|
On February 23 2013 01:36 Firkraag8 wrote:Show nested quote +On February 23 2013 01:32 n0ise wrote:On February 23 2013 00:14 Firkraag8 wrote:On February 22 2013 23:55 ZenithM wrote:On February 22 2013 23:52 Firkraag8 wrote:On February 22 2013 23:47 ZenithM wrote:On February 22 2013 23:44 Firkraag8 wrote:On February 22 2013 23:39 Sadist wrote:On February 22 2013 22:21 Firkraag8 wrote:On February 22 2013 11:42 ZenithM wrote:Wow no shit, my TW license got removed from my B.net account, I now have just a single SC2 account registered. I'm sorry but I don't find this honest in the slightest. I find it weird that just by having registered my TW license on another Bnet account, I would still have what I paid for (2 accounts with global play, instead of what I have now, only 1). Which would have actually been against their "RealID" policy of one B.net account per IRL identity. So in a sense, I got stripped from one game key for actually binding my own name to my SC2 accounts. Smooth move Blizzard, smooth indeed. Edit: On another note, what the hell is the deal with those "MVP" posters on Blizzard's forums? Who the fuck are they? They sound really assholish. And I understand all the comments (from guys who only bought one license, obviously...) about us just buying multiple region access for the length of time where it was unavailable. Yet that's not at all what we bought. I bought a full WoL game, dammit. What bothers me is that if I had just made another Bnet account (which is free, and very fast), I would still have 2 SC2 games. What the hell is Blizzard supposed to answer to that argument? "Serves you right, retard."? Edit2: I submitted a "ticket" to the support service. Will let you know how it went. I'll put here my message if it worked :D Maybe if it fails as well, though that would be a shame  I owned 3 licenses on my account, now I only have one but I don't see it as a problem at all because I still have access to all the servers that I paid for. Why does this matter so much to people? I bought the extra licenses to gain access to other servers, and that's just what I got back then, and that's just what I still have. You are dense. People are pissed off because they no longer have separate accounts they paid for. For example, you could have a Terran ladder account, a protoss ladder account, and a zerg ladder account........ Or do whatever the hell you want with them because you bought 3 separate accounts/copies of the game. If you want to give them away or let a friend borrow them you should be able to. Not understanding buying an account wasnt simply about regional access makes me believe the majority of the people claiming people are complaining for not getting things for free are morons of the highest order. it isnt a difficult concept to grasp. The profiles are still separate, you can still have a zerg/protoss/terran profile on different servers. Just as you could before. http://eu.battle.net/sc2/en/profile/260647/1/Firkraag/http://us.battle.net/sc2/en/profile/1848576/1/Firkraag/The actual profiles don't look merged to me. Well, if you have 3 licenses like you pretend, had you created 3 different Battle.net accounts, you would now have 12-15 ladder accounts in that sense, 3 for each regions. I realize this, but that's not what the person I quoted said. Ok. But you understand that people might be upset about that right? What does it take you to make 2 others Battle.net accounts? Almost as many clicks and minutes as the number of extra freaking ladder accounts you would have gotten, for free. 10 minutes for 10 ladder accounts, I would have taken the deal. Edit: The one way I would be upset would be if people who had multiple accounts on the same server and then they merged losing their initial ability to smurf/offrace. But why? Surely you knew this could happen when you bought the second license. Also, you benefited enough from it already! Also, are you not happy now that everyone else is getting global play? You just traded one license from your main region for a license on another region + all the rest! So greedy omg! /sarcasm It's obviously not the same thing as I would have paid twice to play with low latency on my main server with 2 separate profiles as opposed to having paid for being able to play on 2 separate servers and still being able to do so after the merger. In one case I'm losing something I paid for (2 eu accounts for example) in the other case I still have everything that I paid for and more (1 eu, 1 na +all the others i now get).
My friend, I did not buy abilities, reasons, accounts or other crazy stuff. I bought two CD-keys. Between me buying 2 CD-keys on one account, someone buying 2 CD-keys on two accounts and someone buying, as you say, 2 CD-keys for the same region to smurf - is it really a question of why? Do you or Blizzard have the (moral - since this is already the field of philosophy) power to say which one of us can keep the two CD-keys and who should have one taken away?
On February 23 2013 02:38 Assirra wrote:Show nested quote +On February 23 2013 02:32 Pizzaboy17 wrote:On February 22 2013 23:37 Gamer_Girl wrote:
You don't deserve a free copy. You made the decision to buy 2 copies and you should live by that decision. Blizzard isn't entitled to give you anything. It is not a free copy. We have purchased 2 or 3 copies of the game already. If we buy yet another one, we would have n-1 global play accounts. You might get something extra but a free copy is zero chance. For all we know you got those last copies from the bargin bin for maybe 10-20[insert your currency here] so there is no way they will give you a 40 free expansion.
All (most) people want is their actual product back. As you say, it may cost 5 or 50 euros, it's irrelevant, I don't want free HotS, I just want the actual thing that I bought.
|
On February 23 2013 03:45 n0ise wrote:
My friend, I did not buy abilities, reasons, accounts or other crazy stuff. I bought two CD-keys. Between me buying 2 CD-keys on one account, someone buying 2 CD-keys on two accounts and someone buying, as you say, 2 CD-keys for the same region to smurf - is it really a question of why? Do you or Blizzard have the (moral - since this is already the field of philosophy) power to say which one of us can keep the two CD-keys and who should have one taken away?
You're really grasping at straws here. Come on man, just admit that you were hoping to get more out of global play than you got and now you're disappointed that you didn't.. That doesn't change the fact that nothing has changed for you or anyone else with this "problem".
On February 23 2013 03:45 n0ise wrote:
All (most) people want is their actual product back. As you say, it may cost 5 or 50 euros, it's irrelevant, I don't want free HotS, I just want the actual thing that I bought.
No, I doubt many actually cares about their the merger in that way, they see everyone getting global play and now they feel cheated because they don't get more than what people who only paid once did. It's petty, and ridiculous to assume they should.
|
I feel like this is going to sound stupid but how do I tell which region I'm playing on?
|
On February 23 2013 05:26 chipmonklord17 wrote:
I feel like this is going to sound stupid but how do I tell which region I'm playing on?
Before you log in there is a region box on the left hand side of the screen.
|
On February 23 2013 05:33 Pizzaboy17 wrote:Show nested quote +On February 23 2013 05:26 chipmonklord17 wrote:
I feel like this is going to sound stupid but how do I tell which region I'm playing on? Before you log in there is a region box on the left hand side of the screen.
Weird I dont have that...
|
Okay guys.
I submitted a ticket to the Battle.net support service and a positive reply came back, saying that Blizzard can transfer my extra game license on another Bnet account
My message:
+ Show Spoiler +Hi,
Before global play was made available in SC2, I bought a TW SC2 game key to add to my EU game key, to play on the Taiwanese/Korean servers. The game was listed as a separate game license in my account management on this website. Recently, this game license was simply removed, without warning.
I get that global play is now available and that Blizzard just merged my 2 licenses into one with global access, and I also (though with much more difficulty) get that I "only bought an extra license" for the lapse of time where global play was NOT available, thus conferring me an advantage in assets over those who have only paid for one license. Fine.
But here's my problem: had I simply created another Battle.net account and registered my TW game license there, I would now have 2 fully globalized SC2 WoL games, and not just the 1 that I currently have. Creating a Battle.net account is free, and a very fast procedure, so it would not have been troublesome at all. It's just that I didn't anticipate that global play would one day be available, so I made the mistake to register my TW license on the account also containing my EU license. I don't find it very fair that this one tiny mistake (which is in fact not a mistake because I just didn't have all the information at the time) cost me a full SC2 WoL game account with global play. Having this extra account by now would truthfully have cost me a dozen of clicks and five minutes, i.e. what it takes to create a Battle.net account.
I would be grateful if you could address this problem. I believe I'm not alone to voice this concern, and I, like many, would like it if you would unbind my TW SC2 WoL game key from this Battle.net account, so that I can register it again on another account. This would seem fair to me. I'm not asking for a refund, I'm not asking for a free account, I just want the game key I possessed back and unbound, so that I can register it again.
Truly yours,
Firstname Name, Blizzard customer since 1999.
The answer:
+ Show Spoiler +Greetings Firstname, Thank you for contacting Blizzard Entertainment, my name is John and I will be assisting with your issue today. Due to Globalization of play for SC II, it would be possible to transfer the game license to a different Battle.net account. Blizzard is unable to unlink the license from the account without transferring it. Please provide a completed copy of the account verification form for both accounts found here: https://us.battle.net/support/en/article/battle-net-terms-of-use-formand also a valid government issued ID. If you need further assistance please respond to this ticket or contact us using the links found here: https://eu.battle.net/support/en/article/contact thanks, JohnA Account & Technical Services Rep ( Glymbil) Customer Services Blizzard Entertainment Have a great day and an EPIC gaming experience !!!
My message is not really good or anything, a bit pompous and shit, but apparently it did the job. I'm now going to follow the aforementioned procedure and get back at you if I did really get my 2 separate accounts.
|
@ chipmonk search for global play on tl and you will find what you need to change to get global play
@ ZenithM
Good for you!
Seems like Blizzards US support realizes whats going wrong with GlobalPlay.
|
UPDATE: Blizz just gave me back my second account on a separate email.
I wish you all luck, because I spent quite a bit of time in order to get these given back.
|
On February 23 2013 08:50 Pizzaboy17 wrote:
UPDATE: Blizz just gave me back my second account on a separate email.
I wish you all luck, because I spent quite a bit of time in order to get these given back.
You talked to US Blizzard?
|
On February 23 2013 09:23 gawk wrote:Show nested quote +On February 23 2013 08:50 Pizzaboy17 wrote:
UPDATE: Blizz just gave me back my second account on a separate email.
I wish you all luck, because I spent quite a bit of time in order to get these given back. You talked to US Blizzard?
Ya i kept opening tickets (probably around 20 times), stating my argument then i got the following response:
"
This is xxxx from Blizzard Account & Technical Services. I was happy to assist you by making sure a SC2 account was still on this Battle.net account. Technically the policy only allows for us to help with this if the purchase happened recently, but as the call was already made to make the exception for you, I went ahead and saw to it that both accounts have the game on them.
It does appear that technical limitations have caused the one on this account to come with a "fresh start". Thanks for understanding that this side effect was unavoidable as a resukt of the situation. In any case, I'm glad to have been able to follow up on that exception for you! Let us know if you ever need anything else! May your loots be EPIC and rolls high!
o()xxxx[{::::::::::::::::::::::::::::>
"
|
Hmm, I'm not sure where I stand on them doing that. While it doesn't really hurt them and it +pr, they still shouldn't be entitled to have to give some sort of compensation.
|
On February 23 2013 12:56 Cyber_Cheese wrote:
Hmm, I'm not sure where I stand on them doing that. While it doesn't really hurt them and it +pr, they still shouldn't be entitled to have to give some sort of compensation.
It's nothing he wouldn't have if he had put them on separate accounts in the start, which means it isn't compensation it is just what he paid for...Hopefully EU starts resolving issues.
|
It's embarassing how entitled some Blizzard fans are. You didn't see anyone crying when Team Fortress 2 became free to play. Oh no, people bought that and enjoyed it for years beforehand but all of a sudden everyone else gets to go and play it for free now! A game isn't that expensive, and that's coming from a student with a ton of student loan debt. You paid for an extra copy, got your hours worth in it, and now they're expanding their product to make it better for everyone else. You're not losing anything, everyone is gaining something, but you still have to cry. I have two licenses on one account but I'm not going to go beg to Blizzard about moving it to another account.
|
On February 23 2013 16:01 IcedBacon wrote:
It's embarassing how entitled some Blizzard fans are. You didn't see anyone crying when Team Fortress 2 became free to play. Oh no, people bought that and enjoyed it for years beforehand but all of a sudden everyone else gets to go and play it for free now! A game isn't that expensive, and that's coming from a student with a ton of student loan debt. You paid for an extra copy, got your hours worth in it, and now they're expanding their product to make it better for everyone else. You're not losing anything, everyone is gaining something, but you still have to cry. I have two licenses on one account but I'm not going to go beg to Blizzard about moving it to another account.
But you are losing a license for a game you paid for. Team Fortress 2 argument doesn't even hold water because you didn't lose the game when it became free unless you had two copies before and didn't gift it to someone.
|
On February 23 2013 16:01 IcedBacon wrote:
It's embarassing how entitled some Blizzard fans are. You didn't see anyone crying when Team Fortress 2 became free to play. Oh no, people bought that and enjoyed it for years beforehand but all of a sudden everyone else gets to go and play it for free now! A game isn't that expensive, and that's coming from a student with a ton of student loan debt. You paid for an extra copy, got your hours worth in it, and now they're expanding their product to make it better for everyone else. You're not losing anything, everyone is gaining something, but you still have to cry. I have two licenses on one account but I'm not going to go beg to Blizzard about moving it to another account.
If you buy 2 copies of Wol a day before Global Play was announced and put both on one account you did not get any value out of one copy.
If you have two licenses, why can't you buy two copies of hots and activate both, but have to buy a third license for wol?
|
On February 23 2013 16:01 IcedBacon wrote:
It's embarassing how entitled some Blizzard fans are. You didn't see anyone crying when Team Fortress 2 became free to play. Oh no, people bought that and enjoyed it for years beforehand but all of a sudden everyone else gets to go and play it for free now! A game isn't that expensive, and that's coming from a student with a ton of student loan debt. You paid for an extra copy, got your hours worth in it, and now they're expanding their product to make it better for everyone else. You're not losing anything, everyone is gaining something, but you still have to cry. I have two licenses on one account but I'm not going to go beg to Blizzard about moving it to another account.
Didn't they explain egos, logos, and pathos to you in college? Entitlement is irrelevant because that's just an emotional argument. You're just assigning them a bad label to dismiss their argument. It doesn't matter how "entitled" you think someone is. This is about the principal of the matter. If you have two bank accounts at the same bank, with ten dollars in each, would you not be upset if you came in one day and they'd been merged? "No big deal" you might say, "more convenience for me", and then you check your balance to find that it's $10. Does it make more sense that way?
The fact that blizzard is giving people who bug them long enough their acounts back is proof of it. The sad part is not enough people know their rights so they can get away with doing this lazy and half-assed. If you don't care about your money or second account that's fine, but don't go around calling people entitled like you're superior to them.
|
Uhm, guys...
1) Whether its a licence or copy or account it HAS a set terms of service that the customer must agree upon when buying the game. What that implies is:
a) When you buy the game you basically make a deal - you pay X amount of money for an Y service provided on the terms in EULA. You agree to spend X amount of money on it. What it means is that if the company chooses to offer the same service at a lower price, it doesn't really matter for you because "you've made a deal" on different terms you yourself agreed to. It's a completely different situation from a legal point of view.
In other words:
Person A pays 60$ for a WoL account/licence - that's a deal! You've agreed to it. The company takes your 60$ and provide you with the service. However, some time later the company may offer other deals so that person B pays less for the same thing. It does not, however, affect the existing deals! They were made on different terms that both sides agreed to at the time of making said deal.
So, everyone who says that the situation is similar to the one where the price gets lowered just doesn't have the BASIC understanding of law. As I've said - every transaction is a deal with the terms you agree to at the time of making it.
If you agreed to the price and later on the company lowered it - your loss, because you could have waited and made the deal on the different terms, however - the deal that you've made still stands.
b) Every time you buy anything, you "sign" a deal from the legal point of view - you sign a deal which describes the conditions on which the rights/thing/service/licence has been transferred/enabled to you. Those are the terms of service and in every civilized country there's one simple rule:
If a person A and a person B make a deal and agree upon the terms of providing a service or releasing the right to certain object, one of the sides CANNOT uniliterally change the agreement and either demand or take anything unspecified in the earlier deal without the permission from the other side. If for some reasons the terms of service change, the other side MUST be informed of said change and MUST be given the right to withdraw from the deal.
It's BASIC 101 LAW people. People who had their SC 2 licences merged without agreeing to it have had their deal changed and thus they should have every right to simply not agree with said change. If they were not given such a choice than Blizzard just went against the law. Period. However - I don't really think that was the case.
Now, all we need to do is read the deal itself. Everything depends on what was Blizzard's end of the bargain. If a person paid 60$ for an access to the service for an undisclosed/set amount of time than I imagine that it is legally possible to just revoke the access - based on the fact that you "got what you paid for". However, if the deal said anything about providing a service without limitation for an infinite amount of time, than you have every right to either demand a refund or demand that the service is provided on the terms both sides agreed to previously.
To be honest - I think that most of the people who had their accounts merged are screwed - probably, at some point, Blizzard has updated the EULA and you guys just clicked "agree" without reading the new terms of service. That means you've agreed to have the initial deal changed. How? Well, from time to time when you log in to the game you get a huge wall of text with an EULA, don't you? You must check that you've read it and that you agree to it. I don't know how the law in the US works, but it's possible that:
a) Blizzard changed the terms of sevice and...
b) Informed you of said change.
c) By clicking "agree" you've... agreed to it and the deal was changed.
And - I imagine - Blizzard's lawyers are not stupid. They've probably taken all the things I've said into careful consideration both when creating the intial EULA and the updated one. In other words - if you agreed to the new terms of service, you've probably also - somehow - agreed to have the accounts merged.
That's how I see it.
|
On February 23 2013 19:57 Holybouseman wrote:
And - I imagine - Blizzard's lawyers are not stupid. They've probably taken all the things I've said into careful consideration both when creating the intial EULA and the updated one. In other words - if you agreed to the new terms of service, you've probably also - somehow - agreed to have the accounts merged.
That's how I see it.
You are correct, and you're also missing the point by a few galaxies.
Of course no one here legally has the right to get their accounts on different emails (even though Blizzard support randomly grants this wish, apparently). That's not at all the point. This is a moral issue, not a legal one.
Besides, the EULA also states that Blizzard can write you a mail saying "Fuck you, you're banned now". And ban you. And you gotta live with that, because you agreed that Blizzard is allowed to do this. And you agreed that Blizzard can do that to absolutely everyone, and you agreed that you will not band together with other banned dudes to hire a lawyer to sue them when that happens.
EULAs are fun, aren't they?
|
On February 23 2013 21:00 Conti wrote:Show nested quote +On February 23 2013 19:57 Holybouseman wrote:
And - I imagine - Blizzard's lawyers are not stupid. They've probably taken all the things I've said into careful consideration both when creating the intial EULA and the updated one. In other words - if you agreed to the new terms of service, you've probably also - somehow - agreed to have the accounts merged.
That's how I see it. You are correct, and you're also missing the point by a few galaxies. Of course no one here legally has the right to get their accounts on different emails (even though Blizzard support randomly grants this wish, apparently). That's not at all the point. This is a moral issue, not a legal one.
In some situations people living in the EU have the right to re-sell the software they bought. If this is the case for sc2-licenses then this would be a legal issue because the license would have to be transfered to another Battle.net account.
Blizzard even mentions in their EULA that if they are forced to transfer a license to comply with the law they can demand a fee for that transaction.
THE GAME IS LICENSED, NOT SOLD. NEITHER THE GAME NOR THE LICENSE GRANTED IN SECTION 1 MAY BE SUBLICENSED OR TRANSFERRED TO ANY OTHER PERSON OR ENTITY, AND ANY ATTEMPT TO DO SO SHALL BE NULL AND VOID. If a court of competent jurisdiction finds the foregoing sentence to be unenforceable, you agree that you will call Blizzard Customer Service at 1-800-592-5499 to arrange for the transfer of your rights under this Agreement to another person with a valid Battle.net account; provided, however, that Blizzard may charge a processing/handling fee to facilitate the transfer, issue a unique key to the transferee, and remove the preexisting key from the Battle.net account registered to you.
|
|
|
|
|
|
|
|
EPT
