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"Your connection to Battle.net has been lost" Help

Forum Index > BW General
Post a Reply
WandS
Profile Joined June 2005
Canada86 Posts
Last Edited: 2013-06-19 22:25:52
June 19 2013 22:20 GMT
#1
Randomly around every 5-10 minutes I lose my connection to Battle.net. If I am in a game when it happens, I get that message, but I can still play against my opponent with no delay and that countdown drop-box does not even pop up. But this is a big problem because I cannot rank-up in ladder since the server thinks I disconnected from the server so therefore I do not get a win/loss registered to my account.

Can somebody please help me?

Some other notes: This also happens in the Fish server as well. This all started when I moved to my new place about 3 weeks ago, so I don't think it is my computer. The only things that have changed is the router and the internet service. Hmm..I remember 1 time out of the whole 3 weeks I've been here at my new place - I lasted a record of 45 minutes where I got to play 2 games, but every other time it has usually been every 5-10 minutes. I also noticed I stay connected to battle.net on Fish server longer than iCCup. Maybe my new roommates has some effect? I have no idea and I am a Noob when it comes to computer stuff, so any help would be appreciated!
legoboomette
Profile Joined December 2011
England165 Posts
June 19 2013 22:46 GMT
#2
Are you sure that it isn't just your internet disconnecting?
Won(*3*)Chu KissMe!
WandS
Profile Joined June 2005
Canada86 Posts
June 19 2013 23:38 GMT
#3
On June 20 2013 07:46 legoboomette wrote:
Are you sure that it isn't just your internet disconnecting?


Hmm I do not think so. If my internet was disconnecting, then would me and my opponent get the drop-box screen pop-up for even a split second if it did disconnect very briefly? Because I do not get that drop-box pop-up, all I get is that Battle.net message pop-up, and my opponent and I can still play uninterrupted.
EchOne
Profile Blog Joined January 2008
United States2906 Posts
June 20 2013 00:16 GMT
#4
I actually had this exact problem for most of the beginning of this year and last year. Luckily it went away a couple months ago after I changed to a different router. Previous router was a DIR-something and current one that is mostly fine with b.net is a DIR-615. I don't know what specific conditions differed between the two, nor do I know exactly what the problem is and why it happens, but I hope you find a way to solve it.
面白くない世の中, 面白くすればいいさ
jello_biafra
Profile Blog Joined September 2004
United Kingdom6635 Posts
June 20 2013 00:35 GMT
#5
This happens to me on the odd occasion but not regularly, it sounds like it's a problem with your router or possibly ISP.
The road to hell is paved with good intentions | aka Probert[PaiN] @ iccup / godlikeparagon @ twitch | my BW stream: http://www.teamliquid.net/video/streams/jello_biafra
EpiK
Profile Blog Joined January 2007
Korea (South)5757 Posts
Last Edited: 2013-06-20 00:44:50
June 20 2013 00:43 GMT
#6
reinstall and reforward your ports
ninini
Profile Joined June 2010
Sweden1204 Posts
June 20 2013 15:06 GMT
#7
I had this problem before, but it fixed itself. I think it's a router problem, because I remember it worked just fine if I plugged directly into my modem. Usually, I plug into the router, which then connects to my modem. I'm not entirely sure, but I think it was fixed by some minor update from my ISP, where I got the router from, because I haven't changed my setup.

If I was in your shoes, I would try messing around with the router settings, type 192.168.0.1 into the browser to access the router, and if that wouldn't work I would buy a new router. If you have a similar setup to what I have, you can try plugging directly into the modem. Then if it works, you know it's the router causing problems.
vanatir
Profile Joined May 2008
Germany355 Posts
June 20 2013 15:25 GMT
#8
i got the same problem on fish some days ago. (got a disc and losing points). for me it worked to delete the tls plugin for whatever reason.
aka EnjoYmE - streaming on http://www.twitch.tv/myprobe
WandS
Profile Joined June 2005
Canada86 Posts
June 20 2013 17:28 GMT
#9
Okay thank you everyone for your help! I tried to re-install and re-forward my ports, mess around with my router settings, plugged directly into the router, delete the TLS plugin, but none of those methods worked.

Someone suggested on iCCup to use UDP proxy to forward the 6112 TCP connection, but I have no idea how to do this. So I guess I have no choice but to buy a new router to fix the problem.
Sentenal
Profile Blog Joined December 2007
United States12398 Posts
June 20 2013 17:31 GMT
#10
I think some routers just don't work well with Starcraft. Many, many years ago, I had some problem where I couldn't even log onto battle.net, period, so I just gave up playing the game for a while. Eventually I got a new router, randomly tried to get on one day, and I could get on! But not host games. Then several years after that, I got yet another router, and it magically works fine with everything.
"Apparently, Sentenal is a paragon of friendship and tolerance. " - Ech0ne
tec27
Profile Blog Joined June 2004
United States3696 Posts
June 20 2013 17:49 GMT
#11
On June 21 2013 02:28 WandS wrote:
Okay thank you everyone for your help! I tried to re-install and re-forward my ports, mess around with my router settings, plugged directly into the router, delete the TLS plugin, but none of those methods worked.

Someone suggested on iCCup to use UDP proxy to forward the 6112 TCP connection, but I have no idea how to do this. So I guess I have no choice but to buy a new router to fix the problem.

No way TLS Plugin would cause that, so that'll never fix this. Forwarding ports will not help if you're able to make a connection, as the connection to Battle.net is outgoing TCP (and thus will be allowed out by almost every firewall, and, once connected, will not be closed randomly by them). Its likely some form of connection flakiness, your only real possible solution is to try a different router/ISP.
Can you jam with the console cowboys in cyberspace?
EiBmoZ
Profile Joined January 2011
Canada235 Posts
June 20 2013 17:50 GMT
#12
they are doing some type of service update to the bnet servers atm
molotow[eef]
Profile Joined October 2012
Germany81 Posts
July 02 2013 09:12 GMT
#13
If your router supports it try and setup a broadband via PPPoE Pass Through.

http://www.brighthub.com/computing/hardware/articles/12909.aspx
FlaShFTW
Profile Blog Joined February 2010
United States10135 Posts
July 02 2013 09:27 GMT
#14
happens once in a while for me. dont even worry about it.
Writer#1 KT and FlaSh Fanboy || Woo Jung Ho Never Forget || Teamliquid Political Decision Desk
TL+ Member
pebble444
Profile Blog Joined March 2011
Italy2497 Posts
July 02 2013 10:33 GMT
#15
Best chance would be to contact iccup admin xboi209 . Miracle worker. He is also on TL.

Or when he is online on iccup

A magic Wand would be very handy as well.
"Awaken my Child, and embrace the Glory that is your Birthright"
3FFA
Profile Blog Joined February 2010
United States3931 Posts
July 02 2013 16:11 GMT
#16
I would just get a new router. It's just B.net being B.net :/

...sort of reminds me of good ol'


Also, an SCV would be best.
"As long as it comes from a pure place and from a honest place, you know, you can write whatever you want."
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