Haha, fuck you Staples and HP! I win! - Page 2

On January 21 2009 09:05 eXigent. wrote:


It's only himuliating if you feel humiliated by doing it. He feels no humiliation from his mother calling, thus there is nothing here slightly humiliating!

On January 21 2009 08:22 micronesia wrote:
Somehow moms are often the best at doing this sort of stuff...

When I applied to college my mom called them and got an additional scholarship from a 5 minute conversation with the chair lol what.

On January 21 2009 08:22 micronesia wrote:
Somehow moms are often the best at doing this sort of stuff...

When I applied to college my mom called them and got an additional scholarship from a 5 minute conversation with the chair lol what.

On January 21 2009 09:28 intoyourrainbOW wrote:


a 5 minute "conversation", eh?
j/k

On January 21 2009 09:09 EsX_Raptor wrote:

Exactly, that's the same thing with the government... a president would have no value at all, would be just a simple and plain person, if there weren't people he could push around.

On January 21 2009 08:22 micronesia wrote:
Somehow moms are often the best at doing this sort of stuff...

When I applied to college my mom called them and got an additional scholarship from a 5 minute conversation with the chair lol what.

On January 21 2009 08:28 itzme_petey wrote:
staples didnt do anything wrong. you only had a factory warranty. you did not go through an "ordeal". you were put on hold and your call was dropped. big deal. why are you ranting like they were impolite or combative with you. there was no "competition/ battle" between you and HP for you to win. merely customer service processing errors.

however, you will probably return to staples to purchase electronics in the future, and also probably purchase HP brands in the future. so no. you did not win. so on behalf of staples and hp, "fuck you, we win".

On January 21 2009 09:44 ilovehnk wrote:
why buy shitty hp......

On January 21 2009 09:35 dNo_O wrote:


Nation leaders are able to push people around for a different reason. (military/economic policy)

Why didn't you bitch them out yourself? It works just as well... It's not like your mom is going to be there for your whole life to take care of situations where people are shitting on you.

Sidenote - I don't mean this as a personal slight, or anything, especially if this is your first experience with customer service, I'm just asking it as a question...
Does it seem to anyone else that in canada/america everyone born after 1990 has to have everything done for them, or they have to be spoon fed directions on how to do it?

On January 21 2009 11:57 Manifesto7 wrote:


I would agree with you except that his experience of a "dropped call" and lackluster customer service is the norm, rather than the exception for companies like HP. From my experience, (and apparently his, whenever a warrenty actually works it feels like a victory, because it always takes so much effort to have it come through.

Example: The ac adapter on my laptop pooped out, and I called HP. After being transfered and cut off numerous times, I finally yelled at someone loud enough to get a competent individual on the line. They said they would not replace the ac adapter because "too many of them were malfunctioning, so we aren't replacing them anymore". I could either send mine in to get refurbished (10-12 weeks, and I had to send the laptop as well because they were all considered part of the same 'unit'), or buy a new one for 30% off.

It seems to be a constant theme that companies feel they save more money by having bad costomer service than making money off repeat customers and good service.

My two cents.