On April 03 2011 03:31 Ev0luTiOnS wrote: Last night, as we began our live broadcast, our site crashed due to high traffic. Following the site restoration, our streams remain difficult to access. We offer our sincere apologies for the issues you experienced last night and are continuing to experience.
More than twice the number of people we expected, from 128 countries, have tuned in to watch the Dallas event. We were simply underprepared for the epic traffic.
Our tech teams have been working tirelessly all night to improve the stability of the site and streams to give you the best possible viewing experience. We have optimized and expanded our infrastructure and the broadcast continues to improve. We are continuing to monitor the system to make enhancements so you can keep watching.
For those that purchased HQ passes for Dallas, we will be providing you with free passes to watch the HQ streams of our Columbus Pro Circuit Tournament on June 3-5. We will follow up with you individually with more details.
We know that you deserve the best broadcast possible and we want to bring that to you. We are constantly evolving our streams and offerings to ensure that we deliver all the live action and excitement that takes place at our Pro Circuit Competitions.
Please continue to bear with us as we repair the issues, and thanks for your patience.
For those that purchased HQ passes for Dallas, we will be providing you with free passes to watch the HQ streams of our Columbus Pro Circuit Tournament on June 3-5. We will follow up with you individually with more details.
Loosely translated...
We won't give you your money back, instead, you will have the option to sit through another 3 days of complete unorganized chaos. Tune in June 3rd-5th!
This is one of the reasons esports will never become big in the US. Our infrastructure is so old, and in such bad shape that they can't even deliver reliable bandwidth to a major city. Worse part is there are fiber lines all over the US that were build 10-20 years ago but remain dark because the teleco monopolies don't want to spend the money to get them active.
wooo im actually kinda happy that they are giving us free hq pass for columbus if we purchased hq pass for dallas....because it seems they realize now what their audience population will be like for sc2 so they will prepare for much better for columbus
"For those that purchased HQ passes for Dallas, we will be providing you with free passes to watch the HQ streams of our Columbus Pro Circuit Tournament on June 3-5. We will follow up with you individually with more details."
On April 03 2011 03:32 Hansibot wrote: Great. A free HQ pass to columbus, in which the HQ will also not work, so we will get HQ to the next pro circuit after that...
My thoughts exactly... it's an entire cop-out. They need to refund it all, and offer their HQ for free so that they can actually "test" an environment if they don't know what they're doing after a couple years of this.
On April 03 2011 03:33 Zolid wrote: This is one of the reasons esports will never become big in the US. Our infrastructure is so old, and in such bad shape that they can't even deliver reliable bandwidth to a major city. Worse part is there are fiber lines all over the US that were build 10-20 years ago but remain dark because the teleco monopolies don't want to spend the money to get them active.