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Blizzard needs better quality control (Patch 1.5)

Blogs > LuckyFool
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LuckyFool
Profile Blog Joined June 2007
United States9015 Posts
August 02 2012 07:08 GMT
#1
This patch 1.5 debacle has really gone too far. I mean it's basically completely unacceptable for there to be THIS many issues. One of the biggest and most problematic issues is that custom games can bug to previous patch versions if you join existing lobbies. There are a huge host of other problems that are causing tons of issues everywhere from language support to gameplay/pathing issues. thread listing all the issues from this patch)

I hope the community is outraged at this level of complete inept shown by Blizzard.

It's almost as if the patch wasn't even fully functionally tested before being released. I work in software development and when you code some new software or deliver some new code that could effect the entire software application it's an absolute 100% requirement that you fully regression test everything. Extensively. Does Blizzard not have enough people testing this stuff? It took almost no time for over 40 bugs to surface, some of them being major issues with gameplay, (be it unit pathing, unit behavior changes or custom games reverting to previous patch code) These are code issues not just data issues. Small issues with menus not working right or ladder points bugging out are one thing, but when your game is an esport with ASUS ROG a mere 4 hours away, core fundamental game bugs and issues not worked out is a ridiculous quality control failure on all fronts and quite frankly totally unacceptable and should never happen.

The 1.5 patch changed the entire sc2 application code, consolidating .mpq's and other data files (I don't know too much technically behind the coding of sc2 in terms of languages used, compliers and engine) but I know the patch changed a bunch of core overall components of the game that effect EVERY game at all times (Fog of war vision changes, unit pathing enhancments, game interface/overlay updates are the noticeable front end changes) Why Blizzard wouldn't be super cautious with a release like this boggles my mind. The custom map issue is amazingly bad. A map could be hosted and then 4 minutes into the game when a queen hits that scouting scv with its pathetically weak and underpowered 3range attack everyone will go WTF. Imagine that happening during ASUS ROG...

Blizzard staff goes in front of cameras and says everything we want to hear and looks all great and that they're working so hard at delivering a quality product...This is not a quality patch in the least. In order for this game to grow and be the foundation, the pillar of RTS esports as they claim they should be striving for a level of excellence higher than this. Starting with delivery of software, application support and general due diligence should be minimum requirements. We should have true LAN support as well for events like this, to help prevent complete meltdowns with battle.net which tends to cause quite a bit of issues at times. I love Blizzard and all of their games, but they need to do much better than this. Too much is at stake to simply rush a patch filled with this many bugs thinking it'll do any good. This is more than just a game, its an esport with people traveling the globe to compete in events. For an event to potentially be in jeopardy over some quality control issues is totally unacceptable and the community should have none of it.

Ok I'm done. That felt good, like usual.

****
Thaniri
Profile Blog Joined March 2011
1264 Posts
August 02 2012 07:21 GMT
#2
Not only is it buggy, but the 'UI' improvements only focused on the custom game community./

Which is GREAT, fuck yeah! They realize that a huge portion of the population in WC3 and SC1 moved to custom games and to increase the longevity of SC2 they need to cater to them.

But the way they changed navigation, a competitive player has to spend a stupid amount of time to look at a profile, and those changes did not address any demand the community had (i.e. having more statistics on the profile.)
ShivaN
Profile Joined January 2007
United States933 Posts
August 02 2012 07:23 GMT
#3
Well said! I couldn't agree more. Blizzard should be ashamed with themselves, but the sad things is, I bet they're not.
Swwww
Profile Blog Joined July 2010
Switzerland812 Posts
August 02 2012 07:25 GMT
#4
Game may as well be made by activision. I don't really see any point in playing sc2 anymore if blizzards themselves are putting this little effort into their game. Hots will be trash and so will void. Thanks for ruining starcraft.
"What is this TeamSupportGroup?" - mahnini.
endy
Profile Blog Joined May 2009
Switzerland8970 Posts
August 02 2012 07:28 GMT
#5
I guess that you're still going to buy HotS, so they probably don't care.
ॐ
Kleinmuuhg
Profile Blog Joined September 2010
Vanuatu4091 Posts
August 02 2012 07:31 GMT
#6
If they didnt have enough people working for them, they could've just taken more time. Nobody forced them to release the patch before this weekend. I agree, unacceptable sloppiness.
This is our town, scrub
KurtistheTurtle
Profile Blog Joined December 2008
United States1966 Posts
August 02 2012 07:31 GMT
#7
Unless there's a complete 180 which's waves shake the forum, I'm done with actiblizz games. :'(

I can't help but imagining an AED (electrical shock machine that hopefully revives people whose hearts stopped) being put on somebody who went unconscious. Except then it doesn't work. The paramedic looks up, smiles, makes two finger guns at the guy's family and goes "you just got 1.5'd"

it's like we're the newly adoptive family, sc is our baby, and acti-blizz are the paramedics.
“Reject your sense of injury and the injury itself disappears."
Ushio
Profile Blog Joined June 2010
Canada868 Posts
August 02 2012 07:32 GMT
#8
On August 02 2012 16:28 endy wrote:
I guess that you're still going to buy HotS, so they probably don't care.


Ah the milking of Activision at its finest
http://myanimelist.net/profile/billng
KurtistheTurtle
Profile Blog Joined December 2008
United States1966 Posts
August 02 2012 07:35 GMT
#9
On August 02 2012 16:28 endy wrote:
I guess that you're still going to buy HotS, so they probably don't care.

no. the wallet vote is the only vote.
“Reject your sense of injury and the injury itself disappears."
jrkirby
Profile Blog Joined August 2010
United States1510 Posts
August 02 2012 07:37 GMT
#10
On August 02 2012 16:28 endy wrote:
I guess that you're still going to buy HotS, so they probably don't care.


I'm not. The shit I've dealt with in WoL is the last shit I'm paying money for. I might watch tournament streams on occasion, and might go back to WoL, but I'm not buying HotS.
boomudead1
Profile Blog Joined June 2012
United States186 Posts
August 02 2012 07:38 GMT
#11
yeah.. i hope they fix all these soon. ill b even more happy if they revert it then redo it and then rerelease.
endy
Profile Blog Joined May 2009
Switzerland8970 Posts
August 02 2012 07:40 GMT
#12
On August 02 2012 16:35 KurtistheTurtle wrote:
Show nested quote +
On August 02 2012 16:28 endy wrote:
I guess that you're still going to buy HotS, so they probably don't care.

no. the wallet vote is the only vote.


Oh I know, that's the main reason I didn't even purchase SC2.
But I'm sure Luckyfool will. Millions of RTS fans will too, because there are literally no other decent RTS on the market. I simply meant that Blizzard was abusing their monopoly position.
ॐ
thrawn2112
Profile Blog Joined June 2010
United States6918 Posts
August 02 2012 07:45 GMT
#13
here is their response to the mod question, here is blizz's response. seems reasonable to me.

yeah the custom game bugs are pretty crazy, but i wonder if those bugs existed in the arcade beta. the main point of that beta was to avoid clusterfucks like this and i didn't see anyone complaining about patching bugs while the beta was still up.
"People think they know all these things about other people, and if you ask them why they think they know that, it'd be hard for them to be convincing." ES
NotJumperer
Profile Blog Joined July 2005
United States1371 Posts
Last Edited: 2012-08-02 07:54:33
August 02 2012 07:48 GMT
#14
--- Nuked ---
Telcontar
Profile Joined May 2010
United Kingdom16710 Posts
August 02 2012 07:50 GMT
#15
On August 02 2012 16:28 endy wrote:
I guess that you're still going to buy HotS, so they probably don't care.

Not me. I didn't get D3, and I won't get HotS. I won't keep giving money to devs that don't deserve it.
Et Eärello Endorenna utúlien. Sinome maruvan ar Hildinyar tenn' Ambar-metta.
eviltomahawk
Profile Blog Joined August 2010
United States11135 Posts
August 02 2012 07:57 GMT
#16
Whatever happened to all the feedback that they were supposed to get from the 1.5 beta? Did people even post much feedback at all?
ㅇㅅㅌㅅ
StarBrift
Profile Joined January 2008
Sweden1761 Posts
August 02 2012 08:01 GMT
#17
I would be willing to accept these kinds of problems from a smaller game company but come on. Blizzard is making millions upon millions of dollars. They do have the budget and the manpower to sort these things out. Especially since they ran this patch for a long time in the PTR.
IceBurg
Profile Joined November 2011
Australia73 Posts
August 02 2012 08:03 GMT
#18
They did test. For months. The arcade beta had been open since at least march. Some things happen that you cant account for. So much QQ in here I had to check that I didnt stumble into a Diablo 3 forum by mistake.
I got it from my momma
[N3O]r3d33m3r
Profile Blog Joined July 2010
Germany673 Posts
August 02 2012 08:05 GMT
#19
On August 02 2012 16:57 eviltomahawk wrote:
Whatever happened to all the feedback that they were supposed to get from the 1.5 beta? Did people even post much feedback at all?

most of that feedback was congratulations on certian things they added or another list of features peopel demanded.
none of the people really searched and tested for bugs.
Teoita
Profile Blog Joined January 2011
Italy12246 Posts
August 02 2012 08:26 GMT
#20
Holy shitballs that list of bugs is insane :O
ModeratorProtoss all-ins are like a wok. You can throw whatever you want in there and it will turn out alright.
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