EPTI was a cashier at the time. A customer came, a young girl, wanting to buy a bunch of stuff. She wanted to pay with a credit card and since it was assigned to a foreign currency account my elavon downloaded and printed out that day's currency rates. This takes about 5x longer to print out than a regular elavon receipt and as it is printing the girl looks at it and says "wow, that's pretty long!", to which I immediately reply, staring deep into her big, green eyes, with a dead serious look on my face, "thank you". It just so happened my manager was right behind me at the time and he cracked up instantly.
All in a day's work - Page 3
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True_Spike
Poland3430 Posts
I was a cashier at the time. A customer came, a young girl, wanting to buy a bunch of stuff. She wanted to pay with a credit card and since it was assigned to a foreign currency account my elavon downloaded and printed out that day's currency rates. This takes about 5x longer to print out than a regular elavon receipt and as it is printing the girl looks at it and says "wow, that's pretty long!", to which I immediately reply, staring deep into her big, green eyes, with a dead serious look on my face, "thank you". It just so happened my manager was right behind me at the time and he cracked up instantly. | ||
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Kurr
Canada2338 Posts
I think the biggest moments I won't forget is my work as a pharmacy student. First day of an internship at a new pharmacy, come in at 8am... first client literally passes out on the counter. That was a pretty messed up first day at a new place. But the real story I will never forget : Two 15 or so year old girls came together to our pharmacy for Plan B (anti-pregnancy post-coitus pill). A lot of girls come with their friends as they are scared, so the pharmacist didn't think much of it, goes in the office and goes through the meeting to explain the medication etc etc. When the pharmacist (an older woman, pretty straight edge) came out of the office, she looked so creeped out and asked : "What's a gang bang?" ROFL Even worse, we only had 1 Plan B left. They starting joking about it that the other should take it and they clearly didn't give a fuck. Seriously, I think that's the moment I gave up on humanity. | ||
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Deleuze
United Kingdom2102 Posts
On January 25 2013 19:57 JOJOsc2news wrote: Hurry up and die thread?! That sounds interesting. I haven't really looked into that. It had something to do with Japan right? Yeah, it was the dismal news that more old people = more health expenses for the current working population. The fact that an 86 year old put their back out through their rampant sexuality seems somehow pertinent. It's a Shady Sands thread, but I'm will fill with the usual General Forum dross, also the per capita spend on healthcare measure is misleading. http://www.teamliquid.net/forum/viewmessage.php?topic_id=395027 | ||
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JOJOsc2news
3000 Posts
On January 25 2013 21:13 Deleuze wrote: Yeah, it was the dismal news that more old people = more health expenses for the current working population. The fact that an 86 year old put their back out through their rampant sexuality seems somehow pertinent. It's a Shady Sands thread, but I'm will fill with the usual General Forum dross, also the per capita spend on healthcare measure is misleading. http://www.teamliquid.net/forum/viewmessage.php?topic_id=395027 Thanks! I checked it out and posted the story too. There is a lot to say about the topic of the thread and the quality of discussion as well as data used (as you pointed out) but this thread is probably not the right place for it.  | ||
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bo1b
Australia12814 Posts
All that aside, my job as a programmer has had really nothing interesting happen, and my job at a corner shop also had nothing happen to them lol. I feel I've somewhat missed out. | ||
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bK-
United States326 Posts
On January 25 2013 21:38 bo1b wrote: Some of the replies in this thread are so depressing. The op started out with an amusing story from his job, and somehow it turned into "gotta be as much of an asshole to customers as I can get away with, gotta talk about how stealing from a fucking corner shop which is probably barely staying afloat is something to be proud about, and then I gotta complain about my boss cuz all bosses are rich assholes". Aside from the hypocrisy in some of those posts, it is interesting to see how an "us vs them" mindset is developed, when for most of the day "us" really becomes "them" as well. All that aside, my job as a programmer has had really nothing interesting happen, and my job at a corner shop also had nothing happen to them lol. I feel I've somewhat missed out. ^ This Most people believe if they do not get paid like kings they will treat their employer's like absolute garbage. If you are doing a job that requires little to no skills do not expect a huge paycheck. Although this does not mean all minimum wage work is less equal than others or you should automatically not give a flying f***. At-least here in the states jobs are in short supply and it is a privilege to get a job. Going to work with the mindset of just wanting to collect a check every two weeks is a very bad way to go about it. Don't get me wrong I do not care about the business side of things but I do care about the success of the company. If the company I am currently employed by goes under that means so does my future with that company. I am at an age where you look for a "career", not a "job" and you want to go through the ranks to become the most successful/paid. So by treating customers like crap and having a bad mindset will only set you up for cloudy future in the current field you are in. People often overlook on how important it is to leave your last job with on a positive note because future employers will look back on your job history. Right now I am a Network Engineer for Bright House Networks and work at a data-cetner. Believe it or not the network administrators do not deal with customers as much as an engineer does. So by treating the customers right on a case by case basis will lead to more positive feedback. All I got to say is the amount of positive feedback from clients just makes management that much happier with your performance within the workplace. @ OP Here is a quick story for everybody. I worked as a PC technician at Kablelink L.L.C. which is a company who contracts with the big cable/internet companies. So my role within the company is to install/manage/troubleshoot the networks the clients want installed on each job site. It was a weekday and I get a call about a customer experience a 213 which translates to "interruption of service". With this job it requires a lot of time behind the wheel. From the office to the job site it was roughly 1hour worth of driving in the back roads which was alright in my 94' firebird.(Yes they allowed me to drive my 94' firebird with a 450 big block bored .60 over) Most of the time the customers in the area are elderly people or just middle-aged individuals who do not know to much about the tech side of things. So I show up at this nice big house which looks like it was at-least 1mill USD. This middle aged man leads me into this office and explains to me his service was down and he did not know why. He also told me he was on the phone with tech support for hours and they could not figure out what was wrong. They usually only call out PC-techs when the troubleshooting over the phone failed. Well I look at the equipment and I notice that one of the modem's he has installed is in standby mode. When you put this specific unit in standby it cuts off the internet/phone because they both run through the same box. Now at this time he tells me that tech support never mentioned a standby mode and did not know what it was. A part of that job was for me to educate the client and which I did verbally, and then pointed out the chapter about stand by from the manual that came with the modem. After I educated the client I hit the giant big grey button on the from and eureka he had service again. This took me a whole 5 minutes to figure out and the guy gave me some praise and tipped me 5$ to go get something to eat. All in all it just baffles me how bad tech support can be sometimes, as that should be step #1 to figure out if everything was in working order. Oh well made me some quick money which turned out to be a pretty sweet deal and covered my expenses to get to the job site. Tl:DR Go to work with a neutral mindset and avoid feeling the need to only care for your work if your getting paid extremely well. Give each job a chance and see if you enjoy it after awhile. Working at a job where you actually enjoy will lead to more success. Minimum wage does not mean you automatically treat your employers policies/customers like crap. | ||
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DarkPlasmaBall
United States45780 Posts
On January 25 2013 15:00 sam!zdat wrote: Customers generally deserve to be treated like shit because they act like shit. No. Haven't you ever heard of "The customer is always right?" While it sucks, it's often times a necessary philosophy to retain business. And the business is bigger than you getting your feelings hurt, Mr. Employee #384744, so suck it up and ignore their stupidity for the whole sixty seconds that you'll interact with them. And also, maybe some of them are acting like shit because you're treating them like shit  On January 25 2013 15:13 sam!zdat wrote: I think it's your job to avoid getting fired. Whatever subtle abuse you can heap on well-deserving customers while accomplishing this aim is fair game. gotta steal back those crumbs of jouissance wherever you can. Sure, that's a practical reason, but your job is also to do your job, and that also includes keeping the client happy by doing your job competently, often times with a smile (or fake smile) on your face. Every job has customers who are pains in the asses, but you tend to put up with them because it makes your boss happy, and/ or you get a paycheck, and/ or you like your job, etc. You don't take out your anger on a customer; that's just showing that you don't know how to handle situations properly as an employee. | ||
Pandemona
Charlie Sheens House51493 Posts
What is fun about this office is that it is the pay roll office too, and well i do here so amazing stories from the area managers when they come into town. Mainly about how silly employee's are. Lets take the latest one. Their was a guy in one of our depots, who was good, paperwork was great and his sales were good. One day we rang the depot up chasing some banking and he wasn't their, they told he didn't work their anymore. We all were like oh, i guess he's been sacked for something (we have a high turn over of staff). We thought nothing about it until about 3 hours later the area manager rang up. Told us the reason he was sacked was because he was running his drug business on the depot fore court...selling just weed, but still. He thought it would be a great way to sell them. After he asked him why he was selling them at work he said "well the mrs didn't want me selling them from home" Ahaha, i was just like LOL when i heard that reply xD I hear many a funny tale from the accounts office, it is great fun. People fighting in the depots, people robbing tyres, all sorts of things, it's great fun. My job though, in a sense is a pretty much boring paper work junkie, but it's pretty easy work so the majority of my day is watching GSL at work and doing things on TL xD so i can't complain. | ||
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Yorbon
Netherlands4272 Posts
Nothing big really happens most of the time apart from the occasional disappearing employee (going away from work, and neve comng back), drunk customer telling bizarre stories, standard gossip and working with sometimes retarded people. Depends what you call big <.< On January 25 2013 22:42 DarkPlasmaBall wrote: Completely agree with this.No. Haven't you ever heard of "The customer is always right?" While it sucks, it's often times a necessary philosophy to retain business. And the business is bigger than you getting your feelings hurt, Mr. Employee #384744, so suck it up and ignore their stupidity for the whole sixty seconds that you'll interact with them. And also, maybe some of them are acting like shit because you're treating them like shit Sure, that's a practical reason, but your job is also to do your job, and that also includes keeping the client happy by doing your job competently, often times with a smile (or fake smile) on your face. Every job has customers who are pains in the asses, but you tend to put up with them because it makes your boss happy, and/ or you get a paycheck, and/ or you like your job, etc. You don't take out your anger on a customer; that's just showing that you don't know how to handle situations properly as an employee. To be honest, anyone thinking otherwise is pretty unfit for any service-related work. | ||
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LOLItsRyann
England551 Posts
On January 25 2013 13:47 Divergence wrote: Never forget. But seriously, fuck those night shifters. I pick milk in a warehouse, we pick cages of milk for different depots, shove them in lorries, unload delivery lorrys of more milk and it repeats. Fuck. Night shifters. Seriously all they have to do is unload some milk and cream and line it up, and they're fucking terrible. Sometimes we come in and they're like lined up in the wrong places so when you follow the sheet of what to pick, you miss things out cause they're in the wrong order and end up having to go back and cut through everyone and it's already busy as shit anyway -_- nightmare. | ||
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Elegance
Canada917 Posts
It's too bad I can't really share any work stories because of this whole confidentiality stuff  | ||
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AcidMinded
United States17 Posts
At least once a day, I get a call from someone who is pissed off and feels entitled to free shit. As a T2 agent, I have the ability to give out free shit, but I never do it for douchebags. Just the other day, this guy called in because his account had been locked out and his business, which he ran from a tablet, was completely halted because he couldn't log into the account. At first, the call started off okay. I was gathering information, telling him I'd do my best to get things fixed, etc. Every time I asked him for a piece of information to validate his identity, he would get pissy and start complaining about how he's losing money and how it's our fault for making things so hard. So we get to a point where he's not able to provide what I need, so I can't get him into the account. Now, he flips his lid. He starts cursing me, demanding a supervisor (nobody above me), swearing to sue, saying i'm not helping him and how his business is more important than a piece of shit like me, etc. I tell him to have a nice day and hang up the phone :D | ||
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Rimstalker
Germany734 Posts
Working IT support, when external users sign up for one of the services, they get text fields to enter their secret questions and the respective answers. In the middle of one of our shifts, this British bloke gets up, raises his voice a bit, switches his phone to speakers and goes 'Ok, Sir, I'm going to ask you your secret question now to verify your identity: 'How long is it?' The guy didn't own up to his claimed '9 inches'... | ||
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arb
Noobville17922 Posts
On January 25 2013 15:13 sam!zdat wrote: I think it's your job to avoid getting fired. Whatever subtle abuse you can heap on well-deserving customers while accomplishing this aim is fair game. gotta steal back those crumbs of jouissance wherever you can. Actually no, its your job to shut the fuck up and do what they tell you. You arent employed to run the company, you're employed to do what the fuck they tell you. Which is basically whatever they hired you for, driving, ordering food whatever. Okay I guess I can do mine, I work at Lowe's the basic thing about our store is, all the Asst Managers hate the store manager cause he actually(you can tell it really) enjoys the job and likes the company, so he goes out of the way to do everything extra for them blah blah. But more or less they bitch about working too hard when in reality he does more work than all of them combined -_-. | ||
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danl9rm
United States3111 Posts
On January 25 2013 16:36 D10 wrote: Im an internet I won't say how, but I know you're lying. | ||
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Too_MuchZerg
Finland2818 Posts
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Thienan567
United States670 Posts
On January 25 2013 23:12 LOLItsRyann wrote: I pick milk in a warehouse, we pick cages of milk for different depots, shove them in lorries, unload delivery lorrys of more milk and it repeats. Fuck. Night shifters. Seriously all they have to do is unload some milk and cream and line it up, and they're fucking terrible. Sometimes we come in and they're like lined up in the wrong places so when you follow the sheet of what to pick, you miss things out cause they're in the wrong order and end up having to go back and cut through everyone and it's already busy as shit anyway -_- nightmare. The funny thing is at the store I work at I could be both morning and night shift in the same week. So sometimes I'd close and then come in the morning to my own shitty work. I know it's shitty because when you're night shift you're less worried about doing a good job and more worried about getting out so you can go come and chill. Not to say that I purposefully do a shit job, but hey man, gotta get that game of sc in before going to sleep. Tbh I don't mind because when we open there's never any business anyway, if the night shift leaves the place a mess then at least there's something to do. Though sometimes it really does seem they were lazy as fuck and didn't do anything right. THAT is annoying. On January 25 2013 22:42 DarkPlasmaBall wrote: No. Haven't you ever heard of "The customer is always right?" While it sucks, it's often times a necessary philosophy to retain business. And the business is bigger than you getting your feelings hurt, Mr. Employee #384744, so suck it up and ignore their stupidity for the whole sixty seconds that you'll interact with them. And also, maybe some of them are acting like shit because you're treating them like shit Sure, that's a practical reason, but your job is also to do your job, and that also includes keeping the client happy by doing your job competently, often times with a smile (or fake smile) on your face. Every job has customers who are pains in the asses, but you tend to put up with them because it makes your boss happy, and/ or you get a paycheck, and/ or you like your job, etc. You don't take out your anger on a customer; that's just showing that you don't know how to handle situations properly as an employee. Imo, do your job, and do your best to be friendly, but if someone comes in and starts spitting in your face, yelling at you, etc. then just call over the manager and let them deal with it. I can be pleasant and friendly, do a good job, and offer good service, but if you come in and act like a douche, you should expect to get shitty service. You deserve it, too. Lesson here, folks: when you're going in as a customer, be pleasant and friendly, and VIOLA, you'll get good service. Much better than yelling at the people working, what's that gonna do? | ||
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Butterednuts
United States859 Posts
I was on site for a project with one of our clients. We were all coming back from a meeting and one of my coworkers banged up against one of the cubicle walls. It collapses within itself and fell over, destroying the entire cubicle. The person inside was working and jumped in shock. It was hilarious because it seemed like he barely touched it, but I guess the entire thing was completely unstable. Was hilarious to watch. That's about it. Haha. | ||
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eu.exodus
South Africa1186 Posts
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andrewlt
United States7702 Posts
On January 25 2013 21:38 bo1b wrote: Some of the replies in this thread are so depressing. The op started out with an amusing story from his job, and somehow it turned into "gotta be as much of an asshole to customers as I can get away with, gotta talk about how stealing from a fucking corner shop which is probably barely staying afloat is something to be proud about, and then I gotta complain about my boss cuz all bosses are rich assholes". Aside from the hypocrisy in some of those posts, it is interesting to see how an "us vs them" mindset is developed, when for most of the day "us" really becomes "them" as well. All that aside, my job as a programmer has had really nothing interesting happen, and my job at a corner shop also had nothing happen to them lol. I feel I've somewhat missed out. Yeah. It started out well, but it seems the thread devolved midway through page 1 to kids in dead end jobs griping about it. I think the OP was looking for people who are done with school and are already starting their career. I work in an earthquake prone area with a lot of out of towners. Every year or so, we get a slight tremor that can be felt. The magnitude is around 4ish. It's just funny seeing the mostly east coast transplants completely freak out. The place is part office, part factory. Most of the factory workers who are 50+ years old only have a high school degree and did not study in college at all. I suspect some might not have finished high school. Most of the time, it's not a problem. But every once in a while, these people need to e-mail somebody. On very rare occasions, I've seen some e-mails where they completely fuck up the English language. Just not understandable at all. | ||
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