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new xsplit patch - performance drop

Forum Index > Tech Support
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Elzar
Profile Joined November 2010
Germany204 Posts
Last Edited: 2011-04-12 23:03:06
April 12 2011 22:50 GMT
#1
Since the new public beta 2 patch, my performance dropped badly.
I didn't change any settings!

Also i got mouse flickering no matter if "capture of layered windows" is on or off.

Does anybody else have this problem or might know how to fix this?

Here's a video i captured before the patch: http://de.justin.tv/elzartv/b/283522587
and after the patch: http://de.justin.tv/elzartv/b/283552396

No settings (framerate, bitrate, resolution, etc.) were changed.

PC specs:

AMD Athlon Phenom II X4 955 BE
4 Gig Ram
Radeon HD 5870
Windows 7 - 64 bit
DSL 16k

Xsplit Settings:

1280x720
24 fps
Quality: 6
Bitrate: 710 kb/s

Before the patch everything looked great.
I dont know why the patch made things worse.

//edit

It's not just me.
Friends of mine got the same thing.
In game it looks just as before the patch, but the video quality is reduced and the framerate is dropping if you rewatch your broadcast, like i've shown in my 2 example videos.
infinitestory
Profile Blog Joined April 2010
United States4053 Posts
April 12 2011 23:12 GMT
#2
Roll back the patch then? It is a beta after all.
Translator:3
Elzar
Profile Joined November 2010
Germany204 Posts
April 12 2011 23:17 GMT
#3
If i install Public Beta Patch 1 again, i won't be able to log in.
MontagneBleu
Profile Joined December 2009
Canada70 Posts
April 12 2011 23:35 GMT
#4
Same here, and when i try set setting down, i got error syncro message. So can`t get proper stream anymore .
Elzar
Profile Joined November 2010
Germany204 Posts
Last Edited: 2011-04-12 23:38:49
April 12 2011 23:37 GMT
#5
Okay, now i can log in again.
Thank you.

Thread can be deleted.

//edit

MontagneBleu, just install Public Patch 1.
You can log in again.

Link for Public Patch 1: http://www.xsplit.com/download/

MontagneBleu
Profile Joined December 2009
Canada70 Posts
April 12 2011 23:50 GMT
#6
confirm that s work
Elzar
Profile Joined November 2010
Germany204 Posts
April 13 2011 10:57 GMT
#7
Ok, i just received an email from the xsplit support, telling me i should "try removing then re-adding all your screen region sources".

And guess what, it worked. :D

So Public Patch 2 is safe to use.
So for any of you having problems with the new patch, remove then re-add all screen region sources.
Wipples
Profile Joined November 2010
Canada269 Posts
April 13 2011 20:44 GMT
#8
i didnt read this before I had the problems, so Ill post my solution here (though Elzars is probably less time consuming ) Just uninstall it and download the update from their website, works :D
MrBitter
Profile Joined January 2008
United States2940 Posts
April 13 2011 21:16 GMT
#9
On April 13 2011 19:57 Elzar wrote:
Ok, i just received an email from the xsplit support, telling me i should "try removing then re-adding all your screen region sources".

And guess what, it worked. :D

So Public Patch 2 is safe to use.
So for any of you having problems with the new patch, remove then re-add all screen region sources.


Thanks for this.

I was having the same problems, and can confirm that this does fix it.
Mysterion
Profile Joined November 2010
Canada74 Posts
April 13 2011 21:34 GMT
#10
for some reason i cant find the quality tab anymore:S or the bitrate:S
taylor gang or teabag a bear trap
Elzar
Profile Joined November 2010
Germany204 Posts
Last Edited: 2011-04-13 21:43:59
April 13 2011 21:42 GMT
#11
If the fix i posted still doesnt work, try to delete your justin.tv / own3d.com account in your xsplit client and add your account again.

so you have to clean xsplit as if you've never used it before, then re-add everything new and it'll work just like in public patch 1.



@MrBitter

My pleasure. :D

@Mysterion

Well it's there.
Try to reinstall.
Mysterion
Profile Joined November 2010
Canada74 Posts
April 13 2011 21:52 GMT
#12
ok ill give that a go. um also when im watchin the recording there is this ticking sound in the back round... any ideas??
taylor gang or teabag a bear trap
Mysterion
Profile Joined November 2010
Canada74 Posts
April 13 2011 22:00 GMT
#13
well reinstall did nothing. Can someone tell me under what options will i find bit-rate and quality. Weirdest thing i could find it yesterday.
taylor gang or teabag a bear trap
Chahta
Profile Joined February 2011
United States148 Posts
April 13 2011 22:02 GMT
#14
On April 14 2011 06:52 Mysterion wrote:
ok ill give that a go. um also when im watchin the recording there is this ticking sound in the back round... any ideas??

Can you link to a recording? I don't have ticking and I'm using public 2
I accidentally whole f*cking base
Elzar
Profile Joined November 2010
Germany204 Posts
April 13 2011 22:06 GMT
#15
On April 14 2011 07:00 Mysterion wrote:
well reinstall did nothing. Can someone tell me under what options will i find bit-rate and quality. Weirdest thing i could find it yesterday.


Broadcast - Edit Channels - Edit...

Mysterion
Profile Joined November 2010
Canada74 Posts
April 13 2011 22:07 GMT
#16
http://www.justin.tv/steriongw/b/283620962
taylor gang or teabag a bear trap
Elzar
Profile Joined November 2010
Germany204 Posts
Last Edited: 2011-04-13 22:11:55
April 13 2011 22:10 GMT
#17
On April 14 2011 07:07 Mysterion wrote:
http://www.justin.tv/steriongw/b/283620962


if you watch your own stream while you stream, you have to mute it otherwise it generates feedback.

//edit

oh wait, you did mute it.
you got your mic on or somethink like that?
Mysterion
Profile Joined November 2010
Canada74 Posts
April 13 2011 22:10 GMT
#18
thanks a lot Elzar good man
taylor gang or teabag a bear trap
Elzar
Profile Joined November 2010
Germany204 Posts
April 13 2011 22:12 GMT
#19
oh ok, i guess it was the feedback then. :D

np np
Pasky
Profile Joined November 2010
United States29 Posts
April 14 2011 21:40 GMT
#20
On April 13 2011 19:57 Elzar wrote:
So Public Patch 2 is safe to use.
So for any of you having problems with the new patch, remove then re-add all screen region sources.


This does fix it. Thank you very much.
Fun Fun Fun Fun Fun Fun
HeeroMaki
Profile Joined August 2010
United States27 Posts
April 15 2011 22:23 GMT
#21
I tried re-adding all my screen captures, deleteing my channel from the site and reinstalling after uninstalling and not working for me still getting mouse flashing, will update people if I find a way to fix it, i did email support as well. but if not working for anyone else or if anyone has any more ideas on how to fix it please let me know. I will post back as soon as I have fixed it for myself as well.
Catechin
Profile Joined January 2011
Canada11 Posts
April 16 2011 02:10 GMT
#22
@HeeroMaki
You have to disable show mouse clicks. For some reason the latest patch glitches the mouse out with that activated.

I'm still getting lag issues, even after remaking my screen regions. Ugh. Not fun.
Elzar
Profile Joined November 2010
Germany204 Posts
April 16 2011 08:47 GMT
#23
On April 16 2011 07:23 HeeroMaki wrote:
I tried re-adding all my screen captures, deleteing my channel from the site [...]


I didnt say you should delete your justin.tv / own3d.com account, but your account in your xsplit client. But maybe you meant that and i'm just misunderstanding you. =)

I hope the support will have some answers for you guys.
RushGG
Profile Blog Joined August 2010
United Kingdom212 Posts
April 16 2011 09:59 GMT
#24
I found that if you click the screen region in the selection box in bottom left of main xsplit screen, for some reason it always has "capture layered windows" on, even if you have it turned off in the general settings. Untick that and no more flickering mouse.

However, I am still getting insane streaming lag, like it seems about 5fps, even on 320x240... I used to stream on 1280x720, 6 quality, 700, 700, 30 fps absolutely fine. But now, nothing works without extremely bad fps for stream viewers!

*sad-panda*
~ 안녕, 저는 현재 한국어를 배우는 중이에요 :D ~ Follow me on Twitter @RushGeeGee
GUFireFlash
Profile Blog Joined January 2011
United States343 Posts
April 16 2011 16:14 GMT
#25
I deleted all my screen captures and my account and still having the choppy viewing. WTF!
GamerUniversity.com Owner / It's GoSu Staff / http://twitch.tv/GamerUniversity
StavrosHL
Profile Joined December 2010
Greece128 Posts
April 16 2011 16:57 GMT
#26
new version out./.. 1.0.11041401

everything seems to work fine EXCEPT saving settings on site but locally. Failed synchronization with the servers etc etc...it doesnt seem though to be a mojor issue. anyone else having the same prob?

as gar as cho[pping screens lags flickering cursors etc etc i m pretty sure its users' fault cause i assume they didnt make the right things in order of what xsplit proposed. never had such problems .
XeiZ
Profile Joined April 2010
60 Posts
April 16 2011 19:29 GMT
#27
Well, since 1104 i got this chopping/mouse flickering too... wasnt there before.
But simply uncheck "optimize for motion picture" and "capture layered windows" worked.

Only thing i wonder is: Optimize for motion picture - Whats the difference? More cpu usage if checked? more if unchecked? Cant believe that it doesnt do anything cuz a while ago everyone said it HAS to be checked?
Crescend1
Profile Joined November 2010
Poland108 Posts
April 16 2011 23:16 GMT
#28
I guess xplit was patched, and not optimize for motion pict is bad, and its best to uncheck it. Havent tried it, but many people say it helps now. Patching backwards i guesss;/
desRow
Profile Blog Joined May 2009
Canada2654 Posts
April 16 2011 23:18 GMT
#29
On April 16 2011 18:59 1OneLovE wrote:
I found that if you click the screen region in the selection box in bottom left of main xsplit screen, for some reason it always has "capture layered windows" on, even if you have it turned off in the general settings. Untick that and no more flickering mouse.

However, I am still getting insane streaming lag, like it seems about 5fps, even on 320x240... I used to stream on 1280x720, 6 quality, 700, 700, 30 fps absolutely fine. But now, nothing works without extremely bad fps for stream viewers!

*sad-panda*

me too T_T
http://twitch.tv/desrowfighting http://twitter.com/desrowfighting http://facebook.com/desrowfighting
scottyyy
Profile Blog Joined April 2010
United Kingdom796 Posts
April 17 2011 00:26 GMT
#30
I was helping a friend setup a stream today and was trying to get Xsplit to work, but he was getting like 1 frame every 10 seconds on the stream. He had a decent CPU and a very good upload speed too. I tried the good old FME + VhScrCap method and that worked amazingly well. He was getting a solid, consistent fps in game and on the stream, and it looked damn good too. If you're having too much trouble, switch back to the old way until Xsplit sort out their problems.
StavrosHL
Profile Joined December 2010
Greece128 Posts
April 17 2011 00:48 GMT
#31
On April 17 2011 09:26 scottyyy wrote:
I was helping a friend setup a stream today and was trying to get Xsplit to work, but he was getting like 1 frame every 10 seconds on the stream. He had a decent CPU and a very good upload speed too. I tried the good old FME + VhScrCap method and that worked amazingly well. He was getting a solid, consistent fps in game and on the stream, and it looked damn good too. If you're having too much trouble, switch back to the old way until Xsplit sort out their problems.



xsplit works absolutely perfectly. if you dont know how to use it then u deserve to it. dont blame the programm if u havent figure out all of its potential or possible tweaks / solutions.

its funny to imagine that FME is less resource intensive than xsplit.

User was warned for this post
scottyyy
Profile Blog Joined April 2010
United Kingdom796 Posts
Last Edited: 2011-04-17 01:00:32
April 17 2011 00:59 GMT
#32
On April 17 2011 09:48 StavrosHL wrote:
Show nested quote +
On April 17 2011 09:26 scottyyy wrote:
I was helping a friend setup a stream today and was trying to get Xsplit to work, but he was getting like 1 frame every 10 seconds on the stream. He had a decent CPU and a very good upload speed too. I tried the good old FME + VhScrCap method and that worked amazingly well. He was getting a solid, consistent fps in game and on the stream, and it looked damn good too. If you're having too much trouble, switch back to the old way until Xsplit sort out their problems.



xsplit works absolutely perfectly. if you dont know how to use it then u deserve to it. dont blame the programm if u havent figure out all of its potential or possible tweaks / solutions.

its funny to imagine that FME is less resource intensive than xsplit.


I was helping a friend set it up. I use Xsplit and it's fine for me. I know how to use an incredibly simple program with about 8 different possible settings lol. It clearly just doesn't work well on some systems.
Elzar
Profile Joined November 2010
Germany204 Posts
April 17 2011 07:18 GMT
#33
On April 17 2011 09:48 StavrosHL wrote:
Show nested quote +
On April 17 2011 09:26 scottyyy wrote:
I was helping a friend setup a stream today and was trying to get Xsplit to work, but he was getting like 1 frame every 10 seconds on the stream. He had a decent CPU and a very good upload speed too. I tried the good old FME + VhScrCap method and that worked amazingly well. He was getting a solid, consistent fps in game and on the stream, and it looked damn good too. If you're having too much trouble, switch back to the old way until Xsplit sort out their problems.



xsplit works absolutely perfectly. if you dont know how to use it then u deserve to it. dont blame the programm if u havent figure out all of its potential or possible tweaks / solutions.

its funny to imagine that FME is less resource intensive than xsplit.


I know a lot of people who are having problems due to the new xsplit patch.
It's not like they dont know what they're doing, it's the patch.

Re-adding screen regions doesn't seem to do the trick for all of us.
Genzo
Profile Joined September 2010
Denmark207 Posts
April 17 2011 07:57 GMT
#34
I completely uninstalled and reinstalled

the only problem i have now, is that i get these "relics" when i right click anywhere in windows for the menu
when i right click and chose Task Manager "Task manager" stays on the screen where i clicked it
Hokay
Profile Joined May 2007
United States738 Posts
April 17 2011 09:30 GMT
#35
On April 17 2011 09:48 StavrosHL wrote:
Show nested quote +
On April 17 2011 09:26 scottyyy wrote:
I was helping a friend setup a stream today and was trying to get Xsplit to work, but he was getting like 1 frame every 10 seconds on the stream. He had a decent CPU and a very good upload speed too. I tried the good old FME + VhScrCap method and that worked amazingly well. He was getting a solid, consistent fps in game and on the stream, and it looked damn good too. If you're having too much trouble, switch back to the old way until Xsplit sort out their problems.



xsplit works absolutely perfectly. if you dont know how to use it then u deserve to it. dont blame the programm if u havent figure out all of its potential or possible tweaks / solutions.

its funny to imagine that FME is less resource intensive than xsplit.


Dude the new xsplit patch is garbage and a lot of people are having problems with it.
Evire
Profile Blog Joined January 2011
Norway198 Posts
April 17 2011 18:20 GMT
#36
I still prefer using Xsplit beta 1. Weird that it is less bugs on their first release, than the second
MrBitter
Profile Joined January 2008
United States2940 Posts
April 17 2011 22:08 GMT
#37
On April 17 2011 16:57 Genzo wrote:
I completely uninstalled and reinstalled

the only problem i have now, is that i get these "relics" when i right click anywhere in windows for the menu
when i right click and chose Task Manager "Task manager" stays on the screen where i clicked it


If you close all your open browsers, the task manager relic will go away.
Goodseed
Profile Joined December 2010
Korea (South)270 Posts
Last Edited: 2011-04-17 23:48:59
April 17 2011 23:42 GMT
#38
I just started broadcasting with the new update(beta 2) and I didn't know the quality was going to be shit like this.
Here is a video before the fix
http://www.justin.tv/goodseed/b/283931351

After removing my screen region and re-added the screen region of my desktop, everything changed back to normal but it is still laggy.
http://www.justin.tv/goodseed/b/283932204

I think I will just go back to beta 1. Thanks for the fix anyways.

Edit: Crap... I don't know how to go back to beta 1 =[
안녕하소~
ccJroy
Profile Joined April 2010
United States483 Posts
April 18 2011 00:33 GMT
#39
The problem is that there forcing you to use the Beta 2 now, after the 17th i dont think you will be able to revert back to the Beta 1 unfortunately.

Some say re-do screen regions, some say uncheck the "Optimized for motion picture" via screen region tab, but i think Xsplit royal F'd something up when they did this patch and hopefully they'll do a patch...for a patch (Inception much?) to fix it.

Lol Rly?
Goodseed
Profile Joined December 2010
Korea (South)270 Posts
April 18 2011 00:37 GMT
#40
Is there any other program to stream? I prefer xsplit because it is easy to use but any other program?
안녕하소~
Waaagh
Profile Joined October 2010
Germany29 Posts
April 18 2011 10:22 GMT
#41
Same problems here. Asked in another Thread for with another Idea to fix the problem. THREAD

But no answers

@ GoodSeed
There are many programs to stream like the one from Adobe. But they are hard to handle and you need mostly two or three others to stream with it. XSplit is the best alternative, but still make some problems
twitch.tv/waaagh83ger
HuskyGoalie
Profile Joined November 2010
Germany42 Posts
April 18 2011 10:36 GMT
#42
On April 18 2011 08:42 Goodseed wrote:
I just started broadcasting with the new update(beta 2) and I didn't know the quality was going to be shit like this.
Here is a video before the fix
http://www.justin.tv/goodseed/b/283931351

After removing my screen region and re-added the screen region of my desktop, everything changed back to normal but it is still laggy.
http://www.justin.tv/goodseed/b/283932204


I hope one of the Xsplit guys is reading in here or some may refer this to them. Cause thats pretty much the same problem that I and a lot of other people have. It's gonna be pretty laggy even on really low quality settings. They should take a look why.
Waaagh
Profile Joined October 2010
Germany29 Posts
April 18 2011 10:37 GMT
#43
I have send them a mail with a link :D
twitch.tv/waaagh83ger
Aelfric
Profile Blog Joined March 2010
Turkey1496 Posts
April 18 2011 15:58 GMT
#44
Do you guys use own3d.tv with xsplit? I don't know why but i get black screens when i'm trying to get the stream on. Yesterday it somehow worked but today it is black again. I tried removing adding screen region and readding my whole stream too but it just doesn't work. I am trying to check uncheck layered windows and optimize motion picture but they're just no help at all...
Tomorrow never comes until its too late...
Zurachi
Profile Blog Joined October 2010
Canada289 Posts
Last Edited: 2011-04-18 21:53:10
April 18 2011 21:52 GMT
#45
Just did my first broadcast with the new patch to test it out... I managed to fix the blinking mouse icon. During streaming everything seemed fine until I watched my VOD. The actual gameplay is shown to be choppy as fuck when it isn't... while the actual mouse movement seems normal. I'm gonna try re-installing and resetting all my settings if I can't resolve this.

VOD to show what I mean: http://www.justin.tv/elpokemono/b/283993755
@ZurachiTV | www.youtube.com/ZurachiTV | "Satisfaction is the beginning of regression."
Mysterion
Profile Joined November 2010
Canada74 Posts
April 18 2011 23:28 GMT
#46
hmm i got a question. any reason why my stream has a tick tick sound ??? full screen windowed mode maybe ?? also i heard something about close the recording while streaming? anyone wanna elaborate??
taylor gang or teabag a bear trap
HuskyGoalie
Profile Joined November 2010
Germany42 Posts
April 19 2011 09:41 GMT
#47
On April 18 2011 19:36 HuskyGoalie wrote:
Show nested quote +
On April 18 2011 08:42 Goodseed wrote:
I just started broadcasting with the new update(beta 2) and I didn't know the quality was going to be shit like this.
Here is a video before the fix
http://www.justin.tv/goodseed/b/283931351

After removing my screen region and re-added the screen region of my desktop, everything changed back to normal but it is still laggy.
http://www.justin.tv/goodseed/b/283932204


I hope one of the Xsplit guys is reading in here or some may refer this to them. Cause thats pretty much the same problem that I and a lot of other people have. It's gonna be pretty laggy even on really low quality settings. They should take a look why.


Concerning that problem you can rightclick your source screen and remove "optimized for motion picture": Lag is gone for me but the quality is slighty worse than pre-patch. I hope they are gonna fix that lag issue so that everything's working fine again even with optimized motion pictures.
twoscomp
Profile Joined November 2010
United States42 Posts
Last Edited: 2011-04-21 02:34:58
April 21 2011 02:34 GMT
#48
+1 for disabling "optimize for motion picture" fixed my laggy stream issues, I agree that quality is still worse than pre-patch.
zyglrox
Profile Joined August 2010
United States1168 Posts
April 25 2011 23:26 GMT
#49
hate to bump this, but still getting sync errors everytime i try to change a setting. redid my owned and jtv accounts, redid screen capture.
champagne for my real friends, and real pain for my sham friends.
XeiZ
Profile Joined April 2010
60 Posts
Last Edited: 2011-04-26 00:18:07
April 26 2011 00:17 GMT
#50
I hope they are gonna fix that lag issue so that everything's working fine again even with optimized motion pictures.


Wont happen, since the bug is not that its working wrong but more like they forgot to change the lable.
The new lable should be "optimized for NON-motion pictures"

Right from Xsplit´s blog section:
Explanation: "Optimize for motion picture" label was not updated correctly. The text should naturally have been "Optimize for non-motion picture". So by the next update we will get the text label corrected, but in general, keep this checkbox unchecked. (also after the label gets changed to the correct wording "Optimize for non-motion picture").
ChibiZerg
Profile Joined May 2010
Australia27 Posts
April 26 2011 11:09 GMT
#51
User settings, general. Make sure Optimize text resize is disabled. Most people have done that, but in the beta patch 2, for me and a couple of others.. it's still enabled and so it lags.

So make sure it's turned off in user settings > general and ALSO right click on your region source and turn it off there too (for some reason they aren't linked).
nGenZergGirl
Arch00
Profile Joined July 2010
United States233 Posts
April 28 2011 03:19 GMT
#52
I have the same in game FPS issues using xsplit, normal FPS is locked at 60 and never dips (i7 930, GTX 295) but with xsplit it seems to stick around 30 fps constant. Checking optimize for motion picture actually seems to fix it, but that screws up the stream framerate and causes lots of choppiness. I use the .bat file method for FME and VHScrCap/VHMulticam and I have no FPS issues and great stream quality BUT it seems to crash my PC randomly, on average of once every 2 days.

I'd like to use xsplit since it seems more stable but it has weird FPS issues. I think its linked to the fact it forces you to stream your desktop even if you pick SC2 as the screen region. Using VHScrCap with FME, when I choose sc2 as the capture region, it locks it to sc2 and sc2 only, no desktop viewing.
www.twitch.tv/arch00 ~ Arch.391 SC2
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