David Kim's Response on Community Feedback - Page 14

On February 01 2016 03:47 Charoisaur wrote:


whatever flaws sc2 may have, the bolded statement is just not true. Sc2 is far more balanced than any other RTS out there (with the possible exception of broodwar)

On February 01 2016 03:47 Charoisaur wrote:


whatever flaws sc2 may have, the bolded statement is just not true. Sc2 is far more balanced than any other RTS out there (with the possible exception of broodwar)

On January 31 2016 06:38 Legobiten wrote:


What content have you payed for that has not been delivered? For real.

On February 01 2016 08:02 Nuclease wrote:
How in god's name can the dev team be watching all these forum posts go up about how awful the map pool is, along with professional player feedback that the maps are bad, and not change a single thing?

Not even taking out Central Protocol, which no one plays? Not taking out at least one of the gold bases on Prion? I just really don't get it. At a certain point, whether or not you think it's right, you have to listen to the community when there is an OVERWHELMING majority asking for the maps to be changed if you want people to play your game.

Central Protocol
Really difficult 3rd, and layout of natural/main favoring mobility based compositions. Obviously, we are seeing some balance issues on this map, so this is a map where we definitely want to focus on making some balance tuning passes. Let’s discuss what specific changes we could make to this map

On February 01 2016 08:19 Gwavajuice wrote:


At least make the effort to read :




They don't want to remove this map, they want to fix it and are open to suggestions. What's wrong with that?

Just point out the map's flaw and explain how to fix them. I mean, do you realise your post is exactly the kind of post that brings nothing to the discussion and make the "community"'s voice impossible to hear?

On February 01 2016 09:21 adMachine wrote:


If you're worth your salt as a designer, all sorts of feedback helps you improve. Not just the carefully worded constructive criticism, but literally all of it. Feedback isn't only about facts and opinions. You need to care about how people feel about your product, and when they vent their frustrations, you had better listen. If you can't handle the negative emotions, and if you can't transform those reactions into improvements, then you're not doing your job.

When people write angry rants on Team Liquid about how you're failing to do your job, you don't dismiss it. You take it to heart. Why aren't they being civil and polite? Perhaps it has to do with a history of you failing to fulfill their expectations, of making promises that you aren't keeping. Perhaps they feel that previous, super constructive criticism has been neglected and it's all ultimately fruitless. I don't know. But David Kim really needs to figure it out, and fast.

Why do they write walls of text instead of just forgetting about the game altogether? Clearly, they care a lot - too much to just shrug their shoulders and walk away. And that's sort of an opportunity. But it also means you're right where you're about to lose some people for good. Angry people don't want to get told to wait half a year and maybe things get better. Angry people sure don't like to be told to shut up, that their voices aren't contributing to the discussion.

Yes, negative response hurts. And the reason it hurts is because of how it reflects on your own performance. People didn't just decide to be angry and dissatisfied because they like it that way. And as a human being, when you fail to live up to your own expectations, you might need to talk it out with your wife or mother or friend or what not. But you absolutely don't blame your customers for not being as excited about your product as you want them to be.

You don't ask your customers to take responsibility for your own emotions. That's your responsibility. You don't try to make your customers responsible for your team's morale. That's your responsibility. And if they aren't satisfied with your product, you don't tell them to try harder to enjoy it. That's your responsibility, and failing to live up to that responsibility is to sole reason for all of these other problems.





WOW exactly !... hit the nail on the head here

On February 01 2016 07:05 Charoisaur wrote:

They never promised they would add those features with release they just said they will add them in LotV and they are holding this promise.

On February 01 2016 11:10 lestye wrote:
You're assuming that its the same people who are making the mission packs are the same people who are engineering the features.

When a company promises or advertise a new feature for their game, they don't hold off everything until that feature is delivered. They promised those features post-release. That has nothing to do the mission packs,

Guess what? Features are a lot harder to implement than maps. They're not going to sit on the map packs forever until some other team pushes the feature.

On February 01 2016 12:52 Spyridon wrote:


I know how development teams work. Been a developer my whole life.

If you think they seriously have a completely different team working on the map packs & all the LotV updates, your dreaming...

Sure, some aspects of the team can be used mainly for mission packs. Mainly the ones who develop the media - Artists primarily.

What about the shared assets? What about the coders that are spending time coding features for the map packs? The testers? the QA team? The balancing team? The actual design team?

How about we mention some of the ones very specific to what they talked about in this update: How about the map design team?? They mention new maps for ladder as well as new coop mode maps. But where are the map designers working right now...? You guessed it, the Nova packs.

Now that I think about it, media (skins and voice packs) were part of the community update as well. They even said the skins and voice packs will be waiting until after the mission packs!! Where do you think the voice actors and artists are deployed right now? The mission pack... Even though the skin and voice packs could easily be released for LotV.

From all this, you can figure out that the only team that POTENTIALLY isn't busy working on the map pack, is the team that works on the back end. And even some of those may be devoted to the map pack, for who knows what features.

Fact of the matter is, we have only had one tiny patch in months, which would take minutes to create in the editor. Their developers are NOT actively working on LotV. The only changes they have a potential reason to take this long for is the back end. The rest of it used teams that are allocated to specific areas, and right now those designers - like the map designers, programmers, QA team, balancing team, and sound design/voice actors.... Are all allocated to be working on the map pack. Not the features they announced in this community update that are going to be held off until after the map packs.

And this is kind of irrelevant to what I was saying anyway. Just pointing out that it's obvious where the resources are allocated right now. Rather than defending them, how about answering all those questions in the 2nd paragraph of my last post? Do you agree with their practices and are you going to give them more money before they deliver things they said would be coming to LotV?

I rather wait to see if they actually deliver. They showed us a different product in beta and did not deliver that product. And in their other game releases, they have been known to make promises before release and never follow through.

I'm shocked anyone is defending them at all, tbh. They have done very little to ensure their customers happiness over the years.The population of the game proves that more than anything.

On February 01 2016 09:01 Mattitude905 wrote:



How can u possibly support blizzard made maps? When have they EVER made a good map?

Every single map in the pool favors 1 base play, you can throw in all the in base natural expansions you want, people are gonna still 1 base all in when you have so much surface area to keep your eye on.

And here you are telling people "explain to blizzard how to fix them".... when has Blizzard EVER listened to the community regarding maps? Does anyone not have central protocol veto'd ??

On February 01 2016 01:27 Darkwhite wrote:


If you're worth your salt as a designer, all sorts of feedback helps you improve. Not just the carefully worded constructive criticism, but literally all of it. Feedback isn't only about facts and opinions. You need to care about how people feel about your product, and when they vent their frustrations, you had better listen. If you can't handle the negative emotions, and if you can't transform those reactions into improvements, then you're not doing your job.

When people write angry rants on Team Liquid about how you're failing to do your job, you don't dismiss it. You take it to heart. Why aren't they being civil and polite? Perhaps it has to do with a history of you failing to fulfill their expectations, of making promises that you aren't keeping. Perhaps they feel that previous, super constructive criticism has been neglected and it's all ultimately fruitless. I don't know. But David Kim really needs to figure it out, and fast.

Why do they write walls of text instead of just forgetting about the game altogether? Clearly, they care a lot - too much to just shrug their shoulders and walk away. And that's sort of an opportunity. But it also means you're right where you're about to lose some people for good. Angry people don't want to get told to wait half a year and maybe things get better. Angry people sure don't like to be told to shut up, that their voices aren't contributing to the discussion.

Yes, negative response hurts. And the reason it hurts is because of how it reflects on your own performance. People didn't just decide to be angry and dissatisfied because they like it that way. And as a human being, when you fail to live up to your own expectations, you might need to talk it out with your wife or mother or friend or what not. But you absolutely don't blame your customers for not being as excited about your product as you want them to be.

You don't ask your customers to take responsibility for your own emotions. That's your responsibility. You don't try to make your customers responsible for your team's morale. That's your responsibility. And if they aren't satisfied with your product, you don't tell them to try harder to enjoy it. That's your responsibility, and failing to live up to that responsibility is to sole reason for all of these other problems.