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Tech Support and FAQ Thread - Page 15

Forum Index > LoL General
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 01 2012 20:02 GMT
#281
@Fts: Good to hear you can play again! FYR, the LoL PvP Client uses Adobe AIR for it's web interface so an old version of Adobe AIR most likely was causing execution errors with Adobe Flash since they both run off the Adobe Platform.


Also, an update from me. The Rune Combiner and EU Server Transfer should both be back up and running!
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Akinokaze
Profile Joined March 2011
Australia326 Posts
Last Edited: 2012-03-03 18:28:37
March 03 2012 18:13 GMT
#282
While switching back and forth between NA and EUW recently my launcher's been DLing some sort of patch/update. It's about 100mb in size (edit: it might vary actually, haven't been keeping an eye on it) and is definitely not the normal version check that takes a few seconds. Anything I can do about this?
In the Emperor we trust
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 03 2012 19:15 GMT
#283
On March 04 2012 03:13 Akinokaze wrote:
While switching back and forth between NA and EUW recently my launcher's been DLing some sort of patch/update. It's about 100mb in size (edit: it might vary actually, haven't been keeping an eye on it) and is definitely not the normal version check that takes a few seconds. Anything I can do about this?

Yeah. There's some downloading of localisation assets when you change servers. The exact size varies; sometimes it's negligible and sometimes it's a reasonable amount.

You could set up two stand-alone LoL Client systems (such as by creating a virtual operating environment) so you can have an EU and an NA client, but it's probably more trouble than it's worth since you'd have to patch them both every two weeks, and you probably wouldn't end up saving that much time anyway.

It might be possible to back up the NA and EU localisation files somewhere and replace them each time you change server. However, I don't have a list of all the files that RADs checks for since this changes relatively often. It'd probably also be more troublesome than just letting RADs do it's own thing as well.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Sufficiency
Profile Blog Joined October 2010
Canada23833 Posts
March 04 2012 11:16 GMT
#284
How should I spend my influence points? It seems to me that runes are expensive so I should only focus on either caster runes or fighter runes... which branch is probably better for a beginner like me with some limited experience in dota?
https://twitter.com/SufficientStats
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 04 2012 13:27 GMT
#285
@Sufficiency: Uh, it's not exactly the sort of thing I answer here but I'll give you my $0.02 for what it's worth lol. Runes probably aren't worth buying until Level 20 when you can use Tier 3 runes. Which you want to invest in first really depends on what you like to play. There's no right or wrong here. Just get which ever you enjoy playing more first.

Casters are the high reflex combo skills and explode someone guys. Sort of like Lich/Lion except your abilities also scale so you're still relevant late game. AD Carries are like Drow Ranger who scale of gold and want to farm hard into late game power. Fighters are sort of semi-carries but also the tanks at the same time. So a Dragon Knight/Doombringer sort of thing? Idk. Your question is better off in general discussion, lol.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Sufficiency
Profile Blog Joined October 2010
Canada23833 Posts
March 04 2012 21:14 GMT
#286
On March 04 2012 22:27 Chiharu Harukaze wrote:
@Sufficiency: Uh, it's not exactly the sort of thing I answer here but I'll give you my $0.02 for what it's worth lol. Runes probably aren't worth buying until Level 20 when you can use Tier 3 runes. Which you want to invest in first really depends on what you like to play. There's no right or wrong here. Just get which ever you enjoy playing more first.

Casters are the high reflex combo skills and explode someone guys. Sort of like Lich/Lion except your abilities also scale so you're still relevant late game. AD Carries are like Drow Ranger who scale of gold and want to farm hard into late game power. Fighters are sort of semi-carries but also the tanks at the same time. So a Dragon Knight/Doombringer sort of thing? Idk. Your question is better off in general discussion, lol.


Thanks. That was informative.
https://twitter.com/SufficientStats
Bluebush
Profile Joined March 2011
United States218 Posts
Last Edited: 2012-03-05 07:48:10
March 05 2012 07:45 GMT
#287
My friend has had an issue since the patch where, if anyone picks Fiora, she gets a bugsplat right as the game is about to start. Even if she exits out and restarts, it will crash and stop her from getting back into the game. I saw some similar posts about it on Riots forums but no one seemed to have any ideas.

She's done a full reinstall of the game but it didn't fix it, so I don't really know what else to suggest. She doesn't use LoL Replay or any other 3rd party stuff.

Any ideas ?
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 05 2012 13:56 GMT
#288
@Bluebrush: Hm. If a full clean reinstall properly done hasn't helped, it's unlikely to be a file corruption issue. And if it's consistent but only with Fiora, it's probably not a memory thing. Can you get a copy of her logs and PM them to me to me so I can read them? A DxDiag would also be nice. Instructions on how to get them are here.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
iwearcapes
Profile Blog Joined February 2012
France157 Posts
March 06 2012 03:06 GMT
#289
i know this is tech support and stuff but i didnt really want to make a thread about it. so im level 12 and i have 6300 ip. i can buy anychamp but i was wondering which one should i get . and just practice that champ all the way till 30?
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 06 2012 03:10 GMT
#290
@iwearcapes: Go to General Discussion and ask there.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Niggorean
Profile Joined March 2012
United States2 Posts
March 07 2012 07:35 GMT
#291
When i get into a game after loading screen I get into game for about 3 seconds and then i get an error saying LoL has stopped working and then i have to exit out of it. I have updated my gpu drivers DxDiag is updated and i have repaired. uninstalled and reinstalled and it still seems to be doing this. can anyone help?
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 07 2012 12:40 GMT
#292
@Niggorean: Can you PM me your logs? Also, do a Netalyzr and PM me the results link.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Parametric
Profile Blog Joined February 2010
Canada1261 Posts
March 08 2012 20:13 GMT
#293
http://na.leagueoflegends.com/board/showthread.php?t=1817233

Any1 found a solution to the problem in that thread?
Crispy Bacon craving overload.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 08 2012 20:16 GMT
#294
@Wireless: Brentmeister has been replying there. See his post here. It seems like it's people's internet connection that are the cause.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Parametric
Profile Blog Joined February 2010
Canada1261 Posts
Last Edited: 2012-03-09 17:43:20
March 08 2012 21:20 GMT
#295
Just reinstalled, seems to have fixed the problem. LoL is turning into a massive download T.T

Time to redo mastery pages QQ

Edit: Welp, it was fine for a few games. Back to crap. And that thread keeps growing in the LoL support forum.
Crispy Bacon craving overload.
Fuzzmosis
Profile Joined June 2011
Canada752 Posts
March 11 2012 05:00 GMT
#296
Just Random Bug I noticed. Gragas' passive name and description change.

When playing as Gragas, his Passive disappears as soon as you drink a potion. (The Beer Icon)
While you're drinking a potion, his passive becomes named "Eggnog Health Potion" with the description that this unit is regenerating health. After potion is gone and a spell is cast, it gets the correct name, but loses the description.

Also, Galio's Resolute Smite renamed the passive as well, that one I wasn't able to duplicate.

Probably not the best place to put it, but meh.
I'm From Canada, so they think I'm slow, eh?
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 11 2012 14:03 GMT
#297
@Fuzz: If you can reproduce that error and get a screenshot of that, show it to me to confirm and I'll pass it onto QA for fixing.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Gorsameth
Profile Joined April 2010
Netherlands22478 Posts
March 18 2012 22:11 GMT
#298
Noticed a bug a few times. If I spend IP on the store to buy a rune and then play some games and try to buy another rune without restarting my IP in the store doesnt update. The buy window will show whatever IP i had after buying the first rune and not my actualy uptodate IP.
It ignores such insignificant forces as time, entropy, and death
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 18 2012 22:22 GMT
#299
@Gorsameth: This is a known issue where some clients are affected. It should be fixed in the coming patch. For now, if you're ever concerned about if your IP total is correct, restart the Client (close it and then reopen and log back in) or restart your computer to get the client to force request from the Store Servers.

Come to think of it, I should have put that in the OP as a known issue. Thanks for the reminder. Will do that now.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Rixxe
Profile Joined July 2011
United Kingdom136 Posts
Last Edited: 2012-03-19 13:05:47
March 19 2012 13:03 GMT
#300
Hi All, wonder if i could get some advice about this issue:

It's been covered in many many posts on the tech support on LoL forums, yet there has been no answer as far as i can find.

Basically, at random points, my PC will just reboot. No delay/blackscreen or anything, just reboots. This can be from 1 minute to 50 minutes within a game. Never happens until after the game starts (Once the loading screen has finished).
Solutions i have tried: Clean the graphics card drivers, get the latest ones. Check for overheating. Checked for viruses. Checked for windows errors.
Spec:
i52400 3.2~ghz
GTS 450 1gb
6GB Ram 1600mhz
700w Power supply
1TB DW Harddrive

I'm well aware my graphics card isn't the best, but even on the lowest settings, with no shadows, the game still crashes. Plus with it at max, i still get 50 FPS or something, so i doubt its that.
As said above, it doesn't only seem to be me that's having this problem. Also before you ask, i have indeed played other games. (BF3, CivV, WoW, SC2 etc etc) and it has NEVER happened before.

Thanks for the help.

*bleep* you up in a gangsta style!
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