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stormseeker442
Profile Joined December 2011
United States60 Posts
January 11 2012 21:42 GMT
#201
I don't support this at all and am against it. As day9 does this every single day, and it seems to me you just made a way to make money off it which day9 is strictly against. So I vote no.
"You must be focused all the f*cking time because hes protoss, and this is Starcraft II" - Dimaga's Stream 9/24/12 5:26AM PST
Skew
Profile Blog Joined October 2006
United States1020 Posts
Last Edited: 2012-01-12 00:20:41
January 12 2012 00:19 GMT
#202
On January 12 2012 06:42 stormseeker442 wrote:
I don't support this at all and am against it. As day9 does this every single day, and it seems to me you just made a way to make money off it which day9 is strictly against. So I vote no.


It's really interesting to me that you think if someone tries to make money putting together a quality product in an industry they've spent years of their life in and enjoy a great deal, that it's somehow wrong or immoral.

And as far as Day9 goes I've said plenty about him in this exact thread earlier on. What he does is great and if you can get to where you want to be through his videos alone, that's excellent. A lot of players end up paying ridiculous coaching costs to people who don't give a shit and put no effort into their job, and we thought we could maybe offer a solution to that.
ShiniSama
Profile Joined November 2011
United States103 Posts
January 12 2012 23:32 GMT
#203
THis is a awesome Idea and I would love to be a part of the site. I tried signing up for the month subscription but the page wont load when I choose what subscription I want. I go to your member ship > Add/Renew Subscription > in drop down I choose the 1 month subscription and then It just goes to a page that says "The connection was reset. The connection to the server was reset while page was loading"

I don't know how to fix this... Maybe the page is just down right now? I tried turning off my fire wall... But maybe I am doing something wrong?
EZPZ
Alryk
Profile Blog Joined November 2011
United States2718 Posts
January 12 2012 23:40 GMT
#204
On October 13 2011 09:14 MyLife wrote:
I wish you guys the best of luck. To be honest your lineup of coaches is not very impressive. Im sure a lot of people would agree that a couple Hours with Idra would be more helpful than a month of random "barley making it" pros that have never won a major event within their career. Even adding 1 or 2 More known pros with better results would probably increase membership 3fold. Good luck nonetheless!


A couple hours with idra is 9-1200$, just sayin

This looks great, some awesome stuff!
Team Liquid, IM, ViOlet!
NeutraLiTe
Profile Joined January 2011
United States49 Posts
January 13 2012 00:03 GMT
#205
Since this is still being advertised heavily and after having a friend actually subscribe to this site and use it, I wanted to make one more post here.

You can get to a high level just by watching Day9, which is free. My friend described Hotkeyit as not having enough new content to justify the insane price point, and that issue is only compounded on their forum.

[image loading]

These people are paying customers and they've literally gone three weeks without a response. For the price this site is asking, that's just insanely poor customer service. My friend posted on a forum thread concerning a video on how to hold the 1-1-1 asking for the replays of the games used in the video. He was completely ignored by the coach, but two weeks later when another player posted in the thread asking a question the coach quickly replied to him. Wtf?

There's a right way to do sites like this and there's a wrong way to do sites like this. I think Hotkeyit.com is doing it very wrong.

tl;dr - shitty customer service and shitty rate of new content at an insanely high price all for stuff you could get for free by watching day9. please think twice.
SuitGuy
Profile Joined March 2011
United States186 Posts
January 13 2012 00:12 GMT
#206
On January 13 2012 09:03 Kaoii wrote:
Since this is still being advertised heavily and after having a friend actually subscribe to this site and use it, I wanted to make one more post here.

You can get to a high level just by watching Day9, which is free. My friend described Hotkeyit as not having enough new content to justify the insane price point, and that issue is only compounded on their forum.

[image loading]

These people are paying customers and they've literally gone three weeks without a response. For the price this site is asking, that's just insanely poor customer service. My friend posted on a forum thread concerning a video on how to hold the 1-1-1 asking for the replays of the games used in the video. He was completely ignored by the coach, but two weeks later when another player posted in the thread asking a question the coach quickly replied to him. Wtf?

There's a right way to do sites like this and there's a wrong way to do sites like this. I think Hotkeyit.com is doing it very wrong.

tl;dr - shitty customer service and shitty rate of new content at an insanely high price all for stuff you could get for free by watching day9. please think twice.


You are right, we should have answered this. I surely meant to as the complaint was quite unsettling. The complaint wasn't ignored though. Since then I've contacted many Terran players to add to our staff including the very active vVvRuff. Since that complaint there has been a large increase in Terran videos.

I shouldn't have left the post alone, but the issue was addressed and continues to be. (we are uploading and posting a video from Ruff right now)
Suitin' it up 24/7
NeutraLiTe
Profile Joined January 2011
United States49 Posts
Last Edited: 2012-01-13 00:27:49
January 13 2012 00:26 GMT
#207
On January 13 2012 09:12 SuitGuy wrote:
You are right, we should have answered this. I surely meant to as the complaint was quite unsettling. The complaint wasn't ignored though. Since then I've contacted many Terran players to add to our staff including the very active vVvRuff. Since that complaint there has been a large increase in Terran videos.

I shouldn't have left the post alone, but the issue was addressed and continues to be. (we are uploading and posting a video from Ruff right now)

I just want it to be clear that I don't think there's inherently anything wrong with you charging for the content you produce. I believe it's a niche that does need to be filled in the SC2 community and your content is far superior to that Shockz Guide bullshit, but as it stands right now the monthly fee of $27 is - to be frank - ridiculous. I don't believe it's something you can logically justify to your current paying customers or those interested in signing up. Saying something like "it's okay because IdrA charges $300 an hour" is a logical fallacy.

I'm not just here to berate your site due to its clear issues, I posted sound advice earlier in the thread that you should seriously consider in order to make Hotkeyit.com a place that deserves a player's $27 a month. As it stands right now, it is simply not competitive with the free conveniences like Day9 or the TL.net strategy section.

If you wanted Hotkeyit.com to be more competitive, you would:
  • Fix your sloppy customer service. If someone is going to pay you $27 a month and posts on your forum asking for assistance or even a replay, even if you can't make that customer happy with your response a bad response is better than no response.

  • Fix your rate of content. Promise users X amount of videos every month for each race so they feel like that $27 is going towards PRODUCING something other than simply having access to view something. With as many coaches as the site has signed on, I fail to see how this is such a problem.

  • Improve the production of new content. This one is far more minor than the previous two, assured, but it's still something to take note of. Your videos, as it stands right now, have about the same production quality as SC2 tutorial videos I can find on YouTube for free. A little bit of production value can go a long way and help a user feel like they're getting their money's worth.
Cavalli
Profile Joined December 2010
Germany9 Posts
January 14 2012 00:32 GMT
#208
L2P

all that stuff can be found for free on the internet.
lulz

User was temp banned for this post.
Biff The Understudy
Profile Blog Joined February 2008
France8140 Posts
January 14 2012 19:31 GMT
#209
On October 13 2011 12:21 Hot_Bid wrote:

Like piano or violin or art or guitar lessons, StarCraft is taught by people who are better than you at it. You don't have to be Yo Yo Ma to teach cello, just like you don't have to be Idra to teach Zerg. It's rare you get to learn from the top 1% at anything, let alone at the prices most good SC2 coaches charge.

Fantastic cello teachers are almost always top class cellist. Greatest teachers today are Helmerson, gary Hoffman, janos Starker, etc, who all are the cello equivalent of Idra. You don't have to be Yo Yo Ma to teach, but if you are Yo Yo Ma, yhere are chances you will be a zillion time better teacher that your random orchestral player.

I can tell you that as a viola player, i have learnt more in an hour masterclass i had with Nobuko Imai that in dozens of hours with any teacher i had (and they were all great).

Just my two cents.
The fellow who is out to burn things up is the counterpart of the fool who thinks he can save the world. The world needs neither to be burned up nor to be saved. The world is, we are. Transients, if we buck it; here to stay if we accept it. ~H.Miller
Reasonable
Profile Joined September 2010
Ukraine1432 Posts
January 15 2012 11:38 GMT
#210
Advancing from Masters to Grandmasters is impossible w/o full time occupation in Starcraft 2. It is a waste of time and not worth it.

I hope this saved a couple of lives for some schoolchildren.
Mantisdolphin
Profile Joined May 2011
United States29 Posts
January 16 2012 10:34 GMT
#211
I subscribe to Day9's channel and I subscribed to these videos too. I guess I want to help esports and I want to get better at SC2, so two birds, one stone. I think the Hotkey site is a good idea. It's cheaper than paying hourly for good teachers like Hashe or Sterling. I'd love to get an hour's coaching from Idra, but he's too expensive.

And Hotkey is getting some decent subscription fees, so I think they'd be foolish to blow it on customer service failure.

One more point: A bronze or silver doesn't need an Idra. That person needs a Plat or a Diamond. A Gold would probably benefit from a teacher who was a master. The level of teaching you need is relative to your skill level I think. If you are in third grade you don't need a college topology professor, not even the best one in the world. You need a good third grade teacher.

"All that is not pattern is noise--the only possible source of new information." - Gregory Bateson
Skew
Profile Blog Joined October 2006
United States1020 Posts
January 16 2012 12:57 GMT
#212
On January 13 2012 09:03 Kaoii wrote:
Since this is still being advertised heavily and after having a friend actually subscribe to this site and use it, I wanted to make one more post here.

You can get to a high level just by watching Day9, which is free. My friend described Hotkeyit as not having enough new content to justify the insane price point, and that issue is only compounded on their forum.

[image loading]

These people are paying customers and they've literally gone three weeks without a response. For the price this site is asking, that's just insanely poor customer service. My friend posted on a forum thread concerning a video on how to hold the 1-1-1 asking for the replays of the games used in the video. He was completely ignored by the coach, but two weeks later when another player posted in the thread asking a question the coach quickly replied to him. Wtf?

There's a right way to do sites like this and there's a wrong way to do sites like this. I think Hotkeyit.com is doing it very wrong.

tl;dr - shitty customer service and shitty rate of new content at an insanely high price all for stuff you could get for free by watching day9. please think twice.


Just to follow this up, the same poster from this image has had a good amount of success since then: http://forums.hotkeyit.com/6/promoted-platinum-=-thx-guys/323/
aeRo-
Profile Blog Joined September 2010
Germany15 Posts
February 13 2012 17:15 GMT
#213
very nice improving esport
lidibrown
Profile Joined February 2012
United States4 Posts
February 25 2012 05:06 GMT
#214
--- Nuked ---
Kasp
Profile Joined December 2011
Canada13 Posts
March 01 2012 02:16 GMT
#215
I'll just play and learn. NUMBA ONE GOLD
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