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*Pics* Justin.tv Server Lag (Freezing Stream) *Pic - Page 6

Forum Index > Tech Support
Post a Reply
Prev 1 4 5 6 7 8 9 Next All
BeanerBurrito
Profile Joined December 2010
1010 Posts
April 15 2011 22:30 GMT
#101
On April 15 2011 11:59 EriktheGuy wrote:
Strange, I had the exact same problem. This suggestion from the JTV forum you linked to solved the issue.
lag issues i know this wont work for everyone , but its a handy tip ive been using here on jtv for a very long time and yes its helped a number of viewers on a number of streams
right click on the video ,click settings , click the centre "file" icon n slide memory bar to unlimited then close at the very least it helps minimise lag and in some cases gets rid of it i find
hoping it works for someone as well as it does me

-spender252, Junior Member


I'm almost afraid to post this, worrying that the problems will start up again in 5 mins. Still, the stream went from unwatchable at 240p to smooth at 720p as soon as I tried this. :S


i tried it, didn't work

thanks for trying tho
What they say: "I'm gonna play support!" What they mean: "I'm gonna feed all game!"
EriktheGuy
Profile Joined September 2010
Canada132 Posts
April 17 2011 17:59 GMT
#102
Does anyone know a thread/site where updates on this issue are being posted?
In mathematics you don't understand things, you just get used to them. -Neumann
BeanerBurrito
Profile Joined December 2010
1010 Posts
April 17 2011 19:24 GMT
#103
On April 18 2011 02:59 EriktheGuy wrote:
Does anyone know a thread/site where updates on this issue are being posted?


this is it

i got a response from someone who works at justin.tv faster on this thread

than on the thread that i posted on their actual help forums - http://community.justin.tv/forums/showthread.php?t=7495 (over a month old, over 3000 views, and 6 pages of replies, none from the justin.tv help forum mods)

still waiting for the reply from emmett, but i can be more patient as long as i know SOMETHING is being done
What they say: "I'm gonna play support!" What they mean: "I'm gonna feed all game!"
Bobbias
Profile Blog Joined March 2008
Canada1373 Posts
April 17 2011 19:32 GMT
#104
There's a useful website for checking out internet issues if you suspect it's somewhere between you and the site, but not either party's fault: http://www.internetpulse.com That site collects information about the different backbone servers connected across the area and tells you which connections aren't working well.

I checked the site when MLG Dallas was eperiencing problems, and I noticed that XO's connection to Cogent was quite bad, and as it turns out XO is based in Dallas, and is an ISP... Now, considering that The guys at MLG said that the battle.net issues were tied to a local ISP, I'm pretty sure that is a perfect example of why that site is useful.

What you need to do is use a tracert command to see which servers you are being bounced through between your ISP and justin.tv's server and then check if any of those are having a problem.

Considering this problem, I don't think that this will help you now but it's definitely a very useful site for helping diagnose internet issues.
zev318
Profile Joined October 2010
Canada4306 Posts
April 17 2011 19:40 GMT
#105
On April 18 2011 04:32 Bobbias wrote:
There's a useful website for checking out internet issues if you suspect it's somewhere between you and the site, but not either party's fault: http://www.internetpulse.com That site collects information about the different backbone servers connected across the area and tells you which connections aren't working well.

I checked the site when MLG Dallas was eperiencing problems, and I noticed that XO's connection to Cogent was quite bad, and as it turns out XO is based in Dallas, and is an ISP... Now, considering that The guys at MLG said that the battle.net issues were tied to a local ISP, I'm pretty sure that is a perfect example of why that site is useful.

What you need to do is use a tracert command to see which servers you are being bounced through between your ISP and justin.tv's server and then check if any of those are having a problem.

Considering this problem, I don't think that this will help you now but it's definitely a very useful site for helping diagnose internet issues.


cant even tracert justin.tv

after the 7th hop, all i get is * * * request time out. i am able to tracert ustream.tv tho, but i have no complaints about them
Professor Awesome
Profile Joined March 2011
Germany26 Posts
April 17 2011 20:33 GMT
#106
Same here, using Deutsche Telekom as my ISP.

Some traceroutes of adresses that pop up in the status bar of firefox while watching the stream:

tracert flash.quantserve.net

Tracing route to flash.quantserve.net [64.124.14.63]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.fon [192.168.178.1]
2 253 ms 259 ms 247 ms 87.186.224.205
3 251 ms 259 ms 258 ms 87.190.189.218
4 265 ms 259 ms 259 ms 194.25.6.66
5 254 ms 98 ms 43 ms 194.25.210.70
6 54 ms 54 ms 54 ms xe-1-1-0.mpr1.cdg12.fr.above.net [64.125.24.6]
7 60 ms 62 ms 62 ms xe-4-0-0.mpr1.lhr3.uk.above.net [64.125.31.249]
8 62 ms 106 ms 61 ms so-0-0-0.mpr1.lhr2.uk.above.net [64.125.27.225]
9 144 ms 148 ms 151 ms so-0-1-0.mpr1.dca2.us.above.net [64.125.27.57]
10 133 ms 132 ms 134 ms xe-0-3-0.cr1.dca2.us.above.net [64.125.29.17]
11 171 ms 172 ms 171 ms xe-2-2-0.cr1.iah1.us.above.net [64.125.29.37]
12 207 ms 213 ms 215 ms xe-1-3-0.cr1.lax112.us.above.net [64.125.26.122]
13 245 ms 221 ms 223 ms xe-2-1-0.cr1.sjc2.us.above.net [64.125.24.18]
14 209 ms 212 ms 210 ms ge-2-2-0.mpr1.sjc2.us.above.net [64.125.30.118]
15 * * * Request timed out.
16 * * * Request timed out.
17 215 ms 204 ms 223 ms forward.markmonitor.com [64.124.14.63]

Trace complete.




tracert stats.jtvnw.net

Tracing route to stats.justin.tv [199.9.249.46]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.fon [192.168.178.1]
2 38 ms 38 ms 38 ms 87.186.224.205
3 39 ms 39 ms 39 ms 87.190.189.214
4 65 ms 41 ms 41 ms hh-ea4-i.HH.DE.NET.DTAG.DE [62.154.33.34]
5 85 ms 201 ms 211 ms 194.25.210.226
6 139 ms 139 ms 139 ms xe-3-0-3.ar1.iad1.us.nlayer.net [69.31.31.230]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
etc. etc.
Bigpet
Profile Joined July 2010
Germany533 Posts
April 18 2011 18:15 GMT
#107
Bigpet wrote:
Now I just gotta pinpoint my problem. I'm gonna try and stream from the university, once I get back and then I'll know if JTV just doesn't play nice in certain places or just not some ISPs


I just used the vpn from my University and it works without any lag whatsoever. So it actually is a bad route that my normal ISP takes. Is there any reason to tell my ISP that they have a bad route or do big ISPs just ignore their private clients?
I'm NOT the caster with a similar nick
lowkontrast
Profile Blog Joined August 2010
United States855 Posts
April 18 2011 18:35 GMT
#108
On April 15 2011 11:59 EriktheGuy wrote:
Strange, I had the exact same problem. This suggestion from the JTV forum you linked to solved the issue.
lag issues i know this wont work for everyone , but its a handy tip ive been using here on jtv for a very long time and yes its helped a number of viewers on a number of streams
right click on the video ,click settings , click the centre "file" icon n slide memory bar to unlimited then close at the very least it helps minimise lag and in some cases gets rid of it i find
hoping it works for someone as well as it does me

-spender252, Junior Member


I'm almost afraid to post this, worrying that the problems will start up again in 5 mins. Still, the stream went from unwatchable at 240p to smooth at 720p as soon as I tried this. :S


Thank you so much this solved my problem here:

http://www.teamliquid.net/forum/viewmessage.php?topic_id=213385
MrTortoise
Profile Joined January 2011
1388 Posts
Last Edited: 2011-04-18 19:50:49
April 18 2011 19:47 GMT
#109
Justin.tv is fine here in UK

read what OP is saying

Its not a general bandwidth problem it is packet loss - ther will be somethign that his ISP is doign or somthing on the way that is broken

Get a really good tracing program and look for loop backs ... tracert doesnt report on them
zev318
Profile Joined October 2010
Canada4306 Posts
Last Edited: 2011-04-24 03:22:16
April 24 2011 03:21 GMT
#110
;_;

emmett wru!
locopuyo
Profile Joined January 2010
United States145 Posts
April 24 2011 21:51 GMT
#111
i have the exact same issue and I also use Comcast. 20 mbit in Minnesota
I think it may have to do with Comcast's connection to Justin.tv
Competitive RTS Shmup - EliteOwnage.com/poe
zev318
Profile Joined October 2010
Canada4306 Posts
April 25 2011 02:02 GMT
#112
wish i could just ping/traceroute jtv myself :\ then i would know where the problem is
naikk
Profile Joined July 2010
Germany2 Posts
May 04 2011 20:30 GMT
#113
i had lag aswell, picture freezed every 5 seconds. this started this week.
than i installed hotspot shield wich gives me a us ip, now streams runs smooth.
Bengali
Profile Joined May 2011
Germany1 Post
May 04 2011 23:05 GMT
#114
i have insane lags aswell during the last 2 days...just on justin.tv...the other streams are running well.

also tried hotspot shield, but still lagging
Morale
Profile Joined August 2010
Sweden1010 Posts
May 05 2011 12:26 GMT
#115
Have had it too the last 2 days, hope they fix it soon
(Max 20 chars)
Profile Joined March 2011
149 Posts
May 05 2011 16:08 GMT
#116
Something must have happened yesterday.
I tried to tune in to some streams on j.tv but everyone lagged as hell.

As it's j.tv, i didn't worry too much about it and watched streams on other hosters. I hoped they would solve their problem soon.

But today it's still the same. Carn, Whitera, Lz, Fargo, Slush, Vibe... i tried all the featured streams on j.tv and all lag the same way. Even on 240p.

As naikk has no problems while using an US VPN, there might be only a local problem for EU viewers.

I'm glad there is at least one featured that doesn't use j.tv. I'll watch Mana and hope j.tv get's everything fixed soon.
BeanerBurrito
Profile Joined December 2010
1010 Posts
May 05 2011 19:00 GMT
#117
On May 06 2011 01:08 (Max 20 chars) wrote:
Something must have happened yesterday.
I tried to tune in to some streams on j.tv but everyone lagged as hell.

As it's j.tv, i didn't worry too much about it and watched streams on other hosters. I hoped they would solve their problem soon.

But today it's still the same. Carn, Whitera, Lz, Fargo, Slush, Vibe... i tried all the featured streams on j.tv and all lag the same way. Even on 240p.

As naikk has no problems while using an US VPN, there might be only a local problem for EU viewers.

I'm glad there is at least one featured that doesn't use j.tv. I'll watch Mana and hope j.tv get's everything fixed soon.


i and many others are from the united states and have this same problem

i think one of the biggest things i wanted to stress in this thread is that it ISN'T only Europeans that have this issue

but, you say it just happened yesterday and never before then?
What they say: "I'm gonna play support!" What they mean: "I'm gonna feed all game!"
deathserv
Profile Blog Joined July 2010
United States228 Posts
May 05 2011 19:44 GMT
#118
For what it is worth, I am having similar problems to yours. It doesn't sound like you are having an isolated issue. Using lower quality makes it better, but doesn't eliminate the problem, making me think that you're on to something.
BeanerBurrito
Profile Joined December 2010
1010 Posts
May 29 2011 20:54 GMT
#119
still having this issue, currently experienced it watching tlattack
What they say: "I'm gonna play support!" What they mean: "I'm gonna feed all game!"
jelle
Profile Joined September 2010
Denmark88 Posts
June 09 2011 01:14 GMT
#120
Okay so, for what it's worth, I'm gonna give my 2 cents here.

I sometimes experience this too, mostly when i try to watch NASL live.

like today - I've been having utter lag, the last 30 minutes.. like, 2 seconds of video/audio, and 5 second break.

I tried going directly to jtv, went down to even 240p, no difference.

Refreshing the window, with no effect.

After running for about 10 minutes, it got a bit better, but maybe like 4 sec of audio/video, 4 sec break.

At this point i just switched the stream to "best", and back to 720p, and now it runs smooth, no lag at all.

Now I'm gonna try this out a bit more, with trying to change the quality, and see how it goes.

My theory kinda goes on something like, every time you try to access a stream, you get delt to a server which at that point in time, shows a good enough connection, to stream what you request.

Now if you just keep requesting the stream over and over, eventually you will get delt to a server which consistently delivers a good connection for you.

I don't know if this just is a 1 time quincidence, so I'm gonna test it out a bit more,

best regards,

Jelle
"I don't know which weapons will be used in WorldWar 3, but WorldWar 4 will be fought with sticks and stones" - Albert Einstein
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