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So here I am, just finished my first semester in junior year of college and ready for the holidays. I was ready to play StarCraft 2 and a lot of it. I log in and i play 10-15 games of ladder when suddenly I am disconnected from Battle.net and I am informed that my account has been "Suspended for Hacking".
At first I was angry, but then I remembered that I had another sc2 account that someone had gifted to me not knowing I had already purchased a copy for myself.
I try to log in, and BAM, my second account is also banned for the same reason. I haven't even played on this account for almost a month now?
http://us.battle.net/sc2/en/profile/2219214/1/Mercurial/matches
The suspension of my smurf account is probably the strangest thing of all. I haven't logged on in a month and its banned the same time that my main account is banned?
Now i'm upset and I don't get to play starcraft 2 for 14 days. blahhhhhhhhh this sucks.
I submitted a ticket on both accounts and now i'm waiting for a response.
What should I do for 14 days while I suffer from Starcraft 2 withdrawls?
edit: spelling
to clarify, I DID NOT HACK.
and I don't think its an IP ban because my roommates share the same router that I do and both of their accounts are not banned, I just asked them to check when somebody brought it up.
 
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Kpop, Brood War, study, exercise, and other stuff.
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^I recommend all of that, minus the k-pop.
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If indeed you were really banned illegitimately that sucks. Should try to determine the cause and see what they say. Also, wouldn't the two accounts have to be registered to 2 different e-mail addresses? If that's the case then how would they both be banned unless they were independently found to be violating the same rule? Perhaps some different mod besides hacking got them banned if indeed it's two separate bnet accounts.
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You should call Blizzard tech support itself and this may help you resolve the situation faster
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Yeah, that's the part I am confused about. The accounts are on two different email addresses. In my tickets I asked what specific case they found me using "unauthorized programs", because I know for other suspensions they provide you with evidence as to what TOS you have violated
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I hope it was just a mistake and customer support can help you get your accounts back!
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United States24483 Posts
It seems like in the OP you pointedly avoid claiming whether or not you ever did anything that would get you flagged as hacking. You should probably clarify on this issue.
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PM me if you want a 14day/7hour guest pass, I have one left over from release day 
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On December 21 2011 12:18 Jonoman92 wrote:
If indeed you were really banned illegitimately that sucks. Should try to determine the cause and see what they say. Also, wouldn't the two accounts have to be registered to 2 different e-mail addresses? If that's the case then how would they both be banned unless they were independently found to be violating the same rule? Perhaps some different mod besides hacking got them banned if indeed it's two separate bnet accounts.
Well I think they were both banned because blizzard probably did an IP ban.
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Maybe it has something to do with you IP. Any how there's always KPop. Drown yourself in it O_O.
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On December 21 2011 12:27 3FFA wrote:Show nested quote +On December 21 2011 12:18 Jonoman92 wrote:
If indeed you were really banned illegitimately that sucks. Should try to determine the cause and see what they say. Also, wouldn't the two accounts have to be registered to 2 different e-mail addresses? If that's the case then how would they both be banned unless they were independently found to be violating the same rule? Perhaps some different mod besides hacking got them banned if indeed it's two separate bnet accounts. Well I think they were both banned because blizzard probably did an IP ban.
My room-mates whom I a router with are not banned though, so I don't think it has to do with IP
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I just randomly got banned as well. I sent them a appeal and my accoutn was fixed a few hours later. If only the story ended there... Anyways I chat with my friends for a while about 45mins or so and i get disconnected and my account is suspended for hacking or something again! So i sent in a reply to my ticket @ blizz support. They said they upon further review they thought that i did indeed hack or osmething. I sent in another replying saying I dont use or touch any 3rd party software. Anyways its only 14 days but the problem is I dint do anything. Im worried that once i get back my account ill get suspended again randomly and it will be for a more severe sentence.
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KPop is the answer my friend :p cheers
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On December 21 2011 12:25 micronesia wrote:
It seems like in the OP you pointedly avoid claiming whether or not you ever did anything that would get you flagged as hacking. You should probably clarify on this issue.
My thoughts too...
updated OP:
On December 21 2011 12:12 Brandish wrote:
to clarify I DID NOT HACK. and I don't think its an IP ban because my roommates share the same router that I do and both of their accounts are not banned, I just asked them to check.
But something about the timeline seems less clear:
On December 21 2011 12:12 Brandish wrote:
So here I am, just finished my first semester in junior year of college and ready for the holidays. I was ready to play StarCraft 2 and a lot of it. I log in and i play 10-15 games of ladder when suddenly I am disconnected from Battle.net and I am informed that my account has been "Suspended for Hacking".
alright, this implies you were disconnected immediately during play, after 10-15 games.
At first I was angry, but then I remembered that I had another sc2 account that someone had gifted to me not knowing I had already purchased a copy for myself.
I try to log in, and BAM, my second account is also banned for the same reason. I haven't even played on this account for almost a month now?
This is ambiguous-- you saying 'BAM' suggests it was banned sometime after you logged in, but the 'BAM' could also be read as your surprise at finding your account had been banned before you tried to log in, and you just couldn't log in.
The suspension of my smurf account is probably the strangest thing of all. I haven't logged on in a month and its banned the same time that my main account is banned?
Now i'm upset and I don't get to play starcraft 2 for 14 days. blahhhhhhhhh this sucks.
I unno, either you're actually hacking, or someone who was using your computer was hacking and installed something or modified the client.
I think mods need to take manual action to ban someone, (could someone confirm?) I don't think their detection program actively bans accounts, but simply sends notifications so that mods can investigate and ban.
It's also altogether possible that your other account was banned earlier and you just didn't notice it.
I don't have a point, I'm just fleshing out the possibilities.
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My main account was disconnected immediately during play. With the whole "Achievements have been disabled until further notice" thing.
My smurf account I find out is banned after "try[ing] to log in".
I'm not sure what is ambiguous about this statement as it clearly says after I TRIED to log in, I find out it is banned
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here just try doing this, giving them a picture ALWAYS seems to work
![[image loading]](http://a2.sphotos.ak.fbcdn.net/hphotos-ak-ash4/385451_2334194483364_1504875980_31940025_1644574835_n.jpg)
Edit: Credit to the [sfw] thread
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I was disconnected after my game was completed. I was in game and the achievement have been disabled notice thing showed up in game. Soon as i got out of the game i was disconnected and coudnt log back on. I have another account too but it wasnt banned.
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On December 21 2011 12:44 Brandish wrote:
My main account was disconnected immediately during play. With the whole "Achievements have been disabled until further notice" thing.
My smurf account I find out is banned after "try[ing] to log in".
I'm not sure what is ambiguous about this statement as it clearly says after I TRIED to log in, I find out it is banned
How come you 2v2 with your smurf account (Mercurial) and your main account (Brandish) on the same team?
http://us.battle.net/sc2/en/profile/2219214/1/Mercurial/ladder/
also, if you look at the main account:
http://us.battle.net/sc2/en/profile/2298192/1/BrandisH/ladder/
it shows you as playing 2v2s shortly before being banned, but that you were playing 2v2s on a team with 'mercurial', an account you say you forgot about for almost a month. No match points awarded for wins/losses though... so I'd assume any bans are related to this.
Not accusing you of anything, just looks like the things are related somehow, whether in a way you are aware of or not.
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On December 21 2011 12:45 zickoray wrote:here just try doing this, giving them a picture ALWAYS seems to work Edit: Credit to the [sfw] thread
LOL? was it real?
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EPT
