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Active: 1559 users

Haha, fuck you Staples and HP! I win! - Page 2

Blogs > Grobyc
Post a Reply
Prev 1 2 All
Nytefish
Profile Blog Joined December 2007
United Kingdom4282 Posts
January 21 2009 00:12 GMT
#21
On January 21 2009 09:05 eXigent. wrote:
Show nested quote +
On January 21 2009 08:55 Nytefish wrote:
Having your mummy sort out problems for you is slightly humiliating, but I suppose you could use the excuse that women are better at bitching, which is a necessary skill when dealing with large corporation hotlines.


It's only himuliating if you feel humiliated by doing it. He feels no humiliation from his mother calling, thus there is nothing here slightly humiliating!


Funny how you mention my use of the "getting mummy to help you makes you a wimp" stereotype but not the "women are bitches". :D
No I'm never serious.
Kentor *
Profile Blog Joined December 2007
United States5784 Posts
Last Edited: 2009-01-21 00:26:23
January 21 2009 00:21 GMT
#22
Good job. Now you know HP SUCKS. Build your own computer next time kl;asdjfsdk;ljsadf!
thedeadhaji *
Profile Blog Joined January 2006
39489 Posts
January 21 2009 00:23 GMT
#23
they know that your mom is in charge of what you get to buy!

On January 21 2009 08:22 micronesia wrote:
Somehow moms are often the best at doing this sort of stuff...

When I applied to college my mom called them and got an additional scholarship from a 5 minute conversation with the chair lol what.


LOOOOOOOOOOOOOL WHAAAAAAAAAAAAAAT
Duke
Profile Blog Joined May 2006
United States1106 Posts
January 21 2009 00:26 GMT
#24
Need pics of mom
intoyourrainbOW
Profile Blog Joined May 2008
United States168 Posts
January 21 2009 00:28 GMT
#25
On January 21 2009 08:22 micronesia wrote:
Somehow moms are often the best at doing this sort of stuff...

When I applied to college my mom called them and got an additional scholarship from a 5 minute conversation with the chair lol what.


a 5 minute "conversation", eh?
j/k
Grobyc
Profile Blog Joined June 2008
Canada18410 Posts
January 21 2009 00:31 GMT
#26
lol uhhh nothnx -_- . too bad my mom doesnt get me scholarships too
Watch when I go in next they will be like "Okay... and your total co... wait... do you have written permission from you mom?"
Me: "Oh shi..."
If you watch Godzilla backwards it's about a benevolent lizard who helps rebuild a city and then moonwalks into the ocean.
Kentor *
Profile Blog Joined December 2007
United States5784 Posts
January 21 2009 00:31 GMT
#27
On January 21 2009 09:28 intoyourrainbOW wrote:
Show nested quote +
On January 21 2009 08:22 micronesia wrote:
Somehow moms are often the best at doing this sort of stuff...

When I applied to college my mom called them and got an additional scholarship from a 5 minute conversation with the chair lol what.


a 5 minute "conversation", eh?
j/k

yes. with a chair.
dNo_O
Profile Joined November 2008
United States233 Posts
January 21 2009 00:35 GMT
#28
On January 21 2009 09:09 EsX_Raptor wrote:
Show nested quote +
On January 21 2009 09:05 eXigent. wrote:
On January 21 2009 08:55 Nytefish wrote:
Having your mummy sort out problems for you is slightly humiliating, but I suppose you could use the excuse that women are better at bitching, which is a necessary skill when dealing with large corporation hotlines.


It's only himuliating if you feel humiliated by doing it. He feels no humiliation from his mother calling, thus there is nothing here slightly humiliating!

Exactly, that's the same thing with the government... a president would have no value at all, would be just a simple and plain person, if there weren't people he could push around.


Nation leaders are able to push people around for a different reason. (military/economic policy)

Why didn't you bitch them out yourself? It works just as well... It's not like your mom is going to be there for your whole life to take care of situations where people are shitting on you.

Sidenote - I don't mean this as a personal slight, or anything, especially if this is your first experience with customer service, I'm just asking it as a question...
Does it seem to anyone else that in canada/america everyone born after 1990 has to have everything done for them, or they have to be spoon fed directions on how to do it?
It is a profitable thing, if one is wise, to seem foolish.
Infundibulum
Profile Blog Joined May 2003
United States2552 Posts
January 21 2009 00:38 GMT
#29
HP sucks. I have had nothing but hardware trouble with the laptop I got from them, and their support system is complete shit. Would not buy again.
LoL NA: MothLite == Steam: p0nd
ilovehnk
Profile Joined October 2008
475 Posts
January 21 2009 00:44 GMT
#30
why buy shitty hp......
Hikou Shinketsushuu
avilo
Profile Blog Joined November 2007
United States4100 Posts
January 21 2009 02:16 GMT
#31
On January 21 2009 08:22 micronesia wrote:
Somehow moms are often the best at doing this sort of stuff...

When I applied to college my mom called them and got an additional scholarship from a 5 minute conversation with the chair lol what.


I swear this exact same thing happened to me haha! Moms own.
Sup
Manifesto7
Profile Blog Joined November 2002
Osaka27156 Posts
January 21 2009 02:57 GMT
#32
On January 21 2009 08:28 itzme_petey wrote:
staples didnt do anything wrong. you only had a factory warranty. you did not go through an "ordeal". you were put on hold and your call was dropped. big deal. why are you ranting like they were impolite or combative with you. there was no "competition/ battle" between you and HP for you to win. merely customer service processing errors.

however, you will probably return to staples to purchase electronics in the future, and also probably purchase HP brands in the future. so no. you did not win. so on behalf of staples and hp, "fuck you, we win".


I would agree with you except that his experience of a "dropped call" and lackluster customer service is the norm, rather than the exception for companies like HP. From my experience, (and apparently his, whenever a warrenty actually works it feels like a victory, because it always takes so much effort to have it come through.

Example: The ac adapter on my laptop pooped out, and I called HP. After being transfered and cut off numerous times, I finally yelled at someone loud enough to get a competent individual on the line. They said they would not replace the ac adapter because "too many of them were malfunctioning, so we aren't replacing them anymore". I could either send mine in to get refurbished (10-12 weeks, and I had to send the laptop as well because they were all considered part of the same 'unit'), or buy a new one for 30% off.

It seems to be a constant theme that companies feel they save more money by having bad costomer service than making money off repeat customers and good service.

My two cents.
ModeratorGodfather
rredtooth
Profile Blog Joined December 2008
5461 Posts
January 21 2009 03:01 GMT
#33
Man your so lucky to have a mom that would do that for you.
My mom's tight and all but she can only speak Korean.

You take advantage of your monitor's warranty.
I take advantage of the fact I can ask my mom about stuff Korean commentators say.
[formerly sponsored by the artist formerly known as Gene]
GTR
Profile Blog Joined September 2004
51507 Posts
Last Edited: 2009-01-21 03:06:14
January 21 2009 03:04 GMT
#34
hey, i have the same monitor!

HP w2207?

My brother gave it to me for Christmas.

When my computer boots up, I get that fuzzy white screen.... luckily it goes away after 5 seconds or so.

And I don't smell burning.
Commentator
Grobyc
Profile Blog Joined June 2008
Canada18410 Posts
January 21 2009 03:15 GMT
#35
On January 21 2009 09:44 ilovehnk wrote:
why buy shitty hp......

I didn't know it was so shitty until now. First computer I've ever bought =/
On January 21 2009 09:35 dNo_O wrote:
Show nested quote +
On January 21 2009 09:09 EsX_Raptor wrote:
On January 21 2009 09:05 eXigent. wrote:
On January 21 2009 08:55 Nytefish wrote:
Having your mummy sort out problems for you is slightly humiliating, but I suppose you could use the excuse that women are better at bitching, which is a necessary skill when dealing with large corporation hotlines.


It's only himuliating if you feel humiliated by doing it. He feels no humiliation from his mother calling, thus there is nothing here slightly humiliating!

Exactly, that's the same thing with the government... a president would have no value at all, would be just a simple and plain person, if there weren't people he could push around.


Nation leaders are able to push people around for a different reason. (military/economic policy)

Why didn't you bitch them out yourself? It works just as well... It's not like your mom is going to be there for your whole life to take care of situations where people are shitting on you.

Sidenote - I don't mean this as a personal slight, or anything, especially if this is your first experience with customer service, I'm just asking it as a question...
Does it seem to anyone else that in canada/america everyone born after 1990 has to have everything done for them, or they have to be spoon fed directions on how to do it?

I would have probably bitched them out myself if the same shit kept happening after another try or two. I didn't ask my mom to do anything for me at all. I just came home and she did it herself without telling me, so no I don't plan on having my mom to be there my whole life to take care of situations where people are shitting on me. In fact I'm really looking forward to moving out in a year or two and getting away from home. I am one of the most independent people I know. I don't really understand your question though. I couldn't have tried doing this any other way by myself. I called HP, gave them my product information, had the serial code, receipt ready, all the cords it came with together, the product ID, and was just expecting them to confirm it all and send me a box to ship it back to them. I don't see how got spoon fed this.
On January 21 2009 11:57 Manifesto7 wrote:
Show nested quote +
On January 21 2009 08:28 itzme_petey wrote:
staples didnt do anything wrong. you only had a factory warranty. you did not go through an "ordeal". you were put on hold and your call was dropped. big deal. why are you ranting like they were impolite or combative with you. there was no "competition/ battle" between you and HP for you to win. merely customer service processing errors.

however, you will probably return to staples to purchase electronics in the future, and also probably purchase HP brands in the future. so no. you did not win. so on behalf of staples and hp, "fuck you, we win".


I would agree with you except that his experience of a "dropped call" and lackluster customer service is the norm, rather than the exception for companies like HP. From my experience, (and apparently his, whenever a warrenty actually works it feels like a victory, because it always takes so much effort to have it come through.

Example: The ac adapter on my laptop pooped out, and I called HP. After being transfered and cut off numerous times, I finally yelled at someone loud enough to get a competent individual on the line. They said they would not replace the ac adapter because "too many of them were malfunctioning, so we aren't replacing them anymore". I could either send mine in to get refurbished (10-12 weeks, and I had to send the laptop as well because they were all considered part of the same 'unit'), or buy a new one for 30% off.

It seems to be a constant theme that companies feel they save more money by having bad costomer service than making money off repeat customers and good service.

My two cents.

Yes this is exactly what I'm talking about.
If you watch Godzilla backwards it's about a benevolent lizard who helps rebuild a city and then moonwalks into the ocean.
OmgIRok
Profile Blog Joined June 2008
Taiwan2699 Posts
January 21 2009 03:40 GMT
#36
oooh tos 2 nice nice i beat it already, i'm playing my 3rd time through, training all my monsters and shit, collecting shit and yeah
"Wanna join my [combo] clan?" "We play turret d competitively"
Grobyc
Profile Blog Joined June 2008
Canada18410 Posts
January 21 2009 06:40 GMT
#37
oh nice :D. Sounds Good!
If you watch Godzilla backwards it's about a benevolent lizard who helps rebuild a city and then moonwalks into the ocean.
Grobyc
Profile Blog Joined June 2008
Canada18410 Posts
January 24 2009 04:43 GMT
#38
UPDATE: Woot the new one came in today! :D OMG feels sooooooooo much better than the piece of shit I was using before.
If you watch Godzilla backwards it's about a benevolent lizard who helps rebuild a city and then moonwalks into the ocean.
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