The PlayStation 4 - Page 30

On November 19 2013 06:40 TheFish7 wrote:
The same exact thing happened with the PS3, some very small number of units had faulty blue-ray drives. I was one of the lucky ones who got a faulty one and it broke after like 2 months, I sent it to Sony and they replaced the drive for free.

I'm not sure if it is true anymore, but a few years back Sony had such good manufacturing processes that close to 0% of their units would be defective - this enabled them to drop quality control from their factories to save money, because it was cheaper to replace the very small number of defective ones than to run a QC department.

Anyway the point is that problems like this, at least in small numbers, are fairly normal, and I wouldn't read too much into it nor would it stop me from buying one if I was going to do so otherwise.

On November 19 2013 11:47 semantics wrote:

Sony's .4% seems way low considering a bit of business school know how gives you 7% of happy customers will write a review and 77% of unhappy customers will write a review.

Now with that you tall 1 and 2 stars as DOA(this assume 2 stars are people sad at DOA but know they will soon get a RMA), so we get out of all amazon ps4s 899 bad reviews out of 2932 total reviews.

Which becomes 1154.5 bad experiences out of 41885.7 total experiences, which is on target considering that NA amazon is likely to have gotten 40-50k consoles to ship on release. So that 1154.5/41885.7 = 0.0275 or 2.8% failure rate which is high but not unreasonable for a high volume item like the PS4. The concern is that this is a DOA, so it's a QC problem this doesn't even take into account problems that will arise weeks/months post purchase so in the end the failure rate is likely to be higher.

It's concerning because Sony can't operate like that, Microsoft could bite the bullet, develop another revision and rma consoles but Sony has no cash reserves and is a troubled company so if their failure rate is high = very bad news for sony.

On November 19 2013 11:47 semantics wrote:
Which becomes 1154.5 bad experiences out of 41885.7 total experiences, which is on target considering that NA amazon is likely to have gotten 40-50k consoles to ship on release. So that 1154.5/41885.7 = 0.0275 or 2.8% failure rate which is high but not unreasonable for a high volume item like the PS4. The concern is that this is a DOA, so it's a QC problem this doesn't even take into account problems that will arise weeks/months post purchase so in the end the failure rate is likely to be higher.

It's concerning because Sony can't operate like that, Microsoft could bite the bullet, develop another revision and rma consoles but Sony has no cash reserves and is a troubled company so if their failure rate is high = very bad news for sony.

On November 19 2013 11:47 semantics wrote:

Sony's .4% seems way low considering a bit of business school know how gives you 7% of happy customers will write a review and 77% of unhappy customers will write a review.

Now with that you tall 1 and 2 stars as DOA(this assume 2 stars are people sad at DOA but know they will soon get a RMA), so we get out of all amazon ps4s 899 bad reviews out of 2932 total reviews.

Which becomes 1154.5 bad experiences out of 41885.7 total experiences, which is on target considering that NA amazon is likely to have gotten 40-50k consoles to ship on release. So that 1154.5/41885.7 = 0.0275 or 2.8% failure rate which is high but not unreasonable for a high volume item like the PS4. The concern is that this is a DOA, so it's a QC problem this doesn't even take into account problems that will arise weeks/months post purchase so in the end the failure rate is likely to be higher.

It's concerning because Sony can't operate like that, Microsoft could bite the bullet, develop another revision and rma consoles but Sony has no cash reserves and is a troubled company so if their failure rate is high = very bad news for sony.

On November 20 2013 22:55 Womwomwom wrote:
I think a lot of the reviewers are actually verified as owning the console so there's some weight in semantic's metrics. There are definitely a few DOA consoles out there and Sony probably isn't completely honest with their 0.4% or 1% or whatever figure they're giving right now. The good thing is that they're DOA and they're replacing them immediately, instead of pushing dead consoles out then going "LA LA LA LA I CAN'T HEAR YOU".

But I have no doubt he's pulling numbers out of thin air like he's been doing for both consoles. This is the guy who linked a review of a Llano processor to try and prove his point that GDDR5 memory latency will utterly cripple the PS4 for UI things (hasn't really demonstrated this yet) and that "hardware is a wash" (yeah, which console has the higher resolution games again?). This sort of reasoning is what I expect from Arthur Gies.

Needless to say, like Arthur Gies, he has a batting average well under .500.

On November 21 2013 00:49 PandaCore wrote:
Still not sure what to do with my preorder.
Still no game that I really want and judging from the announced games there's probably nothing even early 2014.

While reason is telling me to just cancel and wait until there's a game I actually want, the irrational desire for new stuff is telling me to just keep it. Also I don't even have a bundle preordered, just the console and one controller... so might be the most sensible to just wait for a worthwhile bundle.

On November 20 2013 18:09 Womwomwom wrote:


And really, this is not concerning for Sony because these devices are outright dead on arrival. This is nothing compared to the red ring of death where:
- Microsoft initially outright refused to tackle a known hardware failure resulting from poor solder (we're talking about an initial 60%).
- Microsoft were shipping a defective design that they knew about and often died within and outside of the warranty period.
- There were a large number of issues with the console leading to a shitload of class action law suits leading to Microsoft offer extended warranty terms to people suffering from said issues.

Those problems are the sort that will be troublesome for Sony but nothing suggests they are the same. This sort of issue is a speed bump in the grand scheme of things if production at Foxconn starts to sort itself out, like it normally does. QC issues are common in these sort of launches which is why you never really buy consumer electronics with pent up demand on day one because all companies will be pushing them out to the public as soon as possible.

You end up with iPhone 5 phones with scuffed frames, backlight bleeding, or bent headphone jacks. Within a few months, these problems were basically fixed. Like Apple (they said "deal with it" but they actually dealt with it if you asked), Sony is aware of these QC issues and is solving the problem for the consumer right off the bat. Its premature to assume that they are caused by a huge design defect like Microsoft's original Xbox 360.

It is a problem for everyone if Playstation 4s start dying left and right within 6 months but its a bit premature to start thinking like this don't you think? Considering we're talking about 1 million consoles being pushed out like mad to meet pent up demand for a new console and for Christmas.

And even if they start dying randomly, the cash hit won't actually kill Sony believe it or not. They actually have money and assets. Their problem regarding stocks is because the investors don't see any room for growth at Sony hence why investing in the company is a dead end. You don't invest in companies with no room for stable or sudden astronomical growth because you get shit all return.

Microsoft's strategy for this holiday season is no different. They're pushing their console out to consumers during the holiday period despite having software that can't do anything. It can't even tell you how much battery the Xbox One controller has left.

On November 19 2013 11:47 semantics wrote:

Sony's .4% seems way low considering a bit of business school know how gives you 7% of happy customers will write a review and 77% of unhappy customers will write a review.

Now with that you tall 1 and 2 stars as DOA(this assume 2 stars are people sad at DOA but know they will soon get a RMA), so we get out of all amazon ps4s 899 bad reviews out of 2932 total reviews.

Which becomes 1154.5 bad experiences out of 41885.7 total experiences, which is on target considering that NA amazon is likely to have gotten 40-50k consoles to ship on release. So that 1154.5/41885.7 = 0.0275 or 2.8% failure rate which is high but not unreasonable for a high volume item like the PS4. The concern is that this is a DOA, so it's a QC problem this doesn't even take into account problems that will arise weeks/months post purchase so in the end the failure rate is likely to be higher.

It's concerning because Sony can't operate like that, Microsoft could bite the bullet, develop another revision and rma consoles but Sony has no cash reserves and is a troubled company so if their failure rate is high = very bad news for sony.

On November 21 2013 10:16 sitromit wrote:



Amazon got only 40-50K consoles out of over 1 million sold in NA? No way, it has to be way more than that.

And a good portion of those complainers are just console wars trolls. They're all over youtube, reddit and twitter, you can tell from some of the things they say that they don't actually own the console.

On November 21 2013 09:05 Womwomwom wrote:
And what makes you think its going to rise much higher than that? What makes you think its a serious design problem rather than poor QC problems like it likely is?

Instead of spreading FUD whenever possible (let's be honest, you've basically been doing this), let's stick to things that can actually be verified. Sony can bite the bullet because its doubtful its anywhere near as severe as the RROD. Nor are they making as much of a loss with these consoles as they predict they make a profit from a tie rate of around one or two games. And they're aiming for higher profit via forced subscription services.

The difference is that this new console generation is all about making money. Both companies are not taking huge hits like they did with the Playstation 3 and Xbox 360.

On November 21 2013 15:31 Brett wrote:
Less than 1% is what Sony has admitted to.

I would express some shock at the leaps in logic you're making between known facts and your conclusions, but I'm not really surprised; the vast majority of your posts in this thread are obviously anti-Sony, and most of the rest are off-topic.

E: Of course you're free to express your view, but if I were you I wouldn't expect to come in to this thread with this type of speculation expecting to change any minds.

On November 22 2013 10:22 Suffo wrote:
What Size is the internal hard drive again? 2.5 In?

was thinking of getting this Slick Deals HDD but I think its too big for it.

500 gb too small

On November 22 2013 04:37 semantics wrote:

less than 1% is 1% there is only one reason to word it like that, PR. So it's larger then .8% less than 1% didn't want to post .9 or w.e and let people say well it doubled! wanted to make it ambiguous ofc so people wont look at .4% to the x% leap. And the leaps from logic is the only way to access the industry even within the industry it's very hard to get solid numbers. Hell VGA chartz is based off getting numbers out of distributors though back channels than extrapolating it out for the rest of the area. It's hard to do that with amazon because amazon loves to keep secrets hell the only had about 1000 pre orders for ps3 back when it launched but try to find that number online and it's difficult, ofc part of the supply problem with ps3 was due that they were taking i think a 300 dollar loss on every console sold at launch so they really didn't want to push up production.