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This is what Blizzard CM Bashiok had to say regarding the chatsystem for their upcoming game Diablo 3, which will be played on Battlenet 0.2 just like Starcraft 2.
"It seems there’s been some confusion taken from the above statement I made back in September. The chat in Diablo III is exactly as I described, you do all of it in a single window. StarCraft II has a system where each chat is broken out into a separate window, chat program-style, but Diablo III keeps it all in one. The same single window that’s used for chat when you eventually jump into a game, too.
As far as having open public channels, there’s far more negative to them than positive and we maintain a stance that creating an open chat environment without a social structure behind it is an invitation for moderation and support disasters. Most people that want chat channels though are referring to guild channels, or otherwise channels they themselves can operate and choose to invite others to, and we see those as completely valid forms of chat (there’s a social structure backing the channel). As I said, back in September, it’s unlikely to be anything we attain for ship, but the social group-type chat features are still very much a desire for the future. "
The reason I post this here on the SC2 forum is because both D3 and SC2 players are in the same boat regarding being stuck on Battlenet 0.2. I thought this might interest some of you fellow Starcrafters who aren't following the D3 development, since it might be an indication of them not being very eager to improve the SC2 chat in the near future.
I'm a Starcrafter myself but I'm also a big fan of the Diablo series. It seems they haven't taken the feedback from SC2 players regarding the terrible chatsystem very seriously since they are giving D3 players the same shitty system. Needless to say there are many D3 fans who are far from happy with this announcement.
Can Blizzard do whatever they want and we'll still buy and play their games? or is there a way the Diablo 3 and Starcraft 2 communities can unite and convince Blizzard to improve the chatsystem? We are in the same boat regarding this afterall.
Bashioks original statement: http://blues.incgamers.com/Posts/10/1/40/819/147519/the-lack-of-a-general-chat-just-sucks#postId_399627
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EDIT: It appears they have now changed their minds, according to Bashiok it was just him being uninformed, I believe the community uproar actually made a difference on this one. Thank god for that no matter how it happened :D
Update from Bashiok: "Soooooo... hey everyone. How's it going? Good? Weather ok? Great... so, right... You know how sometimes you say something that's stupid and wrong and then people very reasonably get upset and create a lot of threads and discussions and demands with some pretty reasonable reasons for the thing you said wouldn't happen but then it turns out that you're stupid and wrong and the things you said are completely the opposite of what's actually true?
Yeah. So that happened. Public chat channels will be in Diablo III, barring any catastrophe that requires we remove them, because they're already implemented. In fact they'll be in an upcoming beta patch so you'll get to see and play around with them yourselves.
I'm not sure I can offer any explanation as to the incorrectness of my statements, except that I believed them to be correct when I made them. I apologize, and I'll strive to not be stupid and wrong in the future.
More info on the chat feature, and others, to come in the weeks ahead. Thanks for sticking with it, and me."
Good job everyone who voiced their concerns on this one, there was quite a community uproar about the chat.Good sign for SC2 chat in HOTS? :p
Link to Bashioks update: http://blues.incgamers.com/Posts/10/1/40/819/147849/the-lack-of-general-chat-just-sucks-contx2#postId_400451
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im happy with chat system and i dont see nothing bad in it when i turn on sc2 i play when i need to chat with someone im not having any trouble
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I really don't see what's so hard about setting up an option for such a guild channel...
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Too many Xbox developers make me sad. When will game companies stop going backwards and realise people do not want console games on their PC. PC is a better platform for a more intricate game, and as such that's what everyone wants.
TBH too much money is put into graphics/story development, to me this is all just fluff.
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if that means that all the chat will be set up in tabs, then I could be infavor of that... sc2's chat system can get a bit chaotic when your chatting with 6+ peoople
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On February 07 2012 18:44 taitanik wrote: im happy with chat system and i dont see nothing bad in it when i turn on sc2 i play when i need to chat with someone im not having any trouble
Hey there; fine if SC2's system works for you. But please check out the thread on SC2's UI here on TL where we've gathered a lot of feedback and information. Both the UI in general and the chat could be so much better.
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I'm not sure why in the hell they screw up a system that has been around so long and has so much positive feedback.
People have spoke about how they prefer the older chat style, and with a fresh game such as D3, I see no reason why they would ignore it.
I for one will not be buying HOTS until they start listening to customer feedback. The thing is, if customers keep buying their products, even with an awful interface, I see no reason why they should bother changing.
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Ah! More people to join us in our misery. That does make me feel slightly better, actually!
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To me, it sounds like they are making D3 chat system, equal to WoW chat system with only 1 window, but several chats in it (World chat, party chat. etc) and that they are not making any Guild structures in the game on release.
SC2 is much more individual hence the game doesn't open up to the same game structures as D3 or WoW where parties and guilds are much more natural. And Blizzard properly doesn't want to make any bots because that's not fancy enough. They properly think that chat isn't really something the game should offer, it's best done by programs outside the game.
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Bashiok wrote: As far as having open public channels, there’s far more negative to them than positive and we maintain a stance that creating an open chat environment without a social structure behind it is an invitation for moderation and support disasters. What a lazy excuse.. This confirms how the current staff at Blizz values their customers less.
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United Kingdom16710 Posts
O Blizzard, Where Art Thou? T_______T
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The reason I post this here on the SC2 forum is because both D3 and SC2 players are in the same boat regarding being stuck on Battlenet 0.2. I thought this might interest some of you fellow Starcrafters who aren't following the D3 development, since it might be an indication of them not being very eager to improve the SC2 chat in the near future.
Except D3 and SC2 are not developed by the same people, just under the same category. The chat system may work for D3, but perhaps not so well for SC2 HOTS.
A bit too paranoid.
Can Blizzard do whatever they want and we'll still buy and play their games? or is there a way the Diablo 3 and Starcraft 2 communities can unite and convince Blizzard to improve the chatsystem? We are in the same boat regarding this afterall.
Good demonizing and discussion topics.
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On February 07 2012 18:52 ZenDeX wrote:Show nested quote +Bashiok wrote: As far as having open public channels, there’s far more negative to them than positive and we maintain a stance that creating an open chat environment without a social structure behind it is an invitation for moderation and support disasters. What a lazy excuse.. This confirms how the current staff at Blizz values their customers less. exactly. I`ve never read any comments attack the old battle.nets chat system, but tons of complains regarding the new one.
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On February 07 2012 18:55 Torte de Lini wrote:Show nested quote +The reason I post this here on the SC2 forum is because both D3 and SC2 players are in the same boat regarding being stuck on Battlenet 0.2. I thought this might interest some of you fellow Starcrafters who aren't following the D3 development, since it might be an indication of them not being very eager to improve the SC2 chat in the near future. Except D3 and SC2 are not developed by the same people, just under the same category. The chat system may work for D3, but perhaps not so well for SC2 HOTS. A bit too paranoid.
He just confirmed that the D3 chat will be like the SC2 chat but in one window instead of popup windows for the chat. There also won't be any public channels like there was on Bnet 1.0. If you've played Diablo then you know that the chatsystem for Diablo 2 and Starcraft 1 work very similarly.
A bit too uninformed.
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Well.. The new one did not even exist at release.. Don't forget that ^^.
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On February 07 2012 18:55 Torte de Lini wrote:Show nested quote +The reason I post this here on the SC2 forum is because both D3 and SC2 players are in the same boat regarding being stuck on Battlenet 0.2. I thought this might interest some of you fellow Starcrafters who aren't following the D3 development, since it might be an indication of them not being very eager to improve the SC2 chat in the near future. Except D3 and SC2 are not developed by the same people, just under the same category. The chat system may work for D3, but perhaps not so well for SC2 HOTS. A bit too paranoid. Show nested quote + Can Blizzard do whatever they want and we'll still buy and play their games? or is there a way the Diablo 3 and Starcraft 2 communities can unite and convince Blizzard to improve the chatsystem? We are in the same boat regarding this afterall.
Good demonizing and discussion topics.
Proper chat (or rather the lack thereof) is a big topic on the D3 boards. It's not like there's just paranoid Starcraft fans up in arms, the D3 crowd is criticizing their system as well.
http://us.battle.net/d3/en/forum/topic/4015163779?page=1
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On February 07 2012 19:01 Gurgl wrote:Show nested quote +On February 07 2012 18:55 Torte de Lini wrote:The reason I post this here on the SC2 forum is because both D3 and SC2 players are in the same boat regarding being stuck on Battlenet 0.2. I thought this might interest some of you fellow Starcrafters who aren't following the D3 development, since it might be an indication of them not being very eager to improve the SC2 chat in the near future. Except D3 and SC2 are not developed by the same people, just under the same category. The chat system may work for D3, but perhaps not so well for SC2 HOTS. A bit too paranoid. He just confirmed that the D3 chat will be like the SC2 chat but in one window instead of popup windows for the chat. There also won't be any public channels like there was on Bnet 1.0. If you've played Diablo then you know that the chatsystem for Diablo 2 and Starcraft 1 work very similarly. A bit too uninformed.
Can we have a source of when this was said? Time matters when this was said.
Additionally, isn't B.net developed not by Diablo developers or StarCraft II but Battle.net developers? How is this in relation to HOTS? They're talking about Diablo here and it doesn't reflect the choices that a whole new team of developers will make on HOTS.
Uninformed? There's no information rofl, it's stretching ideas past the post and hoping it'll hold under the guide that if they do it to D3, then the entire body of the company will follow suit with HOTS despite the company separated by franchises and different developers.
Thanks Shock for the timestamp, so this is recent!
The case is still the same though, what they do to D3 doesn't necessarily mean anything about HOTS. The people making D3 aren't all the same people working on HOTS and the chat system will vary depending on the game (just like D3 has no general chat and WOL has a general chat + more)
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On February 07 2012 18:52 ZenDeX wrote:Show nested quote +Bashiok wrote: As far as having open public channels, there’s far more negative to them than positive and we maintain a stance that creating an open chat environment without a social structure behind it is an invitation for moderation and support disasters. What a lazy excuse.. This confirms how the current staff at Blizz values their customers less.
Or... how many complaints they got about the un-moderated chat channels that have existed in the past.
Either way, even the most optimistic of players can't deny that there's a lot of truth to what Bashiok said, the difference is that these players get more enjoyment out of the chat channels than anyone at blizz would who would have to moderate them.
Unfiltered chat still exists in games like World of Warcraft and believe me when I say that having that kind of freedom is not always the best option as long as other options can be implemented in a superior fashion.
In this case, the advent of clan/guild channels would do a tremendous job in creating more community on SC2 as well as a program that allows for shared replays both of which are currently in development by the Blizzard team.
They're going after the good ideas, the ones that will actually create the kind of community we want. The easy solution of just adding open chat channels isn't the end all solution but rather a step in the wrong direction.
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Talk about heavy cherry-picking:
Most people that want chat channels though are referring to guild channels, or otherwise channels they themselves can operate and choose to invite others to, and we see those as completely valid forms of chat (there's a social structure backing the channel). As I said, back in September, it's unlikely to be anything we attain for ship, but the social group-type chat features are still very much a desire for the future.
At least quote the whole thing, (Thanks Shockk for the link)
http://us.battle.net/d3/en/forum/topic/4015163779?page=1#20
General chat may go, but guild channels and such are still under the radar
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On February 07 2012 19:06 Torte de Lini wrote:Show nested quote +On February 07 2012 19:01 Gurgl wrote:On February 07 2012 18:55 Torte de Lini wrote:The reason I post this here on the SC2 forum is because both D3 and SC2 players are in the same boat regarding being stuck on Battlenet 0.2. I thought this might interest some of you fellow Starcrafters who aren't following the D3 development, since it might be an indication of them not being very eager to improve the SC2 chat in the near future. Except D3 and SC2 are not developed by the same people, just under the same category. The chat system may work for D3, but perhaps not so well for SC2 HOTS. A bit too paranoid. He just confirmed that the D3 chat will be like the SC2 chat but in one window instead of popup windows for the chat. There also won't be any public channels like there was on Bnet 1.0. If you've played Diablo then you know that the chatsystem for Diablo 2 and Starcraft 1 work very similarly. A bit too uninformed. Can we have a source of when this was said? Time matters when this was said. Additionally, isn't B.net developed not by Diablo developers or StarCraft II but Battle.net developers? How is this in relation to HOTS? They're talking about Diablo here and it doesn't reflect the choices that a whole new team of developers will make on HOTS. Uninformed? There's no information rofl, it's stretching ideas past the post and hoping it'll hold under the guide that if they do it to D3, then the entire body of the company will follow suit with HOTS despite the company separated by franchises and different developers. Thanks Shock for the timestamp, so this is recent!The case is still the same though, what they do to D3 doesn't necessarily mean anything about HOTS. The people making D3 aren't all the same people working on HOTS and the chat system will vary depending on the game (just like D3 has no general chat and WOL has a general chat + more)
The chatsystem is more tied to Battlenet than the actual game. SC1 ,D2 and WC3 used Bnet 1.0 and had pretty much identical chatsystems with public channels etc. SC2 and D3 are both using Bnet 0.2 and from his statement are going to have pretty much identical chatsystems.
Original Bashiok post: http://blues.incgamers.com/Posts/10/1/40/819/147519/the-lack-of-a-general-chat-just-sucks#postId_399627
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