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Crashes / Hanging, Fullscreen gaming and otherwise - Page 2

Forum Index > Tech Support
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Killcycle
Profile Joined January 2011
United States170 Posts
April 07 2012 06:35 GMT
#21
On April 07 2012 13:43 jaj22 wrote:
Does Furmark still cause restarts?



Furmark passed a half-hour test without skips, hangs errors or anything. Flawlessly, as far as I know. Should I run a longer test?
I fear not the shadows of glory nor the echoes of eternity; place before me a true rendition of greatness... and then we shall see.
jaj22
Profile Joined September 2009
United Kingdom1376 Posts
April 08 2012 02:49 GMT
#22
No, that just doesn't match "I seem to be getting the same problem". Apparently the PSU fixed the Furmark shutdown, so you had two separate faults in the first place, which explains my terrible diagnosis

The second fault is most likely to be a software problem or a dying HD. Uninstall any AV software and post a CrystalDiskInfo screenshot.

Killcycle
Profile Joined January 2011
United States170 Posts
Last Edited: 2012-04-08 03:24:57
April 08 2012 03:15 GMT
#23
On April 08 2012 11:49 jaj22 wrote:
No, that just doesn't match "I seem to be getting the same problem". Apparently the PSU fixed the Furmark shutdown, so you had two separate faults in the first place, which explains my terrible diagnosis

The second fault is most likely to be a software problem or a dying HD. Uninstall any AV software and post a CrystalDiskInfo screenshot.



Oh, lovely. Well I'm not too annoyed about the PSU, I'd have needed to fix that at some point anyway; better to have found it now than later!

Uninstalled Avast, but I also have TuneUp360 on my pc; should that be disabled or uninstalled as well?

Here's my screenshot:

+ Show Spoiler +
[image loading]

http://i.imgur.com/zyFkB.jpg


What does all this information mean, and is it at dangerous levels?

And your diagnoses are helpful whether initially correct or not, it's my info that needs to be improved thank you thank you!
I fear not the shadows of glory nor the echoes of eternity; place before me a true rendition of greatness... and then we shall see.
EdenPLusDucky
Profile Blog Joined July 2011
571 Posts
Last Edited: 2012-04-08 03:25:04
April 08 2012 03:24 GMT
#24
You do know that tuneup360 is scareware right? certain "copies" of it are rogue software.
Killcycle
Profile Joined January 2011
United States170 Posts
Last Edited: 2012-04-08 03:33:24
April 08 2012 03:25 GMT
#25
On April 08 2012 12:24 EdenPLusDucky wrote:
You do know that tuneup360 is scareware right? certain "copies" of it are rogue software.


The problem has been occurring for much longer than I've used 360; my roommate threw it on the pc about 2 weeks ago after noticing it was getting worse. Though I will look into that. Any tips on spotting a fake? I didn't do the paying or installing, just the using
I fear not the shadows of glory nor the echoes of eternity; place before me a true rendition of greatness... and then we shall see.
EdenPLusDucky
Profile Blog Joined July 2011
571 Posts
April 08 2012 03:27 GMT
#26
rogue as in possible rootkit, since your avast didnt detect it
jaj22
Profile Joined September 2009
United Kingdom1376 Posts
April 08 2012 03:34 GMT
#27
The SMART data there is fine. Doesn't prove that the HD is fine, but it's usually close enough. Try running a disk benchmark application (eg HDTune free version) and see whether there are any dead spots. You'll need to test repeatedly because background software causes random dips.

Also check whether there's anything interesting in event log (control panel->administrative tools->event viewer->windows logs->system).

Killcycle
Profile Joined January 2011
United States170 Posts
Last Edited: 2012-04-08 04:40:07
April 08 2012 03:44 GMT
#28
My HDTune results (read): [image loading]

As to the windows error log, I'm reading through it now and I don't see much of anything related to crashes or the noted programs. I have a few application hangs, but I remember why those hung and it's nothing to do with the issue. I'm see a few errors having to do with Autodesk Maya, which I installed recently (a month ago). That error (recurring) reads:

+ Show Spoiler +
"Activation context generation failed for "c:\Program Files\Autodesk\Composite 2012\python\lib\distutils\command\wininst-8_d.exe". Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis."


Also, there's a warning which iirc has to do with the Witcher game; during installation it wouldn't run properly, so I did research and had to disable a driver by Tages Protection to have it run right. The warning reads:

+ Show Spoiler +
"The application (Tages Protection, from vendor Tages SA) has the following problem: A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows."


Should this be an issue?

There's another, more interesting error:

+ Show Spoiler +
"Windows cannot unload your registry file. The memory used by the registry has not been freed. This problem is often caused by services running as a user account. Try configuring services to run in either the LocalService or NetworkService account.

DETAIL - The media is write protected."


Don't know where to begin on that one.

There's an SC2 crash under "Application Hang" in there and an Explorer.EXE crash under the same category, with an error:

+ Show Spoiler +
"The program SC2.exe version 1.4.3.21029 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 19e4
Start Time: 01cd0f04a49365b9
Termination Time: 165
Application Path: C:\Program Files (x86)\StarCraft II\Versions\Base21029\SC2.exe
Report Id: b8090efa-7af9-11e1-ba46-1c6f65d33a90"


That's about it for the last two weeks, besides recurrences of some of the maya and tages protection errors, and a few miscellaneous warnings:

+ Show Spoiler +

"Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
2 user registry handles leaked from \Registry\User\S-1-5-21-2887727088-3400729189-2036296902-1000:
Process 7720 (<Unknown>) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000
Process 3220 (<Unknown>) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000"

"The content source <csc://{S-1-5-21-2887727088-3400729189-2036296902-1000}/> cannot be accessed.

Context: Application, SystemIndex Catalog

Details:
(HRESULT : 0x80004005) (0x80004005)
"

"Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
15 user registry handles leaked from \Registry\User\S-1-5-21-2887727088-3400729189-2036296902-1000:
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Policies\Microsoft\SystemCertificates
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Policies\Microsoft\SystemCertificates
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Policies\Microsoft\SystemCertificates
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Policies\Microsoft\SystemCertificates
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Microsoft\SystemCertificates\Disallowed
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Microsoft\SystemCertificates\trust
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Microsoft\SystemCertificates\Root
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Microsoft\SystemCertificates\My
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Microsoft\SystemCertificates\CA
Process 4236 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-2887727088-3400729189-2036296902-1000\Software\Microsoft\SystemCertificates\TrustedPeople"

I fear not the shadows of glory nor the echoes of eternity; place before me a true rendition of greatness... and then we shall see.
Killcycle
Profile Joined January 2011
United States170 Posts
Last Edited: 2012-04-12 03:45:58
April 12 2012 03:14 GMT
#29
So I tried reinstalling my graphics drivers using driver sweep through safemode, etc, and reinstalling them, but the problem persists.
I fear not the shadows of glory nor the echoes of eternity; place before me a true rendition of greatness... and then we shall see.
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