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Tech Support and FAQ Thread - Page 16

Forum Index > LoL General
Post a Reply
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 19 2012 19:24 GMT
#301
@Rixxe: Have you tried a clean reinstall?

If that doesn't work, can you obtain a process list, Netalyzr, DxDiag and an r3dlog from when game when a crash occurs?

Try loading a custom game when trying to reproduce the error if you wish. Also, if you can, try to obtain a Netalyzr when the crash occurs?

PM me the Netalyzr results link and the other stuff. For logs/list/DxDiag can you also put them in seperate spoilers to make it easier for me to read? Ty.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
-Zoda-
Profile Blog Joined April 2011
France3578 Posts
March 22 2012 16:28 GMT
#302
I want to change my hotkeys manually but I can't find the .txt file in the directory, what should I do ?
(also my loading screen problems were probably still due to internet, or something updated itself concerning the bug...)
♪ 最初はi つなぐdo それ つまりlife 常に移動 ♪ - IGN: Uhryks
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 22 2012 16:55 GMT
#303
@Zoda: It's been moved to another folder recently. Go to the directory that you installed LoL in. Go to RiotGames -> Config and you should find the file input.ini there. I'll update the OP accordingly.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
PolskaGora
Profile Joined May 2011
United States547 Posts
March 26 2012 22:27 GMT
#304
Hi, I'm new to LoL and considering starting this game. However, I don't know how big the game is in size. I have a few gigabytes of free space left so I was wondering if it would fit in. I don't want to go through the hassle of installing a massive game the size of SC2 if I won't be playing very much, since I'll probably only play it to reconnect with my brother some after having gone away to college.
Tracking treasure down
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 26 2012 22:36 GMT
#305
@PolskaGora: My LoL Folder is 9.4GB but it also contains a lot of unnecessary files and extra clients which I use for my Tech Work which aren't part of the main game. My core RADS folder is 6GB so I suppose the essential files are around that big?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Gahlo
Profile Joined February 2010
United States35160 Posts
March 28 2012 15:16 GMT
#306
So I try to get on this morning and I ran into the issue where, after logging in, only the border loads and everything else is a blank slate. I ran into this problem before and fixed it by repairing, so I did that again. Now, when I get to the login screen I get an error about being unable to load /mod_man.dat.

I click "Send Error Report" and it just sits there for over 30mins with no visible progress other than Leagues "busy" clock cursor. When I try to log in I get the same border and blank slate.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 28 2012 15:26 GMT
#307
@Gahlo: Sounds like your repair went wrong. Try repairing again, or doing a clean reinstall. Might also be a case where your firewall/antivirus doesn't recognise the updated LoL so do check for that as well.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
FakeSteve[TPR]
Profile Blog Joined July 2003
Valhalla18444 Posts
March 29 2012 00:43 GMT
#308
i'm getting brutal lag issues in game. it's not a problem with my internet, and i can't figure out why it's happening. it doesn't happen every time i play, but it happens often enough that i'm pretty pissed, cuz it absolutely ends the game whenever it happens. i can barely move, i get 10-12 seconds of clarity and then it's totally frozen for just as long. as minions and shit pile up it gets progressively worse until my character model disappears and i cant move off the fountain -_-

repairing the client right now using the launcher tool, anyone have any experience with this?
Moderatormy tatsu loops r fuckin nice
Mufaa
Profile Joined October 2010
219 Posts
March 29 2012 00:56 GMT
#309
On March 29 2012 09:43 FakeSteve[TPR] wrote:
i'm getting brutal lag issues in game. it's not a problem with my internet, and i can't figure out why it's happening. it doesn't happen every time i play, but it happens often enough that i'm pretty pissed, cuz it absolutely ends the game whenever it happens. i can barely move, i get 10-12 seconds of clarity and then it's totally frozen for just as long. as minions and shit pile up it gets progressively worse until my character model disappears and i cant move off the fountain -_-

repairing the client right now using the launcher tool, anyone have any experience with this?

This happened to me freshman year of college over summer break. After living in the dorms(game played fine) as soon as I got home it would lag exactly how you were describing. I reinstalled, repaired, worked with riot for port forwarding, disabled the dmz on my router and even tried modem to pc directly. Only thing that fixed it for me was going back to school and it worked fine at my apt. If you're on a laptop or do small LANs try on a different network. Otherwise, good luck. Hopefully you can figure it out.
Bwaaaa
Profile Joined September 2011
Australia969 Posts
March 29 2012 01:01 GMT
#310
On March 29 2012 09:43 FakeSteve[TPR] wrote:
i'm getting brutal lag issues in game. it's not a problem with my internet, and i can't figure out why it's happening. it doesn't happen every time i play, but it happens often enough that i'm pretty pissed, cuz it absolutely ends the game whenever it happens. i can barely move, i get 10-12 seconds of clarity and then it's totally frozen for just as long. as minions and shit pile up it gets progressively worse until my character model disappears and i cant move off the fountain -_-

repairing the client right now using the launcher tool, anyone have any experience with this?


What is your fps during these lag/latency spikes?
FakeSteve[TPR]
Profile Blog Joined July 2003
Valhalla18444 Posts
March 29 2012 01:21 GMT
#311
fps doesn't drop, minions still wiggle and shit
Moderatormy tatsu loops r fuckin nice
yamato77
Profile Blog Joined October 2010
11589 Posts
March 29 2012 01:29 GMT
#312
I got lag spikes last night into the 1400s of ping at random times. didn't correlate with engagements. doesn't occur outside of LoL. how can I know if its me or the server causing the problem? should I just consider it an isolated incident?
Writer@WriterYamato
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
Last Edited: 2012-03-29 02:22:03
March 29 2012 02:20 GMT
#313
@Fakesteve: Check if any of the instructions in this or this article improve your fps. Owait, not an fps issue. In which case see if Client Repair helps first. Still try the methods linked though. Sounds like an fps related issue.

@Yamato: Do a Netalyzr and check your internet connection. Haven't heard of server issues recently.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Wrath 2.1
Profile Joined March 2011
Germany880 Posts
March 29 2012 11:58 GMT
#314
On March 27 2012 07:27 PolskaGora wrote:
Hi, I'm new to LoL and considering starting this game. However, I don't know how big the game is in size. I have a few gigabytes of free space left so I was wondering if it would fit in. I don't want to go through the hassle of installing a massive game the size of SC2 if I won't be playing very much, since I'll probably only play it to reconnect with my brother some after having gone away to college.


1,9 GB normally.
The tigers of wrath are wiser than the horses of instruction.
jadoth
Profile Joined December 2011
694 Posts
March 31 2012 17:09 GMT
#315
i have also been getting lag spikes into the 2000s at random times through the game. they last about 4-10 seconds. i have not noticed any internet issues outside of lol like streams stop/stuttering. it started happening about a week ago. every once in a while another person in the game will complain of lagging/freezing at the same time but not with every spike and not everyone in the game.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
March 31 2012 18:14 GMT
#316
@Jadoth: You can run a Netalyzr to check if it's something on your end. Might be an issue with the uplink.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
jadoth
Profile Joined December 2011
694 Posts
April 01 2012 00:36 GMT
#317
netalyzr said that my dns wildcards and said the ports below where blocked. none of these things seem like they would cause the lag to me but i dont know this stuff all that well.

+ Show Spoiler +
Direct TCP access to remote RPC servers (port 135) is blocked.
This is probably for security reasons, as this protocol is generally not designed for use outside the local network.

Direct TCP access to remote NetBIOS servers (port 139) is blocked.
This is probably for security reasons, as this protocol is generally not designed for use outside the local network.

Direct TCP access to remote SMB servers (port 445) is blocked.
This is probably for security reasons, as this protocol is generally not designed for use outside the local network.

Direct UDP access to remote NetBIOS NS servers (port 137) is blocked.

Direct UDP access to remote NetBIOS DGM servers (port 138) is blocked.

Direct UDP access to remote Slammer servers (port 1434) is blocked.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
April 01 2012 15:59 GMT
#318
@Jadoth: If it was an issue with ports, you probably wouldn't be able to play LoL, rather than latency issues. So can't comment much knowing only that. Have a read of this maybe?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Tribute
Profile Joined September 2010
United States146 Posts
April 02 2012 05:16 GMT
#319
Does anymore have the 135 client they can upload? Deleted my LoLReplays folder and would like to have it back.
ThatGuy89
Profile Joined February 2011
United Kingdom1968 Posts
April 02 2012 18:44 GMT
#320
can someone tell me what the 2 numbers are on the score screen are, that are above the kill/death/assits for the team?

just played a game with a friend whos sat next me to, mine said 31 and 33 his was 62 and 53 or something

thanks
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