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Active: 1169 users

Need your B.Net account name changed? Read this

Forum Index > SC2 General
Post a Reply
sl0w
Profile Joined July 2010
United States447 Posts
November 13 2010 21:26 GMT
#1
So recently I emailed Blizzard about getting the name on my B.Net account changed because I wanted the name to match my billing info name and you can't change the name yourself. Here is the email response that I got:

+ Show Spoiler +
Before proceeding we will need to verify the identity of the registered user before granting the exception of an update to the account in question. Please provide the following information:

1) A legible photocopy of the identification of the current registered account user. Only a government issued photo ID or Birth Certificate will be accepted. (School IDs are *not* accepted.)

2) A copy of the TOU (Terms of Use) form completed and signed. Proper contact information should be used. You may find the TOU form here: http://us.blizzard.com/support/article/bnettouform

3) StarCraft II Authentication Key for the StarCraft II account currently merged wth the Battle.net account in question.

4) The Secret Question Answer to the Battle.net account.

You may send the information 3 different ways:

**EMAIL**
- Email as an attachment to Account & Technical Services: accountservices@blizzard.com
- Use the account name as the SUBJECT line
- Attachment must be under 5MB
- Attachments must be in JPG, GIF, BMP, TIF, or PNG format
- Make sure that all attachments meet the recommended requirements. Security concerns may cause files with other formats or files that are too large to be filtered or deleted without response.

**FAX**
- (949) 725-0701

**MAIL**
ATTN: Account Holder Name Change
Account & Technical Services
Blizzard Entertainment
PO Box 18979
Irvine, CA 92623

To assure prompt processing of your submission please review the following tips:
- Be sure to include *ALL* of the requested documents. Missing or incomplete information may cause delays.
- Print and manually sign the TOU form. IGITAL SIGNATURES WILL NOT BE ACCEPTED* Processing will not proceed without the proper legal acknowledgement of the Terms of Use.

**Please Note: This change will be made successfully upon proper verification of the above documentation. Any subsequent disputes of ownership on the account in question that arise from the change may result in the change being reversed, and the account being temporarily disabled for security reasons.**


Does anyone else find this a little ludicrous? I'm trying to change the name on my Battle.net account not my bank account. What is the point of making a simple name change on a video game account so tedious?
Antoine
Profile Blog Joined May 2010
United States7481 Posts
November 13 2010 21:27 GMT
#2
it's procedures to stop character/account selling in wow
ModeratorFlash Sea Action Snow Midas | TheStC Ret Tyler MC | RIP 우정호
Kurumi
Profile Blog Joined April 2010
Poland6130 Posts
Last Edited: 2010-11-13 21:28:34
November 13 2010 21:28 GMT
#3
Looks like a scam; why the hell tehy need Your Secret Answer,authentication key of SC2 when they CAN SEE IT?
I mean,someone could hijack Your account knowing those _^_
I work alone. // Visit TL Mafia subforum!
Protoss_Carrier
Profile Joined September 2010
414 Posts
November 13 2010 21:28 GMT
#4
some people's WOW account has more worth than others bank account.
Carrier has arrived.
Takkara
Profile Blog Joined April 2010
United States2503 Posts
November 13 2010 21:28 GMT
#5
Because the account is worth money. Particularly if it's tied to a WoW account. It's to protect you so that people don't hijack your account. It's for your own good. It can be burdensome to some degree, but it's ultimately to protect the players and their accounts.
Gee gee gee gee baby baby baby
Darneck
Profile Joined September 2010
Sweden1394 Posts
Last Edited: 2010-11-13 21:29:37
November 13 2010 21:29 GMT
#6
On November 14 2010 06:28 Kurumi wrote:
Looks like a scam; why the hell tehy need Your Secret Answer,authentication key of SC2 when they CAN SEE IT?
I mean,someone could hijack Your account knowing those _^_

Cause they need to see that it's his account?

Edit: I mean he has to be able to prove it
DarKFoRcE
Profile Blog Joined April 2010
Germany1215 Posts
November 13 2010 21:29 GMT
#7
At first it seems a bit unreasonable, but as others have said, there is a good reason for such a rule. Im actually surprised that they implemented something like that and i think its good.
Follow me on Twitter: https://twitter.com/#!/PinDarKFoRcE
Kurumi
Profile Blog Joined April 2010
Poland6130 Posts
November 13 2010 21:30 GMT
#8
On November 14 2010 06:29 Darneck wrote:
Show nested quote +
On November 14 2010 06:28 Kurumi wrote:
Looks like a scam; why the hell tehy need Your Secret Answer,authentication key of SC2 when they CAN SEE IT?
I mean,someone could hijack Your account knowing those _^_

Cause they need to see that it's his account?

Edit: I mean he has to be able to prove it

Why won't they make in-built system then? Like messaging them from Your bnet account?
I work alone. // Visit TL Mafia subforum!
sl0w
Profile Joined July 2010
United States447 Posts
November 13 2010 21:30 GMT
#9
People still buy and sell WoW accounts? Didn't ebay crack down on this a long time ago?
TheRabidDeer
Profile Blog Joined May 2003
United States3806 Posts
Last Edited: 2010-11-13 21:31:40
November 13 2010 21:31 GMT
#10
On November 14 2010 06:30 Kurumi wrote:
Show nested quote +
On November 14 2010 06:29 Darneck wrote:
On November 14 2010 06:28 Kurumi wrote:
Looks like a scam; why the hell tehy need Your Secret Answer,authentication key of SC2 when they CAN SEE IT?
I mean,someone could hijack Your account knowing those _^_

Cause they need to see that it's his account?

Edit: I mean he has to be able to prove it

Why won't they make in-built system then? Like messaging them from Your bnet account?

Because it would be fairly easy for somebody that already stole your account to message them on bnet?

EDIT:
People still buy and sell WoW accounts? Didn't ebay crack down on this a long time ago?

Ebay isnt the only place that you can sell WoW accounts. There is also selling of gold too.
EliteReplay
Profile Blog Joined November 2010
Dominican Republic913 Posts
November 13 2010 21:38 GMT
#11
On November 14 2010 06:27 Antoine wrote:
it's procedures to stop character/account selling in wow


i had this problem too, but in SC2 u cant sell accounts, at least i would not buy an account with a lot of points in sc2 bc i will lose them
if play random i can't call any race imba?
TheRabidDeer
Profile Blog Joined May 2003
United States3806 Posts
November 13 2010 21:50 GMT
#12
On November 14 2010 06:38 2GRe-Play- wrote:
Show nested quote +
On November 14 2010 06:27 Antoine wrote:
it's procedures to stop character/account selling in wow


i had this problem too, but in SC2 u cant sell accounts, at least i would not buy an account with a lot of points in sc2 bc i will lose them

All b.net accounts hold every blizzard game you own, which includes WoW. They dont distinguish between this. I have SC2, D2, BW, war3, and WoW all on one account.
smetson
Profile Joined April 2010
United Kingdom14 Posts
December 23 2010 02:05 GMT
#13
On November 14 2010 06:30 motus wrote:
People still buy and sell WoW accounts? Didn't ebay crack down on this a long time ago?


I think you can still buy/sell 'sheets of paper with log in info'.
jyLee
Profile Joined August 2009
United States350 Posts
December 23 2010 02:16 GMT
#14
On November 14 2010 06:30 motus wrote:
People still buy and sell WoW accounts? Didn't ebay crack down on this a long time ago?


Ebay isnt the only place to buy/sell accounts and there are many places you can accomplish this. WoW account selling/buying/trading is a pretty big market from what I saw about 5 months ago when I sold my 2 gladiator characters on the same account for nearly $1000. Its ludicrous and Blizzard can never stop it completely even with all the new measures.
SuperBigFoot
Profile Joined July 2010
United States63 Posts
December 23 2010 02:22 GMT
#15
This is enough information to press charges against someone who's trying to still an account. So basically, if you steal someone's account and try to change the name of the account holder then you're in for a lot of trouble if you want to use your own name.
Ridiculisk
Profile Joined November 2010
Australia191 Posts
December 23 2010 02:24 GMT
#16
I treid to get something similar done to my first b.net/WoW account.

I got the same story, "Please send us your Authentication keys"

I baught that game close to 6 years ago now...do they really expect people to still own the boxes after 6 years?
TAhackdZ.379 - Sc2sea.com Article Writer
MadJack
Profile Blog Joined March 2010
Peru357 Posts
December 23 2010 02:26 GMT
#17
On November 14 2010 06:26 motus wrote:
Does anyone else find this a little ludicrous? I'm trying to change the name on my Battle.net account not my bank account. What is the point of making a simple name change on a video game account so tedious?


No, specially after youve been hacked/banned/accountblocked just cuz some retard said your account was his, before. Happened to me in another game, had a great account, a lot of haters, nad they came up with the fantastic idea of saying my account was ilegal (bought or something) so its blocked for a good 4 years now, no questions asked, they just eff me over. So im glad blizzard do this kind of things not like other poorly runned developers/publishers cough*k2*cough
이제동 화이팅! / http://www.youtube.com/watch?v=26jjD3ro-Xk /
Boxxer
Profile Joined December 2010
83 Posts
December 23 2010 02:47 GMT
#18
To stop hackers basically, you should be glad to see Blizzard incorporate this level of security.
Kelsin
Profile Blog Joined August 2010
United States253 Posts
December 23 2010 04:03 GMT
#19
On December 23 2010 11:47 Boxxer wrote:
To stop hackers basically, you should be glad to see Blizzard incorporate this level of security.


It amazes me constantly that my b.net account is more secure than all of my bank accounts. You joke that it's more tedious but I wish my bank account info was WAY more tedious than it is to do stuff. The stuff they call security is a joke.
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