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*Pics* Justin.tv Server Lag (Freezing Stream) *Pic - Page 7

Forum Index > Tech Support
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HoCRonin
Profile Joined December 2010
Denmark23 Posts
June 09 2011 17:02 GMT
#121
Im having the exact same issue as above mentioned these last few days.
I do not think it is a problem on our side (Country/region) because everything else works fine.
It is impossible to watch any stream via JTV with the constant lagging on any setting.

Anyone else from DK and or Northern Europe experiencing this?
Ive looked at the JTV forum but there is no threds about this.

Tryed:
Reinstalling flash 10,3,181,14
Deleting cashe and stuff in Firefox 4.01
Google Crome

My connection:
http://www.speedtest.net/result/1333995136.png
http://www.pingtest.net/result/41764024.png

Sporer rute til justin.tv [199.9.249.30]
over et maksimum af 30 hop:

1 8 ms 7 ms 7 ms 10.68.0.1
2 8 ms 7 ms 7 ms 10.250.0.225
3 7 ms 7 ms 7 ms xe-4-0-0-125-1000M.virnqu1.ip.tele.dk [80.63.52.13]
4 122 ms 125 ms 137 ms as-0.ashbnqp1.us.ip.tdc.net [83.88.31.141]
5 122 ms 123 ms 122 ms eqix.xe-3-2-0.cr1.iad1.us.nlayer.net [206.223.115.60]
6 127 ms 138 ms 125 ms ae1-30g.ar1.iad1.us.nlayer.net [69.31.31.130]
7 * * as46489.xe-3-0-7.ar1.iad1.us.nlayer.net [69.31.10.66] rapporter: Modtagernet ikke tilg‘ngeligt.

Sporing fuldf›rt.
CatNzHat
Profile Blog Joined February 2011
United States1599 Posts
June 09 2011 17:44 GMT
#122
I believe that it is a problem with JTV's hosting platform, they've recently had a huge swell in viewership, which is eating up more bandwidth than their network currently supports. This causes little lag spikes for people in certain areas of the network during heavy traffic hours.

I have no idea if I am right or not, but it is the most logical explanation for the problem, and seeing as your internet appears to be quite nice and your browser and flash are up to date the problem is most likely on their end.

I myself have not experienced lag on JTV in awhile, and it's always an issue that is experienced by all people watching streams when I do. Anyways, hope this helps keep people from trying to solve a problem with their computer/connection when none exists.
Troopi
Profile Joined August 2010
Denmark383 Posts
Last Edited: 2011-06-09 17:52:30
June 09 2011 17:51 GMT
#123
Since about one week me and a friend experience the exact same problems when we want to watch justin.tv streams. Before that time everything was fine and even 1080p HD US-streamers no problem. But since 3-5 days the streams are almost unwatchable. Even if I choose quality 480p and below.

Some1 else from Denmark/Scandinavia got this problem? We have a 100mbit down/ 80mbit up connection so its definetly not us...
Wesh
Profile Joined March 2010
Denmark10 Posts
June 09 2011 18:26 GMT
#124
I've always been able to watch justin.tv on the best quality. But now I have the exact same problem. Tried reinstalling flash, remove temporary internet files etc.
I'm from Denmark too btw.
kulviks
Profile Joined May 2011
Denmark13 Posts
June 09 2011 18:32 GMT
#125
Yea i have the same problem to, have a few co workers that have the exact same problem, and all other streams not run on justin.tv runs fine, its only justin.tv, sad thing is its prolly gonna be really hard to find a solution to, if its a region problem, and its not justin.tvs servers fault in some way, cause how do you ask your isp to fix your problem with one single homepage but i really do hope some solution comes up, ive also tried to reinstall flash

From denmark to btw
hope its not only a DK problem, cause then we will prolly never get it fixed :D
Peanutbutt3r
Profile Joined February 2011
Denmark23 Posts
June 09 2011 18:38 GMT
#126
It used to work fine for me, but since I reinstalled my OS (Win7 32 bit ) a few days back, I've had the exact same problem.. Watching White-ra's stream right now ( He uses JTV ), and it lags to the point where it's unwatchable, which is a shame since Mr. Ra is my favorite streamer : (

I'm sure that it's not my connection, but I'm too lazy to test it atm.
From the sky scraper, down to the submarine
HoCRonin
Profile Joined December 2010
Denmark23 Posts
Last Edited: 2011-06-09 19:16:14
June 09 2011 19:07 GMT
#127
Right so atleast peole from DK get this problem i see.
I have emailed JTV about the issue and will post any reply i get.
There is no info from any major ISP in DK on their operation information page about this.
I work for one of the major ones (On vacation atm though:p )so ill try to get in touch with some network operation dudes and see if there is anything they can do/ or atleast 100% comfirm its not on our side.

Edit:
Would be nice if people from DK with this issue could post the following so i have some data i could go on with.
Please post with these paramaters:

Your browser and version
Flash and version
Operation system
ISP and connection type

Tracerouter:
Go to a commandpromt and write the following tracert justin.tv > trace.txt
Copy the content in the file in your post.



kulviks
Profile Joined May 2011
Denmark13 Posts
June 09 2011 19:09 GMT
#128
Uhh Tolabakai sounds nice, would be awsome to be able to rule out our ISP :D
kulviks
Profile Joined May 2011
Denmark13 Posts
June 09 2011 19:41 GMT
#129
ive tried with several browsers and Flash

Browsers:
Firefox 4.0.1
Chrome 12.0.742.91
IE 9

Flash:
ive used the newest one
10.3.181.22
also tried 10.3.181.14

OS: Windows 7 Pro 64Bit
ISP: Tele Danmark 50/5 xDSL

Tracert:
My tracert actually looks kinda wierd
1 <1 ms <1 ms <1 ms web2.justin.tv [199.9.249.20]
2 19 ms 19 ms 19 ms web2.justin.tv [199.9.249.20]
3 136 ms 136 ms 136 ms web2.justin.tv [199.9.249.20]
4 136 ms 136 ms 136 ms web2.justin.tv [199.9.249.20]
5 140 ms 140 ms 137 ms web2.justin.tv [199.9.249.20]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * web2.justin.tv [199.9.249.20] reports: Destination net unreachable.

Though ive tried tracing a few of the other webx.justin.tv servers, they all stop at 6

ive tried streaming from my work to, just to test if the connection had anything but ive seen the same lag there to, though earlier today it actaully ran smoothly for a time
lindrup
Profile Joined May 2010
Denmark115 Posts
June 09 2011 20:43 GMT
#130
Yeah I got it too, sucks bad. I've used to watch stream with 1080p with no lag what so ever, but in the last few days its been lagging a lot to the extend its unwhatchable even on 240p.

Browser:
Chrome 12.0.742.91

Newest flash version

OS Windows 7 Home 64 bit
ISP Fullrate.dk 40/2

Tracert:
Tracing route to justin.tv [199.9.249.14]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms (NONE) [192.168.0.1]
2 31 ms 41 ms 23 ms 95.166.154.1
3 21 ms 22 ms 22 ms ge1-0-7.mr1.ar.dk.ip.fullrate.dk [90.185.4.181]
4 23 ms 45 ms 22 ms te0-0-0.mr2.ar.dk.ip.fullrate.dk [90.185.4.149]
5 24 ms 26 ms 22 ms xe-2-2-0.arcnqp7.dk.ip.tdc.net [195.215.109.205]
6 117 ms 116 ms 116 ms as-0.nyk2nqp1.us.ip.tdc.net [83.88.29.23]
7 132 ms 132 ms 132 ms paix-nyc.xe-4-3-0.cr1.nyc3.us.nlayer.net [198.32.118.77]
8 132 ms 132 ms 133 ms ae6-30g.cr1.nyc2.us.nlayer.net [69.31.34.135]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
etc

Something is rotten in the state of Denmark...
It's better to burn out, yeah, than fade away!
Yrm
Profile Joined September 2010
Denmark41 Posts
June 09 2011 20:53 GMT
#131
same problem here, and also from denmark lol
#esports <3
Wesh
Profile Joined March 2010
Denmark10 Posts
Last Edited: 2011-06-09 21:17:22
June 09 2011 21:05 GMT
#132
Chrome (12.0.742.91 - newest)
Flash (10.3.181.22 - newest)
Windows 7 Enterprise 64bit
TDC 20/2 adsl

Tracerouter:
Tracing route to justin.tv [199.9.249.30]
over a maximum of 30 hops:

1 7 ms 1 ms 1 ms 192.168.1.1
2 21 ms 21 ms 20 ms ge-0-1-0-1103.henqu2.dk.ip.tdc.net [87.59.192.41]
3 112 ms 112 ms 112 ms as-0.nyk2nqp1.us.ip.tdc.net [83.88.29.23]
4 132 ms 128 ms 128 ms paix-nyc.xe-4-3-0.cr1.nyc3.us.nlayer.net [198.32.118.77]
5 127 ms 127 ms 127 ms ae6-30g.cr1.nyc2.us.nlayer.net [69.31.34.135]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
...
tehkamax
Profile Joined June 2011
Denmark1 Post
June 09 2011 21:05 GMT
#133
Same problem

Browser: Google Chrome (12.0.742.91)

Flash: 10.3.181.22

OS: Windows Ultimate x64

ISP: TDC 5/1

1 20 ms 20 ms 20 ms ge-0-1-0-1103.henqu2.dk.ip.tdc.net [87.59.192.41]
2 111 ms 111 ms 111 ms as-0.nyk2nqp1.us.ip.tdc.net [83.88.29.23]
3 128 ms 131 ms 127 ms paix-nyc.xe-4-3-0.cr1.nyc3.us.nlayer.net [198.32.118.77]
4 126 ms 127 ms 126 ms ae6-30g.cr1.nyc2.us.nlayer.net [69.31.34.135]
5 * * * Anmodning fik timeout.
6 * * * Anmodning fik timeout.
.....

Mactator
Profile Joined March 2011
109 Posts
Last Edited: 2011-06-09 21:43:22
June 09 2011 21:17 GMT
#134
Same problem, also from Denmark. A work around is to shift between resolution and quality(low/high) as one guy said. It took me a few minutes but then it works with no lag at all. Just don't change it after that
kulviks
Profile Joined May 2011
Denmark13 Posts
June 09 2011 21:47 GMT
#135
there might be something about the change of quality untill you get a stabel connection, ive just noticed when i tried a stream now, that it is going flawless, and then a ran a tracert and noticed it pointed to the web1.justin.tv where the other times it was the web7 or web5 i think, so im gonna try and play a little tomorrow with getting it to pick the web1 when i wanna see stream, to kinda test if it has anything to do with what server you get connected to perhaps, there might be something there.

Mactator could you try and run a tracert to justin.tv when you streaming runs smooth to see wich server it points to
Archvil3
Profile Joined September 2010
Denmark989 Posts
June 09 2011 22:41 GMT
#136
Yup same problem, from Denmark as well. Everything was perfect untill about one week ago when all JTV streams became unwatchable.

ISP is Fullrate
Let thy speech be better than silence, or be silent.
Mactator
Profile Joined March 2011
109 Posts
June 09 2011 22:41 GMT
#137
The log from tracert is the same as Wesh's above. The problem with the lag is not consistent though. Some streams run smoothly at low quality, others at high quality. Probably just a temporary problem.
Archvil3
Profile Joined September 2010
Denmark989 Posts
June 09 2011 22:44 GMT
#138
There is a thread on Justin.tv's support forum about it.

http://community.justin.tv/forums/showthread.php?t=8649

They dont seem to have any idea of the problem at this moment.
Let thy speech be better than silence, or be silent.
KOVU
Profile Joined September 2010
Denmark708 Posts
Last Edited: 2011-06-10 00:28:33
June 09 2011 23:05 GMT
#139
Having the same problem, sometimes it doesn't lag whatsoever but 90% of the time it's unwatchable.

Tried in these browsers:
IE 8.0.7600.16385
Opera 11.11

Flashversion 10.3.181.22, tried some older ones too.

OS: Win7 64bit

ISP: FastTV 100/100

The tracert command in cmd doesn't do anything for me. I might have done something wrong tho.
Dag0N
Profile Joined May 2011
Denmark25 Posts
June 09 2011 23:16 GMT
#140
On June 10 2011 02:02 Tolabakai wrote:
Im having the exact same issue as above mentioned these last few days.
I do not think it is a problem on our side (Country/region) because everything else works fine.
It is impossible to watch any stream via JTV with the constant lagging on any setting.

Anyone else from DK and or Northern Europe experiencing this?
Ive looked at the JTV forum but there is no threds about this.



I'm from Denmark and have the same problem.. Though it seems like some streams from jtv do not lag for me, while others do.
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