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MountainDewJunkie
United States10341 Posts
On April 23 2013 08:20 critique wrote: Credit where its due; recognizing and admitting the problems is exactly the right thing to do. Thanks Sundance. You have the wrong username. | ||
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Lonyo
United Kingdom3884 Posts
On April 23 2013 08:20 critique wrote: Credit where its due; recognizing and admitting the problems is exactly the right thing to do. Thanks Sundance. They get zero credit for putting out a generic apology 24 hours later that deals with none of the issues and doesn't actually have any substance. Anyone could do that, and most people could do it faster. Hell, they didn't even manage to get their apology out on time. 11 or so hours to write absolutely nothing. | ||
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Klipsys
United States1533 Posts
On April 23 2013 08:18 Empirimancer wrote: Apologies are useless. No they're not. Admission of wrong doing is a huge first step in fixing the underlying issue. | ||
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Usernameffs
Sweden107 Posts
On April 23 2013 08:14 Jochan wrote: Too little too late, how many times are they gonna fuck up and apologize and in the name of promoting esports we are gonna let it slide...? They have been around for 10 years now ? It's not like there are no other organizations out there, it's time for free market to sort it out... A while back i heard that mlg bought ipl. I dont think there are any chance for any one else to compete with mlg for a long time, and all the pros like mlg... Small cups like homestorycup and ironsquid are still out there but they are cups not tournaments. | ||
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KaiserKieran
United States615 Posts
I think I just need a break from WCS and its drama for the next few weeks. | ||
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Nerski
United States1095 Posts
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Drigger
254 Posts
Sundance I could throw 5 dollar bills into a crowd of eSports fans and some of you would call me an asshole and ask for 10s PR text Dear StarCraft Fans: I want to personally apologize to you on behalf of all of us at MLG for the mistakes we made with the WCS America Qualifier this weekend. As many of you know, we have been working on a fast timeline with Blizzard and all of our partners to make the WCS a success and bring you as much competitive StarCraft content as possible. Unfortunately we made some errors that rippled throughout the weekend. First, the demand to enter the WCS Qualifier was much higher than we had anticipated which resulted in many excellent players not getting a chance to enter. We featured a 512-player, double elimination, best of three bracket to maximize individual players opportunity for success, however that impacted the scale of the tournament. Additionally, we experienced strains on both our online product and administrative staffing that should have been avoided. Finally, we admittedly made a poor decision to try to hold back some results of the tournament in order to make spoiler-free viewing a possibility. We will not do that again for any online qualifier. We have immediately opened the final bracket to the public which can be found here. We have also created a feedback email address specifically for WCS America. Going forward, please email your feedback, suggestions and complaints to WCSAMfeedback@mlg.tv. Our staff and I will monitor every email and aim to incorporate constructive feedback into our future plans. Again, I want to apologize personally and on behalf of everyone at MLG, to the StarCraft community, the players and to Blizzard for failing to uphold the level of tournament execution we pride ourselves on. I assure you that we are making every effort to rectify this for all future WCS America operations. Sincerely, Sundance DiGiovanni CEO Major League Gaming Spot the difference! | ||
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k3n705
Canada134 Posts
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IPA
United States3206 Posts
On April 23 2013 07:11 bogderpirat wrote: yeah, this is not enough. i want to see someone get fired over this, the level of disappointment is just too big. lol Thanks for stepping up to the plate and issuing a prompt apology. I'm sure things will get better in the future. Cheers -- I'll be watching! | ||
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zhurai
United States5660 Posts
I want to see results/changes (and their past record....) | ||
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GizmoPT
Portugal3040 Posts
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MountainDewJunkie
United States10341 Posts
1) fuck up 2) do nothing 3) feel heat from fans 5) offer generic incomplete apology (Chinese? Meh) 6) repeat step 2 7) complain about esports 8) profit off esports Major League Gaming | ||
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Defacer
Canada5052 Posts
On April 23 2013 07:11 bogderpirat wrote: yeah, this is not enough. i want to see someone get fired over this, the level of disappointment is just too big. Well, they cocked up the tournament from the top-down, first by planning not to broadcasting the qualifier than by scrambling to pull together a broadcast at the last minute. So unless you expect Sundance to fire himself, it ain't going to happen. | ||
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Maasked
United States567 Posts
On April 23 2013 08:28 zhurai wrote: well. I had enough of apologies without action. I want to see results/changes (and their past record....) it looks like, at the very least, the Challenger League Qualifier will be changed and run a bit better. At least I hope (this is going by Slashers recent tweets) | ||
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govie
9334 Posts
On April 23 2013 08:29 MountainDewJunkie wrote: 1) fuck up 2) do nothing 3) feel heat from fans 5) offer generic incomplete apology (Chinese? Meh) 6) repeat step 2 7) complain about esports 8) profit off esports Major League Gaming I want 20 dollar bills, keep the change plz. | ||
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ArchangelJada
Canada910 Posts
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docvoc
United States5491 Posts
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Prplppleatr
United States1518 Posts
On April 23 2013 08:20 critique wrote: Credit where its due; recognizing and admitting the problems is exactly the right thing to do. Thanks Sundance. They didn't recognize or even acknowledge the things that people are most upset about. Which also means they can't admin to those problems because they don't even know they exist. F u mlg admins and PR. | ||
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Klipsys
United States1533 Posts
On April 23 2013 08:26 KaiserKieran wrote: This seems pathetic. No real talk of what they are going to do just saying vague, statements and apologies. I think I just need a break from WCS and its drama for the next few weeks. Okay quick lesson in PR. Making promises in a public forum is the last thing you want to do if you're not 1000% sure you can keep them. How quickly do you think the backlash would come if they made a bunch of lofty promises and then delivered none of them? Relax; this is their business and they're going to do what ever it takes to fix it. If not, they'll go out of business and someone else will take over to fill the gap. This is the natural order of things, let it just happen. Best thing you can do as a fan is email them with your criticism/concerns and not just post substance less complaints here. | ||
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magnaflow
Canada1521 Posts
On April 23 2013 07:10 Kazuki wrote: They could've known how many sign-ups there would be just by looking at how it went for WCS EU. They knew exactly what the demand was going to be, this is just an excuse. | ||
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