The screen was blank, but not just black. The screen was white. So I move my mouse, checking to make sure it didn't enter any power saving mode or screen saver or whatever and nothing. I click, press some keys, turn it on and off. Nothing. So I turn it off, unplug it and restart my computer. I waited about a minute then plugged the monitor back in and after 2-3 seconds it starts smoking out the top and smelling like burned something! WTF?!?!
Alright so I don't want it to catch fire or some shit so I unplug it and sit there for a minute. My mom comes in the room a couple minutes later and says "What's that smell?". So I tell her what happened and she asks if I still have the receipt for it. Yup, thank god. I look at it and it came with a 1 year warranty.
So the next day I go over to Staples, which is where I got my PC and monitor. I put all the cables it came with and the monitor in a box and bring it up to the customer service desk and put it down. I tell her what happened and that I am supposed to have a 1 year warranty on it which is shown on my receipt(I've only have it for about 9~ months). She tells me that it came with an HP warranty and not a Staples warranty. She gives me the number to the HP hotline and their computer technician at Staples saying that he should be able to help me.
I get home, call the hotline, and get put on hold for about 10 minutes. Someone finally takes my call and they tell me they need to transfer me to someone else, so they put me on hold again. 5 minutes into being put on hold my call drops! O_O dammit! So I call back, and the same thing happens. The guy goes to transfer me and the call drops again. So now I've given up on HP's shitty service and call the Staples computer technician. He tells me there is nothing he can do and that I need to solve it on my own.
So I get home, and start to look for another monitor in my house, possibly a spare one. Nope, nothing. I call a friend, and he has one but it is a CRT and like 30 years old -_-. I go and grab it, go to plug it in to my graphics card but it isn't even compatible with it . I look around more and try to plug it into the PC and not the graphics card and it fits but it doesn't pick up a signal. I remove my graphics card and it finally works. The colour is shit, it makes sounds, and I have to rearrange my desk top to fit it on.
Okay I am getting a little pissed now. That monitor is a 300$ 20" flat screen LCD monitor. I try HP again, the same thing happens. So this time, my mom calls them while I am at school today, and apparently when they go to try to transfer her over she bitches out at them or something at all the trouble I've had. I think she asked to talk to a manager or something she gets him personally to help. He takes in the information, finally! :D. I get home today, check my email and it says they have sent me a new monitor which will arrive in the mail by the 27th this month. All my information is in the email and I'm like "wtf, how did they get all this" then my mom explains it. Hahaha fuck finally! I'm just really happy now. I ordered an adapter in the mail to use my monitor as a TV to play wii on(as explained in this blog) and have had it laying around for a week or two. I've been soooo stoked to play ToS:2 and soon I will be able to do it.
So in summary, Fuck you Staples, Fuck you HP, I win!
Here is my monitor that is getting replaced
+ Show Spoiler +