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Hey,
I just wanted to let the community know that GosuCoaching.com is a big scam site, my friend bought a lessons from them, they requested payment right away, than said it would be months before the lessons, and now are completely ignoring his emails. He's had to open a paypal dispute to attempt to get his money back, I would avoid using this site at all costs
here is my email convo -http://yfrog.com/g0gosuscamj
10 days no respnose, AFTER they won't respond for 5 days after first payment, they set dates, than didin't respond again, and won't respond to emails.
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T.O.P.
Hong Kong4685 Posts
Screenshot evidence would help.
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Hey,
I don't know who you are but it was probably a miscommunication error. Those guys aren't scammers if they have hundreds of lessons a week and 99.9% of them go just fine.
Don't go making defaming threads on a forum you've barely been on that just looks disgusting if you ask me. Why didn't you guys just take the matter like men and contact them, and if they didn't then show proof instead of just writing text.
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Evidence or else no one will believe you
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Would really like to know more about this. I certainly hope (and definitely doubt) that this is not the case.
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You do know that just about all of the coaches at that site are regular posters here, yes?
Either way, I'm interested to hear the other side of this story.
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i got multiple lessons from them and had no problems..
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Gosucoaching has a pretty good reputation 'round these parts, you better have some solid evidence.
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http://yfrog.com/g0gosuscamj
Here is my email convo with them, as you can see no contact for 10 days, he even mentioned dates, those went by a week ago
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I understand people being " busy", but to not contact someone after 10 days, that is awful buisness and scams in my book
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I found out a little while ago that our email was vanishing into a black hole, and we are MISSING all lesson requests since August 5th. I want to extend my apology to everyone for the confusion. If you think we ignored you, we didn't! So drop us a line again and we won't miss you this time.
This was on the front page of their web page and was posted by someone by the name of "Louder"
Disclaimer: I know very little about GosuCoaching.com and I just posted the first thing I saw on their web page.
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United States24660 Posts
Well, I just want to let the community know that my friend was hit by a falling tree branch while playing sc2 against an eg member during a storm. The member felt bad and payed all the hospital bills!
Right now your claim is just as credible as mine ._.
edit: sounds like major technical difficulties... happens. How about apologize once you confirm this and then clear things up positively.
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Puh-lease: obvious troll is obvious :[
Low post count, apparently the wrong forum, four-line-two-run-on-sentence complaint, zero evidence, the works.
Edit: Oh, well then...I guess we'll have to go with the email disappearance explanation then...
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and this is AFTER, he stop responding to me for 5 days in a row the first time
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You better edit some evidence into the OP before this gets closed and you get perma banned for libel.
(it's not good enough to put it in a post further down the page)
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go look at the email convo thanks
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unless they've been lacking in communication prior to the emails you've shown, wtf raging after 2 days?
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I read your "SS" and nowhere does it say that you would have to wait months.
Plus you freaked out after only 2 days of no response.
Clearly you are a troll and I hope you are perma banned from this site.
(ofc you still deserve a refund if you aren't getting the lesson)
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2 days? its been 10... why can't people read haha
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Aug 22nd: GosuGaming sends you availabilities he replies the same day
Aug 24th: "so much for this, this is thw worst site I've ever used, no response again"
lol. manners?
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United States24660 Posts
OP did you read this post?
On September 01 2010 11:06 Trion wrote:Show nested quote +I found out a little while ago that our email was vanishing into a black hole, and we are MISSING all lesson requests since August 5th. I want to extend my apology to everyone for the confusion. If you think we ignored you, we didn't! So drop us a line again and we won't miss you this time. This was on the front page of their web page and was posted by someone by the name of "Louder" Disclaimer: I know very little about GosuCoaching.com and I just posted the first thing I saw on their web page. Let's talk to one of them since a few of them have been ACTIVE here recently and can definitely provide a reasonable explanation for what happened. Surely you are just overreacting and it was an honest/technical mistake. If you are right and we are all wrong patience is the best way to prove it to us.
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mabye they don't scam, but clearly whoever is running the buisness's is doing a piss poor job, who can't respond to a single email after 10+ days?
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no, you rage after 2 days. did you not read the part where they talk about overflow emails and moving to a new setup?
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well, i hope you get the refund if you don't get the lesson. maybe you can try again with them later. i heard they are a really good coaching website and i will definitely be getting some lessons once i get my paycheck.
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By the way mr. Norm, did you let Ami know you're posting her e-mail all over the net?
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This is ridiculous--I don't know how the process works, but I don't think you even paid Gosucoaching anyway, so there's no way you could have been scammed. If gosucoaching operated like this on a regular basis, they would lose all of their customers within a week's time, thanks to the robustness, nitpicking, and serious-business mindset of most of Team Liquid.
This is all while (difficultly) bringing myself to take you seriously.
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United States24660 Posts
On September 01 2010 11:13 SilentCrono wrote: well, i hope you get the refund if you don't get the lesson. maybe you can try again with them later. i heard they are a really good coaching website and i will definitely be getting some lessons once i get my paycheck. Wow you are willing to pay for lessons to exact your revenge haha!
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United States42497 Posts
Ok. This is clearly ridiculous and the people at gosucoaching are decent guys. I'm closing this. If you want to make a new topic to complain with some proof and dates that add up after having spoken with them then I'll let that one stand. But this is just a joke.
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Osaka27140 Posts
I just wanted to let the community know that GosuCoaching.com is a big scam site, my friend bought a lessons from them, they requested payment right away, than said it would be months before the lessons, and now are completely ignoring his emails. He's had to open a paypal dispute to attempt to get his money back, I would avoid using this site at all costs
and this is AFTER, he stop responding to me for 5 days in a row the first time
Did you buy lessons or your friend?
Saying that the site is a scam is libel. There is not evidence of a scam. You can say that they do not provide good customer service, but you can't call it a scam without evidence.
Moving this to blogs.
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Osaka27140 Posts
On September 01 2010 11:13 KwarK wrote: Ok. This is clearly ridiculous and the people at gosucoaching are decent guys. I'm closing this. If you want to make a new topic to complain with some proof and dates that add up after having spoken with them then I'll let that one stand. But this is just a joke.
I don't think it should be closed. It should remain open so that the business can post its explanation. It is a business that pertains to our users so I think it is an important thread for people to be informed before spending their money. The OP doesn't present his case well, but he wouldn't have made a thread if he had no concerns at all.
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iNcontroL
USA29055 Posts
I'm going to respond to this:
Gosucoaching has been closed down.
I was respectfully waiting for the owner (Louder) to announce it's closure since this was his decision and his website but he has been slow to respond or make this public so I will take the responsibility upon myself.
The OP mentions an issue that is quite common with the site in it's current build. The site began as a mere coaching website. An extension of what I was already doing in the blog section of TL with my own coaching endeavor. This was intended to be a larger more professional version of what was evidently a lucrative and beneficial endeavor.
However gosucoaching became too overconfident in what it could accomplish and tried to get larger than it should have.
With the new layout and design Louder had wished for the website to grow as follows: He wanted individuals to contact the site, request a coach, pay for said coach, have a secretary of sorts fill in the request via a calendar that was previously "ok'd" by each coach and then the coach checked the calendar and attended the scheduled meet. This however was completely ineffectual as we experienced scheduling conflicts, miscommunication like lack of timezone clarification or server of actual session, coaches weren't showing because nobody has the same schedule of availability day-in-and-day-out, sessions were being scheduled the day of .. etc etc.. it is important to note THESE ARE INTERNAL GOSUCOACHING MISTAKES the burden of responsibility and fault lies solely with US. We all knew what we were getting into and we all felt that it could work. So while I name Louder as the leader (he is) we are all responsible.
This of course lead to tons and tons of no shows so people started saying "what is the deal?" in droves and eventually the system was flooded with emails of people A. asking for lessons B. asking WHY they weren't getting lessons and C. wanting repercussions/refunds etc
As such Louder decided to pack it up and close up shop. This meant that some coaches lost hours and hours of already serviced coaching sessions. This also meant a bunch of angry customers and people who had faith in our service being left with a sour experience. To each and every one of you I am deeply sorry.
Gosucoaching is done and I will no longer participate in anything that has to do with it. 100% of my business as a coach relies on integrity and community respect. I have endangered that by allowing myself to participate in a failed and exploitative version of what I sought out to do: coach people and sustain my professional career while I do that.
Everyone who sent money and did not get coaching will be refunded. Louder has announced that internally and people have asked for that course of action (obviously). They are entitled to that. In addition I want to apologize for the inconvenience and hope that people will not give up on the coaches involved. Inka, Machine, Sheth, Lzgamer, PsyonicReaver, Future and others are fantastic coaches. They are honest, hard working people who want to do exactly what I did: Coach for the game they love, so they can play the game they love on the highest level.
I will be opening a new site. One with a name yet to be determined. It will be the bare bones of what my original plan was: coaching! It will list coaches, have contact info and bios and that's it. Scheduling will be done through the coach directly and any site activity will be merely to advertise show matches, tourneys or free content. Think of it as a organized yellow pages of SC2 coaches. A place you can go to look up someone to help your game without flooding TL, gosugamers or another site with advertisements for coaching.
Please PM me if you have any questions or need help. I do not handle the paypal account for gosucoaching but I can represent another voice if anyone is slow to get their refund.
Again, sorry for the inconvenience. Hopefully the community will forgive those involved and allow us to reorganize and get back to work.
PS: Gosucoaching was never a "scam" site. It merely got too big for it's own good. Scamming was never our intention. We provided a service people paid for and when that relationship fell out of line gosucoaching collapsed. Please don't apply terms that don't match with what we were doing.
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United States42497 Posts
That sounds kinda like the coaching system on liquidpoker to be honest. Could probably be implemented on tl if there was interest and somebody wanted to run it.
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Well that stinks InControL. Sorry to see this happen to you guys and i hope your future project works out better.
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Sad to hear that incontrol. It was a great idea. GL on trying the new thing ... I would love some zerg coaching, one day, eventually...
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Looks like the OP's rage was founded after all.
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United States24660 Posts
On September 01 2010 11:56 TadH wrote: Looks like the OP's rage was founded after all. Rage? Perhaps. But this thread wasn't a good way to deal with it. Maybe he just had no idea of alternate ways to get in touch with them?
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On September 01 2010 11:59 micronesia wrote:Show nested quote +On September 01 2010 11:56 TadH wrote: Looks like the OP's rage was founded after all. Rage? Perhaps. But this thread wasn't a good way to deal with it. Maybe he just had no idea of alternate ways to get in touch with them?
If he paid for something, it's up to them to get in touch with him. Not the other way around.
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Not saying this thread was a good way to deal with it, but I would be quite upset as well.
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T.O.P.
Hong Kong4685 Posts
On September 01 2010 11:59 micronesia wrote:Show nested quote +On September 01 2010 11:56 TadH wrote: Looks like the OP's rage was founded after all. Rage? Perhaps. But this thread wasn't a good way to deal with it. Maybe he just had no idea of alternate ways to get in touch with them? It was a good method. Gosucoaching wasn't responding to their client. They weren't going to confess their faults unless someone wrote a bad review on TL. Without this post, some people will continue to sign up for gosucoaching and not get the service that they deserve in return.
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I really feel bad for Gosu Coaching. It was a wonderful idea. I hope your new business model works better.
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Yeah, even though there was a lot of rage by the OP, this thread was needed.
I always thought if ppl want to coach SC2, they should just do it individually instead of have this collective website thing. Just don't make the mistake of overbooking. Each coach fends for himself, schedules for himself, advertises for himself, etc.
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United States24660 Posts
On September 01 2010 12:06 T.O.P. wrote:Show nested quote +On September 01 2010 11:59 micronesia wrote:On September 01 2010 11:56 TadH wrote: Looks like the OP's rage was founded after all. Rage? Perhaps. But this thread wasn't a good way to deal with it. Maybe he just had no idea of alternate ways to get in touch with them? It was a good method. Gosucoaching wasn't responding to their client. They weren't going to confess their faults unless someone wrote a bad review on TL. Without this post, some people will continue to sign up for gosucoaching and not get the service that they deserve in return. I agree if he didn't realize there were other ways to get in touch with these guys... but since he was posting here I'd think he would know he could just pm one or two of them and give them a chance in case there really were e-mail bugs etc.
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On September 01 2010 12:10 lac29 wrote: Yeah, even though there was a lot of rage by the OP, this thread was needed.
I always thought if ppl want to coach SC2, they should just do it individually instead of have this collective website thing. Just don't make the mistake of overbooking. Each coach fends for himself, schedules for himself, advertises for himself, etc.
I think it's fine for several coaches to represent a website. As long as the coaches themselves are contacting the student, there shouldn't be any issues with conflicting schedules, time zones, etc.
Best of luck with the new website, iNcontroL.
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United States24660 Posts
On September 01 2010 12:15 dronebabo wrote:Show nested quote +On September 01 2010 11:59 micronesia wrote:On September 01 2010 11:56 TadH wrote: Looks like the OP's rage was founded after all. Rage? Perhaps. But this thread wasn't a good way to deal with it. Maybe he just had no idea of alternate ways to get in touch with them? why would he need to have alternate ways to get in touch with them? they should be responding by their listed email and this is obviously a good way to get their attention if they don't respond A thread explaining the situation would be reasonable since it would get the ball rolling with figuring out what the heck is going on (not that TL is officially tied to gosucoaching, but we are nice like that?). As I said above it could have been an e-mail problem etc... He didn't make a thread trying to get it resolved... he made an inflammatory thread that was also terrible for about 3 reasons. It still got the job done though so I will admit that... although I'm not sure if this was actually his goal or not.
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United States24660 Posts
Actually I did say his anger could be understandable. I think you and I just see something like this differently. I lean too far in the opposite direction though probably, but I wouldn't have done what the OP did.
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Hate to hear it, coaches.
Incontrol - Don't give up on that coaching vision. Clearly it's something people want, and are willing to pay for. It just needs to be done right.
There are several successful business people around TL. I'm sure any one of them would be willing to give you advice, should you ever need it. (I run a residential rental company, and would love to field questions from an aspiring entrepreneur)
Starting a business is hard, but if you put in the time, and the sweat, and the tears (and there will be lots of those) you'll find it to be the most rewarding thing you've ever done.
Best of luck to you guys in the future.
edit: And for what its worth, businesses can't be run on good intentions. You (and everyone involved) have to realize that running a company, regardless of scope, is a full time job. If its not treated as such, it can never succeed.
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On September 01 2010 12:16 cowman wrote:Show nested quote +On September 01 2010 12:10 lac29 wrote: Yeah, even though there was a lot of rage by the OP, this thread was needed.
I always thought if ppl want to coach SC2, they should just do it individually instead of have this collective website thing. Just don't make the mistake of overbooking. Each coach fends for himself, schedules for himself, advertises for himself, etc. I think it's fine for several coaches to represent a website. As long as the coaches themselves are contacting the student, there shouldn't be any issues with conflicting schedules, time zones, etc. Best of luck with the new website, iNcontroL.
You know what I think (again this is my speculation) ... that most ppl who signed up for gosucoaching probably wanted to be taught by 1 or 2 specific coaches out of the whole pool. And there are probably a bunch of gosucoaching coaches who won't be able to get that much business now that they have to fend for themselves. It's pretty obvious Incontrol was the most popular coach.
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iNcontroL
USA29055 Posts
I truly do appreciate the words of support. I also fully understand the words of condemnation and frustration.
I am working towards a better future.
This failure hurts the coaches as well as the prospective clients equally. Please know it is in our best interest to rectify this and make all things right.
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While I agree his frustration is understandable, he took it way to far. No need to rage about it on the TL forums. The people there are people that are regulars at this site and the site started out fine with many people liking it. So given its history its really more plausible that it wasn't some scam. Think things through and have a little more faith in people imo.
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To take this to a thread and literally title the thread that gosucoaching is a scam website/fraud website is absolutely ridiculous. Running into an issue like this is not a fraud or scam, its just internal troubles. iNcontroL already stated that the problems will be fixed so I don't see why this thread is still titled in such a way, its rather unfortunate as it really puts a bad name on the coahces that don't deserve the bad name.
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imo Incontrol couldn't have given a better response. He addressed the issue in a very good manner, and actually took responsibility even though he's probably not to blame. Best of luck to your future coaching plans incontrol.
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On September 01 2010 13:21 bontez wrote: imo Incontrol couldn't have given a better response. He addressed the issue in a very good manner, and actually took responsibility even though he's probably not to blame. Best of luck to your future coaching plans incontrol.
Which is why he was voted sexiest member of EG! :D
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Incontrol gave a great response. Someone with a level head like yourself will be able to salvage this idea and make it work for sure.
However, hindsight is 20/20...Why the fuck are people still blaming the OP. Making a thread was PERFECTLY FINE after TEN fucking days. It's logical to believe they wouldn't respond to PMs if they didn't respond to emails.
I mean the people who are saying the OP shouldn't have made a thread like this...Does your logic somehow go: Email isn't responding---> OH SHIT ITS AN EMAIL ERROR -----> PMing the should do the trick! ------> Even though they have the ability to get online and check TL PMs they probably said hey fuck it who cares about my business that I have a responsibility for, clearly anyone who has problems will message me through TL PMS!!!!
LOL
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United States24660 Posts
On September 01 2010 13:36 Ack1027 wrote: Incontrol gave a great response. Someone with a level head like yourself will be able to salvage this idea and make it work for sure.
However, hindsight is 20/20...Why the fuck are people still blaming the OP. Making a thread was PERFECTLY FINE after TEN fucking days. It's logical to believe they wouldn't respond to PMs if they didn't respond to emails.
I mean the people who are saying the OP shouldn't have made a thread like this...Does your logic somehow go: Email isn't responding---> OH SHIT ITS AN EMAIL ERROR -----> PMing the should do the trick! ------> Even though they have the ability to get online and check TL PMs they probably said hey fuck it who cares about my business that I have a responsibility for, clearly anyone who has problems will message me through TL PMS!!!!
LOL Some people think in these situations it's incompetency rather than most likely a scam... especially when you consider the reputation these guys had.
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OP's frustration is understandable, i don't get people criticizing him for taking it to the community so that people find out. It's just like in r/l when you get a bad service/product you write on specialized forums/magazines to inform others of it. In this case it was all done well especially concerning iNc's good PR who cleared things up and keeps his image untouched .
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bad customer service /= scam.
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Korea (South)17174 Posts
OP was very tame compared to what he could have been imo
foreigner coaches suck? J/K!
(i mean yeah it's pretty dumb to outright call them scammers blah blah...but what do you expect from someone paying for video game lessons)
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Just stalk the coach on TL, that's what I did.
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Korea (South)1897 Posts
I think Mani did an excellent job moderating this thread, As with anything in which involves people we know, we will automatically be defensive, it is very hard not to just react, I'm as guilty as anyone else, but I know I do, so I try to tone things down,
but I think that Mani was really great for letting this play out, even though it was involving a lot of heated positions that were close to everyone was really good judgement on his part. TL community is very lucky to have Mani as a moderator.
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I'm also really sorry about all this, definitely not what I wanted to see happen. I'm going to echo incontrol's claim that GosuCoaching really became too big too fast. I think we all sort of underestimated the amount of interest it would generate.
It's a really unfortunate situation.
I apologize to everyone who lost out and became frustrated. I hope that I will be able to find another avenue with which to host tournaments for you guys, because I've had a lot of fun with the weekly tournaments and such.
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The people blaming the OP are friend with people from GosuCoaching they said so themselves. Manifesto7 just did the right thing by being unbiased.
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Hey Incontrol.
How about you post as quickly on TL when something goes bad and customers are paying for a nonexisting product or emailing a black hole.
I understand that you wanted to wait for Louder or whatever. I just don't think that it was a good enough reason.
You might be a good coach and a fun person. But your credibility just went down the drain.
Note that the fact that gosucoaching didn't work out is no big deal to me, it happens. But this thread is just sad, both for Gosucoaching and TL for not taking it in a less biased way.
And manifesto, fair enough about the libel. But Micronesia , you need to take a good look at your posts in this thread. It made me a little less proud of teamliquid.
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iNcontroL
USA29055 Posts
I waited 1 day. Louder said he would make a thread and he didn't. At the end of said day I made a post.
Sorry dude. Thought I was doing right by a guy I have worked with for a long time. I came here and took responsibility and said I would do everything I could to make everyone wronged happy. You really want to latch on to the time frame issue and make it what you just said?
Seriously?
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On September 01 2010 18:56 {88}iNcontroL wrote: I waited 1 day. Louder said he would make a thread and he didn't. At the end of said day I made a post.
Sorry dude. Thought I was doing right by a guy I have worked with for a long time. I came here and took responsibility and said I would do everything I could to make everyone wronged happy. You really want to latch on to the time frame issue and make it what you just said?
Seriously?
Alright I got exited, I admit it.
But you are hardly shy about making posts or threads. For how long exactly has it been a bad idea paying or emailing GC?
That is my point.
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iNcontroL
USA29055 Posts
As I have said throughout this thread we have had some issues for awhile. I did not/do not handle the booking so HOW bad it was never reached me. Nevermind I was in Arizona, California, Dubai and North Carolina that month.
As soon as gosucoaching.com went under I was made aware that Louder was going to announce the news publicly as it is his site/project. Because he took longer than he had said to do that I took it upon myself to do it so that those in the dark would know.
I absolutely acted as fast as I could. I have no idea what you are expecting of me. The second I hear someone missed a session I make a public announcement that GC is failing? I was under the impression we were doing fine. That was clearly not the case and the day I became aware of that I made this post.
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I have been running a business with my father in RL for half a decade now and can certainly feel the growing pain GosuCoaching is going through.
This kind of crisis are bound to happen if a business is getting anywhere. If you're growing customers will get restless, if you're shrinking suppliers and employees will become unhappy, and if you're doing okay the administration will come knocking. The issue here is how you approach it. Even if you do your best, some things will still slip through the cracks. It is inevitable and unfortunate side of running your own venture, but do you let it ruin this career path all-together?
It's unforunate that GosuCoaching went down due to this. Hopefully the coaches do benefit from this experience and continue to try to make it in this Industry. If not E-sports just suffered quite a set-back.
Primadog
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I like most of the gosucoaching staff (by their actions, not personally), but if teamliquid's going to allow positive feedback blogs/posts it should also allow negative feedback. Censoring negative feedback of businesses/organizations because they're friends/close to you leads to very bad things.
Essentially, if this had been closed, it would be a Teamliquid mod covering up for their friends in a 3rd party business, even if that wasn't their intention. It's lucky that (some of) Gosucoaching dealt with this responsibly and openly.
And I've seen much more scathing reviews online from many businesses.
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Sounds like Gosucoaching could have used a few more people on the scheduling/email team. I imagine the coaches' only jobs were to coach and to tell Louder (or whoever) their availability. Then, when Louder (or whoever!) couldn't handle the influx of customers growing beyond his control, things started to break down.
Might need to start paying some customer service people- a small team who can both create a schedule and communicate with the coaches to ensure that everyone is 100% on the same page.
Just something to consider for your next project, incontrol, or anyone for that matter. The solution to overwhelming growth in a business is more employees and more product. The product is the coaches, but distributors make sure that product is handled accordingly. You may have had someone fill this role, but it looks like you needed a few more someones.
I'd be willing to help, but I'm sure there's a million other more reputable people here than me that would be willing to jump on board.
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Korea (South)17174 Posts
I don't understand this whole thing anyways. Couldn't Louder have just suspended all new coaching requests/accepts/payments and had his guys finish off the current people owed coaching and then shut the site down for a bit while he got it all together?
Seems kind of foolish to just dump a business like that, especially without informing everyone right away....
Anyways Incontrol this all(coaching) started from you so you may as well make your own site. SC2=$$$$
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On September 01 2010 19:26 {88}iNcontroL wrote: As I have said throughout this thread we have had some issues for awhile. I did not/do not handle the booking so HOW bad it was never reached me. Nevermind I was in Arizona, California, Dubai and North Carolina that month.
As soon as gosucoaching.com went under I was made aware that Louder was going to announce the news publicly as it is his site/project. Because he took longer than he had said to do that I took it upon myself to do it so that those in the dark would know.
I absolutely acted as fast as I could. I have no idea what you are expecting of me. The second I hear someone missed a session I make a public announcement that GC is failing? I was under the impression we were doing fine. That was clearly not the case and the day I became aware of that I made this post.
The bias and attacks directed towards the OP in this thread really did make me think someone was delaying or hiding information on purpose; maybe in a last ditch attempt to save GC or to protect buddies.
But thank you for clearing things up.
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Incontrol delivers again. He's been an excellent coach and overall person in general. I'm sure we can work this out in a much more systematic way.
Micronesia, If you'd pay 100-150 $ and hear from no one for 10 days, wouldn't you be really upset? Especially when you are looking forward to the lessons?
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On September 01 2010 20:27 Rekrul wrote: I don't understand this whole thing anyways. Couldn't Louder have just suspended all new coaching requests/accepts/payments and had his guys finish off the current people owed coaching and then shut the site down for a bit while he got it all together?
Seems kind of foolish to just dump a business like that, especially without informing everyone right away....
Anyways Incontrol this all(coaching) started from you so you may as well make your own site. SC2=$$$$
He's already got the gosuguide, add on live lessons and good to go.
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I think some people need to apologise to the OP tbh. I agree that his post was slightly over the top but if he has paid for something and received no response in ten days. He has every right to come and complain and make it publicly known. So other people don't make the same mistake etc.
Incontrol's response to this was very good however and i hope everyone involved is able to sort this out and move onto something else.
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On September 01 2010 19:26 {88}iNcontroL wrote: As I have said throughout this thread we have had some issues for awhile. I did not/do not handle the booking so HOW bad it was never reached me. Nevermind I was in Arizona, California, Dubai and North Carolina that month.
As soon as gosucoaching.com went under I was made aware that Louder was going to announce the news publicly as it is his site/project. Because he took longer than he had said to do that I took it upon myself to do it so that those in the dark would know.
I absolutely acted as fast as I could. I have no idea what you are expecting of me. The second I hear someone missed a session I make a public announcement that GC is failing? I was under the impression we were doing fine. That was clearly not the case and the day I became aware of that I made this post. Seems plausible that you were scheduled for regular sessions months or weeks in advance and then some whale client tells you he'll pay hundreds or thousands of dollars to fly you out to his place to teach him spur of the moment- take it or leave it. And then there were tournies that may or may not have been expected that further delayed customers.
I mean I don't know anything at all but it sounds like you're spreading the blame around to lessen your blame even though you admitted shit went sour and hope to mend it all up.
also these problems were known previously
http://www.teamliquid.net/blogs/viewblog.php?topic_id=146926
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On September 01 2010 11:30 {88}iNcontroL wrote: I'm going to respond to this:
Gosucoaching has been closed down.
I was respectfully waiting for the owner (Louder) to announce it's closure since this was his decision and his website but he has been slow to respond or make this public so I will take the responsibility upon myself.
The OP mentions an issue that is quite common with the site in it's current build. The site began as a mere coaching website. An extension of what I was already doing in the blog section of TL with my own coaching endeavor. This was intended to be a larger more professional version of what was evidently a lucrative and beneficial endeavor.
However gosucoaching became too overconfident in what it could accomplish and tried to get larger than it should have.
With the new layout and design Louder had wished for the website to grow as follows: He wanted individuals to contact the site, request a coach, pay for said coach, have a secretary of sorts fill in the request via a calendar that was previously "ok'd" by each coach and then the coach checked the calendar and attended the scheduled meet. This however was completely ineffectual as we experienced scheduling conflicts, miscommunication like lack of timezone clarification or server of actual session, coaches weren't showing because nobody has the same schedule of availability day-in-and-day-out, sessions were being scheduled the day of .. etc etc.. it is important to note THESE ARE INTERNAL GOSUCOACHING MISTAKES the burden of responsibility and fault lies solely with US. We all knew what we were getting into and we all felt that it could work. So while I name Louder as the leader (he is) we are all responsible.
This of course lead to tons and tons of no shows so people started saying "what is the deal?" in droves and eventually the system was flooded with emails of people A. asking for lessons B. asking WHY they weren't getting lessons and C. wanting repercussions/refunds etc
As such Louder decided to pack it up and close up shop. This meant that some coaches lost hours and hours of already serviced coaching sessions. This also meant a bunch of angry customers and people who had faith in our service being left with a sour experience. To each and every one of you I am deeply sorry.
Gosucoaching is done and I will no longer participate in anything that has to do with it. 100% of my business as a coach relies on integrity and community respect. I have endangered that by allowing myself to participate in a failed and exploitative version of what I sought out to do: coach people and sustain my professional career while I do that.
Everyone who sent money and did not get coaching will be refunded. Louder has announced that internally and people have asked for that course of action (obviously). They are entitled to that. In addition I want to apologize for the inconvenience and hope that people will not give up on the coaches involved. Inka, Machine, Sheth, Lzgamer, PsyonicReaver, Future and others are fantastic coaches. They are honest, hard working people who want to do exactly what I did: Coach for the game they love, so they can play the game they love on the highest level.
I will be opening a new site. One with a name yet to be determined. It will be the bare bones of what my original plan was: coaching! It will list coaches, have contact info and bios and that's it. Scheduling will be done through the coach directly and any site activity will be merely to advertise show matches, tourneys or free content. Think of it as a organized yellow pages of SC2 coaches. A place you can go to look up someone to help your game without flooding TL, gosugamers or another site with advertisements for coaching.
Please PM me if you have any questions or need help. I do not handle the paypal account for gosucoaching but I can represent another voice if anyone is slow to get their refund.
Again, sorry for the inconvenience. Hopefully the community will forgive those involved and allow us to reorganize and get back to work.
PS: Gosucoaching was never a "scam" site. It merely got too big for it's own good. Scamming was never our intention. We provided a service people paid for and when that relationship fell out of line gosucoaching collapsed. Please don't apply terms that don't match with what we were doing.
This is inaccurate, overwhelmingly so. Gosucoaching is doing damage control due to some problems where scheduling got so behind, we simply had to pull the plug (for now) on individual lessons. We are NOT closing up shop. Period. WE ARE NOT CLOSING UP SHOP. Incontrol has been planning to do something separately for a while and seems over-eager to tell the world the site is closing, but that's drama to be had off the forum 
Please file a dispute with PayPal and we'll get you settled up.
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Also, since this was aired publicly, even though I addressed it in my main post, do not believe that coaches are getting shafted. They are not. There's a narrow window of time for which I can't pay them for lessons, which means a couple of them will lose out on a little money, but it can't be helped - and this whole thing will end up personally costing me hundreds, which I can certainly live with
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Korea (South)1897 Posts
This has certainly taken 'some' turn of events.
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What a twist! I'm still confused about who's lying and who's not.
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Kinda hard to believe that Inc of all people would just come here and make a huge post lying about all this, and totally not expecting Louder to read it. Gonna need some more information on the matter. Either way, coaching players was always a great idea, and before I decided to stop SC2 I was actually thinking of trying it out. So I hope everything turns out well, be it gosucoaching continuing on or Inc's new project kicking in.
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I made a pretty detailed explanatory post in the general forum (which I had planned to do this morning anyway).
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On September 02 2010 00:47 Fumi wrote: Kinda hard to believe that Inc of all people would just come here and make a huge post lying about all this, and totally not expecting Louder to read it. Gonna need some more information on the matter. Either way, coaching players was always a great idea, and before I decided to stop SC2 I was actually thinking of trying it out. So I hope everything turns out well, be it gosucoaching continuing on or Inc's new project kicking in.
I doubt Inc was lying. These aren't randoms, these are well respected members of the community. Inc is a mod of this site. As Louder said in one of his posts, him and Inc haven't been seeing eye to eye lately. I'm thinking it is more of a miscommunication if anything. They just got in over their heads. Frustrated coaches, frustrated administrators and frustrated clients. Not a good combination for people to deal with, give them some slack folks.
Good luck both of you in getting your businesses up (or back up) and running.
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Just read the post on general forums. Yeah, it is pretty hard to run a business like that, but anyway. I hope it works out for both of you, and I'm still interested in the services in case I ever end up playing the game again.
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they still owe me 6 hours from winning dark horse tourney from bw...
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I kind of understand the motivation behind centralizing everything, but at the same time in doing so you're going to have to either a) realize that it's a full time job, or b) build an infrastructure behind the website so that it's completely automated.
You have to eliminate the scheduling coordination between the leader and the coaches. Either have coaches enter their availability into an online calendar and then students can just directly sign up for available timeslots. The website has to be responsible for the scheduling.
Alternatively, just have the student sign up and use an online calendar to select his available times for the next 2 weeks, and select a race and/or coach. This would email all coaches of the appropriate race, and a coach could "claim" it.
Under both of these scenarios, Louder doesn't have to be involved at all. it involves some more website work though.
That being said, I think I got lucky because in the past week I paid for some time with Psyonic and it was totally delivered as promised. I guess I got lucky with the scheduling and mine went through, but I had a good experience and would use again if it were brought back.
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On September 01 2010 11:01 xyos wrote: Hey,
I just wanted to let the community know that GosuCoaching.com is a big scam site, my friend bought a lessons from them, they requested payment right away, than said it would be months before the lessons, and now are completely ignoring his emails. He's had to open a paypal dispute to attempt to get his money back, I would avoid using this site at all costs
here is my email convo -http://yfrog.com/g0gosuscamj
10 days no respnose, AFTER they won't respond for 5 days after first payment, they set dates, than didin't respond again, and won't respond to emails.
You obviously have no reason usually to not like scam sites, judging by the WoW account selling sites in your bookmarks.
Also just for the record, try having some courtesy and blocking your friends names in the SS as well as your own.
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This whole centralizing thing doesn't make that much sense to me. Each coach knows his schedule best and knows how much he wants to charge. There really is no need for any type of conglomerate of coaches with a centralized scheduling system etc. Let each coach advertise for himself, schedule for himself, and tutor for himself. To me, the whole centralizing thing is more of a way to get money to do something that doesn't really benefit the individual coaches that much. Sure, by centralizing everything, coaches don't have to worry as much about scheduling or payment ... but from the looks of it ... the system designed and the centralizing services were not implemented particularly well at all. And charging the coaches 15% for services that the coaches themselves could do *better* seems a bit silly.
If you (the coach) have too much demand and not enough time to teach ... either refer the customer to one of your other coaching friends or raise the tutoring price.
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United States24660 Posts
On September 01 2010 21:24 Kage wrote: Incontrol delivers again. He's been an excellent coach and overall person in general. I'm sure we can work this out in a much more systematic way.
Micronesia, If you'd pay 100-150 $ and hear from no one for 10 days, wouldn't you be really upset? Especially when you are looking forward to the lessons?
Yes, I would be upset. I've been put through several things much worse than that recently. In no case did I respond differently than how I've said in this thread I would respond. I tend to be calm and level-headed about this sort of crap while getting it sorted out due to having an unfortunate amount of experience with it. Most people get heated and do things like make/support inflammatory threads accusing others of heinous crimes without putting any personal effort into attempting to find out what the heck is happening (you'll find this is my general attitude in threads all across teamliquid in every forum, and I constantly take flak for this). What Gosucoaching did is obviously wrong and I'm sure they will admit it, but I'm also sure they will rectify this as they are all good guys who really are trying to do the right thing.
I say this not as a personal friend of them but as someone who has observed their 'business' carefully.
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JIJIyO
Canada1957 Posts
I don't want to cause any tension among EG, but I wanted to ask what you meant by "exploitative version" of what you wanted to do, Inc. If you don't choose to answer, that's understandable.
I personally wouldn't pay money to get coached in Starcraft, but whatever makes you money and is legal is all good to me. Everyone needs money, so why not do it by doing something you love.
Good luck in future endeavours EG and Gosucoaching.
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oh wow. was i glad i read this thread ! (: so much drama hehe
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Few things
* I though the lesson idea was a good idea, not something i would use but i was new to stracraft and i can totally see the value in learning how it works before stepping online, theres just so much you wont know early on. I cant vouch for plat to diamond coaching but for new people i think this is good.
* It seems you guys had 0 business acumen and naivety when you are handling other peoples money and expectations is no excuse for shafting them, these people have equitable and legal interests in this service and some have some very serious complaints.
* It seems to me completely beyond belief you would take the money before a lesson is planned and scheduled, it seems like you were opening yourself up to huge complications, it baffles the mind why you guys didnt organise a time, a coach and then when both met for the lesson THEN payment was confirmed and processed, that way both can be assured the lesson is taking place.
* You cannot blame the huge take off for the failure because it was not, you decided how much business you wanted to take on and you took on too much and again you cannot blame naivety, there is a standard expected when peoples money is on the line no matter how small.
* Incontrol i think your awesome but it was such a poor move in the wake of knowing this was going to come out in announcing a new site and product because regardless of your individual invovelment in this, which is cloudy to me given Louders responses, you are now a poster boy with Louder, simply because you responded. Im glad you did, but thats the way it is.
If lessons are learned and everyone hurt is paid back im sure we can all call this a day and chalk everything down to naivety, if anything good is to come out of it then it is in future you will all take a vested interest in businesses you are associated in, especially when they are being run by people clearly unprepared for success.
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Kinda hard to believe that they are all scammers =/
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thedeadhaji
39489 Posts
well this is interesting...
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Holy... after reading this I feel bad for Incontrol and wonder what Louder was thinking. Throwing away a gold mine because it's 'too hard'.
I mean most businesses don't look at 'too many clients' as a bad thing, close up shop, and run for the hills! LOL obv. Louder is not a business major. I mean he could have just expanded the enterprise or he could have even raised the fee! Supply and demand? Hell he could have said that due to the extraordinary number of requests and demand costs are going up to several hundred dollars an hour until a larger infrastructure is in place!
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+ Show Spoiler +On September 02 2010 00:05 Louder wrote:Show nested quote +On September 01 2010 11:30 {88}iNcontroL wrote: I'm going to respond to this:
Gosucoaching has been closed down.
I was respectfully waiting for the owner (Louder) to announce it's closure since this was his decision and his website but he has been slow to respond or make this public so I will take the responsibility upon myself.
The OP mentions an issue that is quite common with the site in it's current build. The site began as a mere coaching website. An extension of what I was already doing in the blog section of TL with my own coaching endeavor. This was intended to be a larger more professional version of what was evidently a lucrative and beneficial endeavor.
However gosucoaching became too overconfident in what it could accomplish and tried to get larger than it should have.
With the new layout and design Louder had wished for the website to grow as follows: He wanted individuals to contact the site, request a coach, pay for said coach, have a secretary of sorts fill in the request via a calendar that was previously "ok'd" by each coach and then the coach checked the calendar and attended the scheduled meet. This however was completely ineffectual as we experienced scheduling conflicts, miscommunication like lack of timezone clarification or server of actual session, coaches weren't showing because nobody has the same schedule of availability day-in-and-day-out, sessions were being scheduled the day of .. etc etc.. it is important to note THESE ARE INTERNAL GOSUCOACHING MISTAKES the burden of responsibility and fault lies solely with US. We all knew what we were getting into and we all felt that it could work. So while I name Louder as the leader (he is) we are all responsible.
This of course lead to tons and tons of no shows so people started saying "what is the deal?" in droves and eventually the system was flooded with emails of people A. asking for lessons B. asking WHY they weren't getting lessons and C. wanting repercussions/refunds etc
As such Louder decided to pack it up and close up shop. This meant that some coaches lost hours and hours of already serviced coaching sessions. This also meant a bunch of angry customers and people who had faith in our service being left with a sour experience. To each and every one of you I am deeply sorry.
Gosucoaching is done and I will no longer participate in anything that has to do with it. 100% of my business as a coach relies on integrity and community respect. I have endangered that by allowing myself to participate in a failed and exploitative version of what I sought out to do: coach people and sustain my professional career while I do that.
Everyone who sent money and did not get coaching will be refunded. Louder has announced that internally and people have asked for that course of action (obviously). They are entitled to that. In addition I want to apologize for the inconvenience and hope that people will not give up on the coaches involved. Inka, Machine, Sheth, Lzgamer, PsyonicReaver, Future and others are fantastic coaches. They are honest, hard working people who want to do exactly what I did: Coach for the game they love, so they can play the game they love on the highest level.
I will be opening a new site. One with a name yet to be determined. It will be the bare bones of what my original plan was: coaching! It will list coaches, have contact info and bios and that's it. Scheduling will be done through the coach directly and any site activity will be merely to advertise show matches, tourneys or free content. Think of it as a organized yellow pages of SC2 coaches. A place you can go to look up someone to help your game without flooding TL, gosugamers or another site with advertisements for coaching.
Please PM me if you have any questions or need help. I do not handle the paypal account for gosucoaching but I can represent another voice if anyone is slow to get their refund.
Again, sorry for the inconvenience. Hopefully the community will forgive those involved and allow us to reorganize and get back to work.
PS: Gosucoaching was never a "scam" site. It merely got too big for it's own good. Scamming was never our intention. We provided a service people paid for and when that relationship fell out of line gosucoaching collapsed. Please don't apply terms that don't match with what we were doing. This is inaccurate, overwhelmingly so. Gosucoaching is doing damage control due to some problems where scheduling got so behind, we simply had to pull the plug (for now) on individual lessons. We are NOT closing up shop. Period. WE ARE NOT CLOSING UP SHOP. Incontrol has been planning to do something separately for a while and seems over-eager to tell the world the site is closing, but that's drama to be had off the forum  Please file a dispute with PayPal and we'll get you settled up.
(Attempted) damage control at it's finest...
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iNcontroL
USA29055 Posts
On September 02 2010 00:06 Louder wrote:Also, since this was aired publicly, even though I addressed it in my main post, do not believe that coaches are getting shafted. They are not. There's a narrow window of time for which I can't pay them for lessons, which means a couple of them will lose out on a little money, but it can't be helped - and this whole thing will end up personally costing me hundreds, which I can certainly live with 
What do you call it when a coach does coaching, (Machine did 700+ $ worth) and doesn't get paid? I understand you told him he may get some of that back. That is the definition of being "shafted."
Also that unpaid time wasn't a small window.. it was 3 weeks.
Additionally, all this stuff with the site was never discussed with me, your supposed #2. The email, never got to me, I called/texted you NOTHING. So don't start with a conspiracy theory that I had this planned or something. I am a professional coach and I am looking at the head of the website issuing a giant blanket refund to the would be students and then announcing that individual coaching is canceled on a website FOR INDIVIDUAL COACHING. You tell me what I was supposed to believe?
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WOW so far what has been said has led me to believe that Louder is indeed scamming not only the clients, but the coaches. From what I know about iNcontroL, he's no liar and I stand by him. All evidence point to Louder as shady IMO.
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iNcontroL
USA29055 Posts
On September 02 2010 03:30 JIJIyO wrote: I don't want to cause any tension among EG, but I wanted to ask what you meant by "exploitative version" of what you wanted to do, Inc. If you don't choose to answer, that's understandable.
I personally wouldn't pay money to get coached in Starcraft, but whatever makes you money and is legal is all good to me. Everyone needs money, so why not do it by doing something you love.
Good luck in future endeavours EG and Gosucoaching.
Future/Psyonic got 18$ from each 30$ an hour lessont hey gave. Louder took nearly half. He didn't tell anyone, even those two guys that they were still 30$ an hour coaches and that the site was taking THAT much.
There is more but I won't air it out publicly as I don't need to. Louder has flat out said I am wrong so I'd love it if he tempted me to talk more about it.
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Thanks for your multiple posts iNcontroL. I'm a SC freak and was considering lessons to improve my play (on top of watching Day9 religiously). I think you were spot on in your thinking. If you have a plane stalling out, engines failing, pilot reaching for the ejection handle you don't think "Oh, he might be trying to bring it in to land." Good job punching out now before your fate was sealed.
I would happily pay for lessons or whatever your new project may be.
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Yeah best to just stay quiet and just do your own thing Inc (this goes out to the other coaches as well ... do your own thing ... you'll pocket more money and are a lot more flexible with your own scheduling and your own payments). This 15% fee for scheduling/handling payments is just wasteful overhead and less money going to the coaches themselves. And that also causes customers to have to foot a larger bill.
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On September 02 2010 07:01 lac29 wrote: Yeah best to just stay quiet and just do your own thing Inc (this goes out to the other coaches as well ... do your own thing ... you'll pocket more money and are a lot more flexible with your own scheduling and your own payments). This 15% fee for scheduling/handling payments is just wasteful overhead and less money going to the coaches themselves. And that also causes customers to have to foot a larger bill.
15%, closer to 45%!
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Yeah, I forgot who ... but someone put out the 15% (I think Louder said it but don't quote me).
And while we are talking about reasonable rates ... I think $20-50 per hour depending on your qualifications seems reasonable imo. There is little to no preparation needed to teach SC2 lessons so that's why I don't think it's cool to be charging more than $50 per hour unless you really are internationally known and have achievements to back you up ... or if you're doing extra preparations for the customer (like writing up a training schedule and watching a customers' replays in your off-time).
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On September 02 2010 06:49 {88}iNcontroL wrote:Show nested quote +On September 02 2010 00:06 Louder wrote:Also, since this was aired publicly, even though I addressed it in my main post, do not believe that coaches are getting shafted. They are not. There's a narrow window of time for which I can't pay them for lessons, which means a couple of them will lose out on a little money, but it can't be helped - and this whole thing will end up personally costing me hundreds, which I can certainly live with  What do you call it when a coach does coaching, (Machine did 700+ $ worth) and doesn't get paid? I understand you told him he may get some of that back. That is the definition of being "shafted." Also that unpaid time wasn't a small window.. it was 3 weeks. Additionally, all this stuff with the site was never discussed with me, your supposed #2. The email, never got to me, I called/texted you NOTHING. So don't start with a conspiracy theory that I had this planned or something. I am a professional coach and I am looking at the head of the website issuing a giant blanket refund to the would be students and then announcing that individual coaching is canceled on a website FOR INDIVIDUAL COACHING. You tell me what I was supposed to believe?
Not that I'm trying to add fuel to the fire, but legitimate question here - Louder says that he lost lots of money on this as well, and that during a "small window of time" some of the coaches wouldn't be paid. What happened to this money? Where did the money go? If all money was collected before the lessons took place, then what possibly could have happened to the money that would make not paying the coaches legitimate?
I just don't see how any money could have been "lost". Funds paid for which lessons have not yet happened, fine. i get it, issue a refund, everyone's happy. But where did the money go for the lessons that HAVE happened that would a) prevent coaches from getting paid, and b) mean that Louder also lost money? Money doesn't just disappear. It ended up in Louder's paypal, and it's not being transferred to coaches. Something doesn't seem right, unless I'm missing some kind of financial liability / overhead.
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I think the lost money is probably more of lost potential money from customers who wanted lessons but were not given them.
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On September 02 2010 07:11 lac29 wrote: I think the lost money is probably more of lost potential money from customers who wanted lessons but were not given them.
But he specifically said that during a small window, some of the coaches did not get paid for lessons they conducted. Incontrol also said Machine lost out on like $700 worth of lessons.
What do you call it when a coach does coaching, (Machine did 700+ $ worth) and doesn't get paid? I understand you told him he may get some of that back. That is the definition of being "shafted."
If he meant that because of the $18 / $12 split, machine lost $12 / lesson for approximately 58 lessons (totalling $700 in potential income that went to the house) then that's a different story, but it almost sounds to me like machine got paid nothing for some lessons. Which doesn't make sense.
Maybe I just misunderstood and it's like you said - namely that everyone got paid for lessons they already gave, but they lost potential money from students who had already paid, not yet received their lessons, and are now getting a refund. But that wouldnt' be a huge deal, the coaches can always contact those students directly now and regain the lost potential earnings.
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On September 02 2010 07:14 monad wrote:Show nested quote +On September 02 2010 07:11 lac29 wrote: I think the lost money is probably more of lost potential money from customers who wanted lessons but were not given them. But he specifically said that during a small window, some of the coaches did not get paid for lessons they conducted. Incontrol also said Machine lost out on like $700 worth of lessons. Show nested quote + What do you call it when a coach does coaching, (Machine did 700+ $ worth) and doesn't get paid? I understand you told him he may get some of that back. That is the definition of being "shafted."
If he meant that because of the $18 / $12 split, machine lost $12 / lesson for approximately 58 lessons (totalling $700 in potential income that went to the house) then that's a different story, but it almost sounds to me like machine got paid nothing for some lessons. Which doesn't make sense.
Could very well have been the result of poor bookkeeping. A few bucks here, another few there. It adds up. I'm not going to say Louder is the SC2 equivalent of Madoff, but either someone seriously screwed the pooch here or certain individuals were siphoning funds. Then again this is all speculation, and unless someone sues I don't expect we'll ever know the full story.
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On September 02 2010 07:18 AgentMulder wrote:Show nested quote +On September 02 2010 07:14 monad wrote:On September 02 2010 07:11 lac29 wrote: I think the lost money is probably more of lost potential money from customers who wanted lessons but were not given them. But he specifically said that during a small window, some of the coaches did not get paid for lessons they conducted. Incontrol also said Machine lost out on like $700 worth of lessons. What do you call it when a coach does coaching, (Machine did 700+ $ worth) and doesn't get paid? I understand you told him he may get some of that back. That is the definition of being "shafted."
If he meant that because of the $18 / $12 split, machine lost $12 / lesson for approximately 58 lessons (totalling $700 in potential income that went to the house) then that's a different story, but it almost sounds to me like machine got paid nothing for some lessons. Which doesn't make sense. Could very well have been the result of poor bookkeeping. A few bucks here, another few there. It adds up. I'm not going to say Louder is the SC2 equivalent of Madoff, but either someone seriously screwed the pooch here or certain individuals were siphoning funds
Well I'm not trying to make accusations, I'm just posing the question. Probably because I actually paid for some lessons, and although I got them and they surpassed my expectations (I guess I was one of the lucky ones), I'm now wondering if the coach who spent his time with me actually got paid.
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I think a company gets dinged a fair amount whenever a paypal transaction has a chargeback on it... Louder said to make a claim on Paypal for refunds, so I'm guessing that a fair amount of money "vanishes" because of this.
Then again, that's just my uninformed perspective on the situation.
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On September 02 2010 07:21 psychopat wrote: I think a company gets dinged a fair amount whenever a paypal transaction has a chargeback on it... Louder said to make a claim on Paypal for refunds, so I'm guessing that a fair amount of money "vanishes" because of this.
Then again, that's just my uninformed perspective on the situation.
well I dunno how it is for companies but if you're simply issuing a refund for personal payments or say an ebay transaction, the fee associated with the payment is refunded to the seller as well
could be different when a chargeback is placed, i'm not sure
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There are paid starcraft tutoring sites?..
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That's an interesting theory, but Louder specifically said that he "doesn't have the time" to manually issue refunds, but that he could in theory do that. That's fine to determine that YOUR time is worth a certain amount and take a personal financial hit because of that, but it's not fine to determine that for other people.
i.e. assuming that is the reason, then he has the obligation to pay all coaches in full for services rendered, and he can take full loss on the chargebacks from Paypal. Nobody else did anything wrong, and they should be paid in full. if it's just a few dollars maybe the coaches don't care enough to press it. But $700 is quite a chunk of change, and could stand up in small claims court.
Of course we're still speculating on why there's "lost money" (if there is at all).
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On September 02 2010 07:28 dani_caliKorea wrote:
There are paid starcraft tutoring sites?..
Dude, GTFO. Welcome to civilization. Are you now going to say "I don't understand why anyone would pay to get better at a video game"?
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On September 02 2010 07:28 monad wrote: That's an interesting theory, but Louder specifically said that he "doesn't have the time" to manually issue refunds, but that he could in theory do that. That's fine to determine that YOUR time is worth a certain amount and take a personal financial hit because of that, but it's not fine to determine that for other people.
i.e. assuming that is the reason, then he has the obligation to pay all coaches in full for services rendered, and he can take full loss on the chargebacks from Paypal. Nobody else did anything wrong, and they should be paid in full. if it's just a few dollars maybe the coaches don't care enough to press it. But $700 is quite a chunk of change, and could stand up in small claims court.
Of course we're still speculating on why there's "lost money" (if there is at all).
Yeah, that one line about not having the time basically killed any faith I had in Louder. It shows a lack of commitment to the consumer and those who worked to coach the players. I want to revise what I said earlier. He is slowly turning into the Tony Hayward of SC2.
But again I do not know the whole story, nobody does. For all I know that comment has a deeper context. But from here it looks like someone got in over their head, pushed away their #2 man, and is now trying to distance himself from the project as quickly as possible.
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On September 02 2010 07:28 monad wrote: That's an interesting theory, but Louder specifically said that he "doesn't have the time" to manually issue refunds, but that he could in theory do that. That's fine to determine that YOUR time is worth a certain amount and take a personal financial hit because of that, but it's not fine to determine that for other people.
i.e. assuming that is the reason, then he has the obligation to pay all coaches in full for services rendered, and he can take full loss on the chargebacks from Paypal. Nobody else did anything wrong, and they should be paid in full. if it's just a few dollars maybe the coaches don't care enough to press it. But $700 is quite a chunk of change, and could stand up in small claims court.
Of course we're still speculating on why there's "lost money" (if there is at all).
Ya, seriously... Louder is fine with people filing for returns with PayPal because he doesn't have 'the time'; however, he hasn't paid his coaches in full? How about you find the time to give the proper refunds to people yourself, Louder, then use the money you saved to pay your coaches? Or you could save it up and get yourself a damn good P.R. person because you will likely need it after this debacle!
edit: couple more things. I don't think anyone would have given Louder a tough time if he said he had a death in the family, so if people want their money back immediately, file with PayPal otherwise wait. He neglected to say this and that is pretty dumb IMO ppl aren't mind readers and if they don't understand your circumstances you come off as a total douche. Additionally, I think it's wrong how Louder got on this blog and all but called Incontrol out as basically a sabateur and liar. Real class act Louder.
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Again I'm not trying to make accusations, just posing the questions. Maybe nobody owes us any answers anyway, but in fairness to the coaches, someone should be asking these questions. I really don't want to feel like the money I paid went to some sort of paypal chargeback ass-covering fund instead of the coach.
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On September 02 2010 07:40 monad wrote: Again I'm not trying to make accusations, just posing the questions. Maybe nobody owes us any answers anyway, but in fairness to the coaches, someone should be asking these questions. I really don't want to feel like the money I paid went to some sort of paypal chargeback ass-covering fund instead of the coach.
At this point I don't think making accusations is necessarily a bad thing, and you have every right to question. No matter what any of us think or say, it's beyond our control. Things would have been peachy if Louder had came out and post when he said he would. Instead we had to hear it from another party. I'm willing to bet if inc hadn't come forward people would be none the wiser about Gosu's troubles. And then when he does post it's sort of self-richous and like "we aren't all to blame inc hates me so qq fuck you."
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LOL. What a mess. Didn't expect anything other than that though.
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Korea (South)17174 Posts
so it was scamming after all??? except towards employees not clients?
so i guess this means louder is off team eg?
i'm so confused
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On September 02 2010 08:21 Rekrul wrote: so it was scamming after all??? except towards employees not clients?
so i guess this means louder is off team eg?
i'm so confused
Until Louder or iNcontroL says why coaches didn't get paid, I don't think it's safe to make any assumptions.
Even if some of the speculation flying around in this thread is true, "scamming" is a bit harsh of a word. I think it implies a certain level of intent, which I've seen no indication of any intent from the beginning. Just bad business decisions, and worse damage control.
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dear lord! I went away casue I saw a moderator lock this last night, and figured it was done and over with! jeebes! I was really excited for my lessons, but I give them credit, the immediately refunded my money once I openen the paypal dispute
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"Don't have time to figure out refunds" sounds like a BS excuse to me -- I know if I'd screwed up and cost customers or coaches money, I'd stay awake all night and call off sick from work while I sat and figured it all out, no matter what. Even if it takes pencil and a stack of index cards and a paper ledger. The program is shut down, it's not like you're juggling new incoming business, like a buried business might be, while trying to sort out an accounting mess.
Make it right.
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holy god read some of the early responses to this thread they really tore the OP to shreds LOL and he turns out to be a not so rare case note to self - never ever ever start a feud with well established TL members, no matter how right I feel I am
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Korea (South)17174 Posts
On September 02 2010 08:45 jester121 wrote: "Don't have time to figure out refunds" sounds like a BS excuse to me -- I know if I'd screwed up and cost customers or coaches money, I'd stay awake all night and call off sick from work while I sat and figured it all out, no matter what. Even if it takes pencil and a stack of index cards and a paper ledger. The program is shut down, it's not like you're juggling new incoming business, like a buried business might be, while trying to sort out an accounting mess.
Make it right.
ya and 'file a paypal complaint to get ur $ sorted out' is a big LOOOOOOOOOL
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I am not saying louder is a bad person but he f up big time and will never be reputable ever again
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iNcontroL
USA29055 Posts
look guys,
Louder is not an evil man. He did not try and fuck people over. When I posted saying that some people were getting shafted or "exploited" it was in defense of him saying I essentially made that up. What it really is is Louder made some poor business choices and when shit hit the fan he reacted (imo) poorly. That cost people like Machine, Lzgamer and others money they had already worked for. I do not know his reasoning for saying they could not be paid in a "small window of time" (3 weeks for machine) so he will have to clear that up for himself.
Louder also said I am inaccurate. He is probably 100% correct. I was not told any of the internal issues were happening. I was not made aware that things were anywhere near as bad as they were but to me that only makes it worse. I was supposed to be his #2 and he literally made a dozen decisions without even telling me they were made. This equated to the "hiatus" of the website.
So I guess I can retract: The site isn't closed, it is just "down." That is his call, and I was wrong to say otherwise.
The other things I am inaccurate about I have no idea. I posted in honesty from my perspective and from what I KNOW having spent the last month with machine, lz, future, psyonic etc in person doing the camp and tourneys. I have nothing to gain, I didn't plan some split to go out on my own.. I was VERY happy with gosucoaching. All this "drama" now seems to be in part because Louder is dealing with some extreme family pressure AND a business outgrowing it's management. I hold no personal grudge with Louder. That does not however change the fact that people were screwed and it was handled poorly. I believe in accountability amongst friends as well as business associates. Me asking for that does not make me an enemy in my mind.
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Honestly, Incontrol coming in here is the only information people get on what's "happening". I put happening in quotes because what inc says may or may not be the truth. Not trying to doubt inc, but according to louder, he was very wrong in his previous posts. Imo, louder has lost all his credibility, he's done. If he was having issues, he could have announced them, told them to inc (who could have helped him with management - i'm quite sure that inc would have definitely helped); however, louder chose to leave everyone in the dark. Sorry louder, you're done.
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Calgary25979 Posts
This thread reaffirms I should always trust my instincts.
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sigh... TL, dear TL. what happened to you?
but wait a minute, this isnt even a blog? first micro makes a fool out of the OP. then kwark states he will close the thread. finally manifesto moves it to blogs?
TL you used to stand so tall
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the way TL members tore a new hole into the OP about his claims (despite him giving proof a few posts after his OP) and then the drama with Gosucoaching from incontrol and louder made me loose faith in this site.
tbh after all this mess i wont do any kind of money dealings from members of TL no matter how reputable they are. it seems these ppl just dont know how to run a business. and im definitely not going to deal with gosu coaching and idk why anyone would after this mess. i was planning on scheduling a lesson sometime in the future with one of the coaches just to try it out and was already skeptical about doing it, but this post and louders post put the nail in the coffin.
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On September 02 2010 10:34 Ballistixz wrote: the way TL members tore a new hole into the OP about his claims (despite him giving proof a few posts after his OP) and then the drama with Gosucoaching from incontrol and louder made me loose faith in this site.
tbh after all this mess i wont do any kind of money dealings from members of TL no matter how reputable they are. it seems these ppl just dont know how to run a business. and im definitely not going to deal with gosu coaching and idk why anyone would after this mess. i was planning on scheduling a lesson sometime in the future with one of the coaches just to try it out and was already skeptical about doing it, but this post and louders post put the nail in the coffin.
What the hell does this have to do with other members of TL, louder has never been a big presence here. This whole thing reflects badly on him, not us. I can't believe you would condemn a site so quickly over 1 unrelated business while most members here have done so much for the community.
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It seemed fishy that after the game launched the prices were hiked up and you could no longer contact the coaches directly. The way it worked during beta was much better. A hub for potential coaches that you can contact directly, like incontrol mentioned earlier, makes much more sense than this weird setup with a middle man and no direct contact with the actual coaches.
I hope you get your idea of that coaching hub off the ground incontrol. I know I would certainly use that site, and I'm sure plenty of others would as well.
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![[image loading]](http://i39.tinypic.com/23m7tjd.jpg)
Since when is it too much to ask for prospective clients to just contact the Star2 coaches directly and set something up.
Good luck to all those involved though.
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iNcontroL
USA29055 Posts
new site will be launched in a matter of days.. if not tomorrow.
The site will literally just be a template of contact info for various coaches and the main page will just be used to announce/advertise tourneys, showmatches, events, the gosuguide etc..
We are also planning our next camp which will obviously have to be renamed That said everything will continue as was just simpler.
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Can the new camp be in Or around San Francisco?
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iNcontroL
USA29055 Posts
we are planning on doing camps in different parts of the country in the future. Certainly california is a spot we are looking at.. as well as the east coast.
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East... coast!!! Yippee! I won't have to catch a flight or anything. If only you would host it at Virginia Tech... I know some huge Starcraft fans here. A guy can dream...
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louder isn't like some a teenage gamer who started a business hes all grown up and shit man...how could you fuck up that badly
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Osaka27140 Posts
On September 02 2010 09:33 diggurd wrote: sigh... TL, dear TL. what happened to you?
but wait a minute, this isnt even a blog? first micro makes a fool out of the OP. then kwark states he will close the thread. finally manifesto moves it to blogs?
TL you used to stand so tall
what does TL have to do with this? GosuCoaching has nothing to do with TL.
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Osaka27140 Posts
On September 02 2010 10:34 Ballistixz wrote: the way TL members tore a new hole into the OP about his claims (despite him giving proof a few posts after his OP) and then the drama with Gosucoaching from incontrol and louder made me loose faith in this site.
tbh after all this mess i wont do any kind of money dealings from members of TL no matter how reputable they are. it seems these ppl just dont know how to run a business. and im definitely not going to deal with gosu coaching and idk why anyone would after this mess. i was planning on scheduling a lesson sometime in the future with one of the coaches just to try it out and was already skeptical about doing it, but this post and louders post put the nail in the coffin.
GosuCoaching has nothing to do with TL. Get your facts straight please.
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On September 02 2010 08:58 Rekrul wrote:Show nested quote +On September 02 2010 08:45 jester121 wrote: "Don't have time to figure out refunds" sounds like a BS excuse to me -- I know if I'd screwed up and cost customers or coaches money, I'd stay awake all night and call off sick from work while I sat and figured it all out, no matter what. Even if it takes pencil and a stack of index cards and a paper ledger. The program is shut down, it's not like you're juggling new incoming business, like a buried business might be, while trying to sort out an accounting mess.
Make it right.
ya and 'file a paypal complaint to get ur $ sorted out' is a big LOOOOOOOOOL
forcing people to file a paypal complaints to get their money back is worse thing you can do to your customer. read : http://paypalcomplaints.org/ i hope GosuCoaching man up and personally refund everyone money back.
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Seems to me like Louder and the rest of the guys just jumped into something without having any experience or clue what they were doing. If you are going to run a business like that you need reliable customer support, contact information, comprehensive rates, safe payment methods, and at the very least a very basic understanding of accounting.
Honestly, to put it in technical terms you basically just irresponsibly inflated your unearned revenues account without any regard for your clients or employees. You should have had a system in place to prevents double-booking and time-zone conflicts, not to mention a way to actually ensure the money was being rightfully transferred from the customers to the coaches.
I do appreciate your passion for the game and your vision to create this website where coaching from top players is readily available to anyone. but again, as soon as money gets thrown in the picture this turns into a business just like any other small business in America. Sorry to bring it to you but chances are you guys won't recover from this breakdown. Your brand name is pretty much tarnished. Advice? Hire someone that knows how a handle a business when you re-open.
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On September 02 2010 12:12 epik640x wrote:![[image loading]](http://i39.tinypic.com/23m7tjd.jpg)
This was exactly how I felt reading the two threads. Even though it's completely asinine of me. Even though Louder made a HUGE mistake I hope that everyone can get refunded and that everyone learns from this situation. GL HF GG
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On September 02 2010 13:20 jaw wrote:Show nested quote +On September 02 2010 08:58 Rekrul wrote:On September 02 2010 08:45 jester121 wrote: "Don't have time to figure out refunds" sounds like a BS excuse to me -- I know if I'd screwed up and cost customers or coaches money, I'd stay awake all night and call off sick from work while I sat and figured it all out, no matter what. Even if it takes pencil and a stack of index cards and a paper ledger. The program is shut down, it's not like you're juggling new incoming business, like a buried business might be, while trying to sort out an accounting mess.
Make it right.
ya and 'file a paypal complaint to get ur $ sorted out' is a big LOOOOOOOOOL forcing people to file a paypal complaints to get their money back is worse thing you can do to your customer. read : http://paypalcomplaints.org/i hope GosuCoaching man up and personally refund everyone money back.
According to Louder he doesn't have the time with his job and traveling due to a death in the family. Maybe you think he's being insincere and has more time on his hands then he says but he feels that this is the fastest way to get people their money back. I'm not sure either way but ya....
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On September 02 2010 19:12 ci_esteban wrote:Show nested quote +On September 02 2010 13:20 jaw wrote:On September 02 2010 08:58 Rekrul wrote:On September 02 2010 08:45 jester121 wrote: "Don't have time to figure out refunds" sounds like a BS excuse to me -- I know if I'd screwed up and cost customers or coaches money, I'd stay awake all night and call off sick from work while I sat and figured it all out, no matter what. Even if it takes pencil and a stack of index cards and a paper ledger. The program is shut down, it's not like you're juggling new incoming business, like a buried business might be, while trying to sort out an accounting mess.
Make it right.
ya and 'file a paypal complaint to get ur $ sorted out' is a big LOOOOOOOOOL forcing people to file a paypal complaints to get their money back is worse thing you can do to your customer. read : http://paypalcomplaints.org/i hope GosuCoaching man up and personally refund everyone money back. According to Louder he doesn't have the time with his job and traveling due to a death in the family. Maybe you think he's being insincere and has more time on his hands then he says but he feels that this is the fastest way to get people their money back. I'm not sure either way but ya....
If you have the time to take it you should have the time to give it back. If not, that shows you need to do a better bookkeeping job. That, besides his continued posts, is I think Louder's biggest mistake. Unless he is using some of that held over money for "travel expenses."
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ppl pay 30$ per hour for sc2? WOW!
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The website looked suspicious when I first saw it.
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On September 03 2010 03:41 Zombo Joe wrote: The website looked suspicious when I first saw it.
People who don't read the thread are annoying.
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On September 03 2010 03:44 monad wrote:Show nested quote +On September 03 2010 03:41 Zombo Joe wrote: The website looked suspicious when I first saw it.
People who don't read the thread are annoying.
Too true. Their scouting is lacking.
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On September 02 2010 13:12 Manifesto7 wrote:Show nested quote +On September 02 2010 09:33 diggurd wrote: sigh... TL, dear TL. what happened to you?
but wait a minute, this isnt even a blog? first micro makes a fool out of the OP. then kwark states he will close the thread. finally manifesto moves it to blogs?
TL you used to stand so tall what does TL have to do with this? GosuCoaching has nothing to do with TL.
you may think its libel and irrelevant and ignore it, i am no judge. i am just a boy blowing a whistle.
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On September 03 2010 05:47 diggurd wrote:Show nested quote +On September 02 2010 13:12 Manifesto7 wrote:On September 02 2010 09:33 diggurd wrote: sigh... TL, dear TL. what happened to you?
but wait a minute, this isnt even a blog? first micro makes a fool out of the OP. then kwark states he will close the thread. finally manifesto moves it to blogs?
TL you used to stand so tall what does TL have to do with this? GosuCoaching has nothing to do with TL. you may think its libel and irrelevant and ignore it, i am no judge. i am just a boy blowing a whistle. You're wrong.
Gosucoaching has nothing to do with team liquid.
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On September 03 2010 05:49 PanN wrote:Show nested quote +On September 03 2010 05:47 diggurd wrote:On September 02 2010 13:12 Manifesto7 wrote:On September 02 2010 09:33 diggurd wrote: sigh... TL, dear TL. what happened to you?
but wait a minute, this isnt even a blog? first micro makes a fool out of the OP. then kwark states he will close the thread. finally manifesto moves it to blogs?
TL you used to stand so tall what does TL have to do with this? GosuCoaching has nothing to do with TL. you may think its libel and irrelevant and ignore it, i am no judge. i am just a boy blowing a whistle. You're wrong. Gosucoaching has nothing to do with team liquid. I think he means in terms of the mods who criticized the OP and attempted to lock/call him out on not having evidence (even though he provided a SS). I don't believe he's making the misconception of TL = GC
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On September 03 2010 05:49 PanN wrote:Show nested quote +On September 03 2010 05:47 diggurd wrote:On September 02 2010 13:12 Manifesto7 wrote:On September 02 2010 09:33 diggurd wrote: sigh... TL, dear TL. what happened to you?
but wait a minute, this isnt even a blog? first micro makes a fool out of the OP. then kwark states he will close the thread. finally manifesto moves it to blogs?
TL you used to stand so tall what does TL have to do with this? GosuCoaching has nothing to do with TL. you may think its libel and irrelevant and ignore it, i am no judge. i am just a boy blowing a whistle. You're wrong. Gosucoaching has nothing to do with team liquid. yeah I mean if gosucoaching were run by people that weren't TL regulars (Incontrol is a MOD on here), the mods probably wouldn't have been so harsh to the OP. Kwark closed this thread saying it was a "joke." Then Manifesto did probably the most amazing job of forum moderating I've ever seen by reopening this thread.
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On September 02 2010 13:12 Manifesto7 wrote:Show nested quote +On September 02 2010 10:34 Ballistixz wrote: the way TL members tore a new hole into the OP about his claims (despite him giving proof a few posts after his OP) and then the drama with Gosucoaching from incontrol and louder made me loose faith in this site.
tbh after all this mess i wont do any kind of money dealings from members of TL no matter how reputable they are. it seems these ppl just dont know how to run a business. and im definitely not going to deal with gosu coaching and idk why anyone would after this mess. i was planning on scheduling a lesson sometime in the future with one of the coaches just to try it out and was already skeptical about doing it, but this post and louders post put the nail in the coffin. GosuCoaching has nothing to do with TL. Get your facts straight please.
no it does not, but that isnt the point. look at the way the mods and other members handled the OP with his complaints about gosucoaching despite the evidence he has shown. granted if he did not show any evidence at all i would understand, but ppl continued to tear into him even after it was proven his complaints were legit. it was automatically shunned and even locked at one point because of what members think about the gosucoaching here on TL. that just is not cool.
you yourself reopned the thread however which was a good move, but its still pretty disheartening. especially for the newer comers to TL who heard of Gosucoaching from the TL site. i can only rly imagine what would have happened if it remained closed. luckily tho the OP did get his refund.
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On September 03 2010 06:44 Ballistixz wrote:Show nested quote +On September 02 2010 13:12 Manifesto7 wrote:On September 02 2010 10:34 Ballistixz wrote: the way TL members tore a new hole into the OP about his claims (despite him giving proof a few posts after his OP) and then the drama with Gosucoaching from incontrol and louder made me loose faith in this site.
tbh after all this mess i wont do any kind of money dealings from members of TL no matter how reputable they are. it seems these ppl just dont know how to run a business. and im definitely not going to deal with gosu coaching and idk why anyone would after this mess. i was planning on scheduling a lesson sometime in the future with one of the coaches just to try it out and was already skeptical about doing it, but this post and louders post put the nail in the coffin. GosuCoaching has nothing to do with TL. Get your facts straight please. no it does not, but that isnt the point. look at the way the mods and other members handled the OP with his complaints about gosucoaching despite the evidence he has shown. granted if he did not show any evidence at all i would understand, but ppl continued to tear into him even after it was proven his complaints were legit. it was automatically shunned and even locked at one point because of what members think about the gosucoaching here on TL. that just is not cool. you yourself reopned the thread however which was a good move, but its still pretty disheartening. especially for the newer comers to TL who heard of Gosucoaching from the TL site. i can only rly imagine what would have happened if it remained closed. luckily tho the OP did get his refund.
I'm going to defend the mods here. There are allot of Bullshit threads going around therefor the mods have to be strict. Gosucoaching or not, they would had reacted the same and its really the only way for them to keep this forum clean.
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Osaka27140 Posts
On September 03 2010 05:47 diggurd wrote:Show nested quote +On September 02 2010 13:12 Manifesto7 wrote:On September 02 2010 09:33 diggurd wrote: sigh... TL, dear TL. what happened to you?
but wait a minute, this isnt even a blog? first micro makes a fool out of the OP. then kwark states he will close the thread. finally manifesto moves it to blogs?
TL you used to stand so tall what does TL have to do with this? GosuCoaching has nothing to do with TL. you may think its libel and irrelevant and ignore it, i am no judge. i am just a boy blowing a whistle.
I do think it is libel because the OP said it was a scam and provided evidence of bad customer service. That was unacceptable. I did not ignore it, I left the thread open for discussion. You aren't blowing a whistle, you are taking cheap shots at the website for no good reason.
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On September 03 2010 08:13 Manifesto7 wrote:Show nested quote +On September 03 2010 05:47 diggurd wrote:On September 02 2010 13:12 Manifesto7 wrote:On September 02 2010 09:33 diggurd wrote: sigh... TL, dear TL. what happened to you?
but wait a minute, this isnt even a blog? first micro makes a fool out of the OP. then kwark states he will close the thread. finally manifesto moves it to blogs?
TL you used to stand so tall what does TL have to do with this? GosuCoaching has nothing to do with TL. you may think its libel and irrelevant and ignore it, i am no judge. i am just a boy blowing a whistle. I do think it is libel because the OP said it was a scam and provided evidence of bad customer service. That was unacceptable. I did not ignore it, I left the thread open for discussion. You aren't blowing a whistle, you are taking cheap shots at the website for no good reason. +1 title would have been better written as "something's wrong wih gosucoaching" But hindsight is 20-20
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@pann what do you mean i am wrong? what actual statement is wrong? and what do you mean when you say gosucoaching has nothing to do with team liquid? when one of their top coaches and their supposed #2, is a TL moderator, that is clearly some form of contact between the two organs? i may be wrong because i look at "has nothing to do with" different than you...
but that was never my point anyways, as some other posters have mentioned.
@integra: what do you mean when you say keep the forums clean? of bullshit yes, i agree. but was this OP bullshit? it was maybe written in a non-teamliquidian fashion (claiming a scam, when some would say it was in fact a "bad costumer service"). but in drama like this, with ss like that, it should not weigh much.
when you say keep the forums clean, and i look at this thread it feels too much like IRL and less like TL...
@manifesto: i am sorry to hear that you feel this way, i love tl. its the best community in the world. i think its because of two things: the depth bw, and you, the moderators. i've been here for years, but lately the ambiance hasnt met my expectations. maybe its because there is too much "dirt" here... too many people? i dont know. but what i do know is that i've seen too many decompositions because of arrogance and elitism.
so you dont think i am a legit whistle blower, that i am not sorry for. i never said you ignored the OP, i was talking about you finding my post libel, which clearly you did. the cheap shot was not directed at TL as a website, but its moderators
what do you mean when you say "cheap shot" and "no good reason"? how can you state that i took a cheap shot for no good reason, when you found a reason to a re-open. maybe this was for no good reason, we may never find out. but what if there is more reasons than this?
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The opinions expressed by our users do not reflect the official position of TeamLiquid.net or its staff.
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I think your english is making your replies seem worse than they are, or maybe you just don't understand him. I'm not meaning this to be insulting.
Manifesto is saying that the thread is libel - which means it senselessly attacks an organization and makes larger than life claims from something much smaller. It is unfair to treat an organization that way.
The reason he opened it (imo) again is because there is a good discussion about GosuCoaching going on, it is important for people to know what happened and what went wrong, etc. However, just badmouthing an organization is wrong.
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iNcontroL
USA29055 Posts
I am always a little sad when someone so quickly writes TL off over an incident..
but then I am reminded:
A. They aren't actually going to leave the community B. People with that attitude rarely make a difference anyways.
I am sorry you feel like an abrasive OP that brings on a close from a new moderator and is later reopened by an experienced admin is somehow justification for the degradation of this entire forum. That said I think you might want to reduce your hair trigger assumption tendency and give TL a chance. It's been around for nearly a decade.. I think it will survive the gosucoaching drama.
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I'm really sorry to see Gosucoaching come to an end. I hope things will go well with your plans, Incontrol.
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Let's settle this like men... Take it to Judge Judy. Have day9 and chill cast it. Machine vs Louder and iNcontroL will be called as Machine's witness.
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This form of business structure is seen all the time, and in many cases there is something rotten. One should always be aware when dealing with a company with this kind of structure. Not saying who is right or wrong, just that this situation was not a real big suprise.
iNcontroL, I hope the new site is a succes. With direct contact and a clean structure.
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United States24660 Posts
On September 03 2010 09:32 {88}iNcontroL wrote: I am always a little sad when someone so quickly writes TL off over an incident..
but then I am reminded:
A. They aren't actually going to leave the community B. People with that attitude rarely make a difference anyways.
I am sorry you feel like an abrasive OP that brings on a close from a new moderator and is later reopened by an experienced admin is somehow justification for the degradation of this entire forum. That said I think you might want to reduce your hair trigger assumption tendency and give TL a chance. It's been around for nearly a decade.. I think it will survive the gosucoaching drama. I want to expand upon this a bit actually. Kwark's decision to close the thread was not really an unreasonable one. If the title of the thread had been something like "Gosucoaching took my money and is ignoring my e-mails" this entire issue would have went differently. The evidence the OP eventually added after we requested it (the screen shot of e-mail) would have actually supported his claim fairly well and the GosuCoaching situation would have come to light anyway.
However, the OP was claiming that the organization was a bunch of scammers. Calling a bunch of people scammers who have given a lot to the foreign starcraft 1/2 community and have had a very good reputation for the past several months (no complaints of this sort) is going to be met with a lot of resistance unless you really back yourself up well in that claim. I don't think anyone is really that shocked that the group screwed up with the backlog and poor customer service, despite this (regardless of who specifically messed up or how it happened). They would however be shocked if it was malicious.
Kwark was therefore not wrong that it was a bad thread in the capacity of its title. I haven't discussed this with Mani but I believe he re-opened the thread because he thought it was the most logical place to pursue what had actually happened between the OP and Gosucoaching. I suppose he could have just as easily messaged the OP and asked to create a new thread that sticks to the facts instead of accusations of fraud, but there could be other issues with doing that so I dunno. Personally I didn't do any type of moderation in the thread due to my belief that the truth would make itself evident, which it did (here's to hoping that there aren't any dark secrets regarding this issue yet to be revealed lol)
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I don't get why this thread title hasn't been changed. They may have had some serious management issues, but they are not scammers, just gamers who got over their head...
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On September 03 2010 06:44 Ballistixz wrote:Show nested quote +On September 02 2010 13:12 Manifesto7 wrote:On September 02 2010 10:34 Ballistixz wrote: the way TL members tore a new hole into the OP about his claims (despite him giving proof a few posts after his OP) and then the drama with Gosucoaching from incontrol and louder made me loose faith in this site.
tbh after all this mess i wont do any kind of money dealings from members of TL no matter how reputable they are. it seems these ppl just dont know how to run a business. and im definitely not going to deal with gosu coaching and idk why anyone would after this mess. i was planning on scheduling a lesson sometime in the future with one of the coaches just to try it out and was already skeptical about doing it, but this post and louders post put the nail in the coffin. GosuCoaching has nothing to do with TL. Get your facts straight please. no it does not, but that isnt the point. look at the way the mods and other members handled the OP with his complaints about gosucoaching despite the evidence he has shown. To be fair, from the posts close to the posting time and the numerous edits on the first/second page, it seems the guy edited in the evidence at 11:09 (my time) and Kwark's response was at 11:13, so if he saw the post at any time before 11:09 to read/write his response, there wasn't any evidence. All everyone would've saw who opened before 11:09 and did not refresh would've been this:
On September 01 2010 11:01 xyos wrote: Hey,
I just wanted to let the community know that GosuCoaching.com is a big scam site, my friend bought a lessons from them, they requested payment right away, than said it would be months before the lessons, and now are completely ignoring his emails. He's had to open a paypal dispute to attempt to get his money back, I would avoid using this site at all costs. If I read that, I'd think he was full of shit too.
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I have the same problem. Trying to get a lesson for a month. Payed and everything but still nothing. Hope I get my money back now that I suddenly read his Paypal account got closed.
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wow, didnt expect that so many people try to get coached.
can someone gimme a review on how an hour would look like? cause i ve no idea D:
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Might be a good idea to lock the thread before people get the wrong idea...
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I really wonder what the nuked post said >.>
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I wonder why a spam bot targeted a post with scam in the title.
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