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Ontario Teksavvy users opinion? - Page 3

Forum Index > Tech Support
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skyR
Profile Joined July 2009
Canada13817 Posts
May 19 2011 04:15 GMT
#41
On May 19 2011 13:11 SONE wrote:
How is cable internet installed? I'm wondering because my parents had a guy hook us up with free basic cable and.. I don't wanna order cable internet if I'mma get boned for it @.@


It's just cable instead of a phone line. So where ever the cable outlet that your TV plugs into, that would be where the modem/router goes.
SONE
Profile Joined May 2010
Canada839 Posts
Last Edited: 2011-05-19 04:20:40
May 19 2011 04:18 GMT
#42
On May 19 2011 13:15 skyR wrote:
Show nested quote +
On May 19 2011 13:11 SONE wrote:
How is cable internet installed? I'm wondering because my parents had a guy hook us up with free basic cable and.. I don't wanna order cable internet if I'mma get boned for it @.@


It's just cable instead of a phone line. So where ever the cable outlet that your TV plugs into, that would be where the modem/router goes.


Sorry I wasn't really clear. I meant if I were to purchase cable internet(currently on DSL with Bell) and if they had a guy come over and set me up.

Pretty much I'm wondering if I were to go ahead and get teksavvy cable, would there be problems because I have "illegal" cable? or would I just say I have cable and depending on the dude they don't care to ask what subscription I have or whatever?
apm66
Profile Blog Joined April 2010
Canada943 Posts
Last Edited: 2011-05-19 04:28:54
May 19 2011 04:28 GMT
#43
On May 19 2011 13:18 SONE wrote:
Show nested quote +
On May 19 2011 13:15 skyR wrote:
On May 19 2011 13:11 SONE wrote:
How is cable internet installed? I'm wondering because my parents had a guy hook us up with free basic cable and.. I don't wanna order cable internet if I'mma get boned for it @.@


It's just cable instead of a phone line. So where ever the cable outlet that your TV plugs into, that would be where the modem/router goes.


Sorry I wasn't really clear. I meant if I were to purchase cable internet(currently on DSL with Bell) and if they had a guy come over and set me up.

Pretty much I'm wondering if I were to go ahead and get teksavvy cable, would there be problems because I have "illegal" cable? or would I just say I have cable and depending on the dude they don't care to ask what subscription I have or whatever?


It's just a cable lol. There's no special cable designed for each ISP. However, teksavvy have their own list of modems that they used. So if you were to go with TS, you would need to buy their choice of modem if you don't have one.
(╯°□°)╯︵ ┻━┻
skyR
Profile Joined July 2009
Canada13817 Posts
May 19 2011 04:29 GMT
#44
I'm pretty sure a tech isn't required for installation. But if one is required, I don't think he would care much? Most of the techs are pretty cool individuals (at least the ones I've came across).
SONE
Profile Joined May 2010
Canada839 Posts
May 19 2011 04:32 GMT
#45
Yeah on their site they have a list of approved modems for their cable services. I never had cable internet installed in this house so I wasn't sure if a tech was needed, or if I could just get an approved modem and have it linked up remotely or something.
a176
Profile Blog Joined August 2009
Canada6688 Posts
May 19 2011 06:28 GMT
#46
On May 19 2011 13:29 skyR wrote:
I'm pretty sure a tech isn't required for installation. But if one is required, I don't think he would care much? Most of the techs are pretty cool individuals (at least the ones I've came across).


They do send a tech out to do the configuration so you connect to teksavvy. I can't remember if they did this from inside the house or from the box on the street, but the tech did just make sure the wiring was okay.
starleague forever
neats
Profile Joined February 2011
Canada59 Posts
May 19 2011 06:35 GMT
#47
Any Niagara region users? Do they service the area?

Cogeco is horrixpensive.
apm66
Profile Blog Joined April 2010
Canada943 Posts
May 19 2011 06:52 GMT
#48
On May 19 2011 15:28 a176 wrote:
Show nested quote +
On May 19 2011 13:29 skyR wrote:
I'm pretty sure a tech isn't required for installation. But if one is required, I don't think he would care much? Most of the techs are pretty cool individuals (at least the ones I've came across).


They do send a tech out to do the configuration so you connect to teksavvy. I can't remember if they did this from inside the house or from the box on the street, but the tech did just make sure the wiring was okay.


Depends. I called them yesteryda and they said all I had to do is call rogers and tell them that I'm swtching to a third party isp and deactivate/activate on the same day.
(╯°□°)╯︵ ┻━┻
TeaGreen
Profile Joined October 2010
Canada147 Posts
May 19 2011 07:10 GMT
#49
Teksavvy is awesome; their tech support actually knows what they're talking about and I'm pretty sure they're actively trying to fight the CRTC against UBB. They also are active on the dslreports.com forum.

I had a 16 mb Bell line and since Teksavvy is actually a reseller of Bell wholesale DSL, when I switched to the "5 mb" and the profile stayed. So I pay for the the 39.95 unlimited line but actually get 16 mb profile. This is the only reason why I haven't switched over to their cable.

I get about the same speed, it's a bit cheaper and it's just as fast download wise (maybe not without Roger's Speedboost) and the upload is like 0.4 mb less (I don't care).

Switching from Bell to them was completely flawless as well. No interruption of service at all but I guess it's when you switch from like Rogers home phone to Bell home phone when the shit really fucking starts to go nuts...
Thadorus
Profile Joined June 2010
Canada136 Posts
Last Edited: 2011-05-19 08:29:46
May 19 2011 08:25 GMT
#50
If i have rogers cable does that mean i can get teksavvy cable? i checked on their website and it said there wasn't cable in my region but maybe its an error since i have rogers?

i am assuming this because they use the same cables, right?
TheRhox
Profile Joined March 2011
Canada868 Posts
May 19 2011 08:46 GMT
#51
On May 19 2011 17:25 Thadorus wrote:
If i have rogers cable does that mean i can get teksavvy cable? i checked on their website and it said there wasn't cable in my region but maybe its an error since i have rogers?

i am assuming this because they use the same cables, right?


They should be able to use the same cable as rogers, give em a call to verify.
ballasdontcry
Profile Joined January 2011
Canada595 Posts
Last Edited: 2011-05-19 18:54:18
May 19 2011 18:49 GMT
#52
On May 19 2011 13:18 SONE wrote:
Show nested quote +
On May 19 2011 13:15 skyR wrote:
On May 19 2011 13:11 SONE wrote:
How is cable internet installed? I'm wondering because my parents had a guy hook us up with free basic cable and.. I don't wanna order cable internet if I'mma get boned for it @.@


It's just cable instead of a phone line. So where ever the cable outlet that your TV plugs into, that would be where the modem/router goes.


Sorry I wasn't really clear. I meant if I were to purchase cable internet(currently on DSL with Bell) and if they had a guy come over and set me up.

Pretty much I'm wondering if I were to go ahead and get teksavvy cable, would there be problems because I have "illegal" cable? or would I just say I have cable and depending on the dude they don't care to ask what subscription I have or whatever?

A tech is required if you haven't had cable internet before in your house.

In a house, they may check the wiring panel in your basement and do some wiring on your coaxial cable jacks. Similar thing goes for apartment/condo units.

But if you have had rogers before, no tech guy should be required. Your internet should be flipped on whenever they said the start day is.


On May 16 2011 09:52 Nagisama wrote:Depending on how much bandwidth you use, the 300gb plan may be cheaper, but I don't know how much you use so thats your choice. Teksavvy cable does not have a way for you to check your monthly bandwidth usage, so if they ever say you're over, you would have to take their word for it.

that sucks.

i used to use teksavvy dsl before i moved and i liked how i could track the bandwidth usage from their website just by entering my email. guess you can't do that anymore with cable.
Hikari
Profile Blog Joined May 2010
1914 Posts
May 19 2011 20:05 GMT
#53
On May 19 2011 07:05 a176 wrote:
Show nested quote +
On May 19 2011 06:28 Hikari wrote:
On May 19 2011 04:57 a176 wrote:
I switched to teksavvy last november. No regrets. While you do have to buy a modem and pay for installation, that money is recouped fast from all the savings you get over rogers - especially with overage charges.

The greatest thing is no throttling. I originally thought Rogers wasn't even throttled based on speeds versus bell, but now I max out my connection on almost every torrent I download which even trumps Rogers performance.

The only downside is the low upstream, only 500k, which isn't good at all for streaming.

But whatever - no contract, $42/month after taxes.



You sure teksevvy doesn't throttle BT? I heard Bell forced it upon them, along with the "no more unlimited bandwidth" policy.


sorry, teksavvy cable. throttling is still in place on dsl.



if teksavvy cable does not throttle BT, I am switching as soon as the stupid contract is over.
a176
Profile Blog Joined August 2009
Canada6688 Posts
May 19 2011 23:37 GMT
#54
On May 20 2011 05:05 Hikari wrote:
Show nested quote +
On May 19 2011 07:05 a176 wrote:
On May 19 2011 06:28 Hikari wrote:
On May 19 2011 04:57 a176 wrote:
I switched to teksavvy last november. No regrets. While you do have to buy a modem and pay for installation, that money is recouped fast from all the savings you get over rogers - especially with overage charges.

The greatest thing is no throttling. I originally thought Rogers wasn't even throttled based on speeds versus bell, but now I max out my connection on almost every torrent I download which even trumps Rogers performance.

The only downside is the low upstream, only 500k, which isn't good at all for streaming.

But whatever - no contract, $42/month after taxes.



You sure teksevvy doesn't throttle BT? I heard Bell forced it upon them, along with the "no more unlimited bandwidth" policy.


sorry, teksavvy cable. throttling is still in place on dsl.



if teksavvy cable does not throttle BT, I am switching as soon as the stupid contract is over.


its actually kind of bad. the torrent maxes out my connection and everything else suffers, i dont even have enough left for watching streams LOL have to limit the dl speed from within utorrent
starleague forever
apm66
Profile Blog Joined April 2010
Canada943 Posts
May 20 2011 16:19 GMT
#55
On May 20 2011 08:37 a176 wrote:
Show nested quote +
On May 20 2011 05:05 Hikari wrote:
On May 19 2011 07:05 a176 wrote:
On May 19 2011 06:28 Hikari wrote:
On May 19 2011 04:57 a176 wrote:
I switched to teksavvy last november. No regrets. While you do have to buy a modem and pay for installation, that money is recouped fast from all the savings you get over rogers - especially with overage charges.

The greatest thing is no throttling. I originally thought Rogers wasn't even throttled based on speeds versus bell, but now I max out my connection on almost every torrent I download which even trumps Rogers performance.

The only downside is the low upstream, only 500k, which isn't good at all for streaming.

But whatever - no contract, $42/month after taxes.



You sure teksevvy doesn't throttle BT? I heard Bell forced it upon them, along with the "no more unlimited bandwidth" policy.


sorry, teksavvy cable. throttling is still in place on dsl.



if teksavvy cable does not throttle BT, I am switching as soon as the stupid contract is over.


its actually kind of bad. the torrent maxes out my connection and everything else suffers, i dont even have enough left for watching streams LOL have to limit the dl speed from within utorrent

I don't think it's that much of a big deal. You can always torrent when you're off
(╯°□°)╯︵ ┻━┻
bruteMax
Profile Joined October 2010
Canada339 Posts
May 20 2011 16:42 GMT
#56
On May 19 2011 07:05 a176 wrote:
Show nested quote +
On May 19 2011 06:28 Hikari wrote:
On May 19 2011 04:57 a176 wrote:
I switched to teksavvy last november. No regrets. While you do have to buy a modem and pay for installation, that money is recouped fast from all the savings you get over rogers - especially with overage charges.

The greatest thing is no throttling. I originally thought Rogers wasn't even throttled based on speeds versus bell, but now I max out my connection on almost every torrent I download which even trumps Rogers performance.

The only downside is the low upstream, only 500k, which isn't good at all for streaming.

But whatever - no contract, $42/month after taxes.



You sure teksevvy doesn't throttle BT? I heard Bell forced it upon them, along with the "no more unlimited bandwidth" policy.


sorry, teksavvy cable. throttling is still in place on dsl.


Throttling of bittorrent traffic only takes place between 6pm and "sometime shortly after midnight". I'm not sure exactly when but the few times I've checked before going to sleep I notice my throughput is in the 300-400KB/s range. When it's throttled it's capped at 25-30KB/s.
I'm the benevolent dictator you've been looking for.
a176
Profile Blog Joined August 2009
Canada6688 Posts
May 21 2011 18:21 GMT
#57
On May 21 2011 01:42 bruteMax wrote:
Show nested quote +
On May 19 2011 07:05 a176 wrote:
On May 19 2011 06:28 Hikari wrote:
On May 19 2011 04:57 a176 wrote:
I switched to teksavvy last november. No regrets. While you do have to buy a modem and pay for installation, that money is recouped fast from all the savings you get over rogers - especially with overage charges.

The greatest thing is no throttling. I originally thought Rogers wasn't even throttled based on speeds versus bell, but now I max out my connection on almost every torrent I download which even trumps Rogers performance.

The only downside is the low upstream, only 500k, which isn't good at all for streaming.

But whatever - no contract, $42/month after taxes.



You sure teksevvy doesn't throttle BT? I heard Bell forced it upon them, along with the "no more unlimited bandwidth" policy.


sorry, teksavvy cable. throttling is still in place on dsl.


Throttling of bittorrent traffic only takes place between 6pm and "sometime shortly after midnight". I'm not sure exactly when but the few times I've checked before going to sleep I notice my throughput is in the 300-400KB/s range. When it's throttled it's capped at 25-30KB/s.


<3 cable
[image loading]
starleague forever
zev318
Profile Joined October 2010
Canada4306 Posts
Last Edited: 2012-03-26 02:41:58
March 26 2012 02:38 GMT
#58
anyone heard or use cik internet in toronto area? my brother told me about it today and it seems like the same thing as teksavvy, but their prices are a little bit cheaper (CIK's 28/1 package vs teksavvy's 24/1 is like 14$ cheaper a month after tax). and they have 50/2 package which teksavvy doesnt have, but 100$ is way too expensive for me though heh.

can't find any decent reviews about the company, but reading their TOS online:

1.9 Unlimited downloading: CIK might provide unlimited internet upload/download with or without conditions which is based on residential customers normal usage, if abnormal usage or malicious activities detected which endangers CIK network, CIK might suspend customer’s service without notice. CIK unlimited internet downloading policy is also governed by CRTC rules and decision, government laws, and Rogers/Bell’s policy which if any change, CIK will notice customers by email 30 days in advance at least.

im not too sure about what a TOS of an ISP should say, but the usage of "might", is that normal?
skyR
Profile Joined July 2009
Canada13817 Posts
March 26 2012 02:49 GMT
#59
I know someone with CIK DSL though I've never heard of them until that someone mentioned it. I think they're popular among Asians since the company is Chinese I think? The reviews on DSLReports doesn't look good though: http://www.dslreports.com/comments/3536

They say "might" so that gives them the right to terminate you if you end up being a bandwidth whore or impose caps. I believe you can find the same thing paraphrased in Teksavvy's TOS as well.
zev318
Profile Joined October 2010
Canada4306 Posts
March 26 2012 02:51 GMT
#60
On March 26 2012 11:49 skyR wrote:
I know someone with CIK DSL though I've never heard of them until that someone mentioned it. I think they're popular among Asians since the company is Chinese I think? The reviews on DSLReports doesn't look good though: http://www.dslreports.com/comments/3536

They say "might" so that gives them the right to terminate you if you end up being a bandwidth whore or impose caps. I believe you can find the same thing paraphrased in Teksavvy's TOS as well.


a lot of those are at least 1+ year old comments though. which makes it hard to judge if they're any good.
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