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Sudden FPS drops - Page 3

Forum Index > Tech Support
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technologic
Profile Joined July 2010
4 Posts
August 02 2010 06:11 GMT
#41
I have the same problem as the OP.

The only thing we have similar is XP SP3.

I noticed a lot of XP in this thread. Anyone think there's some causation? Or is it just people running XP tend to have older computers?
Baarn
Profile Joined April 2010
United States2702 Posts
August 02 2010 06:14 GMT
#42
You should try running driver sweeper which I have posted in the thread before your post to remove any old drivers before installing new ones. XP is actually quite decent and rectifies driver issues people are having with other OS.
There's no S in KT. :P
mav451
Profile Joined May 2010
United States1596 Posts
August 02 2010 06:20 GMT
#43
On August 02 2010 15:11 technologic wrote:
I have the same problem as the OP.

The only thing we have similar is XP SP3.

I noticed a lot of XP in this thread. Anyone think there's some causation? Or is it just people running XP tend to have older computers?


It's the latter. The OS is not the problem here.
With no power comes no responsibility?
Raveler
Profile Joined June 2010
Belgium27 Posts
August 02 2010 13:14 GMT
#44
On August 02 2010 12:23 ramen- wrote:
Do any of the people with this problem have a good sound card? If not, the game is probably using default drivers with a small ram cache. When the game tries to play the sound and it's not in the cache, it loads it from the hard drive and stalls the game.

Just a theory, of course.


No cigar, I have a Soundblaster X-Fi Xtreme...
OrcManneR
Profile Joined August 2010
Sweden8 Posts
August 02 2010 14:52 GMT
#45
I got a problem with sudden fps drops, sometimes my sc2 drops to 1-2 fps for some reason, it happens randomly, sometimes as soon as the game starts and sometimes later in, and sometimes even when i watch replays....

Never happened in the beta and i think it started with the latest patch, not sure.

specs:

INTEL CORE 2 DUO E8400 3.0GHZ 6MB 1333MHZ S-775
ASUS RADEON HD4870 512MB DDR5 PCI-E DVI
CORSAIR 4GB DDR2 XMS2 PC6400 (2X2GB)

win xp

I run the game in medium and 1440x900 Fullscreen.


Thx
Nobody poops but you
baik0r
Profile Joined August 2010
Bulgaria9 Posts
August 02 2010 15:35 GMT
#46
Ok... I give up!!! I've waited.. read, looked for help, uninstalled and installed new drivers(gpu, chipset, sound), formatted drives and when I drew the line - there was NO IMPROVEMENT at all!

I'm currently using this machine:

ASUS G51J:

Windows 7 Home Premium (64-bit)
Intel Core i7-720QM (1.6GHz, 1333MHz FSB, 6MB Cache) up to 2.93Hz
NVIDIA GeForce GTX 260M 1GB GDDR3 memory
4GB PC3-8500 DDR3 SDRAM (2GB x 2)
Two 320GB Seagate 7200RPM Hard Drives

Additional info:

Nvidia 258.96 drivers
GPU Temp: around 85 (normal for Asus)
Core Temps: Low 61 High 80


I bought it 3 months ago for 1500 Euro, so I can play sc2 on high AND guess what.. I can't play it even on medium.

Ever since the BETA patch 7 my sc2 performance is getting worse.. unplayable for competitive games I would say (FPS around 70 on high and medium but every minute or so it drops down to 15-25 FPS AND this is VERY annoying). Even after I capped the FPS in variables.txt to 60 it still constantly drops to 15-25! I'm going crazy.

Please give some feedback, what's wrong with this game/this machine?

Performance screenshot:

http://img685.imageshack.us/f/performancey.jpg/
Black Gun
Profile Blog Joined July 2009
Germany4482 Posts
August 02 2010 15:45 GMT
#47
just a little theory: has anyone with gddr5 ram on his graphics card ever experienced this?
"What am I supposed to do against this?" - "Lose!" :-]
iNSiPiD1
Profile Joined May 2010
United States140 Posts
Last Edited: 2010-08-02 15:48:42
August 02 2010 15:47 GMT
#48
I had this happen to me in a now ancient MMO called EverQuest that I used to play when I was younger. My character would be running along just fine, and then bam instant FPS drops down to 1-5 FPS from the normal. At first I thought it was completely 'random' but I learned that as time went on it would become more frequent, and it would always take the longest to occur when I first turned my computer on and loaded up the game.

So in time I learned that it was my video card overheating. I know you said your temps are good, but take the side of your case off, and put a small floor fan next to it just blowing inside your case.

When I did this all of the frame rate drops stopped happening, and I knew after that that I needed a new video card.

I'm not kidding about this by the way, so don't make fun of my solution please

edit: On the other hand, I'm noticing a lot more people having this problem that just the OP in this thread...so I'm reluctant to think that all of you are having overheating problems, oh well I tried to help.
"What is asserted without reason, may be denied without reason."
Raveler
Profile Joined June 2010
Belgium27 Posts
Last Edited: 2010-08-02 15:48:34
August 02 2010 15:47 GMT
#49
I've done extensive benchmarks on this issue with CPU/memory/paged pool usage and temperatures for CPU and GPU, and there's no bottleneck to be found.

My CPU is used for about 50% when the drop occurs, and during the drop it doesn't spike or anything, but remains around 50%. Same for memory: about 80% used but it never goes to 100% during the slowdowns. Very strange issue.

The temperature never goes above about 70°, so that's totally acceptable. I'm sure that's not the issue either.
Kreychek
Profile Joined April 2010
United States10 Posts
Last Edited: 2010-08-02 16:06:17
August 02 2010 16:03 GMT
#50
I experience the same, couldn't find any defining aspects about the slowdown until I had a GPU usage monitor open during the occurrence of the problem.

I noticed my GPU usage dropped to 0% when the slowdown occurred.

Full description of the problem as I experience it:
http://us.battle.net/sc2/en/forum/topic/248415154#1

I think determining what would cause the GPU to not even be used (as opposed to being stressed and unable to supply the necessary resources) is key to solving this problem.

I encourage you to get some monitor for your video card either from ATI/Nvidia or the mfg (i.e. EVGA, etc) and check to see if you notice the same thing, otherwise we could be talking about different problems.
Raveler
Profile Joined June 2010
Belgium27 Posts
Last Edited: 2010-08-02 18:24:45
August 02 2010 17:32 GMT
#51
Which program did you use to monitor your GPU usage?

EVGA does not appear to be free and I don't want to pay for it...
SONE
Profile Joined May 2010
Canada839 Posts
August 02 2010 21:16 GMT
#52
gpu-z, hardware monitor, everest(I personally use this one for my g15) for monitoring temperatures.
Shauni
Profile Blog Joined July 2004
4077 Posts
Last Edited: 2010-08-02 23:19:09
August 02 2010 23:09 GMT
#53
On August 02 2010 12:23 ramen- wrote:
Do any of the people with this problem have a good sound card? If not, the game is probably using default drivers with a small ram cache. When the game tries to play the sound and it's not in the cache, it loads it from the hard drive and stalls the game.

Just a theory, of course.


Yeah, I also thought it might be sound related at first, but I have a very good Audiophile card (M Audio Delta). I also tried to use the built in sound card on the motherboard but there was no difference. Disabling sound altogether did nothing either. All research I've done so far points to the older model AMD CPUs. The guy with the intel laptop (or the other guy with intel machines) didn't seem to understand what we were talking about. IT'S NOT JUST FPS DROPS OR UNSTABILITY. The game FREEZES for 5-15 seconds or so (the only real difference from a lockup is that you can move the mouse). Not 1 fps, not 10. zero. What you're talking about is something else. When it doesn't freeze I can run constantly on 60 fps without any drops or unstability. I think this is what we with the AMD San Diego chipset experience. OP might describe a different problem, I'm not too sure.

Anyway I think it's just a quite big bug they haven't cared about or fixed since the beginning of the beta.
I'm taking whatever coverage I can get, because frankly, I'm busy working on this million dollar deal at my job. Early retirement is a good thing brotha man. - MessengerASL
Baarn
Profile Joined April 2010
United States2702 Posts
August 03 2010 00:04 GMT
#54
On August 03 2010 00:35 baik0r wrote:
Ok... I give up!!! I've waited.. read, looked for help, uninstalled and installed new drivers(gpu, chipset, sound), formatted drives and when I drew the line - there was NO IMPROVEMENT at all!

I'm currently using this machine:

ASUS G51J:

Windows 7 Home Premium (64-bit)
Intel Core i7-720QM (1.6GHz, 1333MHz FSB, 6MB Cache) up to 2.93Hz
NVIDIA GeForce GTX 260M 1GB GDDR3 memory
4GB PC3-8500 DDR3 SDRAM (2GB x 2)
Two 320GB Seagate 7200RPM Hard Drives

Additional info:

Nvidia 258.96 drivers
GPU Temp: around 85 (normal for Asus)
Core Temps: Low 61 High 80


I bought it 3 months ago for 1500 Euro, so I can play sc2 on high AND guess what.. I can't play it even on medium.

Ever since the BETA patch 7 my sc2 performance is getting worse.. unplayable for competitive games I would say (FPS around 70 on high and medium but every minute or so it drops down to 15-25 FPS AND this is VERY annoying). Even after I capped the FPS in variables.txt to 60 it still constantly drops to 15-25! I'm going crazy.

Please give some feedback, what's wrong with this game/this machine?

Performance screenshot:

http://img685.imageshack.us/f/performancey.jpg/


Try reverting your drivers back v197.45 and see if that helps. Use driver sweeper before doing that also.
There's no S in KT. :P
Baarn
Profile Joined April 2010
United States2702 Posts
August 03 2010 00:17 GMT
#55
On August 03 2010 01:03 Kreychek wrote:
I experience the same, couldn't find any defining aspects about the slowdown until I had a GPU usage monitor open during the occurrence of the problem.

I noticed my GPU usage dropped to 0% when the slowdown occurred.

Full description of the problem as I experience it:
http://us.battle.net/sc2/en/forum/topic/248415154#1

I think determining what would cause the GPU to not even be used (as opposed to being stressed and unable to supply the necessary resources) is key to solving this problem.

I encourage you to get some monitor for your video card either from ATI/Nvidia or the mfg (i.e. EVGA, etc) and check to see if you notice the same thing, otherwise we could be talking about different problems.


i use msi afterburner. it doesn't allow your gpu to overheat and cease to function.
There's no S in KT. :P
Raveler
Profile Joined June 2010
Belgium27 Posts
August 03 2010 00:41 GMT
#56
Kreychek: I checked my GPU usage using EVGA and I get the exact same behaviour. GPU usage actually drops to 0 when the slowdown occurs. It reverts back to about 30% when the slowdown stops. This is definitely the problem. It seems that, for some reason, SC2 stops sending commands to the GPU.

I also checked the heat during this "attack" and it remains constant at about 100°C (this is also the idle temperature - so it's not a overheat issue).

Looks like we're closing in on the issue... Now it's time to figure out how to fix it.
Baarn
Profile Joined April 2010
United States2702 Posts
August 03 2010 01:00 GMT
#57
Drivers are having problems with sending data to the gpu and ram right now with certain versions of cards. It sucks even more for people with sli configurations using those cards. It's best to revert back to stable (older) drivers until these issues are fixed especially for older mobile platforms.
There's no S in KT. :P
fabiano
Profile Blog Joined August 2009
Brazil4644 Posts
August 03 2010 01:01 GMT
#58
On August 03 2010 09:41 Raveler wrote:
Kreychek: I checked my GPU usage using EVGA and I get the exact same behaviour. GPU usage actually drops to 0 when the slowdown occurs. It reverts back to about 30% when the slowdown stops. This is definitely the problem. It seems that, for some reason, SC2 stops sending commands to the GPU.

I also checked the heat during this "attack" and it remains constant at about 100°C (this is also the idle temperature - so it's not a overheat issue).

Looks like we're closing in on the issue... Now it's time to figure out how to fix it.


We paid $60 for the game and now we have to fix the mess Blizzard has done? Amazing.
"When the geyser died, a probe came out" - SirJolt
tofucake
Profile Blog Joined October 2009
Hyrule19178 Posts
August 03 2010 04:04 GMT
#59
On August 03 2010 09:41 Raveler wrote:
I also checked the heat during this "attack" and it remains constant at about 100°C (this is also the idle temperature - so it's not a overheat issue).

Uh...in your case it might be. A GPU idling at 100C is broken. Idle temps should be half that or even less.
Liquipediaasante sana squash banana
Raveler
Profile Joined June 2010
Belgium27 Posts
August 03 2010 09:59 GMT
#60
It's a 9800 GX2, that's a crossfire card. It's normal that the temperatures are higher than for other cards. And yes, since it is a crossfire card, it is also an SLI configuration.

But I did try multiple versions of drivers, (down to 197.xx) and they all have the same issue. Older drivers actually have it worse. I can of course try to revert to even older drivers, but I doubt that will do any good...
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