Private PSN and SOE Info Has Been Stolen including CC #s -…

On April 28 2011 12:07 brijan wrote:
How is it possible to do anything with the CC details if they don't have a CVC number? Random guessing?

Was my personal data encrypted?
A: All of the data was protected, and access was restricted both physically and through the perimeter and security of the network. The entire credit card table was encrypted and we have no evidence that credit card data was taken. The personal data table, which is a separate data set, was not encrypted, but was, of course, behind a very sophisticated security system that was breached in a malicious attack.

On April 28 2011 23:54 CyberPitz wrote:
Well, my personal info, but what do I care, they could google search that info.

On April 29 2011 01:21 Aerakin wrote:
Wow, some of you people are just... stupid.

Credit Card table was encrypted and the other data doesn't even matter much (I assume passwords were also encrypted)

Somehow it's all Sony's fault? Anything can be hacked. This week, it was Sony, next week it could be anyone else. I can assure you that a lot of people still use md5, something that is now easily broken. It doesn't even matter.


Oh well, the burden *should* fall on Sony, but in no way is it completely their fault.

(also, funny how people use this to justify their choice to buy an Xbox 360 - the console that has had so many hardware failures - with this thread.)

On April 29 2011 02:12 RoosterSamurai wrote:
So now that all of our information is out there, I guess there's no way to get it back. So, what, do we all just get screwed? We have to go and change our credit cards because Sony put virtually no effort into their security? Someone break it down for me, because I'm pretty mad...

On April 29 2011 02:17 Fates wrote:


If you wanna really be safe I would.

I was one of those lazy people who has the same password for everything, so I literally changed at least 20 passwords that were important. I never knew about keepass until this all happened, so having 25 digit passwords is cool.

Like Sony said, they aren't sure if the credit card info was taken, but I chose to not risk it and got a new card ordered.

If you remember your PSN password and it's the same as any other password you use, it's very highly recommended that you change those.

I'm kinda upset too, but I was just fortunate that none of my funds had been touched, or my e-mail hadn't been hacked into yet. So I don't have much to be furious about.

PlayStation(R)Network

===================================

Valued PlayStation(R)Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account
information was compromised in connection with an illegal and
unauthorized intrusion into our network. In response to this
intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full
and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our
network infrastructure by rebuilding our system to provide you
with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill
as we do whatever it takes to resolve these issues as quickly and
efficiently as practicable.

Although we are still investigating the details of this incident,
we believe that an unauthorized person has obtained the following
information that you provided: name, address (city, state, zip), country,
email address, birthdate, PlayStation Network/Qriocity password and login,
and handle/PSN online ID. It is also possible that your profile data,
including purchase history and billing address (city, state, zip),
and your PlayStation Network/Qriocity password security answers may
have been obtained. If you have authorized a sub-account for your
dependent, the same data with respect to your dependent may have
been obtained. While there is no evidence at this time that credit
card data was taken, we cannot rule out the possibility. If you have
provided your credit card data through PlayStation Network or Qriocity,
out of an abundance of caution we are advising you that your credit
card number (excluding security code) and expiration date may have
been obtained.

For your security, we encourage you to be especially aware of email,
telephone and postal mail scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by email,
asking for your credit card number, social security number or other
personally identifiable information. If you are asked for this information,
you can be confident Sony is not the entity asking. When the PlayStation
Network and Qriocity services are fully restored, we strongly recommend that
you log on and change your password. Additionally, if you use your PlayStation
Network or Qriocity user name or password for other unrelated services or
accounts, we strongly recommend that you change them as well.

To protect against possible identity theft or other financial loss, we
encourage you to remain vigilant, to review your account statements and
to monitor your credit reports. We are providing the following information
for those who wish to consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually
from each of the three major credit bureaus. To order your free credit report,
visit www.annualcreditreport.com or call toll-free (877) 322-8228 .

- We have also provided names and contact information for the three major U.S.
credit bureaus below. At no charge, U.S. residents can have these credit bureaus
place a "fraud alert" on your file that alerts creditors to take additional steps
to verify your identity prior to granting credit in your name. This service can
make it more difficult for someone to get credit in your name. Note, however,
that because it tells creditors to follow certain procedures to protect you,
it also may delay your ability to obtain credit while the agency verifies your
identity. As soon as one credit bureau confirms your fraud alert, the others
are notified to place fraud alerts on your file. Should you wish to place a
fraud alert, or should you have any questions regarding your credit report,
please contact any one of the agencies listed below:

Experian: 888-397-3742 ; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285 ; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289 ; www.transunion.com; Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92834-6790

- You may wish to visit the website of the U.S. Federal Trade Commission at
www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania
Avenue, NW, Washington, DC 20580 for further information about how to protect
yourself from identity theft. Your state Attorney General may also have advice
on preventing identity theft, and you should report instances of known or
suspected identity theft to law enforcement, your State Attorney General,
and the FTC. For North Carolina residents, the Attorney General can be
contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone
(877) 566-7226 ; or www.ncdoj.gov. For Maryland residents, the Attorney
General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;
telephone: (888) 743-0023 ; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this
incident, and we regret any inconvenience. Our teams are working around the
clock on this, and services will be restored as soon as possible. Sony takes
information protection very seriously and will continue to work to ensure that
additional measures are taken to protect personally identifiable information.
Providing quality and secure entertainment services to our customers is
our utmost priority. Please contact us at 1-800-345-7669 should you have any
additional questions.

Sincerely,

Sony Computer Entertainment and Sony Network Entertainment

On April 29 2011 01:21 Aerakin wrote:
Wow, some of you people are just... stupid.

Credit Card table was encrypted and the other data doesn't even matter much (I assume passwords were also encrypted)

Somehow it's all Sony's fault? Anything can be hacked. This week, it was Sony, next week it could be anyone else. I can assure you that a lot of people still use md5, something that is now easily broken. It doesn't even matter.


Oh well, the burden *should* fall on Sony, but in no way is it completely their fault.

(also, funny how people use this to justify their choice to buy an Xbox 360 - the console that has had so many hardware failures - with this thread.)