EPTIs it a virus? How can I fix.. I already did a system recovery and that didn't work..
Help with some virus..
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Sexualinguistic
United States49 Posts
Is it a virus? How can I fix.. I already did a system recovery and that didn't work.. | ||
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LSB
United States5171 Posts
www.malwarebytes.org/ You may need to usb the installer to your sisters computer Or check out this thread www.teamliquid.net/forum/viewmessage.php?topic_id=67148 | ||
infinitestory
United States4053 Posts
On October 30 2010 13:27 LSB wrote: Download malwarebytes and run it. It should take care of the problem. www.malwarebytes.org/ You may need to usb the installer to your sisters computer Or check out this thread www.teamliquid.net/forum/viewmessage.php?topic_id=67148 He said the virus blocks executables, so.... Rename the installer's extension to .pif, .scr, or .com before running (i'm not 100% sure about this step). If MBAM doesn't run after installation, rename the MBAM main program's extension as well. | ||
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Ludrik
Australia523 Posts
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crazeman
664 Posts
First thing I would do is try to run some anti-virus and anti-malware/spyware software on the computer. A LOT of viruses/malware nowadays block you from installing these programs so if it you can't install it, try booting into safe mode and installing it via a flash drive. AVG has a free anti virus program and I used to use super anti-spyware and combofix. Sometimes even if you "remove" a virus, it just re-infest the next time you boot up. If nothing works, then a format/reinstall will work. You can also use the laptop's recovery disc to restore your computer to its factory default settings but note that this will wipe the hard drive. make sure you backup the important files onto a flash/external hard drive before you do anything. Depending on how infested the lappy is, a format/reinstall is probably the easiest/lazy way to fix everything. | ||
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guMmiwormz
United States312 Posts
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LSB
United States5171 Posts
On October 30 2010 13:29 infinitestory wrote: He said the virus blocks executables, so.... Rename the installer's extension to .pif, .scr, or .com before running (i'm not 100% sure about this step). If MBAM doesn't run after installation, rename the MBAM main program's extension as well. Would safemode work to block this? To OP, make sure you start windows in safemode Ever since I switched from Norton to Avast and IE to chrome I haven't gotten malware yet =D. | ||
GMarshal
United States22154 Posts
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Kyuukyuu
Canada6263 Posts
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BottleAbuser
Korea (South)1888 Posts
This approach might take longer than reinstalling windows. | ||
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Grobyc
Canada18410 Posts
On October 30 2010 13:34 guMmiwormz wrote: In my experiences, if you restart your computer, right as its loading you can go to the task manager and delete any suspicious looking exes and you should prob be able to delete the exe virus. then its a matter of running your antivirus. I did something similar to this to fix the problem my brother had with his laptop, which sounds like the exact same symptoms as yours. 1. DL malwarebytes on another computer 2. Throw it on a jumpdrive 3. Boot in safe mode 4. end processes for anything suspicious/unnecessary 5. Install + run malwarebytes That's what I did to fix it on his computer. | ||
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Sexualinguistic
United States49 Posts
how do you get to that safe mode? Do you hold F8 or F5 or something?.. and then how do you format? Right click on the C: drive? please explain... | ||
dinki0825
United States238 Posts
On October 31 2010 02:53 Sexualinguistic wrote: Okay, um, I'm kind of dumb when it comes to computers... sooo... how do you get to that safe mode? Do you hold F8 or F5 or something?.. and then how do you format? Right click on the C: drive? please explain... it's F8 before the windows logo comes up to get into safe mode as for formatting it's more complicated than right click c: edit: when people refer to formatting they mean wiping that drive of everything so try to make a backup up of important files before you do it. also if you are going ahead with formatting make sure you have a way to install windows (look for recovery disc that came with your laptop). after format your computer is going to be empty of any files as if you just bought the laptop. | ||
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Sexualinguistic
United States49 Posts
On October 31 2010 05:44 dinki0825 wrote: it's F8 before the windows logo comes up to get into safe mode as for formatting it's more complicated than right click c: edit: when people refer to formatting they mean wiping that drive of everything so try to make a backup up of important files before you do it. also if you are going ahead with formatting make sure you have a way to install windows (look for recovery disc that came with your laptop). after format your computer is going to be empty of any files as if you just bought the laptop. How do I format.. my sister is a fucking fuck nut, I've had my computer for 9 years and I've only gotten 3 viruses and hacked once, not something as intense as the shit that attacked her laptop. Seriously, denial of any .exe? Ridiculous, my sister much be watching more ad-infested porn than I am. | ||
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Frolossus
United States4779 Posts
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LSB
United States5171 Posts
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Sexualinguistic
United States49 Posts
On November 02 2010 09:24 LSB wrote: Remember, format is only a last resort. If you can remove the virus without wiping everything, try that first. How do I do it though? xD There's no other lazy way, I need to fix this damn laptop, gaaaaaaaaaaaaay | ||
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LSB
United States5171 Posts
2) Turn your sister's computer in safe mode (hold F8 before the windows mode) 3) Plug in the flash drive and install malwarebytes 4) Run malwarebytes full scan 5) After it is complete, restart the computer in normal mode and see if it worked (It should) | ||
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thehitman
1105 Posts
Make sure you install a proper antivirus ~ Avast and a proper firewall ~ Zonealarm free firewall and make sure you install antimalware ~ malwarebytes, after you've removed the virus. For additional help visit www.bleepingcomputer.com | ||
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Sexualinguistic
United States49 Posts
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