for the past 2 hours my razer Blackwidow skeyboard has decided that everytime si press the spacebar i need a space followed by an s. I don't know what to do. I stried resetting to default doesnt seem to be a macro.

every once in a while it doesnt give an s so i think its fixed, but its not. Anyone know of this problem? sorry i cant write more in the op but this is sreally annoying to backspace every 2 seconds

Ropid

Germany3557 Posts

May 07 2011 16:09 GMT

Opening the keyboard and scrubbing the circuit board with a brush (with soft enough bristles to not scratch it too much) would probably help. Perhaps you spilled a drink onto the keyboard a while back, and it took until now to see the result? Then you could go at it with a wet cloth if you find it is sticky inside.

This would void the warranty, I guess, and the best course of action is returning it.

meep

United States1699 Posts

May 07 2011 16:14 GMT

If it isn't a macro problem, give Razer Support an email and they can handle it for you.

PlaGuE_R

France1151 Posts

May 07 2011 16:30 GMT

it fixed itself!!! and ive never ever spilt anything on my keyboard. I'm real careful about these things.

PlaGuE_R

France1151 Posts

May 07 2011 17:02 GMT

now it's broken again. sit sgoes back and forth between being fine and being messed up

Ropid

Germany3557 Posts

May 07 2011 17:14 GMT

Well, my theory is, there is dirt connecting two lines on the circuit board. It could very well be that a simple cleaning of the insides is all you have to do to fix it. But if it does not help, you will have voided the warranty (I bet Razer put a sticker over one of the screws, so they see if you opened the keyboard). You should simply return it and ask for a replacement or money back.

PlaGuE_R

France1151 Posts

May 07 2011 17:23 GMT

there are no screws only latches also now space bar does not work at all im copying and pasting spaces!

LanTAs

United States1091 Posts

May 07 2011 17:27 GMT

Bro, Macro keys =0. Go to the blackwidow driver thing, go press on the space bar, if it is green that means that you probably set some random keypress for it, just select it and then press space for it, thats how i fixed it.

Opening the keyboard is hellish, 0.0 i had a hard time just lifting off the key caps

PlaGuE_R

France1151 Posts

May 07 2011 17:33 GMT

its not macro keys i tried that

PlaGuE_R

France1151 Posts

May 07 2011 17:37 GMT

#10

how do i open it up? theres only 2 screws at the top, i undid them and i cant seem to get it open

Qweasdzxc

215 Posts

May 07 2011 17:44 GMT

#11

i think you just pluck the keyboard buttons out

PlaGuE_R

France1151 Posts

May 07 2011 17:47 GMT

#12

On May 08 2011 02:44 Qweasdzxc wrote:
i think you just pluck the keyboard buttons out

problem is that its the corners i cant get past not where the buttons are

NPHarris

91 Posts

May 07 2011 17:59 GMT

#13

Why don't you just contact support?

LanTAs

United States1091 Posts

May 07 2011 18:08 GMT

#14

You might as well get it Returned, Refunded, or RMA cause you dont want to fuck it up more.

PlaGuE_R

France1151 Posts

May 07 2011 18:25 GMT

#15

whats RMA? also, now the spacebar doesnt work at all

NPHarris

91 Posts

May 07 2011 18:35 GMT

#16

On May 08 2011 03:25 PlaGuE_R wrote:
whats RMA? also, now the spacebar doesnt work at all

RMA means Google.
But seriously: RMA means getting the shop to take it back and either give you a new one or the money back.

Djzapz

Canada10681 Posts

May 07 2011 18:37 GMT

#17

On May 08 2011 03:35 NPHarris wrote:

Show nested quote +

RMA means Google.
But seriously: RMA means getting the shop to take it back and either give you a new one or the money back.

If it's been a while though sometimes you have to handle the process directly with Razer.

PlaGuE_R

France1151 Posts

May 07 2011 19:15 GMT

#18

now the enter key next to numpad doesnt work

PlaGuE_R

France1151 Posts

May 07 2011 19:18 GMT

#19

how do I deal with razer????? there is no contact email or number on their stupid website just some ridiculous FAQ

w1nter

Lithuania73 Posts

May 07 2011 19:24 GMT

#20

How do I get technical support for my product?
For assistance with the installation, use, or uninstallation of your software, please contact Technical Support using the information below.

Technical support email: techsupport@razersupport.com

If you have any more questions go here: https://store.razerzone.com/store?Action=help&Env=BASE&Locale=en_GB&SiteID=razerusa the link should solve any questions you have.

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