This is beyond retarded. Hey blizzard ever think to make it so 5,000 people can't make a character at the same time. What happened to server queue? Ban one person for being popular? I am glad I stopped playing your BS game 3 years.
On July 19 2011 07:35 Torte de Lini wrote: Why couldn't it have been a temp. banned. And vice-versa, why didn't he consider the repercussions to his idea/contest?
You really think that anyone goes..."Oh man, I hope the server doesn't crash." When new content comes out, if everyone congregates in one area and the server goes down, does everyone get banned?
If Blizzard is holding this community event or whatever, and the server crashes, they don't give one shit. It's just the way it's going to be. I don't know this dude or anything about him, but it's pretty obvious from the content that's been posted that he had absolutely no intention of bringing down the server and was just going to have some innocent fun. How is he supposed to know the limitations of Blizzard's hardware? You'd like a billion dollar company would have the latest and greatest servers and would be able to handle this type of thing.
They are basically shitting all over their community. No one will want to hold a community event or anything anymore, because if a stick of RAM goes bad or something and the server goes down, someone's just going to get banned.
There's millions of gold farmers, exploiters, speed hackers etc that run amok on that game daily, and they get away with it, but this is just ridiculous. This is the absolute peak of a major corporation not giving a shit about a player or what they might contribute to their community and just shitting all over them when something goes wrong.
You dont need to be a technical guru to figure out after 2 crashes that you are causing the crash... so I dont get the whole "knowing the limitations of blizzards hardware" argument can even come up. Also, Blizzard has upgraded their servers a lot over the years. They even brought all of the servers offline for like a week (they compensated everybody) so that they could fully revamp them a couple years back.
Feel free to hold a community event, but if you crash a server twice dont just think, "oh... lets just do it again!"
I mean seriously... if you ram your face into a brick wall and the wall doesnt fall, do you just try again? Is that what you do?
In regards to the farmers exploiters and hackers, many actually are banned/suspended. 99% of them are on hacked accounts though because people are retarded.
PS: They are not undetectable either, whoever said that.
Well... "a couple years back" or basically in the past... but not recently...
On July 19 2011 05:17 travis wrote: aaaaaaaaanyways, my opinion on this is that blizzard should have warned him before they banned him, as it's kind of a special situation and it really is blizzard's fault their servers can't handle it.
depending on who's story you listen to, he was warned multiple times and laughed it off until he actually got banned.
and no, it really isn't blizzard's fault that the servers crashed.
How is it not blizzard's fault the servers crashed? If you do something that isn't a violation of the rules and the servers crash then who's fault is it other than the people who run the servers? Or was this a violation of the rules and no one mentioned it?
According to the message Swifty got it was 'in violation of their zone/area disruption and exploitation policies' (two different policies). Blizzard define what they are. We agree to them by signing the EULA when we login every patch. We violate them, we get busted. Simple as.
It's kinda blizzard's fault for not updating their servers... new xeons around the corner...
What evidence is there that their servers aren't up-to-date enough? Considering how well the things run on a weekly basis, considering they've got 11-freaking-million customers, I'd say they've got a good system going. It's not in their best interests to have service go down, nor is it in their interest to spend tons more cash than necessary just to avoid a server crash when some douchebag gets a bunch of people to spam a zone.
The idea that someone could blame Blizzard for this is just laughably juvenile.
But they did not have the adequate equipment necessary to support that amount of people in one area/region. If they were really up to date with those new components, there might not be a crash even in a MMO game where it is supposed to mean "Massive Multiplayer Online" ( They also don't maintain 11 million at all points in time...and they count them even if said people stopped playing the game. That's just a total counting from the first day of release. )
All I want to know is if the rumors about Swifty doing this before and ignoring warnings are true. Blizzard has to think about what kind of precendent they're setting with their actions. If high profile players - read as a customer - can organize events that will crash a server and leave paying customers without access to the game, then Blizzard has an obligation to make sure that sort of stuff never happens again. This is still a business, and activities that threaten the stability of Blizzard's servers have to be dealt with. Now, if Swifty really never got a warning before and never considered what might happen to the server then he's ignorant but suspending his account sounds fair to me. However if he got so much as a single warning from Blizzard employees not to pull this stuff and he still does it, all the sympathy I have for him and the loss of his characters is gone. I feel for him losing characters he spent 6 years playing with, but he violated the ToS in a very damaging way.
On July 19 2011 04:21 zeru wrote: Well deserved. Pretty stupid thing to do. Reminds me of idra telling people to spam chill on TL... kind of. They should've banned everyone participating too.
There's a huge fucking difference.
1) IdrA's original 2 day ban was apparently over calling CrunCher a "waste of life" on his fan page.
2) Swifty's permaban was over a Razer livestreaming event crashing a realm 3 times because level 1s were spamming excessively and crashing it. Apparently, according to stories, it was a guildmate called Zybak who may have provoked the spamming. Swifty had in-fact discouraged it on the livestream. There's proof even in the video the OP linked.
3) IdrA's ban was extended to 90 days because he told his followers to PM Chill about how they felt about his two day suspension, resulting in a lot of undeserved hate-mail. TL only extended his ban after they found crystal clear that IdrA had actually provoked the hate-PMs towards Chill maliciously. Swifty did no such thing to provoke the triple server crash....
To put it bluntly, IdrA's motives were more malicious than Swifty's. Besides, it was apparently Zybak, not Swifty who encouraged the spamming that likely crashed the realm 3 times.
Do you have an exact quote word for word? Since you did use "malicious"...
Maybe "malicious" wasn't the greatest word to use to describe it, but look at IdrA's 90 day ban case.
Reason: A few days ago, one of our moderators (Chill) banned Idra for 2 days. After the ban, Idra encouraged his fans, through twitter, to harass and spam him on TL.
We spoke with Idra and he stated that he does not regret his actions and will not change his behavior on our forums. Thus, we've decided to ban him for 90 days. Regardless of whether he felt the 2-day ban was justified or not, we cannot tolerate a forum user publicly encouraging harassment of our moderators.
We understand that this decision may be unpopular among Greg's fans, but we have warned and banned him before about his conduct toward our staff members. We simply cannot accept this sort of abuse and insults directed toward our volunteer staff members who work very hard to make TL what it is.
Idra's stream will still be listed in the stream section. Our stream list is an informational resource much like the TLPD, Calendar, or Liquipedia. We believe for these resources to function properly, they must be comprehensive and complete and thus we do not remove banned pro players from them.
That is far different than players on a massively multiplayer online role-playing game crashing a server three times because of server overload, and because of spamming.
The difference was more that IdrA publically encouraged people to spam Chill in protest to his ban, Swifty didn't publically encourage people to spam chat and crash the server.
On July 19 2011 07:35 Torte de Lini wrote: Why couldn't it have been a temp. banned. And vice-versa, why didn't he consider the repercussions to his idea/contest?
You really think that anyone goes..."Oh man, I hope the server doesn't crash." When new content comes out, if everyone congregates in one area and the server goes down, does everyone get banned?
If Blizzard is holding this community event or whatever, and the server crashes, they don't give one shit. It's just the way it's going to be. I don't know this dude or anything about him, but it's pretty obvious from the content that's been posted that he had absolutely no intention of bringing down the server and was just going to have some innocent fun. How is he supposed to know the limitations of Blizzard's hardware? You'd like a billion dollar company would have the latest and greatest servers and would be able to handle this type of thing.
They are basically shitting all over their community. No one will want to hold a community event or anything anymore, because if a stick of RAM goes bad or something and the server goes down, someone's just going to get banned.
There's millions of gold farmers, exploiters, speed hackers etc that run amok on that game daily, and they get away with it, but this is just ridiculous. This is the absolute peak of a major corporation not giving a shit about a player or what they might contribute to their community and just shitting all over them when something goes wrong.
He's supposed to know the limitations of Blizzard's hardware when the server crashes once... but then he goes to try it again a 2nd time. then a 3rd.
I'm not going to pretend to know what his intentions were with the secondary and tertiary crashes. You'd have to imagine that an intelligent person would know that it was them causing it,
Do we have the number of people in the area that it took to crash it? I'm pretty curious to what it took to bring their hardware down, seeing as it is a MASSIVELY MULTIPLAYER game.
You can watch one of the videos posted here to see how many there are. I highly doubt anybody has taken the time to count each individual player, but it is surely in the thousands.
Also, again... as I have stated this before... had all of the people been in different parts of the game world it wouldnt have crashed.
I understand this, but how is it any different if new content is released and people just mass up outside the portal and cause a crash? Is it okay because it's Blizzard content?
1) Because Blizzard learned from their mistakes and doesnt make content like that anymore. 2) This is an individual that brought the people, not Blizzard. They had no way to prepare for it with the reallocation of resources.
I mean, WAAAAAY back years ago... Blizzard had the AQ gate opening event, which crashed every server (and this is before WoW was more than a few million subscribers... much smaller than the mass that exists today). Blizzard apologized and gave everybody free game time.
The first expansion had a lot of issues because everybody was going to the same area. Blizzard learned and the following 2 expansions divided it up into 2 areas and it was basically flawless.
I can't imagine why anyone would defend blizzard in this situation, then again most of TL has actiblizzard so far up their ass it's starting to spill out through their throats. I bet if any other company banned an integral part of their game's community as a result of their own problems you'd be grabbing the pitchforks. Instead there's another meaningless shitstorm that follows every remotely controversial topic on TL.
On July 19 2011 07:35 Torte de Lini wrote: Why couldn't it have been a temp. banned. And vice-versa, why didn't he consider the repercussions to his idea/contest?
telling everyone to meet in a location logically doesnt really create any problems. to me its a lot like if every streamer decided to tell their viewers to all watch day9 and day9's stream overloaded and crashed justin.tv. i think it was just an accident that couldnt really have been forseen =\
Did you even research anything that happened? Ive posted videos in this thread, a few videos of words FROM HIS MOUTH. "pick XXXX Race, it lags more b/cuz of pets" "Spam RAWR in chat" "Everyone make a new character and meet at XXXX And lets crash the server!"
Just a few words, he took down the VODs of the event to avoid incrimination.
Like most people who play wow and know nothing of this game, and want to get input on this subject, take some time to find out both sides. I really feel no sympathy for the guy after a few youtube videos i saw. He just made a few bad word choices, he should of just carried on with the event.
On July 19 2011 08:00 xHassassin wrote: Genius.
I can't imagine why anyone would defend blizzard in this situation, then again most of TL has actiblizzard so far up their ass i
Wait, stop there, did you do ANY research on the topic before believing only one side and now come to threat/bash the teamliquid community opinions on big general statements? My god this thread is making me facedesk.
On July 19 2011 07:35 Torte de Lini wrote: Why couldn't it have been a temp. banned. And vice-versa, why didn't he consider the repercussions to his idea/contest?
You really think that anyone goes..."Oh man, I hope the server doesn't crash." When new content comes out, if everyone congregates in one area and the server goes down, does everyone get banned?
If Blizzard is holding this community event or whatever, and the server crashes, they don't give one shit. It's just the way it's going to be. I don't know this dude or anything about him, but it's pretty obvious from the content that's been posted that he had absolutely no intention of bringing down the server and was just going to have some innocent fun. How is he supposed to know the limitations of Blizzard's hardware? You'd like a billion dollar company would have the latest and greatest servers and would be able to handle this type of thing.
They are basically shitting all over their community. No one will want to hold a community event or anything anymore, because if a stick of RAM goes bad or something and the server goes down, someone's just going to get banned.
There's millions of gold farmers, exploiters, speed hackers etc that run amok on that game daily, and they get away with it, but this is just ridiculous. This is the absolute peak of a major corporation not giving a shit about a player or what they might contribute to their community and just shitting all over them when something goes wrong.
He's supposed to know the limitations of Blizzard's hardware when the server crashes once... but then he goes to try it again a 2nd time. then a 3rd.
I'm not going to pretend to know what his intentions were with the secondary and tertiary crashes. You'd have to imagine that an intelligent person would know that it was them causing it,
Do we have the number of people in the area that it took to crash it? I'm pretty curious to what it took to bring their hardware down, seeing as it is a MASSIVELY MULTIPLAYER game.
You can watch one of the videos posted here to see how many there are. I highly doubt anybody has taken the time to count each individual player, but it is surely in the thousands.
Also, again... as I have stated this before... had all of the people been in different parts of the game world it wouldnt have crashed.
I understand this, but how is it any different if new content is released and people just mass up outside the portal and cause a crash? Is it okay because it's Blizzard content?
1) Because Blizzard learned from their mistakes and doesnt make content like that anymore. 2) This is an individual that brought the people, not Blizzard. They had no way to prepare for it with the reallocation of resources.
I mean, WAAAAAY back years ago... Blizzard had the AQ gate opening event, which crashed every server (and this is before WoW was more than a few million subscribers... much smaller than the mass that exists today). Blizzard apologized and gave everybody free game time.
The first expansion had a lot of issues because everybody was going to the same area. Blizzard learned and the following 2 expansions divided it up into 2 areas and it was basically flawless.
On July 19 2011 07:56 buzzkill568 wrote: This is beyond retarded. Hey blizzard ever think to make it so 5,000 people can't make a character at the same time. What happened to server queue? Ban one person for being popular? I am glad I stopped playing your BS game 3 years.
This. That said, I'm not at all a fan of this Swifty guy, nor have I played WoW.
It's absolutely ridiculous that Blizzard would just ban some guy for what... running a contest? It's completely out of his control that people crashed the server.
It's Blizzard's fault for not being able to properly load balance their network. They did not seem t regulate new character creation, nor regulate simultaneous number of users in one area, and other things like that.
On July 19 2011 07:35 Torte de Lini wrote: Why couldn't it have been a temp. banned. And vice-versa, why didn't he consider the repercussions to his idea/contest?
You really think that anyone goes..."Oh man, I hope the server doesn't crash." When new content comes out, if everyone congregates in one area and the server goes down, does everyone get banned?
If Blizzard is holding this community event or whatever, and the server crashes, they don't give one shit. It's just the way it's going to be. I don't know this dude or anything about him, but it's pretty obvious from the content that's been posted that he had absolutely no intention of bringing down the server and was just going to have some innocent fun. How is he supposed to know the limitations of Blizzard's hardware? You'd like a billion dollar company would have the latest and greatest servers and would be able to handle this type of thing.
They are basically shitting all over their community. No one will want to hold a community event or anything anymore, because if a stick of RAM goes bad or something and the server goes down, someone's just going to get banned.
There's millions of gold farmers, exploiters, speed hackers etc that run amok on that game daily, and they get away with it, but this is just ridiculous. This is the absolute peak of a major corporation not giving a shit about a player or what they might contribute to their community and just shitting all over them when something goes wrong.
You dont need to be a technical guru to figure out after 2 crashes that you are causing the crash... so I dont get the whole "knowing the limitations of blizzards hardware" argument can even come up. Also, Blizzard has upgraded their servers a lot over the years. They even brought all of the servers offline for like a week (they compensated everybody) so that they could fully revamp them a couple years back.
Feel free to hold a community event, but if you crash a server twice dont just think, "oh... lets just do it again!"
I mean seriously... if you ram your face into a brick wall and the wall doesnt fall, do you just try again? Is that what you do?
In regards to the farmers exploiters and hackers, many actually are banned/suspended. 99% of them are on hacked accounts though because people are retarded.
PS: They are not undetectable either, whoever said that.
Well... "a couple years back" or basically in the past... but not recently...
On July 19 2011 05:17 travis wrote: aaaaaaaaanyways, my opinion on this is that blizzard should have warned him before they banned him, as it's kind of a special situation and it really is blizzard's fault their servers can't handle it.
depending on who's story you listen to, he was warned multiple times and laughed it off until he actually got banned.
and no, it really isn't blizzard's fault that the servers crashed.
How is it not blizzard's fault the servers crashed? If you do something that isn't a violation of the rules and the servers crash then who's fault is it other than the people who run the servers? Or was this a violation of the rules and no one mentioned it?
According to the message Swifty got it was 'in violation of their zone/area disruption and exploitation policies' (two different policies). Blizzard define what they are. We agree to them by signing the EULA when we login every patch. We violate them, we get busted. Simple as.
It's kinda blizzard's fault for not updating their servers... new xeons around the corner...
What evidence is there that their servers aren't up-to-date enough? Considering how well the things run on a weekly basis, considering they've got 11-freaking-million customers, I'd say they've got a good system going. It's not in their best interests to have service go down, nor is it in their interest to spend tons more cash than necessary just to avoid a server crash when some douchebag gets a bunch of people to spam a zone.
The idea that someone could blame Blizzard for this is just laughably juvenile.
But they did not have the adequate equipment necessary to support that amount of people in one area/region. If they were really up to date with those new components, there might not be a crash even in a MMO game where it is supposed to mean "Massive Multiplayer Online" ( They also don't maintain 11 million at all points in time...and they count them even if said people stopped playing the game. That's just a total counting from the first day of release. )
It costs millions (if not hundreds of millions) of dollars for them to update their servers. In addition, they lose revenue by having to give game time to people because they have to take them down for a week. Then they have to pay more costs for employees for a brief period because that is a LOT of servers.
Remember, this is a server system that demands more reliability than what a consumer might purchase... parts for them are WAAAAY more costly than us.
I don't get all the hate here. Anyone who watched IWT2 at the time it was released can respect this guy. He's incredibly manner, gives away free things constantly, and tries to educate nerds about the importance of being healthy and a well balanced lifestyle. Let's face it, a lot of WoW players need that type of influence.
Whether this guy is a skilled arena player or not, he still has produced 1v1 guides for Warrior vs as many classes as he can. In each, detailing strategies and then showing them in practice. Things like this are great for the community, as they allow the competition to grow, as opposed to stagnate.
Anyone who is seriously for this has no idea about the current state of Swifty in the community, they are sticking to their TBC logic when Swifty *was* a sellout, asking for money for his PvP videos. He listened to the community and started giving them away for free. Unlike Blizzard, he actually listened to his fans and changed to suit them, rather than himself.
On July 19 2011 07:35 Torte de Lini wrote: Why couldn't it have been a temp. banned. And vice-versa, why didn't he consider the repercussions to his idea/contest?
You really think that anyone goes..."Oh man, I hope the server doesn't crash." When new content comes out, if everyone congregates in one area and the server goes down, does everyone get banned?
If Blizzard is holding this community event or whatever, and the server crashes, they don't give one shit. It's just the way it's going to be. I don't know this dude or anything about him, but it's pretty obvious from the content that's been posted that he had absolutely no intention of bringing down the server and was just going to have some innocent fun. How is he supposed to know the limitations of Blizzard's hardware? You'd like a billion dollar company would have the latest and greatest servers and would be able to handle this type of thing.
They are basically shitting all over their community. No one will want to hold a community event or anything anymore, because if a stick of RAM goes bad or something and the server goes down, someone's just going to get banned.
There's millions of gold farmers, exploiters, speed hackers etc that run amok on that game daily, and they get away with it, but this is just ridiculous. This is the absolute peak of a major corporation not giving a shit about a player or what they might contribute to their community and just shitting all over them when something goes wrong.
He's supposed to know the limitations of Blizzard's hardware when the server crashes once... but then he goes to try it again a 2nd time. then a 3rd.
I'm not going to pretend to know what his intentions were with the secondary and tertiary crashes. You'd have to imagine that an intelligent person would know that it was them causing it,
Do we have the number of people in the area that it took to crash it? I'm pretty curious to what it took to bring their hardware down, seeing as it is a MASSIVELY MULTIPLAYER game.
You can watch one of the videos posted here to see how many there are. I highly doubt anybody has taken the time to count each individual player, but it is surely in the thousands.
Also, again... as I have stated this before... had all of the people been in different parts of the game world it wouldnt have crashed.
I understand this, but how is it any different if new content is released and people just mass up outside the portal and cause a crash? Is it okay because it's Blizzard content?
1) Because Blizzard learned from their mistakes and doesnt make content like that anymore. 2) This is an individual that brought the people, not Blizzard. They had no way to prepare for it with the reallocation of resources.
I mean, WAAAAAY back years ago... Blizzard had the AQ gate opening event, which crashed every server (and this is before WoW was more than a few million subscribers... much smaller than the mass that exists today). Blizzard apologized and gave everybody free game time.
The first expansion had a lot of issues because everybody was going to the same area. Blizzard learned and the following 2 expansions divided it up into 2 areas and it was basically flawless.
I guess your server didn't crash for Firelands?
Dont think so. I logged in the day of the patch and things seemed OK (once the servers were up). I havent really played in like a year now though. Instance servers sometimes have issues, I know that much.
Ok so indeed this looks like a big blunder from Blizzard... That's really unfortunate, I played wow for more than 4 years (I stopped in april 2010) I have to admit that it's the first time I've seen such an unmerited ban.
On July 19 2011 07:35 Torte de Lini wrote: Why couldn't it have been a temp. banned. And vice-versa, why didn't he consider the repercussions to his idea/contest?
You really think that anyone goes..."Oh man, I hope the server doesn't crash." When new content comes out, if everyone congregates in one area and the server goes down, does everyone get banned?
If Blizzard is holding this community event or whatever, and the server crashes, they don't give one shit. It's just the way it's going to be. I don't know this dude or anything about him, but it's pretty obvious from the content that's been posted that he had absolutely no intention of bringing down the server and was just going to have some innocent fun. How is he supposed to know the limitations of Blizzard's hardware? You'd like a billion dollar company would have the latest and greatest servers and would be able to handle this type of thing.
They are basically shitting all over their community. No one will want to hold a community event or anything anymore, because if a stick of RAM goes bad or something and the server goes down, someone's just going to get banned.
There's millions of gold farmers, exploiters, speed hackers etc that run amok on that game daily, and they get away with it, but this is just ridiculous. This is the absolute peak of a major corporation not giving a shit about a player or what they might contribute to their community and just shitting all over them when something goes wrong.
You dont need to be a technical guru to figure out after 2 crashes that you are causing the crash... so I dont get the whole "knowing the limitations of blizzards hardware" argument can even come up. Also, Blizzard has upgraded their servers a lot over the years. They even brought all of the servers offline for like a week (they compensated everybody) so that they could fully revamp them a couple years back.
Feel free to hold a community event, but if you crash a server twice dont just think, "oh... lets just do it again!"
I mean seriously... if you ram your face into a brick wall and the wall doesnt fall, do you just try again? Is that what you do?
In regards to the farmers exploiters and hackers, many actually are banned/suspended. 99% of them are on hacked accounts though because people are retarded.
PS: They are not undetectable either, whoever said that.
Well... "a couple years back" or basically in the past... but not recently...
On July 19 2011 05:34 Bibdy wrote:
On July 19 2011 05:29 nalgene wrote:
On July 19 2011 05:27 Bibdy wrote:
On July 19 2011 05:24 travis wrote:
On July 19 2011 05:22 thatsundowner wrote:
On July 19 2011 05:17 travis wrote: aaaaaaaaanyways, my opinion on this is that blizzard should have warned him before they banned him, as it's kind of a special situation and it really is blizzard's fault their servers can't handle it.
depending on who's story you listen to, he was warned multiple times and laughed it off until he actually got banned.
and no, it really isn't blizzard's fault that the servers crashed.
How is it not blizzard's fault the servers crashed? If you do something that isn't a violation of the rules and the servers crash then who's fault is it other than the people who run the servers? Or was this a violation of the rules and no one mentioned it?
According to the message Swifty got it was 'in violation of their zone/area disruption and exploitation policies' (two different policies). Blizzard define what they are. We agree to them by signing the EULA when we login every patch. We violate them, we get busted. Simple as.
It's kinda blizzard's fault for not updating their servers... new xeons around the corner...
What evidence is there that their servers aren't up-to-date enough? Considering how well the things run on a weekly basis, considering they've got 11-freaking-million customers, I'd say they've got a good system going. It's not in their best interests to have service go down, nor is it in their interest to spend tons more cash than necessary just to avoid a server crash when some douchebag gets a bunch of people to spam a zone.
The idea that someone could blame Blizzard for this is just laughably juvenile.
But they did not have the adequate equipment necessary to support that amount of people in one area/region. If they were really up to date with those new components, there might not be a crash even in a MMO game where it is supposed to mean "Massive Multiplayer Online" ( They also don't maintain 11 million at all points in time...and they count them even if said people stopped playing the game. That's just a total counting from the first day of release. )
It costs millions (if not hundreds of millions) of dollars for them to update their servers. In addition, they lose revenue by having to give game time to people because they have to take them down for a week. Then they have to pay more costs for employees for a brief period because that is a LOT of servers.
Remember, this is a server system that demands more reliability than what a consumer might purchase... parts for them are WAAAAY more costly than us.
They also make way more money than anyone else here. I'm not going to sit here and tell you that they need to upgrade and how easy it is, because in reality, it isn't easy. It takes time, resources ( both people and money ). I am a senior admin for a fortune 100 company and we are in the process of upgrading all of our stores servers. It's a tedious and very costly process. My team is often working 20 hours a day to get it done, since we have to support the business during the day and install/configure new servers while the stores are closed.
Basically, what I'm saying here is while Blizzard has the monetary resources to upgrade, but it's very difficult time/personelle wise to implement, especially when the service you are running on them is intended to be available for 24 hours a day, seven days a week.
This is disappointing to be honest, especially considering how much attention Swifty has brought to World of Warcraft. It's not like he was intentionally trying to crash the server. Blizzard's response might as well have been, "we're banning you because our server hardware is shit."