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On July 13 2011 03:26 Sylverin wrote: There is a reason this makes no sense, guess what happens if they do what you want. You become happy along with people who feel like you. Guess what the people in Europe start doing.
Not responding to customers and ignoring customer e-mails is supposed to make customers feel happy? LMAO.
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On July 13 2011 03:32 NOobToss wrote: that was the last straw for me too. during the 3rd place match, we found out on chat that day[9]/tastosis were not casting the finals. chat went crazy and people were getting banned left right center for voicing their opinions about incontrol/gretorp, and the worst thing was the Mods were spamming the chat to tell us the shut up.
you can cut it anyway you want, but day[9]/tastosis were the fan draws. it was a bit of a disappointment that they weren't casting, but banning people who were voicing their opinions and calling them trolls were a bit much.
don't forget people on the chat were paying customers. i don't think you should be treating your customers this way.
Yeah, I was there too and the amateur mods were running the chat. I dunno why they would censor people for voicing their opinion about Tastosis over Incontrol/Gretorp. Just let your customers voice their opinions.
The mods spamming the chat to tell people to shut up was very unprofessional. I can expect that of a free stream but I expect better from a paid stream, especially a $25 stream.
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On July 12 2011 09:32 reisada wrote:Show nested quote +On July 12 2011 09:26 farvacola wrote: Sure, there were a great deal of problems, and some of you are no doubt perfectly justified in your decision to not pay for a second season, but I can't help but think that anyone with a vested interest in the future of e-sports ought to at least wait and see what the leadership of the NASL has in store for the upcoming seasons. How sad it would be if the established Sc2 community kills off its upstarts with a hypercritical, black and white sort of mentality when it comes to production value, when in reality some organizations are just a bit slower than others at getting "into the groove" so to speak. well said i agree 100% with you. Thats exactly whats on my mind. NASL has the potential to become the biggest event afte GSL. DOnt you guys want it to happen? Not with that kind of nepotism coupled with ignorance and incompetence, no.
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On July 13 2011 06:55 StarcraftMan wrote:Show nested quote +On July 13 2011 03:32 NOobToss wrote: that was the last straw for me too. during the 3rd place match, we found out on chat that day[9]/tastosis were not casting the finals. chat went crazy and people were getting banned left right center for voicing their opinions about incontrol/gretorp, and the worst thing was the Mods were spamming the chat to tell us the shut up.
you can cut it anyway you want, but day[9]/tastosis were the fan draws. it was a bit of a disappointment that they weren't casting, but banning people who were voicing their opinions and calling them trolls were a bit much.
don't forget people on the chat were paying customers. i don't think you should be treating your customers this way. Yeah, I was there too and the amateur mods were running the chat. I dunno why they would censor people for voicing their opinion about Tastosis over Incontrol/Gretorp. Just let your customers voice their opinions. The mods spamming the chat to tell people to shut up was very unprofessional. I can expect that of a free stream but I expect better from a paid stream, especially a $25 stream. regardless of crazy mods and tastosis/day9 fanboys, i thought it was appropriate that incontrol and gretorp cast the finals of the tournament they worked hard on for the past 3 months, especially with incontrol leaving. they did a good job too, plus they play terran/protoss.
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Too many other tournaments to watch, regular season just isn't worth it for vods -- but I will occasionally watch free stream I guess.
Final event by itself isn't worth $20-25, especially with free stream available
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regardless of crazy mods and tastosis/day9 fanboys, i thought it was appropriate that incontrol and gretorp cast the finals of the tournament they worked hard on for the past 3 months, especially with incontrol leaving. they did a good job too, plus they play terran/protoss.
Yeah even though I have been very critical of NASL, that is one criticism I don't understand. It made sense for Gretorp/Incontrol to cast the finals with all the work they put in during the regular season. I wasn't a big fan of them during the season, but they did a good job at the finals. The only caster "criticism" you could really level at NASL is why fly Tastosis out there and not have them cast very many matches? That isn't so much a criticism as a scratch my head kind of thing, I guess it is the equivalent of having movie stars do cameos.
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I bought the first season when it was on presale, but I won't buy the second season just because of time constraints. I'll be going into last year of bachelor, so I just won't have time to catch up on VODs of all kinds of tournaments.
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I would gladly pay the full price for final day alone.
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I end up with only enough time to watch one tournament regularly. For me, that's the GSL. I likely won't buy an NASL season 2 pass, but I will probably watch some live.
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They should have a separate cheaper pass for the live Finals (I think they did this for awhile but stopped it now?), having a live crowd actually makes matches so much better.
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I feel like I have to add that I really enjoyed the finals, despite the major problems with sound etc. But the first 8 weeks? Barely worth watching a third of it... Bit much bad casting, too many games by far to really follow and too many players I dont care too much about. The biggest flaw that makes me not buy a pass this second season is that I really dont like the format, of soooooooooo many games for so long... I reckon I will probably buy the pass for the finals anyways if it's at a comfortable weekend, or if I hear its improved.
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I bought season 1 and I will not buy season 2 because of many reasons:
1) I sent an email after the first 7 weeks of NASL season 1 with my complaints and I didn't get _any_ response. I didn't think that they would change anything just because of my mail of course, but _no_ reaction is not the way I want to be treated as a customer.
2) VOD Setup: the nasl has about 5-6 hrs content for 5 days a week. Personally I'm not that interested in every player so I want to pick the players I like. With the terrible VOD system that was harder than you would think. a) you can't go to nasl.tv, because the vods are uploaded late, spoilers on the schedule tab, video tab ofc. difficult to find the right vod and the biggest problem: only one file with the whole BO3 so you always know after the first game (if the vod is really short even before the first game) how the series ens b) the alternative I choose was the 5-6 hrs file. Problems with that: spoilers because of comments just beside the vod file. Only 1080p, which is great for actually watching the vod but terrible if you are searching for the start of a BO3. A last problem with that solution: permanent crashes, which means reloading and searching for the correct time. I barely ever watched 1 hour at a time without a crash (no it's not a problem on my part, I checked)
3) too much content to follow so I choose the best for me. Which is GSL and some smaller tournaments like MLG, Dreamhack and maybe NASL Season 2 finals
4) no improvements for "the best thing in the western esports world". I heard about discussion on what the caster wear but no solution to the 1080p problem, the vod problem, the terrible homepage etc. I dont care what they wear, but _real_ problems of the nasl haven't been changed
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but I will say this: it's very unlikely that even if nasl fixes all the problems they have that I'll buy a season 3 pass just because there are so many leagues and I don't have the time to follow them all. But maybe if things turn out great I would buy a ticket for the finals for about 5$ (10$ ofc. is way too much)
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They should make the tournament a lot shorter, i lost interest after the first week of nasl. There is just no excitment, i don't care to watch games when i already know 75% of the people that will make the finals. GSL does it perfectly with only going on for a month, and other tournaments that only go on for 2-3 days. I get excited about MLG because Its a 3 day tournament that happens every few months, gives me something to look forward to.
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Paid to watch the finals, cautiously optimistic. Had the grand final spoiled by having the schedule changed on the day, opening stream just as the final GG. Took the apparently one redeeming feature of the tournament and ruined it for me.
MLG managed to improve after Dallas, so I hold out hope, but NASL seems more interested in deflecting blame than owning up to it. If there is one thing I admire about MLG, it's that they own up to their mistakes and make honest improvements to ALWAYS improve. Their response to Columbus' success wasn't "We fixed the stream, all is perfect." it was "This was good, but Anaheim will be even better!!". I hope NASL learns from this, MLG managed to turn a rabid community into the biggest fanboys in the span of a month with some hardwork and some honest attempts to improve. It is not impossible, they just need to try.
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Biggest issues with NASL for me is Gretorp. I really don't enjoy his casting at all.
They have improved so much, what they are really missing is a solid casting team. Incontrol was doing great as a caster .. it's too bad they lost him.
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I didn't buy season 1 and won't buy season 2 ONLY because I can't get full HD on my internet (rural.. slowed to 115Kb and 45Gb cap)
I WOULD BUY access to the vods in LOW QUALITY for a reduced rate (say $10) as I'm in NZ and can't often get up at 2-4am to watch these games every day.
Also think they fumbled the finals pass for $10 as it wasn't shown untill you actually went to pay (or so the chat said)
TL;DR Please sell LQ season passes for $10 for ppl who missed games, and can't do HQ (for whatever reasons)
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I bought a season 1 pass right after the Clash of the Titans, and I've been horribly disappointed by the quality of the product I bought. I don't think $25 is too much to ask for the quantity of material they produced, but if your product is shit, the fact that you make it by the truckload isn't actually a very compelling argument.
I had the same technical problems as a lot of people around here, had games spoiled on the NASL webpage and their jason.tv page, missed games I was looking forward to because they just never got uploaded, waited for days on end for videos to be posted, etc. The production quality of the whole thing was sub-par, but I could honestly care less. I bought my ticket to watch SC2 games, and between all the problems above and the format, which in my opinion produced a very large number of dull matches, I didn't feel like I got my money's worth.
Obviously the MC v Puma games were awesome. I'd probably pay $5 to watch the finals again if some of the issues from this season were resolved, but unless I'm reading rave reviews here on TL, I'll be spending my euro elsewhere for at least season 2.
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Bought season 1, will not buy season 2. The sound was off on pretty much every VoD I watched and the production of the finals was just bad.
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I think I won't buy it just because the quality of the "normal" stream is very good, I really dont need to spend money to get the HD - I dont watch NASL that much as it is anyway. But it was a nice first season and especially the final game was epic! I hope they widen the player pool a bit for the next season though!!
The problem is that if they'd like force the quality down for more ppl to be annoyed by it and be "forced" to buy premium - it wouldn't work! Coz then the ppl just wouldnt tune in rather than buy a premium account. Esp. if you can pay the money on watching Gom.Tv and stuff, which are way better imo.
I think that the best Way to fix this (make more ppl buy premium) is to (like I said above) widen the player pool and get new casters (I actually liked INControl and Gretorp, but on the long run I would have liked Tastosis/etc. to cast this, even IdrA was better just because his tactical analysis is solid and he also pretty much always increases viewers because of love/hate comments lol - he's a good person to get if you want viewers to increase^^)
Gl for season 2 though, will/hope to be tuning in a lot
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I'm going to want to see some dramatic improvements for me to even think about purchasing a pass.
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