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[Update] Raidcall situation - Page 7

Forum Index > SC2 General
Post a Reply
Prev 1 5 6 7 8 9 13 Next All
turdburgler
Profile Blog Joined January 2011
England6749 Posts
July 13 2011 19:09 GMT
#121
On July 14 2011 03:41 R1CH wrote:
Have their been instances in other games such as WoW of Blizzard undoing bans? It's pretty obvious this is a false positive, I'd be extremely disappointed if they don't revert all these bans. It seems they whitelisted common DX hooks such as FRAPS, Steam, etc and ignored the less well known programs and classified any unknown modifications as "hacks". This would be like your anti-virus not recognizing a program and then classifying it as a virus based on that fact alone.



this situation has never come up with regards to wow
Akta
Profile Joined February 2011
447 Posts
July 13 2011 19:11 GMT
#122
On July 14 2011 03:55 aksfjh wrote:
Show nested quote +
On July 14 2011 03:49 Akta wrote:
On July 14 2011 03:20 Cyber_Cheese wrote:
On July 14 2011 00:48 ArcticVanguard wrote:
What happens to people who use steam? Since it has an overlay, I mean. That has me rather worried since I run SC2 from steam.


Blizzard wouldn't ban people using the steam overlay
I think the steam overlay doesn't effect the games rendering in non-steam games anyway
Could a mod change the title to will be banned? Blizzard have specifically stated that this is against their TOS
Saying that Blizzard wont ban you for using steam makes no more sense than saying they wont ban people for using voice chat software.


Not necessarily. Steam is almost universal these days for PC gamers. Creating some sort of exception for Steam interaction seems like a no brainer when designing security like Warden. For more obscure 3rd party aps, however, you'd be lucky to find any sort of acknowledgment it even exists.
I'm sure most understand that it's unlikely that you will get banned for using steam overlays but I'm quite sure even Blizzard sc2 developers would have said it's extremely unlikely that you would get banned for using voice chat programs before this happened as well.
It boils down to that when they handle it like this there is simply no way for the average "non hacking" users to know what might get them banned.
Selith
Profile Joined September 2010
United States238 Posts
July 13 2011 19:13 GMT
#123
On July 14 2011 03:41 R1CH wrote:
Have their been instances in other games such as WoW of Blizzard undoing bans? It's pretty obvious this is a false positive, I'd be extremely disappointed if they don't revert all these bans. It seems they whitelisted common DX hooks such as FRAPS, Steam, etc and ignored the less well known programs and classified any unknown modifications as "hacks". This would be like your anti-virus not recognizing a program and then classifying it as a virus based on that fact alone.


Few years ago, Warden was updated, and it incorrectly diagnosed anyone running WoW through Linux (afaik, specifically, Cedega) were using a hack, and massively banned all WoW Linux users. Backlash happened, Blizzard apologized, and unbanned all affected Linux users.
Oune
Profile Joined November 2010
Switzerland35 Posts
Last Edited: 2011-07-13 19:28:00
July 13 2011 19:15 GMT
#124
For those who understand Frensh, the answer I reseved about the RaidCall Overlay :
+ Show Spoiler +
J'ai bien pris connaissance de votre requête concernant l'Overlay de Raidcall.

J'ai vérifié les communications de nos développeurs dernièrement, nous n'avons pas reçu d'information particulière concernant cette fonctionnalité et/ou ce programme.

Ce que je vous conseille de faire c'est de poser la question sur les forums, en particulier les forums américains, qui permettent une communication plus directe et rapide avec les développeurs.

Je ne peux m'engager en leur nom et donc pas vous garantir une réponse de leur part, mais il me semble que c'est la meilleure marche à suivre.

Merci de votre patience et compréhension, en espérant que vous obtiendrez rapidement une réponse à ce sujet.


To sum up : They don't know about an issue with raidcall. But he suggests to try the americain forums.
Has somebody already posted about ?

[Edit] : Ok, nice. No perm. ban anymore only for 3 days
Akta
Profile Joined February 2011
447 Posts
July 13 2011 19:16 GMT
#125
On July 14 2011 03:57 Derez wrote:
Show nested quote +
On July 14 2011 03:49 Akta wrote:
On July 14 2011 03:20 Cyber_Cheese wrote:
On July 14 2011 00:48 ArcticVanguard wrote:
What happens to people who use steam? Since it has an overlay, I mean. That has me rather worried since I run SC2 from steam.


Blizzard wouldn't ban people using the steam overlay
I think the steam overlay doesn't effect the games rendering in non-steam games anyway
Could a mod change the title to will be banned? Blizzard have specifically stated that this is against their TOS
Saying that Blizzard wont ban you for using steam makes no more sense than saying they wont ban people for using voice chat software.

Also, I don't see why the ToS is more relevant for this voice chat program than for any other software. I admit I haven't read it, like most people, but if it does not state something like "third party programs - that modify the game play", then for example using an antivirus is against the ToS as well.

ToS agreements and EULA's tend to be written so they basically mean "if we want to discontinue the service for any reason what so ever it is covered in the user agreement". Which ironically is why caring about EULA's and ToS agreements is generally pointless as well


How does an anti-virus program modify your gameplay?

Ty rich ;p.
I didn't say it does, which most would probably say about voice chat programs as well.
Phenny
Profile Joined October 2010
Australia1435 Posts
July 13 2011 19:22 GMT
#126
Well luckily this time it was discovered as a false-positive because raidcall has so many users. What happens when some random playing with a program open he doesn't realise will also register in their hack detection system and gets banned?
Ownos
Profile Joined July 2010
United States2147 Posts
July 13 2011 19:24 GMT
#127
On July 14 2011 03:41 R1CH wrote:
Have their been instances in other games such as WoW of Blizzard undoing bans? It's pretty obvious this is a false positive, I'd be extremely disappointed if they don't revert all these bans. It seems they whitelisted common DX hooks such as FRAPS, Steam, etc and ignored the less well known programs and classified any unknown modifications as "hacks". This would be like your anti-virus not recognizing a program and then classifying it as a virus based on that fact alone.


That does happen actually. Had a small program that gave out RGB values to copy and paste for coding and such. AVG told me it's a virus. Had an old Japanese game installer in one of my folders. OMG VIRUS
...deeper and deeper into the bowels of El Diablo
Excalibur_Z
Profile Joined October 2002
United States12275 Posts
July 13 2011 19:25 GMT
#128
On July 14 2011 04:09 turdburgler wrote:
Show nested quote +
On July 14 2011 03:41 R1CH wrote:
Have their been instances in other games such as WoW of Blizzard undoing bans? It's pretty obvious this is a false positive, I'd be extremely disappointed if they don't revert all these bans. It seems they whitelisted common DX hooks such as FRAPS, Steam, etc and ignored the less well known programs and classified any unknown modifications as "hacks". This would be like your anti-virus not recognizing a program and then classifying it as a virus based on that fact alone.



this situation has never come up with regards to wow


It sort of has, I guess. There was a WoW Add-on that calculated the damage zone (current or predicted) of AoE effects in raid battles and drew a colored damage field in the 3d space of the game. It trivialized some raid fights like Putricide where it literally became as brainless as "use this add-on and avoid the colored circles." In that case, though, Blizzard just patched the dependency out and effectively disabled the add-on rather than outright banning the users. They're probably a bit touchier in SC2 because there's more direct competition between players.
Moderator
aksfjh
Profile Joined November 2010
United States4853 Posts
Last Edited: 2011-07-13 19:36:06
July 13 2011 19:32 GMT
#129
On July 14 2011 04:25 Excalibur_Z wrote:
Show nested quote +
On July 14 2011 04:09 turdburgler wrote:
On July 14 2011 03:41 R1CH wrote:
Have their been instances in other games such as WoW of Blizzard undoing bans? It's pretty obvious this is a false positive, I'd be extremely disappointed if they don't revert all these bans. It seems they whitelisted common DX hooks such as FRAPS, Steam, etc and ignored the less well known programs and classified any unknown modifications as "hacks". This would be like your anti-virus not recognizing a program and then classifying it as a virus based on that fact alone.



this situation has never come up with regards to wow


It sort of has, I guess. There was a WoW Add-on that calculated the damage zone (current or predicted) of AoE effects in raid battles and drew a colored damage field in the 3d space of the game. It trivialized some raid fights like Putricide where it literally became as brainless as "use this add-on and avoid the colored circles." In that case, though, Blizzard just patched the dependency out and effectively disabled the add-on rather than outright banning the users. They're probably a bit touchier in SC2 because there's more direct competition between players.


That, and the add-on in question (cleverly) used built in API for add-ons to accomplish those overlays. SC2 by default does not allow ANY customization to the default UI beyond the options given in the menu (and custom maps). In the case of the WoW add-on (AVR is the name), Blizzard originally gave the capability to add-on devs, so to ban players using the add-ons would be like banning people for stacking Vikings before it was patched out.
etree
Profile Joined July 2011
United States10 Posts
July 13 2011 19:41 GMT
#130
Actually my friend has just called Blizzard support. All accounts that have been banned for this reason are PERMANENTLY closed. Supposedly they were reviewed and approved to be closed by their head of department and will not be re-opened. The only way you can do it now is probably to file a class-action lawsuit against Blizzard and hope for the best.

Both my and my friend's account status says Unban in 2 days but he called and got that response. So I don't know if that's just when the message expires or they're wrong.
Laggard
Profile Joined January 2011
1 Post
July 13 2011 19:50 GMT
#131
I did not get banned but many of my friends did. I feel very bad about them and this is completely BS. Those employees are likely to have a quota on how many people to ban so they just slack off and did some horrible job.
Lysenko
Profile Blog Joined April 2010
Iceland2128 Posts
July 13 2011 20:02 GMT
#132
On July 14 2011 04:50 Laggard wrote:
Those employees are likely to have a quota on how many people to ban so they just slack off and did some horrible job.


I'm 100% sure that Blizzard doesn't have a quota on how many people their customer service people ban. Seriously.
http://en.wikipedia.org/wiki/Lysenkoism
Deleted User 3420
Profile Blog Joined May 2003
24492 Posts
July 13 2011 20:06 GMT
#133
On July 14 2011 05:02 Lysenko wrote:
Show nested quote +
On July 14 2011 04:50 Laggard wrote:
Those employees are likely to have a quota on how many people to ban so they just slack off and did some horrible job.


I'm 100% sure that Blizzard doesn't have a quota on how many people their customer service people ban. Seriously.


May I ask how you are 100% sure?
TibblesEvilCat
Profile Joined March 2010
United Kingdom766 Posts
July 13 2011 20:07 GMT
#134
can anyone tell me if i can get banned for recording and streaming my games aswell?
Live Fast Die Young :D
etree
Profile Joined July 2011
United States10 Posts
July 13 2011 20:10 GMT
#135
You shouldn't be banned for streaming games but I'd double check with their support first. It's better than getting banned like us for a stupid reason.
Deleted User 3420
Profile Blog Joined May 2003
24492 Posts
July 13 2011 20:13 GMT
#136
So, the people who are banned, are they unable to even play single player? Or is it just multiplayer?
xHassassin
Profile Joined November 2010
United States270 Posts
July 13 2011 20:13 GMT
#137
I use mumble for voicechat which has an overlay that allows you to see whos talking in a channel with more than 2 people.

My rainmeter clock skin is also set on always on top so it shows when I run sc2 in fullscreen windowed so I can know what time it is when I'm playing if I say have an appointment and I'm trying to cut it close with a 10 minute match.

Kind of stupid to ban for such harmless stuff. I mean it's not any different from say posting a post-it on your monitor bezel.

Activision strikes again.
etree
Profile Joined July 2011
United States10 Posts
July 13 2011 20:14 GMT
#138
You can only use a guest account, your account is entirely banned and sealed. Guest accounts have no achievements, cannot access multiplayer, and do not save.
Deleted User 3420
Profile Blog Joined May 2003
24492 Posts
July 13 2011 20:16 GMT
#139
This seems really really wrong by blizzard there should be a class action suit against them..
Alabasern
Profile Blog Joined September 2010
United States4005 Posts
July 13 2011 20:17 GMT
#140
Wow talk about Blizzard punishing the less fortunate.
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