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Shopping website to fine customers using IE7 - Page 3

Forum Index > General Forum
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Grobyc
Profile Blog Joined June 2008
Canada18410 Posts
Last Edited: 2012-06-14 16:22:34
June 14 2012 16:21 GMT
#41
On June 15 2012 01:08 blug wrote:
Show nested quote +
On June 15 2012 00:59 Grobyc wrote:
On June 15 2012 00:48 blug wrote:
On June 15 2012 00:44 Grobyc wrote:
On June 15 2012 00:40 blug wrote:
On June 15 2012 00:37 Orcasgt24 wrote:
Or you could just make the ebsite uncombatible with IE7 and be done with it. Im sure the 7 people still using IE7 Can go somewhere else and shop and not be missed.


I don't think that's very fair for people who aren't very computer savvy. I know personally that some of my cousins and auntys simply don't use a computer as much as I do and automatically assume IE is the only browser available.

So then just update it?

If you don't know how to update/install a web browser you really shouldn't be making electronic purchases.

I say that with all seriousness too. Those are the type of people who refresh a page during billing, charging them self twice, fall for phishing scams, and end up just not maintaining their computer properly among other things.


To bad the world doesn't work like that buddy. Some people simply don't like using computers and only use them for purchasing online and checking their facebook statuses.

Sure, they should be learning how to use their computers, the same way drug addicts should straighten up and get a job, not gonna happen xD.

How does that reinforce your first post? In your first post you said it's not fair to them and now you just agreed with me. Saying that's not how the world works isn't a very valid argument. There's nothing stopping them from learning to take care of their property. I would only assume the typical person gets their car taken in for maintenance occasionally. So yeah... seems pretty fair to me.


Perhaps fair wasn't the right word. Perhaps I should of said "bad business practice". It's nothing to do with protecting their property either, it's to do with what browser they are using, and some people don't know about other Browsers. Just because you don't know their are other browsers on the net doesn't mean you aren't careful about online purchases.

It's not about having to use a different browser though, they just have to update their IE to a more recent version. Old software has bugs that can be exposed as security threats. It doesn't matter how careful you are when you're using vulnerable software. And because of that, yes, you are taking care of your property by keeping it maintained. Of course that's not what Kogan cares about directly; it's that it puts burden on their web development staff, but it puts burden on them because these customers don't maintain their PCs properly.

I'm not saying it isn't bad business practice, but they are justified in this situation.
If you watch Godzilla backwards it's about a benevolent lizard who helps rebuild a city and then moonwalks into the ocean.
hzflank
Profile Joined August 2011
United Kingdom2991 Posts
June 14 2012 16:27 GMT
#42
I am surprised at the people here complaining about IE. I have worked with a few web designers in the past. They thought that IE6 was the devil incarnate and I heard plenty of bad things about IE7, but they all agreed that IE8 was a huge improvement.

I am as 'computer savvy' as most, and I still use IE sometimes. I probably use IE more than I use FF, although 90% of my browsing (on a windows machine) is done with chrome.

Also, IE8 is still the easiest to maintain on corporate networks, which is where I expect most people do their browsing.

Anyway, I just wanted to defend IE a bit as I think the sins of it's past are giving it a bad name that it does not deserve.
Disregard
Profile Blog Joined March 2007
China10252 Posts
June 14 2012 16:31 GMT
#43
I've been told by web developers, if it works on IE... It should work on any browser.
"If I had to take a drug in order to be free, I'm screwed. Freedom exists in the mind, otherwise it doesn't exist."
DarkPlasmaBall
Profile Blog Joined March 2010
United States44981 Posts
June 14 2012 16:32 GMT
#44
On June 15 2012 00:33 tofucake wrote:
As a web developer, I feel like I must pressure Kogan about this tax. It's completely unreasonable. It should be no less than 15%.

No but seriously IE sucks. Hurray for Kogan!


Hahahahaha well played.

It's their own decision. I'm interested to see if they'll lose more customers (and thus, money) than they currently lose (+time/ effort) with their compatibility frustrations. I wonder if it's in their best interest. It's cool that a company is actually telling people to *get with the times*,

It's not exactly hard to simply get the newest version of IE for those who really want to stick to Internet Explorer anyway...
"There is nothing more satisfying than looking at a crowd of people and helping them get what I love." ~Day[9] Daily #100
Areon
Profile Joined November 2010
United States273 Posts
June 14 2012 16:35 GMT
#45
Will the extra time for techies be worth more than the handful of lost customers? Only time will tell.
BluemoonSC
Profile Blog Joined November 2010
SoCal8910 Posts
June 14 2012 16:37 GMT
#46
interesting. i feel like it would be a drain on company resources for the few people that still use it to be catered to..and instead of closing the site off to people running IE7 they're choosing to have those people (knowingly) get taxed.

honestly, i sense a law suit incoming. practically, its kinda smart especially because its so easy to link the customer to the latest browsing software FROM the company's site.
LiquidDota Staff@BluemoonGG_
Mr Showtime
Profile Joined April 2011
United States1353 Posts
June 14 2012 16:39 GMT
#47
IE is terrible, but this policy is far worse. Fucking stupid
Bippzy
Profile Blog Joined March 2011
United States1466 Posts
June 14 2012 16:46 GMT
#48
On June 15 2012 01:12 InfernoStarcraft wrote:
this is actually the first i have heard of kogan

Same, but I'm fine with this. It's not like they are doing anything wrong.
LEENOCK LEENOCK LEENOCK LEENOCK LEENOCK LEENOCK LEENOCK LEENOCK LEENOCK LEENOCK LEENOCK LEENOCK
oHInsane
Profile Joined February 2005
France727 Posts
Last Edited: 2012-06-14 16:50:54
June 14 2012 16:47 GMT
#49
On June 15 2012 01:31 Disregard wrote:
I've been told by web developers, if it works on IE... It should work on any browser.



--- Until you open it in Safari ^^

Joke aside, it looks more of a PR stunt than a real measure. FIrst there aren't that many people using IE 7.0, let alone shopping on the web. (on my analytics stats: there are 4% of my visitors who used IE7, for a website aiming to people around 35-45 years old).

Secondly, navigator's compatibility is a real pain for web developpers. You can litterally spend more time tweaking your software to make it work on different navigators than developping the functionnaliy itself, and it doesn't only concern IE7 omcpatibility.

discomatt
Profile Joined March 2012
113 Posts
June 14 2012 16:47 GMT
#50
Supporting IE7 is a ton of extra work on the developer's side.

Unless you're on a company machine, and they don't allow you to update, there's no reason anyone should be using IE7 anyways.

IE8,9 are fine, and aren't affected by this tax.

I think it's a great idea. Personally, I don't bother to develop for <IE8. It's not worth my time. If a client specifically wants it, and heavy use of modern CSS/JavaScript is needed, it will cost them up to double the development and testing time.
TheToast
Profile Blog Joined August 2010
United States4808 Posts
June 14 2012 16:47 GMT
#51
On June 15 2012 00:39 blug wrote:
Although the price might be a bit drastic, I do support it, because perhaps it will make Microsoft get their asses in line and produce a web browser that you can use by default that can run with all websites.

I've noticed lately that Microsoft have had loads of ad campaigns showing off the new IE, perhaps they are worried.


MS is doing what they've always done when their product in inferior and falling behind: market the shit out of it.

Unfortunatly, I have to use IE8 while at work, and it really is a shitty browser. Internet is a bit slow here, and IE has a number of stupid bugs where it will freeze up if it hasn't loaded the entire page or if there's some item on the page timing out. It's frusterating as hell.
I like the way the walls go out. Gives you an open feeling. Firefly's a good design. People don't appreciate the substance of things. Objects in space. People miss out on what's solid.
Marou
Profile Blog Joined April 2010
Germany1371 Posts
Last Edited: 2012-06-14 16:51:36
June 14 2012 16:50 GMT
#52
On June 15 2012 00:44 Grobyc wrote:
Show nested quote +
On June 15 2012 00:40 blug wrote:
On June 15 2012 00:37 Orcasgt24 wrote:
Or you could just make the ebsite uncombatible with IE7 and be done with it. Im sure the 7 people still using IE7 Can go somewhere else and shop and not be missed.


I don't think that's very fair for people who aren't very computer savvy. I know personally that some of my cousins and auntys simply don't use a computer as much as I do and automatically assume IE is the only browser available.

So then just update it?

If you don't know how to update/install a web browser you really shouldn't be making electronic purchases.

I say that with all seriousness too. Those are the type of people who refresh a page during billing, charging them self twice, fall for phishing scams, and end up just not maintaining their computer properly among other things.


As a web developer i can tell you that any properly developed website should NEVER charge you twice even if you reload the page a hundred times at the billing phase.



On June 15 2012 01:31 Disregard wrote:
I've been told by web developers, if it works on IE... It should work on any browser.


This is wrong. If it works on IE...then it works on IE.
twitter@RickyMarou
kafkaesque
Profile Blog Joined November 2011
Germany2006 Posts
Last Edited: 2012-06-14 16:56:39
June 14 2012 16:56 GMT
#53
Good to see there are so many web-designers here.

I'll need some help with a very basic html-project for school and should definitely create blog.
| (• ◡•)|╯ ╰(❍ᴥ❍ʋ)
tofucake
Profile Blog Joined October 2009
Hyrule19150 Posts
June 14 2012 16:59 GMT
#54
On June 15 2012 01:31 Disregard wrote:
I've been told by web developers, if it works on IE... It should work on any browser.

Those are bad developers
Liquipediaasante sana squash banana
NeMeSiS3
Profile Blog Joined February 2012
Canada2972 Posts
Last Edited: 2012-06-14 17:08:29
June 14 2012 17:05 GMT
#55
I can't believe anyones arguing this...

Firstly, it's completely logical, it is saving the company money, it is increasing efficiency on both ends, it doesn't discriminate (in fact it encourages you to not pay the tax).

In a progressive industry like technology, only people with little understanding in the field would be taking a conservative approach on this.

In the end, company made a sound reasonable progressive business decision.

Oh btw, while everyones shitting on IE, try IE9 it's actually looking quite good. I don't know if I'll ever stop using chrome, but if it is as good as I think it will be (or hope I guess) than I may.
FoTG fighting!
scDeluX
Profile Blog Joined October 2007
Canada1341 Posts
June 14 2012 17:10 GMT
#56
Can't say I'm against raising the awareness of people using old technologies.
Brood War is forever
NeMeSiS3
Profile Blog Joined February 2012
Canada2972 Posts
June 14 2012 17:12 GMT
#57
On June 15 2012 02:10 scDeluX wrote:
Can't say I'm against raising the awareness of people using old technologies.


especially when you can update it free of charge... I can see the outrage if it was like "no more Windows XP users, they get taxed" but saying "you actually have to go download another browser, takes 5 minutes and it makes your life better" is completely logical.
FoTG fighting!
Yoduh
Profile Joined August 2010
United States216 Posts
June 14 2012 17:16 GMT
#58
2.1% of internet users still use IE7. I can understand how a company might not consider 2.1% being worth the effort with how much time and money they say they're spending on supporting them. But I guess a 'tax' is better than just dumping them and telling them to go away.
EtherealDeath
Profile Blog Joined July 2007
United States8366 Posts
June 14 2012 17:20 GMT
#59
Approve 100%, to hell with IE, such dev headaches.
Chaosvuistje
Profile Joined April 2010
Netherlands2581 Posts
June 14 2012 17:30 GMT
#60
On June 15 2012 01:31 Disregard wrote:
I've been told by web developers, if it works on IE... It should work on any browser.


It doesn't count if you ask web developers working at Microsoft, just saying.

While as a web developer I detest IE to the core and have to clean up my vomit every time I see that IE9 commercial, I don't think this policy is great. They should just ask for a stupid tax instead. Because people that are forced to use IE 7 won't be punished, but those that stay with IE 7 for ignorance should just be charged more, it's likely that they won't notice the extra 0 behind the price anyway.

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