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Blizzard Confirms SC2 Overheating Bug - Page 3

Forum Index > SC2 General
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CursOr
Profile Blog Joined January 2009
United States6335 Posts
July 30 2010 03:06 GMT
#41
The problem really is:

When its preventable with this one line of Txt...
why didn't they just do everyone a favor and put 300 in there?

That's the issue. And it is CERTAINLY a SC2 issue and not a card issue.
CJ forever (-_-(-_-(-_-(-_-)-_-)-_-)-_-)
Warf
Profile Joined June 2010
Netherlands71 Posts
July 30 2010 03:07 GMT
#42
now i know why my PC was so overheating since the first time i installed SC2 and went for a 16 hour long Campaign sitting :s hope this really fixes it :D
dimfish
Profile Blog Joined February 2010
United States663 Posts
July 30 2010 03:08 GMT
#43
On July 30 2010 12:00 ShabbySalami wrote:
So is the place im suppose to be adding this information in the variables notepad that has a bunch of crap in it. The very last one in my notepad says width-1280, so do I copy and paste under that?


Yes, and they knew about this during the beta, too, I remember adding to my variables.txt then. Apparently we can't access the beta forums anymore, I wanted to post a link.
ShinnHachirou
Profile Joined April 2010
Canada10 Posts
Last Edited: 2010-07-30 03:16:52
July 30 2010 03:11 GMT
#44
Great.

I fried my 9800GT(stock) and switched it with another barely used 9800GT(stock) thinking my old one was over worked for 3 years. I noticed my temps running quite hot at around 80C-85C which is NOT normal for those cards even when playing at all setting low. Every other games I play(tf2, Crysis, etc...) I see a max at 72C with about 3-5hrs playtime on most setting high.

Gah! Too late now as one of the capacitors on my video card literally burnt out.

Edit: Yes! Fans were 100% speed. Both cards fried and as a University Student I can't afford to spend too much money
Santriell
Profile Joined June 2010
Belgium151 Posts
July 30 2010 03:17 GMT
#45
On July 30 2010 12:05 mgj wrote:
Depending on your definition of "very long" i would like to hear the reasoning behind this.


Couple minutes, at best.

CPUs have a temperature alert making them automatically shut down when going around critical range but most GPUs don't.

Using any GPU at 100% of his capacities will generate so much heat whatever cooling system you have won't be able to keep the charade going for more than a few minutes and you'll fry your card.
By the clack smack cracking of my thumbs, something wicked this may comes.
Saechiis
Profile Blog Joined May 2010
Netherlands4989 Posts
July 30 2010 03:17 GMT
#46
On July 30 2010 11:49 dybydx wrote:
@NB,

if u set ur CPU to run an infinite loop or do "memory +1", it will not damage the hardware. sure, your CPU will be running at 100% capacity 24/7 but CPU's are designed to withstand that, and CPU's do have a powerdown mechanism to prevent permanent damage.

also if u do "memory +1", you will run out of memory space, at which pt ur suppose to get a blue screen or windows will kick intervene the program logic.

either way, software are not suppose to be able to damage hardware, except through excessive wear and tear usage.


Why are you trying to prove this point when even Blizz itself admits it's their fault? Any hardware can die because of overheating since hardware can't decide for itself that it's getting pretty hot. It's the software's job to prevent these kind of things and it was Blizz's programming that was faulty in the first place.
I think esports is pretty nice.
HaruHaru
Profile Blog Joined November 2009
United States988 Posts
July 30 2010 03:18 GMT
#47
what does the line frameratecapglue do specifically 0.o
Long live BroodWar!
AJMcSpiffy
Profile Blog Joined May 2010
United States1154 Posts
July 30 2010 03:18 GMT
#48
On July 30 2010 12:05 mgj wrote:
Show nested quote +
On July 30 2010 12:02 Santriell wrote:
On July 30 2010 11:58 Loser777 wrote:
I don't get how this is a "Bug"... GPUs that are adequately cooled won't overheat... under any kind of load. The lack of a frame-cap encourages overheating in systems that aren't cooled properly, but this problem is more hardware related.


GPUs aren't nearly as used as you think. There is absolutely no way any GPU could withstand 100% usage for very long, be it cooled with fan, water or liquid nitrogen...


Depending on your definition of "very long" i would like to hear the reasoning behind this.


It's the same reason your computer locks up when a program tries to use 100% of the available memory. Graphics cards CAN, for example, run a screen at 500 fps if it was working at 100% capacity. However running at this 100% for any period of time causes more heat than the card can handle. This isn't a "malfunction" or problem with the card. Games are supposed to put caps on screens to tell the graphics card to stop trying to process at a safe percentage of use.
If the quarter was in your right hand, that would've been micro
Santriell
Profile Joined June 2010
Belgium151 Posts
July 30 2010 03:19 GMT
#49
On July 30 2010 12:11 ShinnHachirou wrote:
Great.

I fried my 9800GT(stock) and switched it with another barely used 9800GT(stock) thinking my old one was over worked for 3 years. I noticed my temps running quite hot at around 80C-85C which is NOT normal for those cards even when playing at all setting low. Every other games I play(tf2, Crysis, etc...) I see a max at 72C with about 3-5hrs playtime on most setting high.

Gah! Too late now as one of the capacitors on my video card literally burnt out.

Edit: Yes! Fans were 100% speed. Both cards fried and as a University Student I can't afford to spend too much money


Page 2. Blizzard is actually liable for it in this case.

If you want to push it that far, you can use their statement against them and have them spit out the cost of the destroyed hardware.
By the clack smack cracking of my thumbs, something wicked this may comes.
asdd
Profile Blog Joined July 2010
228 Posts
July 30 2010 03:19 GMT
#50
I never had beta so does that mean I just add it to the SC2 file only?
I
sikyon
Profile Joined June 2010
Canada1045 Posts
July 30 2010 03:19 GMT
#51
On July 30 2010 11:54 Santriell wrote:
Show nested quote +
On July 30 2010 11:50 dybydx wrote:
i believe when you agreed to the EULA, there is a section saying blizz is not responsible for any damage caused from the use of this software.


EULA isn't a magic "no liability" card. In fact it can be debunked pretty fast by an amateur lawyer.

A) You have to buy the game
B) You can't test it without agreeing to the EULA
C) Agreeing to the EULA to enjoy the product YOU ALREADY PAID FOR fried one/some part(s) of your hardware

You could probably stretch it to reckless endangerment, mischievous behavior, intentional damage of property (as they just admitted they knew about it), arson (a long run but still) , etc...

Also, knowledgeably distributing faulty software breaches a shit-ton of trade/trade practices laws.


A) You don't have to buy the game. The box says that you need to agree to the EULA inside to use the software. The EULA is also available online, or through mail. Furthermore, I believe that if you refuse to agree to the EULA Blizzard has a refund handling process.

B) Test it? What is there to test?

C) I don't even understand what this means.

The software is also not faulty. It runs fine on most computers, to my knowledge. There is a small fraction of devices/usage scenarios which are susceptible to this damage and because of the diversification of computers, it is impossible to guarantee performance on every unit. This is reasonable.

So sorry about your loss, but shit happens.
Saechiis
Profile Blog Joined May 2010
Netherlands4989 Posts
July 30 2010 03:23 GMT
#52
On July 30 2010 12:18 HaruHaru wrote:
what does the line frameratecapglue do specifically 0.o


Cap the framerate?
I think esports is pretty nice.
NidhoGGur
Profile Joined July 2010
United States10 Posts
July 30 2010 03:31 GMT
#53
On July 30 2010 12:02 Santriell wrote:
Show nested quote +
On July 30 2010 11:58 Loser777 wrote:
I don't get how this is a "Bug"... GPUs that are adequately cooled won't overheat... under any kind of load. The lack of a frame-cap encourages overheating in systems that aren't cooled properly, but this problem is more hardware related.


GPUs aren't nearly as used as you think. There is absolutely no way any GPU could withstand 100% usage for very long, be it cooled with fan, water or liquid nitrogen...


I think most of you are talking out of your ass.

Most games designed for modern hardware are GPU bound, meaning the GPU is pegged at 100% use at all times during gameplay. I always run a monitoring tool and can confirm this to be the case with most games. Starcraft sits between 60 and 100% use for my GPU.

A menu running at 300fps might be a bit more intensive than 100% use during gaming, but they are both pegging the GPU at 100% usage. Also, it's totally not blizzards fault. My GPU for example has proper cooling, and even heavily overclocked and overvolted, it peaks at 70c in the menus (safe up to 80-90) with 50% fan usage. I have played games (Shattered Horizon for example) that stress my GPU more than this.

The fact is, many GPUs are sadly lacking in cooling systems. At the very least the GPU clock/voltage should tone down at high heat, but most of the time you'll just get kicked back to desktop or reboot instead. A newer CPU for example will always throttle clock speed at high heat. which is a much better solution.

If your GPU is crashing during the menus, you should dust out your computer, get better case fans, or invest in a cooling pad for laptop cooling. If you're crashing from the SC2 menu, you'll eventually run into other games that will crash your computer as well (especially those of you with DX10/11 capable cards, true DX10/11 games are extremely stressful on the GPU)
Santriell
Profile Joined June 2010
Belgium151 Posts
July 30 2010 03:36 GMT
#54
On July 30 2010 12:19 sikyon wrote:
A) You don't have to buy the game. The box says that you need to agree to the EULA inside to use the software. The EULA is also available online, or through mail. Furthermore, I believe that if you refuse to agree to the EULA Blizzard has a refund handling process.

The software is also not faulty. It runs fine on most computers, to my knowledge. There is a small fraction of devices/usage scenarios which are susceptible to this damage and because of the diversification of computers, it is impossible to guarantee performance on every unit. This is reasonable.


Ask Microsoft how long their EULA protected the 10.000.000$ they had to shell out because of their faulty xbox update ;-)

Sony is currently tied in such a legal battle too and most probably will settle out of court for an undisclosed amount of millions because there are precedents where judges would have joyfully allowed class-action lawsuits against corporations damaging private property with their software (as its how the law system sees it).

They're bound to pay up and keep it down because if ever such a lawsuit is successful and makes legal grounds, any company that produces defective software could be held accountable and most probably will go bankrupt the minute they release a faulty program.
By the clack smack cracking of my thumbs, something wicked this may comes.
mgj
Profile Blog Joined March 2010
191 Posts
Last Edited: 2010-07-30 03:42:14
July 30 2010 03:40 GMT
#55

It's the same reason your computer locks up when a program tries to use 100% of the available memory. Graphics cards CAN, for example, run a screen at 500 fps if it was working at 100% capacity. However running at this 100% for any period of time causes more heat than the card can handle. This isn't a "malfunction" or problem with the card. Games are supposed to put caps on screens to tell the graphics card to stop trying to process at a safe percentage of use.


This is a really bad comparison. If your computer locks up because of memory usage it has little to do with temperature and more to do with the stack being full.

Also, an EULA will never ever be able to take priority over the laws of your country.
HalfAmazing
Profile Joined May 2008
Netherlands402 Posts
July 30 2010 03:41 GMT
#56
Misread. Thought it said overeating. I can't be alone.
You can figure out the other half.
NicolBolas
Profile Blog Joined March 2009
United States1388 Posts
July 30 2010 03:42 GMT
#57
On July 30 2010 12:00 cursor wrote:
Show nested quote +
On July 30 2010 11:58 Loser777 wrote:
I don't get how this is a "Bug"... GPUs that are adequately cooled won't overheat... under any kind of load. The lack of a frame-cap encourages overheating in systems that aren't cooled properly, but this problem is more hardware related.

A game that is going to allow your GPU to generate 350 frames a second or more really doesn't matter how well its cooled. Unless you're blowing an air conditioner directly in there, and still, probably only a mater of time.


Please. I actually do graphics programming. It's not uncommon for test programs, used to demonstrate an effect, to hit hundreds of FPS. And they don't cause problems.

GPU's generate heat based on how much work they're doing. Rendering 10 frames is virtually no different than rendering 1 frame with 10x the "stuff" in it. The only difference is that you're clearing the framebuffer 10 times more often. And even framebuffer clears are an optimized operation on any card made in the last 5 years.
So you know, cats are interesting. They are kind of like girls. If they come up and talk to you, it's great. But if you try to talk to them, it doesn't always go so well. - Shigeru Miyamoto
Kalevi
Profile Joined April 2010
United States9 Posts
July 30 2010 03:46 GMT
#58
Might be a coincidence but my new video card I've had for only about a week has stopped working. Didn't have any issues with other games but after playing SC2 for awhile, was starting to have some problems and now it just won't work. Probably didn't help I've played way too much in the past 2 days (all campaign) but this sure does suck. Hopefully Newegg will replace it since it's still under the 30 day warranty.
"we are what we repeatedly do. Excellence, then, is not an act, but a habit." - Aristotle
MamiyaOtaru
Profile Blog Joined September 2008
United States1687 Posts
July 30 2010 03:46 GMT
#59
On July 30 2010 11:44 Santriell wrote:
Show nested quote +
On July 30 2010 11:36 dybydx wrote:
shouldn't this be a bug of the video card themselves? i mean, if my CPU overheats/lights on fire from "working too hard", i''d flame the PC manufacturer for making failed product.


No program is actually designed to use 100% of hardware capacities as it would almost instantly lock the computer/fry the components.

Prime95
furmark
folding@home
IntoTheBush
Profile Joined July 2010
United States552 Posts
Last Edited: 2010-07-30 03:49:05
July 30 2010 03:48 GMT
#60
so i didnt have a folder by that name, but I found Variables inside my SC2 folder and added that. Should that work?
EDIT: NVM i should have read the first post again lol
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