manage to get their apology out on time. 11 or so hours to write absolutely nothing.
HOLY CHECK!
Klipsys
Profile Blog Joined May 2010
United States1533 Posts
April 22 2013 23:24 GMT
#123
On April 23 2013 08:18 Empirimancer wrote:
Apologies are useless.




No they're not. Admission of wrong doing is a huge first step in fixing the underlying issue.
Hudson Valley Progamer
Usernameffs
Profile Joined February 2013
Sweden107 Posts
April 22 2013 23:24 GMT
#124
On April 23 2013 08:14 Jochan wrote:
Too little too late, how many times are they gonna fuck up and apologize and in the name of promoting esports we are gonna let it slide...? They have been around for 10 years now ? It's not like there are no other organizations out there, it's time for free market to sort it out...

A while back i heard that mlg bought ipl. I dont think there are any chance for any one else to compete with mlg for a long time, and all the pros like mlg... Small cups like homestorycup and ironsquid are still out there but they are cups not tournaments.
KaiserKieran
Profile Blog Joined August 2011
United States615 Posts
April 22 2013 23:26 GMT
#125
This seems pathetic. No real talk of what they are going to do just saying vague, statements and apologies.
I think I just need a break from WCS and its drama for the next few weeks.
Nerski
Profile Blog Joined November 2010
United States1095 Posts
April 22 2013 23:26 GMT
#126
An apology is obviously warranted and what not. I'm sure everyone though is waiting to hear how any or all of it will be rectified. Just moving forward would seem like the least popular way to go.

Twitter: @GoForNerski /// Youtube: Youtube.com/nerskisc
Drigger
Profile Joined November 2011
254 Posts
April 22 2013 23:27 GMT
#127
Sundance
I could throw 5 dollar bills into a crowd of eSports fans and some of you would call me an asshole and ask for 10s




PR text
Dear StarCraft Fans:

I want to personally apologize to you on behalf of all of us at MLG for the mistakes we made with the WCS America Qualifier this weekend.

As many of you know, we have been working on a fast timeline with Blizzard and all of our partners to make the WCS a success and bring you as much competitive StarCraft content as possible. Unfortunately we made some errors that rippled throughout the weekend.

First, the demand to enter the WCS Qualifier was much higher than we had anticipated which resulted in many excellent players not getting a chance to enter. We featured a 512-player, double elimination, best of three bracket to maximize individual players opportunity for success, however that impacted the scale of the tournament. Additionally, we experienced strains on both our online product and administrative staffing that should have been avoided. Finally, we admittedly made a poor decision to try to hold back some results of the tournament in order to make spoiler-free viewing a possibility. We will not do that again for any online qualifier.

We have immediately opened the final bracket to the public which can be found here.

We have also created a feedback email address specifically for WCS America. Going forward, please email your feedback, suggestions and complaints to WCSAMfeedback@mlg.tv. Our staff and I will monitor every email and aim to incorporate constructive feedback into our future plans.

Again, I want to apologize personally and on behalf of everyone at MLG, to the StarCraft community, the players and to Blizzard for failing to uphold the level of tournament execution we pride ourselves on.

I assure you that we are making every effort to rectify this for all future WCS America operations.



Sincerely,

Sundance DiGiovanni
CEO
Major League Gaming



Spot the difference!

k3n705
Profile Joined November 2011
Canada134 Posts
April 22 2013 23:27 GMT
#128
Doesn't really say much does it. Kind of reminds me of Gus' apology.
IPA
Profile Joined August 2010
United States3206 Posts
April 22 2013 23:28 GMT
#129
On April 23 2013 07:11 bogderpirat wrote:
yeah, this is not enough. i want to see someone get fired over this, the level of disappointment is just too big.


lol

Thanks for stepping up to the plate and issuing a prompt apology. I'm sure things will get better in the future. Cheers -- I'll be watching!
Time held me green and dying though I sang in my chains like the sea.
zhurai
Profile Blog Joined September 2010
United States5660 Posts
April 22 2013 23:28 GMT
#130
well. I had enough of apologies without action.

I want to see results/changes (and their past record....)
Twitter: @zhurai | Site: http://zhurai.com
GizmoPT
Profile Joined May 2010
Portugal3040 Posts
Last Edited: 2013-04-22 23:29:09
April 22 2013 23:29 GMT
#131
so many words so little explanation
Snipers Promod & Micro Arena Creator in SC2 Arcade - Portuguese Community Admin for SC2, HotS and Overwatch - Ex-Portugal SC2 Team Manager, Ex- Copenhagen Wolves and Grow uP Gaming Manager in SC2. Just Playing games now!
MountainDewJunkie
Profile Blog Joined June 2009
United States10344 Posts
April 22 2013 23:29 GMT
#132
On April 23 2013 08:27 Drigger wrote:
Show nested quote +
Sundance
I could throw 5 dollar bills into a crowd of eSports fans and some of you would call me an asshole and ask for 10s




Show nested quote +
PR text
Dear StarCraft Fans:

I want to personally apologize to you on behalf of all of us at MLG for the mistakes we made with the WCS America Qualifier this weekend.

As many of you know, we have been working on a fast timeline with Blizzard and all of our partners to make the WCS a success and bring you as much competitive StarCraft content as possible. Unfortunately we made some errors that rippled throughout the weekend.

First, the demand to enter the WCS Qualifier was much higher than we had anticipated which resulted in many excellent players not getting a chance to enter. We featured a 512-player, double elimination, best of three bracket to maximize individual players opportunity for success, however that impacted the scale of the tournament. Additionally, we experienced strains on both our online product and administrative staffing that should have been avoided. Finally, we admittedly made a poor decision to try to hold back some results of the tournament in order to make spoiler-free viewing a possibility. We will not do that again for any online qualifier.

We have immediately opened the final bracket to the public which can be found here.

We have also created a feedback email address specifically for WCS America. Going forward, please email your feedback, suggestions and complaints to WCSAMfeedback@mlg.tv. Our staff and I will monitor every email and aim to incorporate constructive feedback into our future plans.

Again, I want to apologize personally and on behalf of everyone at MLG, to the StarCraft community, the players and to Blizzard for failing to uphold the level of tournament execution we pride ourselves on.

I assure you that we are making every effort to rectify this for all future WCS America operations.



Sincerely,

Sundance DiGiovanni
CEO
Major League Gaming



Spot the difference!


1) fuck up
2) do nothing
3) feel heat from fans
5) offer generic incomplete apology (Chinese? Meh)
6) repeat step 2
7) complain about esports
8) profit off esports

Major League Gaming
[21:07] <Shock710> whats wrong with her face [20:50] <dAPhREAk> i beat it the day after it came out | <BLinD-RawR> esports is a giant vagina
Defacer
Profile Blog Joined October 2010
Canada5052 Posts
April 22 2013 23:30 GMT
#133
On April 23 2013 07:11 bogderpirat wrote:
yeah, this is not enough. i want to see someone get fired over this, the level of disappointment is just too big.


Well, they cocked up the tournament from the top-down, first by planning not to broadcasting the qualifier than by scrambling to pull together a broadcast at the last minute.

So unless you expect Sundance to fire himself, it ain't going to happen.
Maasked
Profile Joined December 2011
United States567 Posts
April 22 2013 23:30 GMT
#134
On April 23 2013 08:28 zhurai wrote:
well. I had enough of apologies without action.

I want to see results/changes (and their past record....)

it looks like, at the very least, the Challenger League Qualifier will be changed and run a bit better.
At least I hope
(this is going by Slashers recent tweets)
TwitchTV as Maaasked I stream hots (rarely)
govie
Profile Blog Joined November 2012
9334 Posts
April 22 2013 23:32 GMT
#135
On April 23 2013 08:29 MountainDewJunkie wrote:
Show nested quote +
On April 23 2013 08:27 Drigger wrote:
Sundance
I could throw 5 dollar bills into a crowd of eSports fans and some of you would call me an asshole and ask for 10s




PR text
Dear StarCraft Fans:

I want to personally apologize to you on behalf of all of us at MLG for the mistakes we made with the WCS America Qualifier this weekend.

As many of you know, we have been working on a fast timeline with Blizzard and all of our partners to make the WCS a success and bring you as much competitive StarCraft content as possible. Unfortunately we made some errors that rippled throughout the weekend.

First, the demand to enter the WCS Qualifier was much higher than we had anticipated which resulted in many excellent players not getting a chance to enter. We featured a 512-player, double elimination, best of three bracket to maximize individual players opportunity for success, however that impacted the scale of the tournament. Additionally, we experienced strains on both our online product and administrative staffing that should have been avoided. Finally, we admittedly made a poor decision to try to hold back some results of the tournament in order to make spoiler-free viewing a possibility. We will not do that again for any online qualifier.

We have immediately opened the final bracket to the public which can be found here.

We have also created a feedback email address specifically for WCS America. Going forward, please email your feedback, suggestions and complaints to WCSAMfeedback@mlg.tv. Our staff and I will monitor every email and aim to incorporate constructive feedback into our future plans.

Again, I want to apologize personally and on behalf of everyone at MLG, to the StarCraft community, the players and to Blizzard for failing to uphold the level of tournament execution we pride ourselves on.

I assure you that we are making every effort to rectify this for all future WCS America operations.



Sincerely,

Sundance DiGiovanni
CEO
Major League Gaming



Spot the difference!


1) fuck up
2) do nothing
3) feel heat from fans
5) offer generic incomplete apology (Chinese? Meh)
6) repeat step 2
7) complain about esports
8) profit off esports

Major League Gaming


I want 20 dollar bills, keep the change plz.
The two NBA teams in states with legal weed are called the Nuggets and the Blazers...
ArchangelJada
Profile Joined January 2012
Canada910 Posts
April 22 2013 23:32 GMT
#136
They didnt anticipate all these people wanting to play when wcs couple days earlier had 2k+ players? Kinda weak.
docvoc
Profile Blog Joined July 2011
United States5491 Posts
April 22 2013 23:33 GMT
#137
Good job sundance, though I hope they make changes now rather than later like they say they will .
User was warned for too many mimes.
Prplppleatr
Profile Joined May 2011
United States1518 Posts
April 22 2013 23:33 GMT
#138
On April 23 2013 08:20 critique wrote:
Credit where its due; recognizing and admitting the problems is exactly the right thing to do. Thanks Sundance.

They didn't recognize or even acknowledge the things that people are most upset about. Which also means they can't admin to those problems because they don't even know they exist. F u mlg admins and PR.
🥇 Prediction Contest - Mess with the best, die like the rest.
Klipsys
Profile Blog Joined May 2010
United States1533 Posts
April 22 2013 23:34 GMT
#139
On April 23 2013 08:26 KaiserKieran wrote:
This seems pathetic. No real talk of what they are going to do just saying vague, statements and apologies.
I think I just need a break from WCS and its drama for the next few weeks.



Okay quick lesson in PR. Making promises in a public forum is the last thing you want to do if you're not 1000% sure you can keep them. How quickly do you think the backlash would come if they made a bunch of lofty promises and then delivered none of them? Relax; this is their business and they're going to do what ever it takes to fix it. If not, they'll go out of business and someone else will take over to fill the gap. This is the natural order of things, let it just happen.

Best thing you can do as a fan is email them with your criticism/concerns and not just post substance less complaints here.
Hudson Valley Progamer
magnaflow
Profile Joined August 2011
Canada1521 Posts
April 22 2013 23:34 GMT
#140
On April 23 2013 07:10 Kazuki wrote:
They could've known how many sign-ups there would be just by looking at how it went for WCS EU.


They knew exactly what the demand was going to be, this is just an excuse.
Prev 1 5 6 7 8 9 27 Next All
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