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[Update] Raidcall situation - Page 8

Forum Index > SC2 General
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etree
Profile Joined July 2011
United States10 Posts
July 13 2011 20:18 GMT
#141
On July 14 2011 05:16 travis wrote:
This seems really really wrong by blizzard there should be a class action suit against them..


My friend called Blizzard again and forwarded them information about Raidcall and they said they'd look into it. That's the best we have unless someone feels like filing a lawsuit against them.
Battleaxe
Profile Blog Joined August 2010
United States843 Posts
Last Edited: 2011-07-13 20:21:20
July 13 2011 20:19 GMT
#142
So, if I'm getting the situation correct. Raidcall has been more or less unanimously defined as the culprit of this mass ban, where some accounts have been banned permanently while others were only banned for a couple of days?

On top of that, would it be fair to say that Raidcall is used by a good portion of the WoW community, yet none of these users of the same program have been banned?

Seems like some serious inconsistency to me, and something if enough people were willing to fight for could actually get some results from.
Without a community, we're all just a bunch of geeks.
etree
Profile Joined July 2011
United States10 Posts
July 13 2011 20:22 GMT
#143
On July 14 2011 05:19 Battleaxe wrote:
So, if I'm getting the situation correct. Raidcall has been more or less unanimously defined as the culprit of this mass ban, where some accounts have been banned permanently while others were only banned for a couple of days?

On top of that, would it be fair to say that Raidcall is used by a good portion of the WoW community, yet none of these same users were banned?

Seems like some serious inconsistency to me, and something if enough people were willing to fight for could actually get some results from.


From what I've seen so far, the Account Status reads that your ban is like a 2-3 day ban. However when my friend called them, they said the message would expire in that time, but your account is permanently closed due to hacking. Supposedly the head of department makes the decision on who gets banned for hacking and who doesn't and only he can reverse the decision. That's all I know from the phone call my friend made so far.

As for WoW, I'm not entirely sure because I don't play it. I believe someone made a post earlier about the difference in API and hooks.
turdburgler
Profile Blog Joined January 2011
England6749 Posts
July 13 2011 20:23 GMT
#144
On July 14 2011 04:25 Excalibur_Z wrote:
Show nested quote +
On July 14 2011 04:09 turdburgler wrote:
On July 14 2011 03:41 R1CH wrote:
Have their been instances in other games such as WoW of Blizzard undoing bans? It's pretty obvious this is a false positive, I'd be extremely disappointed if they don't revert all these bans. It seems they whitelisted common DX hooks such as FRAPS, Steam, etc and ignored the less well known programs and classified any unknown modifications as "hacks". This would be like your anti-virus not recognizing a program and then classifying it as a virus based on that fact alone.



this situation has never come up with regards to wow


It sort of has, I guess. There was a WoW Add-on that calculated the damage zone (current or predicted) of AoE effects in raid battles and drew a colored damage field in the 3d space of the game. It trivialized some raid fights like Putricide where it literally became as brainless as "use this add-on and avoid the colored circles." In that case, though, Blizzard just patched the dependency out and effectively disabled the add-on rather than outright banning the users. They're probably a bit touchier in SC2 because there's more direct competition between players.



it was an addon that was well known about for a long time, blizzard gave a long warning that they were going to make it not work. noone was banned for using it because it simply didnt work after the patch. this issue seems to be more fundamental because the programs sidestep sc2 rather than act as addons
Derez
Profile Blog Joined January 2011
Netherlands6068 Posts
Last Edited: 2011-07-13 20:55:05
July 13 2011 20:53 GMT
#145
On July 14 2011 05:18 etree wrote:
Show nested quote +
On July 14 2011 05:16 travis wrote:
This seems really really wrong by blizzard there should be a class action suit against them..


My friend called Blizzard again and forwarded them information about Raidcall and they said they'd look into it. That's the best we have unless someone feels like filing a lawsuit against them.


You won't even be able to actually sue them even if you wanted to.

Quoting the terms of use:
You agree that you will not, under any circumstances use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the Service, any Game or any Game experience


Raidcall modifies the game experience (infamous overlay) and isn't authorized (I don't know a single piece of software that is). That said, I doubt it is blizzards intention to permaban people for using voicecomm software, so I'd assume they'll explain it at some point. It's not like they want less people playing SC2.

There doesn't seem to be anything up on the US B.net forums yet tho :/ (except for an excellent discussion on how magic boxing/extractor tricks are glitches and should be removed from the game).
Deleted User 3420
Profile Blog Joined May 2003
24492 Posts
July 13 2011 20:57 GMT
#146
I am no lawyer but I am still pretty sure that yes you can sue them. Maybe some lawyer can come clarify but i'd bet my left nut they could be sued and there would be a strong case against them.
Oune
Profile Joined November 2010
Switzerland35 Posts
Last Edited: 2011-07-13 20:59:58
July 13 2011 20:59 GMT
#147
There is actually a thread on the us battle.net forums : http://us.battle.net/sc2/en/forum/topic/2826194054?page=1

Hopefully Blizzard sees it and do what they have to do.
vaderseven
Profile Joined September 2008
United States2556 Posts
July 13 2011 21:18 GMT
#148
Would this level of security catch the current maphacks / drop hacks?
AlphaWing
Profile Joined March 2011
Taiwan36 Posts
Last Edited: 2011-07-13 21:27:10
July 13 2011 21:21 GMT
#149
My god!
This is striking in other servers, too?

The same thing happened to Taiwan server.

Also see this thread:
http://www.teamliquid.net/forum/viewmessage.php?topic_id=243376
JustTray
Profile Joined May 2011
127 Posts
July 13 2011 21:48 GMT
#150
On July 14 2011 05:57 travis wrote:
I am no lawyer but I am still pretty sure that yes you can sue them. Maybe some lawyer can come clarify but i'd bet my left nut they could be sued and there would be a strong case against them.


Sure you always "can," but you wouldn't have a case. As mentioned, their ToS protects them from any lawsuits, regardless of the impact of the 3rd party application.

Not to say that obviously innocent people didn't get screwed here, but if Blizzard were to back down now, they would let rampant hackers also go free because everyone would use the "i was just using THAT overlay, not prod/map hack" defense.

Crappy situation that came about because map hack, prod hack, and drop hack became so frequent and impossible to track that the ladder lost all value.

duxx
Profile Joined March 2011
Sweden14 Posts
Last Edited: 2011-07-13 21:50:47
July 13 2011 21:50 GMT
#151
This is the latest response from Customer Support:
Following a review of your case, I can confirm that the evidence presented was correct, and that the subsequent action taken was appropriate. Our decision in this matter stands, and will not be overturned.

Please note, it is our policy never to reveal details regarding account investigations, beyond the information given in the original notice mail, for privacy and security reasons.

We now consider this matter closed, and would not look to enter into further communication on the matter.





thanks blizzard, i have never used cheat on sc2 and u just cost me 60 euro cuz i was talking with ppl using raidcall :S
steamrice
Profile Joined August 2010
435 Posts
Last Edited: 2011-07-13 21:57:43
July 13 2011 21:57 GMT
#152
ahh atleast im not banned from steam overlays
BamBam
Profile Blog Joined November 2009
745 Posts
Last Edited: 2011-07-13 22:00:54
July 13 2011 22:00 GMT
#153
Wait... Weren't people ASKING blizzard to ban people with no warning if they were caught cheating/modding? And could a plugin not be created from this to abuse the game?

Seems the wish has been granted.
"two is way better than twice as one" - artosis
Deleted User 3420
Profile Blog Joined May 2003
24492 Posts
July 13 2011 22:03 GMT
#154
On July 14 2011 06:48 JustTray wrote:
Show nested quote +
On July 14 2011 05:57 travis wrote:
I am no lawyer but I am still pretty sure that yes you can sue them. Maybe some lawyer can come clarify but i'd bet my left nut they could be sued and there would be a strong case against them.


Sure you always "can," but you wouldn't have a case. As mentioned, their ToS protects them from any lawsuits, regardless of the impact of the 3rd party application.

Not to say that obviously innocent people didn't get screwed here, but if Blizzard were to back down now, they would let rampant hackers also go free because everyone would use the "i was just using THAT overlay, not prod/map hack" defense.

Crappy situation that came about because map hack, prod hack, and drop hack became so frequent and impossible to track that the ladder lost all value.



are you a lawyer?

because I doubt blizzard's terms of service protects them when they are unreasonably taking away people's ability to use the product they purchased
JustTray
Profile Joined May 2011
127 Posts
July 13 2011 22:04 GMT
#155
On July 14 2011 07:00 Energizer wrote:
Wait... Weren't people ASKING blizzard to ban people with no warning if they were caught cheating/modding? And could a plugin not be created from this to abuse the game?

Seems the wish has been granted.


I don't think it's what the hackers wanted. While there are almost certainly lots of false positives because of this, their ToS covers this as a 3rd party program, and blind banning of overlays was probably Blizzard's only option to prevent even more rampant drop hacking (amongst other hacks)
JustTray
Profile Joined May 2011
127 Posts
Last Edited: 2011-07-13 22:07:09
July 13 2011 22:06 GMT
#156
On July 14 2011 07:03 travis wrote:
Show nested quote +
On July 14 2011 06:48 JustTray wrote:
On July 14 2011 05:57 travis wrote:
I am no lawyer but I am still pretty sure that yes you can sue them. Maybe some lawyer can come clarify but i'd bet my left nut they could be sued and there would be a strong case against them.


Sure you always "can," but you wouldn't have a case. As mentioned, their ToS protects them from any lawsuits, regardless of the impact of the 3rd party application.

Not to say that obviously innocent people didn't get screwed here, but if Blizzard were to back down now, they would let rampant hackers also go free because everyone would use the "i was just using THAT overlay, not prod/map hack" defense.

Crappy situation that came about because map hack, prod hack, and drop hack became so frequent and impossible to track that the ladder lost all value.



are you a lawyer?

because I doubt blizzard's terms of service protects them when they are unreasonably taking away people's ability to use the product they purchased


Are you? Like I said, you CAN sue them, but it's up to you to prove it's unreasonable that they are allowed to ban people for 3rd party programs while playing their game, which is specifically covered in their ToS (You know, the one they update and you agree to every time there's a new patch?), so good luck.

Again, it's all covered very well in the ToS. If you think you have a case, don't argue it to me, go start your case. I'll eagerly await your results.
Kamikiri
Profile Joined October 2010
United States1319 Posts
July 13 2011 22:08 GMT
#157
Is there a way to actually know if these people were banned for using this program and not something else? Is there a chance they could have actually been hacking or breaking TOS in another way because Blizzard seems very adamant that they made the correct decision and Blizzard is pretty smart usually.
etree
Profile Joined July 2011
United States10 Posts
July 13 2011 22:10 GMT
#158
On July 14 2011 07:08 Kamikiri wrote:
Is there a way to actually know if these people were banned for using this program and not something else? Is there a chance they could have actually been hacking or breaking TOS in another way because Blizzard seems very adamant that they made the correct decision and Blizzard is pretty smart usually.


Three of my friends and myself are banned for using raidcall. We're positive because we've never changed anything except for the additional use of raidcall recently.

However, we're willing to test this and we've asked another friend to message blizzard that he will be running raidcall while playing, and played a few games with it running. If the detection bans him then it is confirmed that raidcall is the reason.

However with the large number of raidcall-users being banned, I'm pretty confident in saying that it is the reason. :|
Phaded
Profile Joined August 2010
Australia579 Posts
July 13 2011 22:10 GMT
#159
On July 14 2011 07:03 travis wrote:
Show nested quote +
On July 14 2011 06:48 JustTray wrote:
On July 14 2011 05:57 travis wrote:
I am no lawyer but I am still pretty sure that yes you can sue them. Maybe some lawyer can come clarify but i'd bet my left nut they could be sued and there would be a strong case against them.


Sure you always "can," but you wouldn't have a case. As mentioned, their ToS protects them from any lawsuits, regardless of the impact of the 3rd party application.

Not to say that obviously innocent people didn't get screwed here, but if Blizzard were to back down now, they would let rampant hackers also go free because everyone would use the "i was just using THAT overlay, not prod/map hack" defense.

Crappy situation that came about because map hack, prod hack, and drop hack became so frequent and impossible to track that the ladder lost all value.



are you a lawyer?

because I doubt blizzard's terms of service protects them when they are unreasonably taking away people's ability to use the product they purchased

They can revoke your access for whatever reason they want. If they decide to shut down the servers next week then you have no recourse. Just because it seems unfair doesn't mean there's a legal case
I am down but I am far from over
turdburgler
Profile Blog Joined January 2011
England6749 Posts
July 13 2011 22:11 GMT
#160
On July 14 2011 07:03 travis wrote:
Show nested quote +
On July 14 2011 06:48 JustTray wrote:
On July 14 2011 05:57 travis wrote:
I am no lawyer but I am still pretty sure that yes you can sue them. Maybe some lawyer can come clarify but i'd bet my left nut they could be sued and there would be a strong case against them.


Sure you always "can," but you wouldn't have a case. As mentioned, their ToS protects them from any lawsuits, regardless of the impact of the 3rd party application.

Not to say that obviously innocent people didn't get screwed here, but if Blizzard were to back down now, they would let rampant hackers also go free because everyone would use the "i was just using THAT overlay, not prod/map hack" defense.

Crappy situation that came about because map hack, prod hack, and drop hack became so frequent and impossible to track that the ladder lost all value.



are you a lawyer?

because I doubt blizzard's terms of service protects them when they are unreasonably taking away people's ability to use the product they purchased


their eula's for all their games clearly state that at no point do you own anything and that blizzard has the right to do whatever they want without reason or warning
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