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Ok problem is my new Razer Lycosa. This is the second one, had to take the first one back cause the touch pad was bugging out soon as I got it out of the box.
The problem now is when I use the touch pad to pause/play, stop or skip a track of music it minimizes what ever I'm currently doing and brings the music player up. No big deal 70% of the time cept when I'm gaming.
The S/N is MT1111******** (so its not the MT0803, MT0802, MT0801 or MT07 that had so many issues but then again the first one wasn't one of those either so guess they didn't really fix it 100%)
My OS is vista. Um... any other info needed? Did 3 "acid tests" using my old dell free bee keyboard and the problem only occurs when I use the Lycosa. So any ideas? Its not a bad keyboard otherwise (then again I have only had THIS one for a few days with no real game time on it yet) I would really love if it was just something stupid/simple I'm missing and an easy fix.
So thoughts? Suggestions?
![[image loading]](http://pcflights.com/images/razer/razer-lycosa.jpg)
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Check your drivers and there might be option. Also if it has any program that control keyboard you should change its priority in task manager. You should be also able to change music player which is controled by keyboard so you wont get those minimize's etc.
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Unfortunately, Razer swears up down and sideways that the problem with these keyboards is hardware related. As best I can tell, it's actually their Configuration software. If you use it without that software, you lose the ability to swap Music player and configure macros, but the backlighting works, you can still turn off the Windows key.
I have one too, and it's a theoretically safe s/n range as well. Basically, I stopped having problems with it when I reinstalled my OS and didn't bother with the macro software since I don't use it anyway.
I suppose it COULD be a hardware issue, but since I used to have the full range of reported problems, and haven't seen any of them yet, including the keys turning off or spamming themselves, I'm entirely convinced I'm right.
On May 03 2011 21:03 FireLight wrote:
Check your drivers and there might be option. Also if it has any program that control keyboard you should change its priority in task manager. You should be also able to change music player which is controled by keyboard so you wont get those minimize's etc.
This doesn't necesarily work, I had mine configured for iTunes before I stopped using the software, but would get attacked with Windows Media Player doing this. I actually deleted the wmp.exe to stop it doing this, it was a major source of confirmation that the software was the issue instead of the keyboard.
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Actually, since it's software, and it will happily go crazy with a program that isn't associated with the touchpad (not a key), it's a bit more iffy than that.
Have you actually used one of these obscenely neurotic keyboards, or are you assuming that it responds to normal sorts of fixes? The vast majority of the internet suggests RMA at the first sign of trouble, because these things are so spastic.
The Lycosa uses it's own software to override the Windows settings for its media touchpad, and if that goes haywire, your suggestion probably won't help.
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It can't override windows settings if you change the keys shortcut.
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On May 03 2011 21:17 FireLight wrote:
It can't override windows settings if you change the keys shortcut.
Are you reading this? It is not a key. Without Razer's software installed, it doesn't launch any player at all.
Edit: As in, I just hit the button without the software, several times. Nothing. I launched WMP, and used the controls, and they worked.
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On May 03 2011 21:03 FireLight wrote:
Check your drivers and there might be option. Also if it has any program that control keyboard you should change its priority in task manager. You should be also able to change music player which is controled by keyboard so you wont get those minimize's etc.
Driver CD actually installing the software that controls it. I thought he want to remove the effects. My bad.
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Seems to be a software issue to me too. Cause now the program for the keyboard won't even open. When I started my computer up today it bugged out real bad (opening WMP over and over)
So uninstalling the driver makes it so you can use the touch pad but otherwise fixes it?
SIGH man I want this keyboard to work too. It's in theory what I was looking for in a keyboard but of course the one I like would be the one with all these issues.
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On May 04 2011 00:07 Dakkon B wrote:
Seems to be a software issue to me too. Cause now the program for the keyboard won't even open. When I started my computer up today it bugged out real bad (opening WMP over and over)
So uninstalling the driver makes it so you can use the touch pad but otherwise fixes it?
SIGH man I want this keyboard to work too. It's in theory what I was looking for in a keyboard but of course the one I like would be the one with all these issues.
If you uninstall the Razer configurator or whatever they call it, and run it on default drivers, you should fix your problems. It's worked for me for a while with 0 bugouts since the reinstall. Backlights and touchpad should still work.
Like I said, you lose the macro stuff, and I'm not sure how much you can do with media players besides WMP, but it does work like a typical media keyboard. Can still turn off windows key with the touchpad shortcut too.
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Yes, when you uninstall the software that controls it you will have a def. multimedia keyboard, but don't expect to have those lights and such, my suggestion would be, head over to razzers page and get the latest drivers/software and try installing it again.
P.S - which windows do you use?
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On May 04 2011 00:37 FireLight wrote:
Yes, when you uninstall the software that controls it you will have a def. multimedia keyboard, but don't expect to have those lights and such, my suggestion would be, head over to razzers page and get the latest drivers/software and try installing it again.
P.S - which windows do you use?
He uses Vista. Read the OP. I already stated what will and won't work, based on the keyboard sitting in front of me. New drivers don't fix the problem, thus why I uninstalled. Razer has people RMA, but funny thing, the "hardware" problem stopped as soon as I removed their crap software.
Default Windows drivers work, in both Vista and 7, with the features I listed.
Edit: Side note, don't bother contacting tech support.
I sent them this:
Issues with the Lycosa keyboard are software based, not Hardware.
My Lycosa Mirror had all the problems that have been reported for quite a
while, spamming keys senselessly, keys stopping working, and spam-loading
music players that weren't even selected in the software. I had to
reinstall Windows for other reasons, and when I did so, I chose not to
install the Razer configurator software since I don't need macros and had
bought the keyboard for other functions anyway. Since it still works like
a backlit media keyboard that I can turn the windows key off on without
the software, I've continued to use the product this way.
I haven't had a single issue with my Lycosa since I started using it
without the software, despite assurances from Razer tech support that this
was a manufacturing issue and I should RMA my keyboard. Maybe you should
test things and get your software and QA guys doing their jobs properly.
And received this response:
Hello,
You're very welcome. Enjoy the product!
Your customer number is #####
Please refer to case #:: ##### if you have any further questions.
If you need further assistance, you can also reach us online at http://www.razersupport.com. Please include all previous replies when/if responding to this message.
Best Regards,
Yusuf S. at Razer Technical Support
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I meant by vista home, basic etc.
Well, they seem be rather very welcoming.
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I had trouble with my lycosa media pad too, and I updated the drivers. Now it works perfectly. Just update the drivers and report back. Also, update vista.
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yeah suggested that before, and thats why i wanted to know what vista is he using  ) Let's see how it goes.
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Given he's done enough research to know the bit about bad S/N ranges, I would rather expect the most basic things like driver and OS updates to have been tried and failed, just like I went through before throwing the software out the window.
Usually, if people do their homework, they don't need those suggestions first. If it works, lucky him.
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On May 04 2011 02:05 JingleHell wrote:
Given he's done enough research to know the bit about bad S/N ranges, I would rather expect the most basic things like driver and OS updates to have been tried and failed, just like I went through before throwing the software out the window.
Usually, if people do their homework, they don't need those suggestions first. If it works, lucky him.
Start out simple- then escalate. Not the other way around. If he knew to update his drivers in the first place, then he can simply say "I did that already. What else can I do?"
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On May 04 2011 03:26 RoosterSamurai wrote:Show nested quote +On May 04 2011 02:05 JingleHell wrote:
Given he's done enough research to know the bit about bad S/N ranges, I would rather expect the most basic things like driver and OS updates to have been tried and failed, just like I went through before throwing the software out the window.
Usually, if people do their homework, they don't need those suggestions first. If it works, lucky him. Start out simple- then escalate. Not the other way around. If he knew to update his drivers in the first place, then he can simply say "I did that already. What else can I do?"
Given the potentially slow nature of forums, it's frequently easier to go based on the amount of knowledge/prior research that went into the question.
Someone doing enough research to know about the mass recall and verified their keyboard is outside the range is almost guaranteed to have already stumbled across suggestions of updating drivers/software/OS first, even if they wouldn't have thought of it already.
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I did update both but I'll double check (can't hurt)
Using Vista Home Premium. But let me reinstall a few updates just to make sure on both vista and the lycosa and I'll get back to ya. who knows maybe they didn't install correctly.
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Thank you! Would love to know what caused it.
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EPT
