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Tech Support and FAQ Thread - Page 17

Forum Index > LoL General
Post a Reply
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
April 02 2012 18:52 GMT
#321
@Tribute: Does not exist publicly. If you tried installing it and opening it, it'd patch to the latest version anyway. Go ask LoLReplay.

@ThatGuy: This isn't really a Tech Question. But it's your Win/Loss for that type of game. (So your win/loss record for Normals Blind Pick, Ranked, Dominion, etc.)
It's like, "Is the Federation's Mobile Suit some kind of monster?"
ThatGuy89
Profile Joined February 2011
United Kingdom1968 Posts
April 02 2012 19:21 GMT
#322
On April 03 2012 03:52 Chiharu Harukaze wrote:
@Tribute: Does not exist publicly. If you tried installing it and opening it, it'd patch to the latest version anyway. Go ask LoLReplay.

@ThatGuy: This isn't really a Tech Question. But it's your Win/Loss for that type of game. (So your win/loss record for Normals Blind Pick, Ranked, Dominion, etc.)

no but its a faq thread too and theres no simple questions/answers thread

thanks though, couldnt find it anywhere on the net
Alaric
Profile Joined November 2009
France45622 Posts
April 04 2012 20:38 GMT
#323
I've been crashing all day long today after I alt-tab out of LoL (during a game), when I click the icon in the taskbar to go back to it. There's nothing different from yesterday or before, except that I installed that new windows live version today (which is shitty as hell, btw). It's not windows telling me that the program doesn't answer or something, but bugsplat popping me and asking me to report the issue.
Do other people that installed that new live thing have had problems with LoL or other stuff since then?
Cant take LMS hipsters serious.
gtrsrs
Profile Joined June 2010
United States9109 Posts
April 05 2012 00:26 GMT
#324
bug:
my client updates only about 50% of the name changes that go through
i still have "MashMe" as "Crs DontMashMe" and he changed that literally a year ago. several other people on my friends list have their old or original names. is there a way to force namechanges to go through in your client?
i play ... hearthstone =\^.^/= Winterfox
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
April 05 2012 01:09 GMT
#325
@Alaric: Check settings in menu. Are you using Borderless?

@gtsrs: Apart from a client repair you can try manually resetting chat files. Ima dig up location tomorrow and post here. So sleepy atm~
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Alaric
Profile Joined November 2009
France45622 Posts
April 05 2012 01:18 GMT
#326
I am, and have been since the beginning. It usually takes too much time to alt-tab otherwise. But as I never had problems before, I'm skeptical.
Cant take LMS hipsters serious.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
April 05 2012 17:50 GMT
#327
@gtsrs: Right. Go to the directory you installed LoL in. Go to RADS -> projects -> lol_air_client -> releases -> 0.0.0.104 (or the latest one) -> deploy -> preferences.

Back up the stuff in here first just in case! Then delete the preferences for all accounts named there. Don't think you need to delete the global folder but can try that if there are still problems. This should get your client to default to regular chat configurations. You'll need to rejoin all chat rooms, create a new status message, etc. Assuming it's a local-end thing, this should clear it up.

@Alaric: Hrm, 'tis odd, be it not? Forgive my ignorance, but what exactly is Windows Live and what does it do? I uninstall all the random stuff I don't use so I'm not familiar with it. If this only happened after the update, it might be related to it. If you're running it at the same time, try turning it off and see if it helps. Might be a memory issue causing the client to crash, seeing as it's a bugsplat. Are you using Windows 7?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Alaric
Profile Joined November 2009
France45622 Posts
April 05 2012 19:16 GMT
#328
It's been the new name for MSN-related stuff (Microsoft's instant messaging software) for a few years. I don't think it has anything related to LoL (except maybe new graphical effects/stuff, and I got a notice from my CG driver every time I crashed), but it is the only thing that changed before LoL started crashing like that.
I am using Windows 7, yes.
Cant take LMS hipsters serious.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
April 05 2012 19:23 GMT
#329
Windows 7 ah how you cause me troubles. Anyway, I assume CG driver you mean Graphics Card? If you're getting error messages regarding that, you might want to (re)install the latest version. Especially if it's an Intel Graphics Card. Also, do check if playing LoL without Windows Live on still causes any problems or not. If it's still having errors even when it's not on, then the timing might just be a co-incidence.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Retgery
Profile Joined August 2010
Canada1229 Posts
April 07 2012 13:25 GMT
#330
Sorry if this isn't the right place for this question.
But is there a summary of how ranked match making works?
Fall down 7 times, stand up 8.
Sqq
Profile Joined August 2010
Norway2023 Posts
April 08 2012 13:23 GMT
#331
Is there anywhere I can keep tabs on promo codes for the game ?
Dead girls don't say no.
JackDino
Profile Joined July 2010
Gabon6219 Posts
Last Edited: 2012-04-08 17:13:17
April 08 2012 16:08 GMT
#332
Not sure if this belongs here but think it fits here better than general, how does one type in korean in the league client? Nothing ever shows up whenever I try, wether it's korean input or copy paste. Same for jap etc.
Tried googling, I just thought moonbear or whoever might have an idea.
This isnt Broodwar so I dont owe anyone respect for beating me. -arb
gtrsrs
Profile Joined June 2010
United States9109 Posts
April 09 2012 02:20 GMT
#333
On April 06 2012 02:50 Chiharu Harukaze wrote:
@gtsrs: Right. Go to the directory you installed LoL in. Go to RADS -> projects -> lol_air_client -> releases -> 0.0.0.104 (or the latest one) -> deploy -> preferences.

Back up the stuff in here first just in case! Then delete the preferences for all accounts named there. Don't think you need to delete the global folder but can try that if there are still problems. This should get your client to default to regular chat configurations. You'll need to rejoin all chat rooms, create a new status message, etc. Assuming it's a local-end thing, this should clear it up.


this did not resolve the issue
several peoples' names DID change to the correct names, but many others are still stuck pre-change
it's soooo weird
i play ... hearthstone =\^.^/= Winterfox
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
Last Edited: 2012-04-09 02:32:51
April 09 2012 02:31 GMT
#334
@gtsrs: Hm. Interesting. Might be something server side...? Are you the only one who sees their names wrong?

I'll also see if I can catch a server engineer and ask them about this. Although they're all out of office because of IPL+PAX atm so it'll be soon(tm).

@JackDino: The English LoL Client does not have backend XMPP support for non-ASCII character input afaik. So probably can't get it to work. I'll ask around though.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Phrost
Profile Blog Joined May 2010
United States4008 Posts
Last Edited: 2012-04-11 01:35:00
April 11 2012 01:24 GMT
#335
so my computer (which used to play lol perfectly fine) is stuck at 5fps all of the time, i have a ping of 90. Any known reason for this? I haven't played since before the Lulu patch

things I have tried:
1) closed all non-essential programs outside game (music/browser/etc) -- these worked fine before
2) put all video settings to low --- (previously very high)
3) turned v-sync on and off (no change)
4) turned off sound
5) changed resolution
6) closed lolclient and lollauncher while in game.
7) restarted computer


currently running a repair
iamphrost.tumblr.com // http://howtobebettermagicplayer.tumblr.com // twitter @phrost_
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
April 11 2012 01:56 GMT
#336
@Phrost: NA Severs have had some issues recently. If the issue is persistent though, then it'd be time to investigate. I wouldn't read too much into it atm since it could just be server-side.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
gtrsrs
Profile Joined June 2010
United States9109 Posts
April 13 2012 16:51 GMT
#337
On April 09 2012 11:31 Chiharu Harukaze wrote:
@gtsrs: Hm. Interesting. Might be something server side...? Are you the only one who sees their names wrong?

I'll also see if I can catch a server engineer and ask them about this. Although they're all out of office because of IPL+PAX atm so it'll be soon(tm).


fairly sure i'm the only one who sees the names wrong, as i've asked shared friends about the names and they tell me that they've been updated.

i finally just de-friended mashme and re-added him and it worked properly, but there are others still on my list who are messed up!
i play ... hearthstone =\^.^/= Winterfox
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
April 13 2012 17:27 GMT
#338
@gtsrs: With all the patch stuff going on, no Engineers around.

Since removing and re-adding seems to work, and clearing the local files hasn't helped, my guess is that it's most likely something serverside. Probably the database where your friends list is stored hasn't properly matched the new Summoner Names to the primary key field so it's returning the wrong values. Removing and re-adding would request the newer correct information to be added to your friends list. So I guess you're just going to have to remove and re-add everyone who's name isn't displaying right. :<
It's like, "Is the Federation's Mobile Suit some kind of monster?"
gtrsrs
Profile Joined June 2010
United States9109 Posts
Last Edited: 2012-04-18 20:36:09
April 18 2012 16:48 GMT
#339
tons of bugs thusfar in this patch moon... uh. chiharu.

when you first open your client and select a champ, and it moves to skin select, no name will be displayed for the skin you're on, unless you switch skins and switch back. minor, obviously
[image loading]

after a game if you re-queue, when you get into champ select in a ranked, everyone has random summoners displayed instead of blank squares. when you hover over them, they have a popup that says "unused." your own summoners will be displayed incorrectly, but when you hover over, will popup with the right skill. edit: after getting this bug multiple times, i've deduced that it shows what the people in the game you were last in had as summoners. seems to happen after hitting "play again"
[image loading]

some camps won't aggro you after you attack them. have seen it twice as shyvana, dont' know if it's shyv-specific or how to replicate it.

really weird shadows when people die

more to come
i play ... hearthstone =\^.^/= Winterfox
gumshoe
Profile Blog Joined December 2010
Canada3602 Posts
April 19 2012 14:38 GMT
#340
Hi, half the maps i choose in Brood war(like python and fighting spirit) drop my opponent the moment I get into the game. I've been getting this problem since I had to reinstall the game. I tried reinstalling it again but no luck. Also I know this has been discussed at length but does anyone have any fancy new way to activate antihack launcher on mac?
gumshoe bullshitting at 120%~~Prplz
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