EPTComputer Build, Upgrade & Buying Resource Thread - Page 374
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When using this resource, please read the opening post. The Tech Support forum regulars have helped create countless of desktop systems without any compensation. The least you can do is provide all of the information required for them to help you properly. | ||
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Incognoto
France10239 Posts
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IMKR
United States378 Posts
On September 15 2014 03:52 Incognoto wrote: See if everything works normally, then try again with the GPU. i removed the GPU and connected montior to mobo. it worked and went into repair mode and everything. was able to get to desktop. so i turned it off and plugged in GPU again, and now its back to the same issue .... does this mean my GPU is dead somehow?? (even hough the fan is spinning on it, and the LED light turns on?) what do i do now? EDIT: also i dont have another GPU on hand. | ||
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Cyro
United Kingdom20343 Posts
"fix windows repair (recommended ) " [start up repair something like that] "start windows normally" That's triggered all of the time, usually just hit start windows normally - it happens every time an OC fails for example, or a boot fails in general GPU.. i'm not sure | ||
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IMKR
United States378 Posts
its from MSI if i do do the warranty, what informations should i have ready? also, i didnt register the card. will this be a problem? | ||
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arb
Noobville17922 Posts
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xM(Z
Romania5299 Posts
On September 15 2014 04:56 IMKR wrote: Do i just go to the warranty process for my GPU then? its from MSI if i do do the warranty, what informations should i have ready? also, i didnt register the card. will this be a problem? look in bios and see on which video card the pc is set to boot at start: on board or the PCI one?. you did reset bios so who knows now (normally it should boot from the PCI card via auto-detection/prioritization but just to be sure, look at that setting). | ||
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Incognoto
France10239 Posts
On September 15 2014 04:56 IMKR wrote: Do i just go to the warranty process for my GPU then? its from MSI if i do do the warranty, what informations should i have ready? also, i didnt register the card. will this be a problem? You can ask MSI's customer support about it. They'll suggest a few possible solutions to your problem, if those don't work then you'll probably have to RMA. The RMA shouldn't be too hard to set up with them, I highly doubt that not registering the card will be a problem, you have purchased it and you have the card itself. That should be enough. You could try to put your GPU into another computer and see if it works there. Maybe you could reinstall windows, though you should do that as a last resort or something. Otherwise I'm not sure. If the rest of your rig works it might as well be the GPU that's acting up, that much is clear. E: On second thought before RMA or even asking MSI about it I think you should really try stuff out. Fans turning and LED lights turning on makes me feel that the card is working? Could you maybe boot to windows and see if the computer detects it while in windows (with the monitor connected to motherboard that is). maybe relevant? http://www.techsupportforum.com/forums/f24/solved-graphics-card-black-screen-dvi-issue-656814.html minus the PSU stuff they discuss. having a GS600 myself, I wouldn't recommend this PSU. | ||
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IMKR
United States378 Posts
On September 15 2014 05:24 xM(Z wrote: look in bios and see on which video card the pc is set to boot at start: on board or the PCI one?. you did reset bios so who knows now (normally it should boot from the PCI card via auto-detection/prioritization but who knows; it's worth looking at that setting). i have to remove my gpu first right? (if i leave GPU in and connect via dvi motherboard, theres no monitor signal) | ||
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IMKR
United States378 Posts
On September 15 2014 05:26 Incognoto wrote: You can ask MSI's customer support about it. They'll suggest a few possible solutions to your problem, if those don't work then you'll probably have to RMA. The RMA shouldn't be too hard to set up with them, I highly doubt that not registering the card will be a problem, you have purchased it and you have the card itself. That should be enough. You could try to put your GPU into another computer and see if it works there. Maybe you could reinstall windows, though you should do that as a last resort or something. Otherwise I'm not sure. If the rest of your rig works it might as well be the GPU that's acting up, that much is clear. i only have 1 pc. and MSI is open only mondays - fri. so ill have to wait till tomorrow. god this really sucks ..... not to mention, i was looking forward to playing archeage on the 16th as well. now im going to have to wait even longer .... | ||
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Incognoto
France10239 Posts
http://www.tomshardware.co.uk/answers/id-1942298/black-screen-windows-loads-installing-gpu.html ^There, read up a bit. I'm not saying that will fix your problem, but trying different stuff out is always a start. It's what I would do in your case. | ||
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Cyro
United Kingdom20343 Posts
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xM(Z
Romania5299 Posts
On September 15 2014 05:27 IMKR wrote: i have to remove my gpu first right? (if i leave GPU in and connect via dvi motherboard, theres no monitor signal) no point now, because of that (it tries to start with the GPU active and disables on-board graphics) | ||
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IMKR
United States378 Posts
im trying to do this step from one of those links "1)Remove the gpu , plug monitor cable to mobo's onboard output 2)start pc - go to device manager - display - uninstall whichever drivers is 3)restart pc - put gpu back or 1)go to bios settings - set primary display device to PEG OR PCI E " but when i go to device manager and display, theres only the hd 4600 igpu as for the second option, my primary display is already set to PEG. and also, if i have my GPU connected to mobo, and use onboard graphics from motherboard, i still get no detection. i have to REMOVE the gpu to get detection via motherboard gpu also whats the difference betwen "black screen" and monitor saying i have no signal? cuz those links seems to be about black screens, but my case is that monitor says i have no signal | ||
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IMKR
United States378 Posts
On September 15 2014 05:35 Cyro wrote: I had pretty much that same issue that was fixed by just rebooting and clearing cmos several times. I wouldn't count on GPU being flat out dead to clear cmos, do i power down and have the PSU power switch set to off? and then do the screwdriver trick to the pin that says JBAT1 ?? or do i do this while my pc is on? also, do i keep my gpu plugged in wihle doing this? | ||
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Craton
United States17303 Posts
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IMKR
United States378 Posts
On September 15 2014 06:07 Craton wrote: Normally you just move the 2 pin plastic thing. Read your motherboard's manual. this is what i got from the motherboard manual pdf online "English 24 JBAT1: Clear CMOS Jumper There is CMOS RAM onboard that is external powered from a battery located on the motherboard to save system configuration data. With the CMOS RAM, the system can automatically boot into the operating system (OS) every time it is turned on. If you want to clear the system configuration, set the jumpers to clear the CMOS RAM." also what about the my other questions regarding power swtich, gpu, etc etc???? | ||
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Craton
United States17303 Posts
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IMKR
United States378 Posts
should I clear cmos with power plugged in, power supply on/off ?? with GPU connected? with video input connected to GPU or onboard motherboard? etc etc | ||
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IMKR
United States378 Posts
i freaken love you guys. !!! ty!! i held the cmos clear with a screwdriver for a couple seconds. replugged in gpu, and i got a screen saying all some stuff along with the bios being reset. and pressing f2 to continue. hopefully it wont get screwed up again. however, how come this happened?? i dont get it.. i mean all i did was change a freaken case fan ...... | ||
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Craton
United States17303 Posts
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