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Very much agree with the OP's opinion. For me the two issues that remain (apart from small and marginal improvements that Xeris largely covered in his post) are:
1) the VODs are very hard to navigate, take forever to load, and prone to crashing my browser (and I have tried 3 different ones).
2) the regular season is just a little too long, I believe it will be a week shorter next time which is good and with less players, but I would like to see a quicker elimination of players who are failing to make the cut. Maybe you start eliminating players after week 4 or something, adding way more urgency and the need to catch your player and support them. It will also add the thrill of seeing players battle on the edge of making the cut, I can see some real heroes being created with this method.
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What I hated most about streaming NASL matches was Gretorp's commentary. It was absolutely atrocious. On almost every occasion, he would find the courage in himself to predict the course of the match. Then, on each of those occasions, he would be wrong.
I also found it unprofessional that the commentators were never prepared with basic preliminary information. They must know which match they are broadcasting and which match of the day it is. Also, know the group that these players are in and their record. There were times when both casters would sit there and guess the individual records of the players. "No, he is 7-1, wait, he is 6-2, no I'm pretty sure he is 7-1. Well whatever, onto the match."
Furthermore, I don't think it would have been too hard to have a screen that showed the group standings. During the cast and before each match-up, briefly show the group so streams know what is going on.
Sure, we do live with the internet and I could run around searching for all this information, but you are the ones trying to sell me this experience. I have never paid for a UFC pay-per-view fight and then have to go do research on each of the fighters. In NASL's defense, there were great improvements made throughout the season. I also believe that there are plenty more to come.
P.S. Cast replay matches to eliminate stream cheating. This also eliminates the possibility that we, the viewers, have to sit there and wait for technical difficulties to be resolved. If not, add a 5 minute delay.
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On July 12 2011 12:22 Executor1 wrote:
I also really dont like the attitude of the admins and the people at the top running NASL, between xeris taking every little critisicm about his casting or the productioin of the league personally, to getting banned on the chat for telling them something isnt right , for instance i paid for the first season and about half way through the season i started getting ad's popping up (even in the middle of games it seemed sometimes) and i asked what i could do to fix it in the chat and complained about it in a very manner way a few times and i would never get a response and more often then not i would get banned, finally a random on the chat suggested a fix for me and that worked.
NASL was censoring any customer complaints for the entire weekend. People were being banned left and right for the slightest criticism of the production (I'm not going to even repeat the issues NASL had over the weekend).
They perma-banned me for complaining about not releasing VODs after the games were played in NA because they wanted to wait until Europe had watched the NASL, thus making paying customers wait some 16 hours after the games were played to see the VODs. That's funny because they eventually released the VODs after the games were played in NA after they received enough complaints.
They also don't respond to customer e-mail. I can't even call it bad customer service because there is no customer service when they don't respond.
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On July 13 2011 03:12 TruViet118 wrote:
What I hated most about streaming NASL matches was Gretorp's commentary. It was absolutely atrocious. On almost every occasion, he would find the courage in himself to predict the course of the match. Then, on each of those occasions, he would be wrong.
I also found it unprofessional that the commentators were never prepared with basic preliminary information. They must know which match they are broadcasting and which match of the day it is. Also, know the group that these players are in and their record. There were times when both casters would sit there and guess the individual records of the players. "No, he is 7-1, wait, he is 6-2, no I'm pretty sure he is 7-1. Well whatever, onto the match."
Furthermore, I don't think it would have been too hard to have a screen that showed the group standings. During the cast and before each match-up, briefly show the group so streams know what is going on.
Sure, we do live with the internet and I could run around searching for all this information, but you are the ones trying to sell me this experience. I have never paid for a UFC pay-per-view fight and then have to go do research on each of the fighters. In NASL's defense, there were great improvements made throughout the season. I also believe that there are plenty more to come.
P.S. Cast replay matches to eliminate stream cheating. This also eliminates the possibility that we, the viewers, have to sit there and wait for technical difficulties to be resolved. If not, add a 5 minute delay.
The matches were casted from replays all season except the finals.
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Unless they revamp the site and format, i won't be buying
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The professionalism of the league has to stepped up. I love Day9 but what he wore to the finals was... Overall look and feel has to be stepped up.
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I bought season 1 the day it was available, and will not be buying season 2. The production quality really killed it for me. Another factor, as others have said, I have limited time to devote to watching vods. At this point I would just rather use that time to watch the GSL than anything else. I'll probably buy a pass to watch the finals in hq if they show significant improvement in their production next season.
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You guys are outrageous, they always start shitty and then improve dramatically over time. Is that a good way to start no but its better than them giving up and calling it a failed venture. Who do you think you all are? They just started they haven't had time to set up customer service etc. I'm trying as hard as I can to not be a internet hero right now. So I'll end what I'm saying with...
Stop flaming shit while being illogical and entitled I.E.
"They perma-banned me for complaining about not releasing VODs after the games were played in NA because they wanted to wait until Europe had watched the NASL, thus making paying customers wait some 16 hours after the games were played to see the VODs. That's funny because they eventually released the VODs after the games were played in NA after they received enough complaints.
They also don't respond to customer e-mail. I can't even call it bad customer service because there is no customer service when they don't respond."
There is a reason this makes no sense, guess what happens if they do what you want. You become happy along with people who feel like you. Guess what the people in Europe start doing.
Edit: For the record im a paying customer as well and despite the only issue being sound and JTV fucking vods up. You bet your ass im buying season two
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On July 13 2011 03:15 Hierarch wrote:Show nested quote +On July 13 2011 03:12 TruViet118 wrote:
What I hated most about streaming NASL matches was Gretorp's commentary. It was absolutely atrocious. On almost every occasion, he would find the courage in himself to predict the course of the match. Then, on each of those occasions, he would be wrong.
I also found it unprofessional that the commentators were never prepared with basic preliminary information. They must know which match they are broadcasting and which match of the day it is. Also, know the group that these players are in and their record. There were times when both casters would sit there and guess the individual records of the players. "No, he is 7-1, wait, he is 6-2, no I'm pretty sure he is 7-1. Well whatever, onto the match."
Furthermore, I don't think it would have been too hard to have a screen that showed the group standings. During the cast and before each match-up, briefly show the group so streams know what is going on.
Sure, we do live with the internet and I could run around searching for all this information, but you are the ones trying to sell me this experience. I have never paid for a UFC pay-per-view fight and then have to go do research on each of the fighters. In NASL's defense, there were great improvements made throughout the season. I also believe that there are plenty more to come.
P.S. Cast replay matches to eliminate stream cheating. This also eliminates the possibility that we, the viewers, have to sit there and wait for technical difficulties to be resolved. If not, add a 5 minute delay. The matches were casted from replays all season except the finals.
Weren't the matches casted live but the recordings played at a later date?
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On July 13 2011 03:15 StarcraftMan wrote:Show nested quote +On July 12 2011 12:22 Executor1 wrote:
I also really dont like the attitude of the admins and the people at the top running NASL, between xeris taking every little critisicm about his casting or the productioin of the league personally, to getting banned on the chat for telling them something isnt right , for instance i paid for the first season and about half way through the season i started getting ad's popping up (even in the middle of games it seemed sometimes) and i asked what i could do to fix it in the chat and complained about it in a very manner way a few times and i would never get a response and more often then not i would get banned, finally a random on the chat suggested a fix for me and that worked.
NASL was censoring any customer complaints for the entire weekend. People were being banned left and right for the slightest criticism of the production (I'm not going to even repeat the issues NASL had over the weekend). They perma-banned me for complaining about not releasing VODs after the games were played in NA because they wanted to wait until Europe had watched the NASL, thus making paying customers wait some 16 hours after the games were played to see the VODs. That's funny because they eventually released the VODs after the games were played in NA after they received enough complaints. They also don't respond to customer e-mail. I can't even call it bad customer service because there is no customer service when they don't respond.
that was the last straw for me too. during the 3rd place match, we found out on chat that day[9]/tastosis were not casting the finals. chat went crazy and people were getting banned left right center for voicing their opinions about incontrol/gretorp, and the worst thing was the Mods were spamming the chat to tell us the shut up.
you can cut it anyway you want, but day[9]/tastosis were the fan draws. it was a bit of a disappointment that they weren't casting, but banning people who were voicing their opinions and calling them trolls were a bit much.
don't forget people on the chat were paying customers. i don't think you should be treating your customers this way.
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On July 13 2011 03:26 Sylverin wrote:
You guys are outrageous, they always start shitty and then improve dramatically over time. Is that a good way to start no but its better than them giving up and calling it a failed venture. Who do you think you all are? They just started they haven't had time to set up customer service etc. I'm trying as hard as I can to not be a internet hero right now. So I'll end what I'm saying with...
Stop flaming shit while being illogical and entitled I.E.
"They perma-banned me for complaining about not releasing VODs after the games were played in NA because they wanted to wait until Europe had watched the NASL, thus making paying customers wait some 16 hours after the games were played to see the VODs. That's funny because they eventually released the VODs after the games were played in NA after they received enough complaints.
They also don't respond to customer e-mail. I can't even call it bad customer service because there is no customer service when they don't respond."
There is a reason this makes no sense, guess what happens if they do what you want. You become happy along with people who feel like you. Guess what the people in Europe start doing.
Edit: For the record im a paying customer as well and despite the only issue being sound and JTV fucking vods up. You bet your ass im buying season two
Are you kidding, why is this an illogical reason for not wanting to pay again. If you can't even perform customer service why should I buy your product. That is the bear minimum of providing a service like that. And your damn right I'm going to feel entitled, I paid money, therefore entitling me to the product promised.
Them not providing the product they promised and not even the bear minimum services is more than enough reason for people to be angry and not subscribe again. Especially not when the GSL offers the same product, but at a much higher quality. The biggest problem GSL has faced with their product some disappointing finals. They provided the product they promised and the services to support it, NASL has not so far.
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On July 13 2011 03:15 Hierarch wrote:Show nested quote +On July 13 2011 03:12 TruViet118 wrote:
What I hated most about streaming NASL matches was Gretorp's commentary. It was absolutely atrocious. On almost every occasion, he would find the courage in himself to predict the course of the match. Then, on each of those occasions, he would be wrong.
I also found it unprofessional that the commentators were never prepared with basic preliminary information. They must know which match they are broadcasting and which match of the day it is. Also, know the group that these players are in and their record. There were times when both casters would sit there and guess the individual records of the players. "No, he is 7-1, wait, he is 6-2, no I'm pretty sure he is 7-1. Well whatever, onto the match."
Furthermore, I don't think it would have been too hard to have a screen that showed the group standings. During the cast and before each match-up, briefly show the group so streams know what is going on.
Sure, we do live with the internet and I could run around searching for all this information, but you are the ones trying to sell me this experience. I have never paid for a UFC pay-per-view fight and then have to go do research on each of the fighters. In NASL's defense, there were great improvements made throughout the season. I also believe that there are plenty more to come.
P.S. Cast replay matches to eliminate stream cheating. This also eliminates the possibility that we, the viewers, have to sit there and wait for technical difficulties to be resolved. If not, add a 5 minute delay. The matches were casted from replays all season except the finals.
Are somehow a complete idiot? Every single game was cast live, except some of the open tournament games due to the number and reducing delays for players. This was one of the biggest deals for the NASL as many online tournies have chosen to go the replay route, whereas NASL has always been about live casting (as Xeris said in his post on TL in the NASL recap). Seriously, what made you think otherwise?
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I would love for group standings to be more prominently featured before each cast, and inbetween games. It's important to make sure the casters are aware of the standings, and the repercussions of a win/loss for each player. I understand that early in the season it's tough to tell what sort of impact a win/loss will have, but as the season winds down, there needs to be more discussion on how each match's result will affect the standings and the playoffs. I had to read (some very well done) write ups on teamliquid.net to understand whether a match would be important or not towards the end of season 1. If the importance of each match was highlighted more, the drama/hype around the games would be far greater. There were a lot of very important matches during the last 1-2 weeks of the season, but you'd never know by watching the actual casts.
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They HAVE to improve if they expect a lot of people to buy their product. The improvements they made after the first week fiasco yes they were good, but I think you can agree when there is a lot more they can do.
Most people will probably judge the NASL from their first week and buy the Premium accordingly, so they need to get their act together and improve fast.
The Good:
-Constant high quality games
-Reasonable quality live in comparison to the GSL LQ for free
-Casters were good and varied (opinion)
The Bad:
-The VoDs and the website generally being not very organised or well formatted
-The format of the league and the general overwhelming amount of games. It's unlikely many watched the 5 BO3s everyday for the 2 months (or 3 can't remember)
-The background of the casters and general low production value... Even the EG Masters Cup had better production
And the 'Bad' are actually more significant than the 'Good' and need sorting out.
Also, although this is good for me and a lot of people, there is actually little incentive for me to buy a Premium. Well, for me specifically I have a crappy laptop and it lags normally on higher quality, but if there is a game I want to watch on a specific day then I can just either somehow catch the US broadcast or get the convenient EU broadcast. There's normally only 1 (or no) games I want to see on a certain day, so there is no real incentive for me to buy a Premium.
(This is actually a really cool feature though the EU broadcast but I'm just saying there would be more incentive for me and maybe other EU users to buy it if there wasn't one)
IN CONCLUSION (sorry for rambling) : Fix the production value and give me some incentive to buy your product! After all, this is a PRODUCT and it should be worth its cost, even if it lets me watch seemingly endless amounts of games, I don't feel inclined to do that with one earphone working and the other not.
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On July 13 2011 04:06 Jampackedeon wrote:Show nested quote +On July 13 2011 03:15 Hierarch wrote:On July 13 2011 03:12 TruViet118 wrote:
What I hated most about streaming NASL matches was Gretorp's commentary. It was absolutely atrocious. On almost every occasion, he would find the courage in himself to predict the course of the match. Then, on each of those occasions, he would be wrong.
I also found it unprofessional that the commentators were never prepared with basic preliminary information. They must know which match they are broadcasting and which match of the day it is. Also, know the group that these players are in and their record. There were times when both casters would sit there and guess the individual records of the players. "No, he is 7-1, wait, he is 6-2, no I'm pretty sure he is 7-1. Well whatever, onto the match."
Furthermore, I don't think it would have been too hard to have a screen that showed the group standings. During the cast and before each match-up, briefly show the group so streams know what is going on.
Sure, we do live with the internet and I could run around searching for all this information, but you are the ones trying to sell me this experience. I have never paid for a UFC pay-per-view fight and then have to go do research on each of the fighters. In NASL's defense, there were great improvements made throughout the season. I also believe that there are plenty more to come.
P.S. Cast replay matches to eliminate stream cheating. This also eliminates the possibility that we, the viewers, have to sit there and wait for technical difficulties to be resolved. If not, add a 5 minute delay. The matches were casted from replays all season except the finals. Are somehow a complete idiot? Every single game was cast live, except some of the open tournament games due to the number and reducing delays for players. This was one of the biggest deals for the NASL as many online tournies have chosen to go the replay route, whereas NASL has always been about live casting (as Xeris said in his post on TL in the NASL recap). Seriously, what made you think otherwise?
Well, the games were cast live, but the broadcast was delayed ~a week. Personally I like this system, one of the few things I like about the NASL, I think live casting + delayed broadcast is a lot more exciting than replay casting + live broadcast. The commentators seem a lot more engaged when it's live.
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Where is the maybe option in the poll? It's gonna depend on the line-up of players and overall improvements for me if I'm gonna buy another season.
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Too many games, even with VOD capability I won't have the time to watch all the games.
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I purchased the season 1 pass and will likely not be purchasing the season 2 pass. It's not even really anything the NASL did or didn't do, it was just too many games that I got bored after a couple weeks and didn't really care to tune in. Never once did I even use the VOD feature. Even with that I would still pay if I could be assured that I could actually watch in HD because that is worth it to me - at least when I do tune in. Unfortunately, all too often jtv or NASL had issues with the stream causing tons of lag for some and no lag for others, this was especially frustrating at the finals. I have no issues with nearly any other stream and have a solid 25/5 connection which is sufficient for watching high quality streams.
Didn't mean to ramble and like I said, I was mostly happy with my purchase last season, I just didn't use it enough or effectively to make it worth it for season 2, at least not from beginning.
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Regular season is boring, gsl has its boring matched but at least its all or nothing every match, nobody cares about points.
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I didnt watch NASL until the semi finals and I really enjoyed it there on out. I instantly bought Season two pass after the finals were done.
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EPT
