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So I've had a new computer from iBuyPower for about seven months now, and for the last three months I've been having issues both with my Razer Lachesis mouse and my Razer Lycosa keyboard. What'll happen is, randomly, my computer will stop recognizing any movement or clicks or keypresses that I make. It never affects both products at the same time, and the only way to fix the issue is to unplug the problematic Razer product and plug it back in.
I've tried updating and reinstalling the drivers for the mouse and keyboard a few times, but I never had a problem with the Lachesis on my old Alienware laptop (I only got the Lycosa when I got the desktop), so I'm not sure whether the issue is with the Razer products or the computer itself. I also have a printer connected to my computer, and that never stops working.
I've been scared to play any Starcraft 2 in these past months because of the problems with my mouse and keyboard, but I'm really desperate to get back to laddering (my friend has skyrocketed past me in skill). Any help? I'll include whatever specs I can:
+ Show Spoiler +Processor: Intel® Core™ i7 960 Processor (4x 3.20GHz/8MB L3 Cache)
Processor Cooling: Liquid CPU Cooling System [SOCKET-1366] - Enermax Silent High Performance Fan Upgrade
Memory: 6 GB [2 GB X3] DDR3-1333 - ** FREE Upgrade to DDR3-1600 ** Corsair or Major Brand
Video Card: NVIDIA GeForce GTX 460 - 2GB - Single Card
Motherboard: MSI X58A-GD45
Primary Hard Drive: 80 GB Intel X25-M MLC SSD - Single Drive
Data Hard Drive: 1 TB HARD DRIVE -- 64M Cache, 7200 RPM, 6.0Gb/s - Single Drive
Motherboard USB / SATA Interface: [Free] Internal USB 3.0 PCI-E 2.0 x1 Expansion Card
Internal Expansion: [6-Port] NZXT Internal USB Expansion System
If you need any more info, tell me what you need and how I can check it.
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United Kingdom20326 Posts
Ive heard of some razer products having this issue, but it might be something to do with the USB connection, can you plug them in anywhere else on your PC?
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I have had a razer lachesis (died 1 week ago, and razer does not want to replace it >.<) but there was a firmware update for the lachesis which should solve the problems you mention, I also had some freeze of detection after that but it helped a bit.
I have no idea for your keyboard though... =(
Good luck
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On November 05 2011 02:35 Cyro wrote:
Ive heard of some razer products having this issue, but it might be something to do with the USB connection, can you plug them in anywhere else on your PC?
Unfortunately, with my setup there are only a few USB slots open where I can plug in my mouse and keyboard with still having a little slack (at least enough for normal gaming).
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I have the same issue with my Razer Diamond Back (mouse). It occurs only in combination with certain drivers, not related to razer. A few days ago, problem cause of a Windows 7 update. A couple of weeks ago, problem cause of the sound driver.
Over the last week no problems. Realy strange and random.
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lycosa works fine for me, i guess since both of them stopped to work its an USB problem and not an razer Problem.
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My Lachesis stopped working with the newest software had to go back to v2.03 maybe that will help
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I got my cousin (big technophile) to fix the issue, dunno what the hell he did but now both products are working fine.
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My previous Razer mouse (copperhead) started turning off and on randomly, I assumed the cord got busted somehow. I figured I needed a new mouse.
Bought a Lachesis a few weeks ago and have been experiencing this very problem since. Tried wiping the drivers and was just about to format the hard drive today as a last resort before buying a new motherboard >.<
Tried several different USB ports all to no avail.
If anyone has managed to solve this, please do tell :>
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i guess u got other stuff which u could use to test the usb port, i dont think all of them are defect at all.
i would delete all driver and reinstall them ALL new, with all i mean all which support mouse/keyboard.
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I just have an issue with the lycosa where certain keys stop working until I unplug and replug it back in. One of my friends was having the same problem too.
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have you tried the peripherals in a different computer?
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On November 05 2011 20:50 xxjondxx wrote:
I just have an issue with the lycosa where certain keys stop working until I unplug and replug it back in. One of my friends was having the same problem too.
I had this exact same issue with my lycosa, i also have a friend who had a similar issue but with the 'anti ghosting key cluster' not working. Basically i think it's not a very good keyboard, i use a mechanical keyboard now cause i got fed up with it. The fact razer charge so much for a cheap plastic keyboard with low quality rubber dome switches is really dodgy imo :S.
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I have exactly the same problem. My Razer Lachesis 5600dpi freezes randomly every 15min-2h.
But I have the bad feeling, that this isuue just comes within SC2. I can work, surf, etc. for hours with the mouse beeing alright, but if I start SC2 the cursor randomly freezes.
Maybe it's rly a driver's collision with SC2? Is it possible?
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Same thing happens to my lycosa, not very often and it hasn't happened for a while. I do also have a naga, however i've never had any problems with that.
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On November 05 2011 22:07 MagickMan wrote:
Same thing happens to my lycosa, not very often and it hasn't happened for a while. I do also have a naga, however i've never had any problems with that.
also just while starcraft's running?
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My freeze issue (same rough time intervals as yours, DeFMUDE) happen in other games as well. Only had it freeze once or twice in the desktop these past few weeks.
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On November 05 2011 22:22 DeFMUDE wrote:Show nested quote +On November 05 2011 22:07 MagickMan wrote:
Same thing happens to my lycosa, not very often and it hasn't happened for a while. I do also have a naga, however i've never had any problems with that. also just while starcraft's running?
Only ever mid-game ^.^
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i have the excact same issue. Normal use of PC no issues, but during playing Starcraft the mouse will suddenly just stop responding after a few seconds the mouse works again tho. Sometimes it even makes the sound as if a new USB device is being plugged in.
weird
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On November 05 2011 22:54 TWIX_Heaven wrote:
i have the excact same issue. Normal use of PC no issues, but during playing Starcraft the mouse will suddenly just stop responding after a few seconds the mouse works again tho. Sometimes it even makes the sound as if a new USB device is being plugged in.
weird
no, it's not the same... mine and the issues posted before say that the mouse/keyboard doesn't react and...that's it. They don't recover after some sec, they just freeze and stay frozen. We all have to pull the USB-plug...
your's is prob. a cable-problem or some sort of broken USB port. maybe use another port or check the cable.
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EPT
