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razer blackwidow spacebar problem

Forum Index > Tech Support
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PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 15:47 GMT
#1
for the past 2 hours my razer Blackwidow skeyboard has decided that everytime si press the spacebar i need a space followed by an s. I don't know what to do. I stried resetting to default doesnt seem to be a macro.

every once in a while it doesnt give an s so i think its fixed, but its not. Anyone know of this problem? sorry i cant write more in the op but this is sreally annoying to backspace every 2 seconds
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
Ropid
Profile Joined March 2009
Germany3557 Posts
May 07 2011 16:09 GMT
#2
Opening the keyboard and scrubbing the circuit board with a brush (with soft enough bristles to not scratch it too much) would probably help. Perhaps you spilled a drink onto the keyboard a while back, and it took until now to see the result? Then you could go at it with a wet cloth if you find it is sticky inside.

This would void the warranty, I guess, and the best course of action is returning it.
"My goal is to replace my soul with coffee and become immortal."
meep
Profile Blog Joined August 2009
United States1699 Posts
May 07 2011 16:14 GMT
#3
If it isn't a macro problem, give Razer Support an email and they can handle it for you.
閑静 しずか (ノ・_・)ノ
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 16:30 GMT
#4
it fixed itself!!! and ive never ever spilt anything on my keyboard. I'm real careful about these things.
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 17:02 GMT
#5
now it's broken again. sit sgoes back and forth between being fine and being messed up
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
Ropid
Profile Joined March 2009
Germany3557 Posts
May 07 2011 17:14 GMT
#6
Well, my theory is, there is dirt connecting two lines on the circuit board. It could very well be that a simple cleaning of the insides is all you have to do to fix it. But if it does not help, you will have voided the warranty (I bet Razer put a sticker over one of the screws, so they see if you opened the keyboard). You should simply return it and ask for a replacement or money back.
"My goal is to replace my soul with coffee and become immortal."
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 17:23 GMT
#7
there are no screws only latches also now space bar does not work at all im copying and pasting spaces!
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
LanTAs
Profile Blog Joined September 2010
United States1091 Posts
May 07 2011 17:27 GMT
#8
Bro, Macro keys =0. Go to the blackwidow driver thing, go press on the space bar, if it is green that means that you probably set some random keypress for it, just select it and then press space for it, thats how i fixed it.

Opening the keyboard is hellish, 0.0 i had a hard time just lifting off the key caps
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 17:33 GMT
#9
its not macro keys i tried that
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 17:37 GMT
#10
how do i open it up? theres only 2 screws at the top, i undid them and i cant seem to get it open
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
Qweasdzxc
Profile Joined July 2010
215 Posts
May 07 2011 17:44 GMT
#11
i think you just pluck the keyboard buttons out
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 17:47 GMT
#12
On May 08 2011 02:44 Qweasdzxc wrote:
i think you just pluck the keyboard buttons out


problem is that its the corners i cant get past not where the buttons are
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
NPHarris
Profile Joined May 2011
91 Posts
May 07 2011 17:59 GMT
#13
Why don't you just contact support?
LanTAs
Profile Blog Joined September 2010
United States1091 Posts
May 07 2011 18:08 GMT
#14
You might as well get it Returned, Refunded, or RMA cause you dont want to fuck it up more.
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 18:25 GMT
#15
whats RMA? also, now the spacebar doesnt work at all
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
NPHarris
Profile Joined May 2011
91 Posts
May 07 2011 18:35 GMT
#16
On May 08 2011 03:25 PlaGuE_R wrote:
whats RMA? also, now the spacebar doesnt work at all


RMA means Google.
But seriously: RMA means getting the shop to take it back and either give you a new one or the money back.
Djzapz
Profile Blog Joined August 2009
Canada10681 Posts
May 07 2011 18:37 GMT
#17
On May 08 2011 03:35 NPHarris wrote:
Show nested quote +
On May 08 2011 03:25 PlaGuE_R wrote:
whats RMA? also, now the spacebar doesnt work at all


RMA means Google.
But seriously: RMA means getting the shop to take it back and either give you a new one or the money back.

If it's been a while though sometimes you have to handle the process directly with Razer.
"My incompetence with power tools had been increasing exponentially over the course of 20 years spent inhaling experimental oven cleaners"
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 19:15 GMT
#18
now the enter key next to numpad doesnt work
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 19:18 GMT
#19
how do I deal with razer????? there is no contact email or number on their stupid website just some ridiculous FAQ
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
w1nter
Profile Joined March 2011
Lithuania73 Posts
May 07 2011 19:24 GMT
#20
How do I get technical support for my product?
For assistance with the installation, use, or uninstallation of your software, please contact Technical Support using the information below.

Technical support email: techsupport@razersupport.com

If you have any more questions go here: https://store.razerzone.com/store?Action=help&Env=BASE&Locale=en_GB&SiteID=razerusa the link should solve any questions you have.
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 07 2011 21:06 GMT
#21
if i hold down the s key i can use space but if i dont hold it down then it doesnt work at all. WTF!
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
Ropid
Profile Joined March 2009
Germany3557 Posts
May 07 2011 21:58 GMT
#22
Isn't the Razer Blackwidow still a pretty new product? Was it even sold six months ago? If you got the same laws in France as here in Germany (because of the EU), returning the keyboard to the shop where you bought it will fix your problem and you will get a new one.
"My goal is to replace my soul with coffee and become immortal."
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 08 2011 06:59 GMT
#23
can anyone help me? im starting to think the problem might be with windows xp rather then the keyboard itself. the spacebar still works, but only if i keep S pressed down
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
Sathiroth
Profile Joined December 2010
Australia93 Posts
May 08 2011 07:47 GMT
#24
Are you able to test the keyboard on another computer....I recently brought myself and my brother the Razer Blackwidow and not one of us is having issues......
■ Win7 Pro 64bit ■ Intel i5-2400 @ 3.9Ghz ■ Gigabyte GA-Z68XP-UD3 ■ ASUS EAH6850 ■ G.Skill Ripjaw-X 8GB DDR3 1333MHz 1.5V ■ 1*WD Blue 320GB + 500GB, 1*500GB Seagate, 1*WD Green 1TB ■ Corsair HX 750W ■ Razer Deathadder & Blackwidow
FaZe
Profile Blog Joined June 2010
Canada472 Posts
May 08 2011 07:48 GMT
#25
I actually laughed out loud when I read your original post with all the S's after the spaces in it.

If returning it to the store isn't an option, you really should email Razer about it. I highly doubt it's any kind of driver problem, the variance in issues really makes it sound like a hardware level problem.
"Victory needs no explanation; defeat allows none."
LanTAs
Profile Blog Joined September 2010
United States1091 Posts
May 08 2011 07:48 GMT
#26
How bout, try plugging that thing into another USB Slot.

Just send it back to razer and they'll send you a new one
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 08 2011 12:12 GMT
#27
tried on my brother's laptop same problem, it's definitely the keyboard
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
Barca
Profile Blog Joined October 2010
United States418 Posts
May 08 2011 13:50 GMT
#28
Well I think your first problem was buying a Razer Blackwidow

I jest
- I hate threads that end with "Thoughts?" -
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
May 08 2011 13:53 GMT
#29
On May 08 2011 22:50 Barca wrote:
Well I think your first problem was buying a Razer Blackwidow

I jest


Decent number of people actually consider it to be their first keyboard that's worth a damn. Although the Lycosa works perfectly if you don't install the Razer software. Makes you wonder about all those "hardware" problems they've had.
Barca
Profile Blog Joined October 2010
United States418 Posts
May 08 2011 13:59 GMT
#30
On May 08 2011 22:53 JingleHell wrote:
Show nested quote +
On May 08 2011 22:50 Barca wrote:
Well I think your first problem was buying a Razer Blackwidow

I jest


Decent number of people actually consider it to be their first keyboard that's worth a damn. Although the Lycosa works perfectly if you don't install the Razer software. Makes you wonder about all those "hardware" problems they've had.


If by "a damn" you mean "way too much" then yes I do think that the Razer Widow is worth "a damn"
- I hate threads that end with "Thoughts?" -
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
May 08 2011 14:26 GMT
#31
On May 08 2011 22:59 Barca wrote:
Show nested quote +
On May 08 2011 22:53 JingleHell wrote:
On May 08 2011 22:50 Barca wrote:
Well I think your first problem was buying a Razer Blackwidow

I jest


Decent number of people actually consider it to be their first keyboard that's worth a damn. Although the Lycosa works perfectly if you don't install the Razer software. Makes you wonder about all those "hardware" problems they've had.


If by "a damn" you mean "way too much" then yes I do think that the Razer Widow is worth "a damn"


I said "worth" as opposed to "costs". Don't own a BW myself, but it's got way less negative reviews and way more positive than any other Razer keyboard. Generally you don't see complaints outside the hardcore mech keyboard people.
PlaGuE_R
Profile Blog Joined February 2010
France1151 Posts
May 09 2011 06:56 GMT
#32
now it's working perfectly fine. 0 problems. i did not do anything......wtf?
TLO FIGHTING | me all in, he drone drone drone, me win - SK.MC | JINROLLED! | KraToss for the win
Itchy118
Profile Joined March 2011
Canada1 Post
Last Edited: 2011-06-26 16:11:46
June 26 2011 16:11 GMT
#33
I know this is a bit old, but I had the same problem. As a work around in the Razer macro software you can disable the right alt key (or if you have an old version of the driver assign a blank macro to it since only the newest version can disable keys).

I actually emailed Razer support about it and they told me that there was an issue where some of the space bars were actually too big causing them to rub against and depress the alt key when they were pressed. I'm waiting on their reply but hopefully they can just send me a new key to swap in rather than shipping the board back to them.

Edit: Wanted to add that aside from this problem I love the keyboard.
Phayze
Profile Blog Joined June 2009
Canada2029 Posts
June 26 2011 16:34 GMT
#34
I had this problem once, unplugging the black widow and plugging it in again fixed it. I think it's just a driver error.
Proud member of the LGA-1366 Core-i7 4Ghz Club
Slayth
Profile Joined November 2010
United States325 Posts
Last Edited: 2011-06-26 17:03:20
June 26 2011 17:02 GMT
#35
I stopped buying razer keyboards, they are known to have issues and even the mechanical keyboard has more than a switch problem if there is an issue.

You have to send them an email through techsupport@razersupport.com , and hope you get an answer quicker than I did. When I was having issues with my old razer marauder it took them 2 weeks to finally give me an RMA number and shipping label.
Fanclubs I'm in: Destiny, EGHuK, EGIdrA, IMNestea, LiquidTLO, LiquidJinro, IMLosira, TypePhoeNix, MvPDongRaeGu, STJuly, WhiteRa. "this is more fucked up than lord of the flies" - Tasteless , "WHEN THERE'S NO INTERNET, LAN ROCKS" - Lim Yo-Hwan
brazenraven
Profile Blog Joined May 2011
Romania122 Posts
June 27 2011 01:13 GMT
#36
dude, identical problem except with sevens. scrubbed the USB port and usb plug, working fine now. it was likely not a manufacturing defect as certain letter combinations triggered a seven.
Zerg definitely does have responses to FFs pre-hive tech. Infestors, baneling drops, burrowed roaches, and mutas are all options
SkaPunk
Profile Joined October 2010
United States471 Posts
August 12 2013 03:08 GMT
#37
Ihadthissameproblemrightnow,butthenthespacebarjuststoppedworking.thefuck.
Team Fallacy
SkaPunk
Profile Joined October 2010
United States471 Posts
August 12 2013 03:20 GMT
#38
I have no macros on. But when I make a macro and press spacebar it doesnt work and then if i spam it all at once the spacebar registers as left windows, right shift, right alt, m, and N.
Team Fallacy
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