• Log InLog In
  • Register
Liquid`
Team Liquid Liquipedia
EDT 05:38
CEST 11:38
KST 18:38
  • Home
  • Forum
  • Calendar
  • Streams
  • Liquipedia
  • Features
  • Store
  • EPT
  • TL+
  • StarCraft 2
  • Brood War
  • Smash
  • Heroes
  • Counter-Strike
  • Overwatch
  • Liquibet
  • Fantasy StarCraft
  • TLPD
  • StarCraft 2
  • Brood War
  • Blogs
Forum Sidebar
Events/Features
News
Featured News
RSL Season 1 - Final Week6[ASL19] Finals Recap: Standing Tall15HomeStory Cup 27 - Info & Preview18Classic wins Code S Season 2 (2025)16Code S RO4 & Finals Preview: herO, Rogue, Classic, GuMiho0
Community News
Esports World Cup 2025 - Brackets Revealed17Weekly Cups (July 7-13): Classic continues to roll8Team TLMC #5 - Submission extension3Firefly given lifetime ban by ESIC following match-fixing investigation17$25,000 Streamerzone StarCraft Pro Series announced7
StarCraft 2
General
Who will win EWC 2025? Esports World Cup 2025 - Brackets Revealed The Memories We Share - Facing the Final(?) GSL RSL Revival patreon money discussion thread The GOAT ranking of GOAT rankings
Tourneys
FEL Cracov 2025 (July 27) - $8000 live event Sparkling Tuna Cup - Weekly Open Tournament Sea Duckling Open (Global, Bronze-Diamond) RSL: Revival, a new crowdfunded tournament series $5,100+ SEL Season 2 Championship (SC: Evo)
Strategy
How did i lose this ZvP, whats the proper response
Custom Maps
External Content
Mutation # 482 Wheel of Misfortune Mutation # 481 Fear and Lava Mutation # 480 Moths to the Flame Mutation # 479 Worn Out Welcome
Brood War
General
BGH Auto Balance -> http://bghmmr.eu/ Flash Announces (and Retracts) Hiatus From ASL BW General Discussion Soulkey Muta Micro Map? [ASL19] Finals Recap: Standing Tall
Tourneys
[Megathread] Daily Proleagues CSL Xiamen International Invitational 2025 ACS Season 2 Qualifier Cosmonarchy Pro Showmatches
Strategy
Simple Questions, Simple Answers I am doing this better than progamers do.
Other Games
General Games
Stormgate/Frost Giant Megathread Path of Exile Nintendo Switch Thread CCLP - Command & Conquer League Project The PlayStation 5
Dota 2
Official 'what is Dota anymore' discussion
League of Legends
Heroes of the Storm
Simple Questions, Simple Answers Heroes of the Storm 2.0
Hearthstone
Heroes of StarCraft mini-set
TL Mafia
TL Mafia Community Thread Vanilla Mini Mafia
Community
General
Things Aren’t Peaceful in Palestine US Politics Mega-thread Russo-Ukrainian War Thread Stop Killing Games - European Citizens Initiative Summer Games Done Quick 2025!
Fan Clubs
SKT1 Classic Fan Club! Maru Fan Club
Media & Entertainment
Korean Music Discussion Movie Discussion! [Manga] One Piece Anime Discussion Thread [\m/] Heavy Metal Thread
Sports
2024 - 2025 Football Thread Formula 1 Discussion TeamLiquid Health and Fitness Initiative For 2023 NBA General Discussion
World Cup 2022
Tech Support
Computer Build, Upgrade & Buying Resource Thread
TL Community
The Automated Ban List
Blogs
Ping To Win? Pings And Their…
TrAiDoS
momentary artworks from des…
tankgirl
from making sc maps to makin…
Husyelt
StarCraft improvement
iopq
Customize Sidebar...

Website Feedback

Closed Threads



Active: 635 users

Put down the pitchforks, or lower them, at least. - Page 9

Forum Index > SC2 General
Post a Reply
Prev 1 7 8 9 10 11 35 Next All
Zdrastochye
Profile Blog Joined November 2010
Ivory Coast6262 Posts
February 14 2012 08:12 GMT
#161
On February 14 2012 17:08 YMCApylons wrote:
Show nested quote +
On February 14 2012 16:44 VirgilSC2 wrote:
On February 14 2012 16:38 Raelcun wrote:
On February 14 2012 16:24 BronzeKnee wrote:
On February 14 2012 16:14 Raelcun wrote:
On February 14 2012 16:08 BronzeKnee wrote:
On February 14 2012 16:05 a9arnn wrote:
On February 14 2012 15:56 BronzeKnee wrote:+ Show Spoiler +

This is what my Gold Membership was supposed to provide when I bought it:

"Access to HQ Pro Circuit Streams"

Sources:
http://forums.majorleaguegaming.com/topic/258885-mlg-gold-membership-gift-cards/
http://reflectzyn.com/competitive-gaming/2011/06/22/mlg-memberships-a-progressive-step-for-competitive-gaming/

Except now it only provides:

"Access to MLG Pro Circuit Championship Broadcasts in HD"

Source:
http://assets0.www.mlg-cdn.com/membership

Don't tell me that the Winter Arena isn't part of the MLG Circuit for 2012 and that it isn't filled with professional players, because it is both. They just changed the names around.

And this my friends, is called bait and switch, and it is illegal. Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product.


Source:
http://en.wikipedia.org/wiki/Bait-and-switch

If you paid for your MLG Membership with a Credit Card, dispute the charge!

Here is some information to help you guys dispute the charges:

Amex Cards: http://search.americanexpress.com/app/answers/display/a_id/706
Visa: http://usa.visa.com/merchants/operations/chargebacks_dispute_resolution/index.html
Mastercard: http://www.mastercard.us/support/transaction-dispute.html
Discover: https://www.discover.com/credit-cards/help-center/faqs/disputes.html

Well the arena isn't a Pro Circuit event, it's an offline qualifier of sorts to precede the main event of Cbus (Seeing as the event's not open to the public/etc.).


This is incorrect. Check my last post above.

http://www.majorleaguegaming.com/news/the-first-details-about-the-mlg-2012-pro-circuit

"The 2012 MLG Pro Circuit will be made up of four distinct Seasons, each with their own Live Championship Event."

The four season represent the 2012 Pro Circuit. And the winter Qualifiers are part of the season, and thus part of the Circuit.

MLG would not have changed their language regarding what Gold Members recieve had this not been the case.


Even if this is true encouraging people to chargeback is going to do more harm than good most likely. If a large volume of chargebacks occur on a vendor then the bank they are with is levied fines due to being associated with that vendor. The bank then usually passes those directly on to the vendor including in some cases adding a fine per chargeback that occurs afterwards. Basically if people do what you are proposing it is more likely to directly harm MLG than it is to make them change their mind on the pricing.

How about you give them time to respond to feedback first?


Alright guys, let me make it simple for you:

Look at the Logo for the Winter Arena and tell me it isn't part of the Pro Circuit:

[image loading]


It is not hard to determine whether or not the Arena is part of the Pro Circuit!

http://pro.majorleaguegaming.com/

I recommend you dispute the charge with your Credit Card company as outlined in an earlier post if you paid for a Gold or Silver membership.


Let me use simple words so you can understand.

Encouraging chargebacks in large volumes to MLG will only result in them paying fines if successful.

Do you honestly think trying to harm MLG financially will get them to reduce prices or give out discounts you believe that they are shorting you?

This is not about if the Arena is part of the pro circuit, your idea is just bad.

Have to agree with Raelcun here.

I'm pretty convinced that what MLG did was, if not fraudulent, extremely close to it. However, processing chargebacks on MLG is not the way to get your voice heard. I'd advise e-mailing their support (much like users, including myself, did after the Silver Renewal) and ask for a refund.

That should get the message across to MLG (and hopefully get you your money back) without harming the organization in a huge way.


Agreed. At face value this is well-within the boundaries of a legally-disputable claim. The question is if "HD Pro Circuit Streams" was ever more precisely defined. Can anyone with a MLG Gold Membership post up the relevant Terms & Agreements that were probably given to you as were purchasing the Gold Pass? It might have been linked in the "receipt" email you would have gotten. If MLG reserved the right to redefine which streams would be offered under the Gold Membership, than you're screwed, because you bought nothing - you should have read the fine print. But if MLG said that Gold Membership entitles you to HD Pro Circuit Streams, than you can go to court, and ask the court to find that MLG Arena falls under that category. The other approach is to show that the advertisements and promotional materials used for the Gold Membership are false and misleading, when compared with what the terms of the Gold Membership actually are. In either case, you might not win, but class-action lawsuits have been won with much less.

Using credit-card chargebacks is probably not a good idea. I'm not clear on how credit-card companies handle this type of dispute, but as you are in a legal grey-area, at best, tread carefully. For a few isolated cases, like here, it is likely that the credit card company would simply eat the charge, and put a little note next to your account.

Keep that pitchfork up.


$10 says nobody is going to take MLG to court to dispute their gold pass rights.
Hey! How you doin'?
Ackers
Profile Joined June 2011
Australia31 Posts
Last Edited: 2012-02-14 08:13:19
February 14 2012 08:12 GMT
#162
PPV does have its merit but starting at $20 is retarded. Start at $5 (Alex thinking $10 isn't unrealistic but to build support and numbers $5, I believe, will stimulate the growth better) and see how its received and raise the price for the next event if demand is off the hook. To go from a free stream to $20 seems greedy and naive. The scene has to grow and mature and I see PPV as a genuine part of the process but solid baby step growth is better in the long run for both MLG and the wider SC2 tournament scene. I don't see value in the offer as GSL is still free and its the best of the best still...
Accept everyone whether you respect them or not.
deadmau
Profile Joined September 2010
960 Posts
February 14 2012 08:13 GMT
#163
On February 14 2012 17:02 lichter wrote:
Show nested quote +
On February 14 2012 16:44 VirgilSC2 wrote:
On February 14 2012 16:38 Raelcun wrote:
On February 14 2012 16:24 BronzeKnee wrote:
On February 14 2012 16:14 Raelcun wrote:
On February 14 2012 16:08 BronzeKnee wrote:
On February 14 2012 16:05 a9arnn wrote:
On February 14 2012 15:56 BronzeKnee wrote:+ Show Spoiler +

This is what my Gold Membership was supposed to provide when I bought it:

"Access to HQ Pro Circuit Streams"

Sources:
http://forums.majorleaguegaming.com/topic/258885-mlg-gold-membership-gift-cards/
http://reflectzyn.com/competitive-gaming/2011/06/22/mlg-memberships-a-progressive-step-for-competitive-gaming/

Except now it only provides:

"Access to MLG Pro Circuit Championship Broadcasts in HD"

Source:
http://assets0.www.mlg-cdn.com/membership

Don't tell me that the Winter Arena isn't part of the MLG Circuit for 2012 and that it isn't filled with professional players, because it is both. They just changed the names around.

And this my friends, is called bait and switch, and it is illegal. Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product.


Source:
http://en.wikipedia.org/wiki/Bait-and-switch

If you paid for your MLG Membership with a Credit Card, dispute the charge!

Here is some information to help you guys dispute the charges:

Amex Cards: http://search.americanexpress.com/app/answers/display/a_id/706
Visa: http://usa.visa.com/merchants/operations/chargebacks_dispute_resolution/index.html
Mastercard: http://www.mastercard.us/support/transaction-dispute.html
Discover: https://www.discover.com/credit-cards/help-center/faqs/disputes.html

Well the arena isn't a Pro Circuit event, it's an offline qualifier of sorts to precede the main event of Cbus (Seeing as the event's not open to the public/etc.).


This is incorrect. Check my last post above.

http://www.majorleaguegaming.com/news/the-first-details-about-the-mlg-2012-pro-circuit

"The 2012 MLG Pro Circuit will be made up of four distinct Seasons, each with their own Live Championship Event."

The four season represent the 2012 Pro Circuit. And the winter Qualifiers are part of the season, and thus part of the Circuit.

MLG would not have changed their language regarding what Gold Members recieve had this not been the case.


Even if this is true encouraging people to chargeback is going to do more harm than good most likely. If a large volume of chargebacks occur on a vendor then the bank they are with is levied fines due to being associated with that vendor. The bank then usually passes those directly on to the vendor including in some cases adding a fine per chargeback that occurs afterwards. Basically if people do what you are proposing it is more likely to directly harm MLG than it is to make them change their mind on the pricing.

How about you give them time to respond to feedback first?


Alright guys, let me make it simple for you:

Look at the Logo for the Winter Arena and tell me it isn't part of the Pro Circuit:

[image loading]


It is not hard to determine whether or not the Arena is part of the Pro Circuit!

http://pro.majorleaguegaming.com/

I recommend you dispute the charge with your Credit Card company as outlined in an earlier post if you paid for a Gold or Silver membership.


Let me use simple words so you can understand.

Encouraging chargebacks in large volumes to MLG will only result in them paying fines if successful.

Do you honestly think trying to harm MLG financially will get them to reduce prices or give out discounts you believe that they are shorting you?

This is not about if the Arena is part of the pro circuit, your idea is just bad.

Have to agree with Raelcun here.

I'm pretty convinced that what MLG did was, if not fraudulent, extremely close to it. However, processing chargebacks on MLG is not the way to get your voice heard. I'd advise e-mailing their support (much like users, including myself, did after the Silver Renewal) and ask for a refund.

That should get the message across to MLG (and hopefully get you your money back) without harming the organization in a huge way.


This BronzeKnee guy routinely posts things that lack sense. =/ I remember his name because of his poor posts


Funny I his name rings the exact same bell lol. Anyway back on topic, I think the price is too high, but I see no point in through Molotov cocktails at MLG. Just don't buy the pass, and the message will be clear. They know how to count the revenue coming in you know, if they fall short of expectations, then things will be changed, why people are demanding this and that from them is beyond me. However, how Winter Circuit is advertised on the website really implies it should be apart of the Pro Circuit, and therefore included in Gold pass.

From a business standpoint, adding the PPV model on top of the already functioning subscription model is really confusing for the consumers. To avoid this drama, they should have made an announcement about changes several tournaments in advance, so they could at least prepare and people won't cry such a huge shit storm on a nearby tourney. It just woulda been smart of MLG. I believe they should have for this one tournament or two, allow Gold members the tourney for free, then eventually phase in a PPV model to avoid really irking a loyal and fresh customer base that they are trying to hook for the long term.

No new business would ever want to irk their potential customers before their business model is even viable. Businesses usually turn on their customers after they have locked in loyal customers, then they turn on em, it's how it's done in the real world. =D
sitromit
Profile Joined June 2011
7051 Posts
February 14 2012 08:16 GMT
#164
On February 14 2012 15:07 ottersareneat wrote:
What do you think of the $20 price point?
I think it’s too high - especially within the context of how other SC2 content providers’ packages are priced. I think that the weekend should cost $10. I think MLG would actually make more money with a $10 price tag for the weekend pass, because I think they’d get more than twice the subscribers at $10 than they’ll get at $20. But that may be just me.


It's not just you... I'm one of those people who would pay $10, but won't pay 20 and I absolutely believe that they'd get more than twice the subscribers at $10.
StrykerSC2
Profile Joined November 2011
United States11 Posts
February 14 2012 08:16 GMT
#165
This comes from the terms of service.

"MLG RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS FEES AND BILLING METHODS, INCLUDING THE ADDITION OF SUPPLEMENTAL FEES OR SEPARATE CHARGES FOR CONTENT OR SERVICES PROVIDED BY MLG, EFFECTIVE THIRTY (30) DAYS AFTER ONLINE POSTING AND EMAIL NOTIFICATION. If any such change is unacceptable to you, you may terminate your MEMBERSHIP, as provided below. YOUR CONTINUED USE OF THE MEMBERSHIP PROGRAM FOLLOWING THE EFFECTIVE DATE OF A CHANGE TO SUCH FEES AND BILLING METHODS SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGE."

If I understand this right, then they are doing this within 30 days of the event, and therefore going against the terms of service. Doesn't that mean that Gold members should either get a refund, or get access to at least the Winter Arena?
VirgilSC2
Profile Blog Joined June 2011
United States6151 Posts
Last Edited: 2012-02-14 08:21:25
February 14 2012 08:17 GMT
#166
On February 14 2012 17:08 YMCApylons wrote:
Show nested quote +
On February 14 2012 16:44 VirgilSC2 wrote:
On February 14 2012 16:38 Raelcun wrote:
On February 14 2012 16:24 BronzeKnee wrote:
On February 14 2012 16:14 Raelcun wrote:
On February 14 2012 16:08 BronzeKnee wrote:
On February 14 2012 16:05 a9arnn wrote:
On February 14 2012 15:56 BronzeKnee wrote:+ Show Spoiler +

This is what my Gold Membership was supposed to provide when I bought it:

"Access to HQ Pro Circuit Streams"

Sources:
http://forums.majorleaguegaming.com/topic/258885-mlg-gold-membership-gift-cards/
http://reflectzyn.com/competitive-gaming/2011/06/22/mlg-memberships-a-progressive-step-for-competitive-gaming/

Except now it only provides:

"Access to MLG Pro Circuit Championship Broadcasts in HD"

Source:
http://assets0.www.mlg-cdn.com/membership

Don't tell me that the Winter Arena isn't part of the MLG Circuit for 2012 and that it isn't filled with professional players, because it is both. They just changed the names around.

And this my friends, is called bait and switch, and it is illegal. Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product.


Source:
http://en.wikipedia.org/wiki/Bait-and-switch

If you paid for your MLG Membership with a Credit Card, dispute the charge!

Here is some information to help you guys dispute the charges:

Amex Cards: http://search.americanexpress.com/app/answers/display/a_id/706
Visa: http://usa.visa.com/merchants/operations/chargebacks_dispute_resolution/index.html
Mastercard: http://www.mastercard.us/support/transaction-dispute.html
Discover: https://www.discover.com/credit-cards/help-center/faqs/disputes.html

Well the arena isn't a Pro Circuit event, it's an offline qualifier of sorts to precede the main event of Cbus (Seeing as the event's not open to the public/etc.).


This is incorrect. Check my last post above.

http://www.majorleaguegaming.com/news/the-first-details-about-the-mlg-2012-pro-circuit

"The 2012 MLG Pro Circuit will be made up of four distinct Seasons, each with their own Live Championship Event."

The four season represent the 2012 Pro Circuit. And the winter Qualifiers are part of the season, and thus part of the Circuit.

MLG would not have changed their language regarding what Gold Members recieve had this not been the case.


Even if this is true encouraging people to chargeback is going to do more harm than good most likely. If a large volume of chargebacks occur on a vendor then the bank they are with is levied fines due to being associated with that vendor. The bank then usually passes those directly on to the vendor including in some cases adding a fine per chargeback that occurs afterwards. Basically if people do what you are proposing it is more likely to directly harm MLG than it is to make them change their mind on the pricing.

How about you give them time to respond to feedback first?


Alright guys, let me make it simple for you:

Look at the Logo for the Winter Arena and tell me it isn't part of the Pro Circuit:

[image loading]


It is not hard to determine whether or not the Arena is part of the Pro Circuit!

http://pro.majorleaguegaming.com/

I recommend you dispute the charge with your Credit Card company as outlined in an earlier post if you paid for a Gold or Silver membership.


Let me use simple words so you can understand.

Encouraging chargebacks in large volumes to MLG will only result in them paying fines if successful.

Do you honestly think trying to harm MLG financially will get them to reduce prices or give out discounts you believe that they are shorting you?

This is not about if the Arena is part of the pro circuit, your idea is just bad.

Have to agree with Raelcun here.

I'm pretty convinced that what MLG did was, if not fraudulent, extremely close to it. However, processing chargebacks on MLG is not the way to get your voice heard. I'd advise e-mailing their support (much like users, including myself, did after the Silver Renewal) and ask for a refund.

That should get the message across to MLG (and hopefully get you your money back) without harming the organization in a huge way.


Agreed. At face value this is well-within the boundaries of a legally-disputable claim. The question is if "HD Pro Circuit Streams" was ever more precisely defined. Can anyone with a MLG Gold Membership post up the relevant Terms & Agreements that were probably given to you as were purchasing the Gold Pass? It might have been linked in the "receipt" email you would have gotten. If MLG reserved the right to redefine which streams would be offered under the Gold Membership, than you're screwed, because you bought nothing - you should have read the fine print. But if MLG said that Gold Membership entitles you to HD Pro Circuit Streams, than you can go to court, and ask the court to find that MLG Arena falls under that category. The other approach is to show that the advertisements and promotional materials used for the Gold Membership are false and misleading, when compared with what the terms of the Gold Membership actually are. In either case, you might not win, but class-action lawsuits have been won with much less.

Using credit-card chargebacks is probably not a good idea. I'm not clear on how credit-card companies handle this type of dispute, but as you are in a legal grey-area, at best, tread carefully. For a few isolated cases, like here, it is likely that the credit card company would simply eat the charge, and put a little note next to your account.

Keep that pitchfork up.


It should also be noted that their website still advertises that Gold Memberships include Live Pro Circuit Stream in HQ

On February 14 2012 17:16 StrykerSC2 wrote:
This comes from the terms of service.

"MLG RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS FEES AND BILLING METHODS, INCLUDING THE ADDITION OF SUPPLEMENTAL FEES OR SEPARATE CHARGES FOR CONTENT OR SERVICES PROVIDED BY MLG, EFFECTIVE THIRTY (30) DAYS AFTER ONLINE POSTING AND EMAIL NOTIFICATION. If any such change is unacceptable to you, you may terminate your MEMBERSHIP, as provided below. YOUR CONTINUED USE OF THE MEMBERSHIP PROGRAM FOLLOWING THE EFFECTIVE DATE OF A CHANGE TO SUCH FEES AND BILLING METHODS SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGE."

If I understand this right, then they are doing this within 30 days of the event, and therefore going against the terms of service. Doesn't that mean that Gold members should either get a refund, or get access to at least the Winter Arena?

As far as I'm aware, and from what I can understand, no.

They're saying they have the right to change whatever they want, whenever they want and you have 30 days to get your money back.

EDIT: However, there is a bit that confuses me. It could be that the changes are effective 30 days after the Online Posting and E-Mail notification, which would in this case, be violating that as the event is only 10 days out.
Clarity Gaming #1 Fan | Avid MTG Grinder | @VirgilSC2
YMCApylons
Profile Blog Joined August 2010
Taiwan359 Posts
February 14 2012 08:18 GMT
#167
On February 14 2012 17:12 Zdrastochye wrote:
Show nested quote +
On February 14 2012 17:08 YMCApylons wrote:
On February 14 2012 16:44 VirgilSC2 wrote:
On February 14 2012 16:38 Raelcun wrote:
On February 14 2012 16:24 BronzeKnee wrote:
On February 14 2012 16:14 Raelcun wrote:
On February 14 2012 16:08 BronzeKnee wrote:
On February 14 2012 16:05 a9arnn wrote:
On February 14 2012 15:56 BronzeKnee wrote:+ Show Spoiler +

This is what my Gold Membership was supposed to provide when I bought it:

"Access to HQ Pro Circuit Streams"

Sources:
http://forums.majorleaguegaming.com/topic/258885-mlg-gold-membership-gift-cards/
http://reflectzyn.com/competitive-gaming/2011/06/22/mlg-memberships-a-progressive-step-for-competitive-gaming/

Except now it only provides:

"Access to MLG Pro Circuit Championship Broadcasts in HD"

Source:
http://assets0.www.mlg-cdn.com/membership

Don't tell me that the Winter Arena isn't part of the MLG Circuit for 2012 and that it isn't filled with professional players, because it is both. They just changed the names around.

And this my friends, is called bait and switch, and it is illegal. Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product.


Source:
http://en.wikipedia.org/wiki/Bait-and-switch

If you paid for your MLG Membership with a Credit Card, dispute the charge!

Here is some information to help you guys dispute the charges:

Amex Cards: http://search.americanexpress.com/app/answers/display/a_id/706
Visa: http://usa.visa.com/merchants/operations/chargebacks_dispute_resolution/index.html
Mastercard: http://www.mastercard.us/support/transaction-dispute.html
Discover: https://www.discover.com/credit-cards/help-center/faqs/disputes.html

Well the arena isn't a Pro Circuit event, it's an offline qualifier of sorts to precede the main event of Cbus (Seeing as the event's not open to the public/etc.).


This is incorrect. Check my last post above.

http://www.majorleaguegaming.com/news/the-first-details-about-the-mlg-2012-pro-circuit

"The 2012 MLG Pro Circuit will be made up of four distinct Seasons, each with their own Live Championship Event."

The four season represent the 2012 Pro Circuit. And the winter Qualifiers are part of the season, and thus part of the Circuit.

MLG would not have changed their language regarding what Gold Members recieve had this not been the case.


Even if this is true encouraging people to chargeback is going to do more harm than good most likely. If a large volume of chargebacks occur on a vendor then the bank they are with is levied fines due to being associated with that vendor. The bank then usually passes those directly on to the vendor including in some cases adding a fine per chargeback that occurs afterwards. Basically if people do what you are proposing it is more likely to directly harm MLG than it is to make them change their mind on the pricing.

How about you give them time to respond to feedback first?


Alright guys, let me make it simple for you:

Look at the Logo for the Winter Arena and tell me it isn't part of the Pro Circuit:

[image loading]


It is not hard to determine whether or not the Arena is part of the Pro Circuit!

http://pro.majorleaguegaming.com/

I recommend you dispute the charge with your Credit Card company as outlined in an earlier post if you paid for a Gold or Silver membership.


Let me use simple words so you can understand.

Encouraging chargebacks in large volumes to MLG will only result in them paying fines if successful.

Do you honestly think trying to harm MLG financially will get them to reduce prices or give out discounts you believe that they are shorting you?

This is not about if the Arena is part of the pro circuit, your idea is just bad.

Have to agree with Raelcun here.

I'm pretty convinced that what MLG did was, if not fraudulent, extremely close to it. However, processing chargebacks on MLG is not the way to get your voice heard. I'd advise e-mailing their support (much like users, including myself, did after the Silver Renewal) and ask for a refund.

That should get the message across to MLG (and hopefully get you your money back) without harming the organization in a huge way.


Agreed. At face value this is well-within the boundaries of a legally-disputable claim. The question is if "HD Pro Circuit Streams" was ever more precisely defined. Can anyone with a MLG Gold Membership post up the relevant Terms & Agreements that were probably given to you as were purchasing the Gold Pass? It might have been linked in the "receipt" email you would have gotten. If MLG reserved the right to redefine which streams would be offered under the Gold Membership, than you're screwed, because you bought nothing - you should have read the fine print. But if MLG said that Gold Membership entitles you to HD Pro Circuit Streams, than you can go to court, and ask the court to find that MLG Arena falls under that category. The other approach is to show that the advertisements and promotional materials used for the Gold Membership are false and misleading, when compared with what the terms of the Gold Membership actually are. In either case, you might not win, but class-action lawsuits have been won with much less.

Using credit-card chargebacks is probably not a good idea. I'm not clear on how credit-card companies handle this type of dispute, but as you are in a legal grey-area, at best, tread carefully. For a few isolated cases, like here, it is likely that the credit card company would simply eat the charge, and put a little note next to your account.

Keep that pitchfork up.


$10 says nobody is going to take MLG to court to dispute their gold pass rights.


Ah, but you see, the miracle of the class-action lawsuit is that you only need one lawyer who will, and he doesn't even have to own a gold pass.

It's still unlikely, I agree. But if you review the class-action lawsuits that have actually happened, most of them are unlikely, and many are for fees and amounts below $20. Lots of lawyers desperate for work in the US...
You must construct additional pylons.
Angelbelow
Profile Joined September 2010
United States3728 Posts
February 14 2012 08:21 GMT
#168
As mentioned before, I'll pay the 20 if I'm free ALL weekend long (simply not the case for most people) but I definitely feel that the price is too high. 8-10$ would be very reasonable and should see great success.
You may delay, but time will not. Current Music obsession: Opeth
Ucs
Profile Joined October 2010
264 Posts
February 14 2012 08:24 GMT
#169
Worst thing in the world is that it will probably air for me (eastern european) in the middle of the night. So paying 20$ for something i can only partally see ( I will probaly watch untill i fall into a coma due to no sleep) is kinda shitty. The price is too damn high ( ^_^ ) and I agree that it should be 10$.
NoS-Craig
Profile Joined July 2011
Australia3095 Posts
February 14 2012 08:25 GMT
#170
Well they need to make money somehow I guess.

I'll pay the $20 I loved watching MLG last year. I want to help E-sports and SC2 in general grow.
Artosis loves Starcraft
YMCApylons
Profile Blog Joined August 2010
Taiwan359 Posts
Last Edited: 2012-02-14 08:29:02
February 14 2012 08:28 GMT
#171
On February 14 2012 17:16 StrykerSC2 wrote:
This comes from the terms of service.

"MLG RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS FEES AND BILLING METHODS, INCLUDING THE ADDITION OF SUPPLEMENTAL FEES OR SEPARATE CHARGES FOR CONTENT OR SERVICES PROVIDED BY MLG, EFFECTIVE THIRTY (30) DAYS AFTER ONLINE POSTING AND EMAIL NOTIFICATION. If any such change is unacceptable to you, you may terminate your MEMBERSHIP, as provided below. YOUR CONTINUED USE OF THE MEMBERSHIP PROGRAM FOLLOWING THE EFFECTIVE DATE OF A CHANGE TO SUCH FEES AND BILLING METHODS SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGE."

If I understand this right, then they are doing this within 30 days of the event, and therefore going against the terms of service. Doesn't that mean that Gold members should either get a refund, or get access to at least the Winter Arena?


Without reading the rest of the terms of service, where the term "MEMBERSHIP" is probably defined, this means that MLG obligates itself to tell you, 30 days in advance, of any changes in things like fees or content. You can then terminate your membership, and you would have whatever rights are defined in the terms of service for membership termination. If you retain your membership, after the 30 days, you waive your right to dispute these changes to your membership rights.

In TL:DR, "After we give you e-mail notices of changes, you have 30 days to leave. If you don't leave, you are assumed to be okay with it."

There is no indication that you can get your money back. Whether you can or not is found elsewhere in the terms of service.

(FYI, I have not passed the bar in any state. This is not legal advice.)
You must construct additional pylons.
Valikyr
Profile Joined June 2010
Sweden2653 Posts
Last Edited: 2012-02-14 08:31:36
February 14 2012 08:30 GMT
#172
Personally I just don't think SC2 is ready to be PPV only. SC2 is one of those few E-sports that has more viewers than active players and I kind of doubt that many of those viewer-only people will be willing to pay the outrageous prize of 20$ for just one weekend of content.

Looking at my own economy as a poor student I don't know if I will be able to pay it. While this is a bold move by MLG trying to push E-sports forward I'd have to say that free events like Dreamhack and IPL still have better quality and overall production than yours which you more or less allready have to pay for if u don't want to see 4 pixels on the screen. A GSL season for 15$ (which is cheaper) gives you SO much more content with a better production and a real competition instead of koreans owning foreigners (which I love to see too, don't get me wrong).
YMCApylons
Profile Blog Joined August 2010
Taiwan359 Posts
Last Edited: 2012-02-14 08:33:22
February 14 2012 08:32 GMT
#173
EDIT: However, there is a bit that confuses me. It could be that the changes are effective 30 days after the Online Posting and E-Mail notification, which would in this case, be violating that as the event is only 10 days out.


Good catch. The MLG defense would be that MLG Arena never fell under content access rights given to MLG gold members, so notification would be unnecessary, as there was no modification of terms of service. Your claim would be that it did.
You must construct additional pylons.
Akta
Profile Joined February 2011
447 Posts
Last Edited: 2012-02-14 08:37:32
February 14 2012 08:35 GMT
#174
Like I posted in the main thread, I'm really struggling to come up with reasons why I should "support" this.

For me it's not so much about if they ask for $5 or $20, at least not right now. After reading this thread and replies in the main thread it feels like it's almost completely about the possibility of supporting something that goes against my own interests. And my interests are not necessarily same as Alex's or MLG's.



Do I for example care most about the huge tournaments themselves like MGL, or even GSL? I think I have to answer no to that.

What I do care about is that more people get into competitive sc2. Why?
Partially I don't know but one reason is that I want foreign players to be competitive with Koreans. And I can't see that happening without a larger talent pool since it's an important area where the foreign scene is not at a disadvantage.

So why do I care about foreign players? Well without foreign players doing well, sc2 as an sport probably wont attract many outside Korea, which I assume would make it end up like BW.

Would that be good for the "scene", or for example EG or even MLG? For me personally, one big reason I don't want it to end up like BW is that I normally can't even watch Korean live streams because of time zone differences. So I don't think I'm even at the point where I think about if the product is worth it, because in my mind it seems like the model is detrimental for what I care about. Which is quite far from having the opinion that I should buy it to "support esports".
seansye
Profile Joined November 2010
United States1722 Posts
February 14 2012 08:38 GMT
#175
Man Gold members should AT LEAST get some kind of discount.
As for me, not going to pay. There's already so much starcraft content as it is.
I will master Speshul Taktics.!
SupLilSon
Profile Joined October 2011
Malaysia4123 Posts
February 14 2012 08:39 GMT
#176
On February 14 2012 16:16 Jonneh wrote:
I'm a gold member, since the day they launched it and I'm also going to pay the $20. But Alex is right, Sundance. Gold members probably should get some increased value system. Some of the anger seen here and on twitter is understandable, but a lot of you are really not justified in what you're saying. Wake up and realise that a business needs to be profitable to work.


"Business needs to be profitable to work" that sounds like a redundant statement to me. A business that is working should be profitable. But step one of having a successful business is having a marketable product, not a fan base. Businesses need to rely on their product's quality, not the good will of the community if they truly want growth and not just survival. If what they are offering is worth it, people will buy it. I think a lot of the outrage is people getting frustrated by MLG and others demanding that people pay for this content when GSL offers an undeniably better deal in every way shape and form for less money. I can completely understand the skeptics. MLG cites a 100000$ expense for the player's travel, there's mistake #1. Obvious mishandling of funds and overhead. If they are spending 100000$ on travel expenses alone then they sure as hell don't want to turn a profit. But what baffles me the most are the people lamenting over the "NA SC2 Scene" as if it even exists. Wake up, the best players are in Korea, the best tournament is in Korea, any NA player decent enough goes to Korea. How is there expected to be a growing SC2 scene in NA when there's hardly any notable professional players? The problem is people would rather spend their money to watch Koreans play over the hometown players because the level of competition is so drastically different. If E-sports truly wants to grow and develop like MLGsundance envisions then there needs to be an influx of funds into growing the scene for the fans. By that I mean more tournaments for the average joe and legitimate leagues for your run of the mill NA player to compete in. SC2 needs exposure. If the numbers are true and the SC2 player base is decreasing over time outside of Korea how is PPV a logical solution?
Notfragile
Profile Joined April 2011
Greece713 Posts
February 14 2012 08:42 GMT
#177
Really nice message to the community, thanks for that because there were some things in there, that people needed to hear.

As for me, I understand your point completely but I see 20$ as something terribly overpriced. 8-10$ seems reasonable. I'll go for option B. And if it was another Korean tournament I wouldn't buy it even with that. Because I normally cannot spend my weekends in front of a computer screen (you know, rl? ), some of that money goes to waste. And I have a huge amount of top quality content to watch in the GSL. I don't "need" more.

But will be willing to pay for 8-10$. And I'd be willing to do it because it would be a foreign event. It would be an event that I feel directly needs my support in order to stay alive. It has some of the players I like to watch and cheer for but are below the absolut top level (and I don't have time for searching around small tournaments to find them playing).


Besides from that. The starcraft scene is not developed enough to offer only ppv content. Freemium seems best. We are in dire need of developing and growing. The MLG is a really good time for someone who does not know what SCII is, to have an idea of it's awesomeness. But I cannot possibly convince a friend of mine to have a try at something completely new by paying 20$. It does not allow for spreading the word. There is growth in the viewership. Don't halt it.
"The art of war is of vital importance to the state" || MVP.Keen fan since the day he stole my heart with a double 2rax. http://i.imgur.com/A82cl.gif
jimbob615
Profile Blog Joined September 2006
Uruguay455 Posts
February 14 2012 08:44 GMT
#178
its obvious that MLG purposely overpriced the event at $20, so that when they lower it to $10 people will actually think it's good value, whereas it is STILL overpriced.
Grovbolle
Profile Blog Joined July 2011
Denmark3805 Posts
February 14 2012 08:45 GMT
#179
As always, interesting read from the mind of ottersareneat (i mean Alex) .....

Otters are pretty neat.
I won't be paying, I'm not sure I have the time for this event, I like to just watch a few matches, and I am not paying if I am not glued to the screen. Also I feel like there is way too much downtime between games at MLG.
Lies, damned lies and statistics: http://aligulac.com
Squirrel_x360a
Profile Joined December 2010
Australia305 Posts
February 14 2012 08:49 GMT
#180
I'll purchase it for $20 - as I spend that much on food every time I go out for dinner. Also - I get a few friends around to stay the weekend and we watch all the games together on my home theater. I can't complain....
Prev 1 7 8 9 10 11 35 Next All
Please log in or register to reply.
Live Events Refresh
Next event in 22m
[ Submit Event ]
Live Streams
Refresh
StarCraft 2
Nina 234
StarCraft: Brood War
BeSt 3282
Mini 696
Hyun 471
Larva 397
Soma 257
Dewaltoss 179
Barracks 139
Backho 103
Sharp 100
firebathero 68
[ Show more ]
ToSsGirL 56
sorry 38
Free 37
zelot 36
ajuk12(nOOB) 18
Bonyth 2
Britney 0
Sea 0
Dota 2
Gorgc1497
XcaliburYe548
League of Legends
JimRising 520
Super Smash Bros
Westballz40
Heroes of the Storm
Khaldor164
Other Games
Happy320
Fuzer 219
SortOf117
Trikslyr27
DeMusliM27
Organizations
Other Games
gamesdonequick2639
StarCraft 2
Blizzard YouTube
StarCraft: Brood War
BSLTrovo
sctven
[ Show 14 non-featured ]
StarCraft 2
• Berry_CruncH263
• AfreecaTV YouTube
• intothetv
• Kozan
• IndyKCrew
• LaughNgamezSOOP
• Migwel
• sooper7s
StarCraft: Brood War
• BSLYoutube
• STPLYoutube
• ZZZeroYoutube
Dota 2
• lizZardDota2177
League of Legends
• Stunt871
• Jankos692
Upcoming Events
CranKy Ducklings
22m
Epic.LAN
2h 22m
CSO Contender
7h 22m
Sparkling Tuna Cup
1d
Online Event
1d 6h
Esports World Cup
3 days
ByuN vs Astrea
Lambo vs HeRoMaRinE
Clem vs TBD
Solar vs Zoun
SHIN vs Reynor
Maru vs TriGGeR
herO vs Lancer
Cure vs ShoWTimE
Esports World Cup
4 days
Esports World Cup
5 days
Esports World Cup
6 days
Liquipedia Results

Completed

CSL Xiamen Invitational: ShowMatche
RSL Revival: Season 1
Murky Cup #2

Ongoing

BSL 2v2 Season 3
Copa Latinoamericana 4
Jiahua Invitational
BSL20 Non-Korean Championship
CSL Xiamen Invitational
2025 ACS Season 2
Championship of Russia 2025
Underdog Cup #2
FISSURE Playground #1
BLAST.tv Austin Major 2025
ESL Impact League Season 7
IEM Dallas 2025
PGL Astana 2025
Asian Champions League '25

Upcoming

CSLPRO Last Chance 2025
CSLPRO Chat StarLAN 3
BSL Season 21
RSL Revival: Season 2
SEL Season 2 Championship
uThermal 2v2 Main Event
FEL Cracov 2025
Esports World Cup 2025
ESL Pro League S22
StarSeries Fall 2025
FISSURE Playground #2
BLAST Open Fall 2025
BLAST Open Fall Qual
Esports World Cup 2025
BLAST Bounty Fall 2025
BLAST Bounty Fall Qual
IEM Cologne 2025
TLPD

1. ByuN
2. TY
3. Dark
4. Solar
5. Stats
6. Nerchio
7. sOs
8. soO
9. INnoVation
10. Elazer
1. Rain
2. Flash
3. EffOrt
4. Last
5. Bisu
6. Soulkey
7. Mini
8. Sharp
Sidebar Settings...

Advertising | Privacy Policy | Terms Of Use | Contact Us

Original banner artwork: Jim Warren
The contents of this webpage are copyright © 2025 TLnet. All Rights Reserved.