EPTI have heard of bad experiences with Kia and Hyundai produced here in Europe, and the road service statistics of the largest German automobile club confirm my suspicion. On the other hand VW has such a bad reputation in the US because of the manufacturing plants in Mexico, the vehicles produced in Germany are pretty reliable.
2015 Vehicle Quality Study by JD Power - Page 2
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Maenander
Germany4926 Posts
I have heard of bad experiences with Kia and Hyundai produced here in Europe, and the road service statistics of the largest German automobile club confirm my suspicion. On the other hand VW has such a bad reputation in the US because of the manufacturing plants in Mexico, the vehicles produced in Germany are pretty reliable. | ||
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unkkz
Norway2196 Posts
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RapidTiger
59 Posts
On June 28 2015 15:33 Maenander wrote: The quality always depends on the manufacturing plant. I have heard of bad experiences with Kia and Hyundai produced here in Europe, and the road service statistics of the largest German automobile club confirm my suspicion. On the other hand VW has such a bad reputation in the US because of the manufacturing plants in Mexico, the vehicles produced in Germany are pretty reliable. Don't they still use the same auto parts? What accounts for the quality difference between different manufacturing plants? I don't see how this is logical. On June 28 2015 16:40 unkkz wrote: I heard that if u need proper anti rust protection from road salt like we have in the north one cant really get an asian car. Heard a famous swedish motor journalist say it. Dont know how much truths in it thought but he claimed they barely had rust protection since there was no salt in asia. I heard this was a problem with Mazda's. Not sure about any other Asian car manufacturer. | ||
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QuantumTeleportation
United States119 Posts
On June 28 2015 20:45 RapidTiger wrote: Don't they still use the same auto parts? What accounts for the quality difference between different manufacturing plants? I don't see how this is logical. I heard this was a problem with Mazda's. Not sure about any other Asian car manufacturer. Cars that are manufactured abroad should use mostly the same parts, if I'm not mistaken. There should be no quality difference between cars manufactured domestically and those manufactured overseas. The only differences are in costs. It's far more profitable to manufacture cars when the domestic currency is lower. | ||
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Kevin_Sorbo
Canada3217 Posts
On June 28 2015 16:40 unkkz wrote: I heard that if u need proper anti rust protection from road salt like we have in the north one cant really get an asian car. Heard a famous swedish motor journalist say it. Dont know how much truths in it thought but he claimed they barely had rust protection since there was no salt in asia. my toyota doesnt have rust on it because I use anti rust ( 2008 ) mazda are known to be prone to rust, the one I used to have didnt rust ( 2000 ) until the fall where I was too broke to get the car oiled. my parents have always driven japanese cars since the 80's ( honda, nissan, acura, mazda ) and never had any rust issues either. I would tend to say that except for mazda I dont know any asian brand that is that prone to rust or that has the reputation... ( never had a block heater on any of my asian rides either ) | ||
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DarkPlasmaBall
United States45051 Posts
I'm surprised Kia is top tier! | ||
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Taf the Ghost
United States11751 Posts
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Jibba
United States22883 Posts
On June 30 2015 13:35 Kevin_Sorbo wrote: my toyota doesnt have rust on it because I use anti rust ( 2008 ) mazda are known to be prone to rust, the one I used to have didnt rust ( 2000 ) until the fall where I was too broke to get the car oiled. my parents have always driven japanese cars since the 80's ( honda, nissan, acura, mazda ) and never had any rust issues either. I would tend to say that except for mazda I dont know any asian brand that is that prone to rust or that has the reputation... ( never had a block heater on any of my asian rides either ) Both Honda/Acura and Toyota/Lexus had a reputation for rusting for a very long time. That was about their only weak spot, while they were clobbering the Big 3 during the 80's and 90's. | ||
peanuts
United States1225 Posts
Honestly pretty surprised that Subaru scores so low. All of my friends who have them haven't had many issues. The only model that I've heard having problems is the BR-Z. Around New England especially, they have a pretty good reputation. Also Porsche still being based. | ||
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RapidTiger
59 Posts
On July 02 2015 02:40 peanuts wrote: Fiat staying true to their old ways. Honestly pretty surprised that Subaru scores so low. All of my friends who have them haven't had many issues. The only model that I've heard having problems is the BR-Z. Around New England especially, they have a pretty good reputation. Also Porsche still being based. Are you serious? There are so many people saying that Subarus have guaranteed transmission problems within 2-3 years of ownership. Mazda, Fiat and Subaru are all unreliable from what I've heard and experienced. | ||
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QuantumTeleportation
United States119 Posts
On July 02 2015 11:38 RapidTiger wrote: Are you serious? There are so many people saying that Subarus have guaranteed transmission problems within 2-3 years of ownership. Mazda, Fiat and Subaru are all unreliable from what I've heard and experienced. This. Although, I wouldn't say all Subaru models have the same transmission problems. The Subaru BRZ was rated as the most unreliable sports car/coup/convertible of 2014: http://www.autoguide.com/auto-news/2014/10/top-10-least-reliable-cars.html/6 I wonder what's the problem with them (the article doesn't actually mention any specific problems)? | ||
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DarkPlasmaBall
United States45051 Posts
On July 02 2015 11:38 RapidTiger wrote: Are you serious? There are so many people saying that Subarus have guaranteed transmission problems within 2-3 years of ownership. Mazda, Fiat and Subaru are all unreliable from what I've heard and experienced. Mitsubishi's ranked lower than Mazda, and I've had my Lancer for 8 years and about 105K miles... never a single problem, ever. All of this is anecdotal of course, but neither myself nor my 5 other friends with Mitsubishis have had problems over the years. | ||
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ElMeanYo
United States1032 Posts
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QuantumTeleportation
United States119 Posts
On July 05 2015 13:12 ElMeanYo wrote: My 1997 Ford mustang blew a head gasket in 2011. Is 14 years good enough to expect no serious problems with your car? Probably but it was sad for me when it happened. Ruined the engine and cost more to replace it than just sell it. Now I own a Nissan Murano family wagon. Times and needs change. Still miss my old 5 alive pony car. Depends on the quality of the vehicle over the 14 years. Many, if not most, cars can last 10+ years these days. Some vehicles can last 10+ years without many issues, whereas others need many expensive repairs. So it's not only the duration that matters, it's the quality during that time that matters more. | ||
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[UoN]Sentinel
United States11320 Posts
My 2000 VW Passat's been going strong for 15 years with a little regular home maintenance but nothing too expensive. I don't hear nice things about the newer Passats though. Anecdotal is what most of us have to go on, though. Like sure, Hyundais across the board might have less problems but that's not going to encourage me to look at a third Elantra. | ||
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RapidTiger
59 Posts
On July 10 2015 23:14 [UoN]Sentinel wrote: No idea what kind of Hyundais are good quality, my family's owned two Elantras and both of them were shit. Especially the stick one, all the gears are close together so each time you're going 3rd to 4th to 5th you have to pray to Ford you're not shifting back to 3rd. My 2000 VW Passat's been going strong for 15 years with a little regular home maintenance but nothing too expensive. I don't hear nice things about the newer Passats though. Anecdotal is what most of us have to go on, though. Like sure, Hyundais across the board might have less problems but that's not going to encourage me to look at a third Elantra. Well your problem with Hyundais weren't anything to do with quality and reliability, more like driver's preference. The JD study is about quality and reliability, not driver's preference. Ask a doctor or a lawyer which car he'd buy, and he would definitely choose the Mercedes, Porsche or BMW. Ask the average person which car he'd buy, and he would buy the Hyundai or Toyota. | ||
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ACrow
Germany6583 Posts
On June 30 2015 13:03 QuantumTeleportation wrote: Cars that are manufactured abroad should use mostly the same parts, if I'm not mistaken. There should be no quality difference between cars manufactured domestically and those manufactured overseas. The only differences are in costs. It's far more profitable to manufacture cars when the domestic currency is lower. Sorry to say, but this is not true at all. Sure, the parts have the same specifications (though even then there can be variations, if the car is not exactly the same; for example, the Ford Fusion is branded Ford Mondeo in Europe and althoug it is generally the same car, it does use different parts. In another example, the US VW Passat is not the same car as the original Ger Passat at all) - but they can use a wildly different supply chain. You always try to produce at least the chassis as close to the assembly line as possible, to avoid the huge costs associated with transatlantic shipping. Even if the parts should be the same, the quality of the assembly line itself has a large impact on the final product, ranging from the chemicals applied, the mechanics hitting their clearance parameters, interior assembly up to QA thoroughness. Of course all manufacturers (I assume) have company wide quality metrics, but local success in adhering to them can differ wildly. It takes years to get an assembly line to full quality, and for example the VW plants in Mexico (has gotten better over the years) and Chattanooga are notorious to fail company wide quality rankings. TL;DR: There can be wide, wide quality differences depending on assembly line. Which means that reports such as the one linked in OP should be taken under consideration of the target market they examined (the US in this case). This also explains the differing views on brand quality, depending on the continent/market you are talking about. | ||
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[UoN]Sentinel
United States11320 Posts
On July 16 2015 19:02 RapidTiger wrote: Well your problem with Hyundais weren't anything to do with quality and reliability, more like driver's preference. The JD study is about quality and reliability, not driver's preference. Ask a doctor or a lawyer which car he'd buy, and he would definitely choose the Mercedes, Porsche or BMW. Ask the average person which car he'd buy, and he would buy the Hyundai or Toyota. You misunderstand me. In terms of quality, the car was shit (can't shift properly, that's going to mess up the transmission at some point). In terms of reliability, the car was shit (two broke in quick succession while the rest of our cars were fine). | ||
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Salazarz
Korea (South)2591 Posts
On July 16 2015 20:51 [UoN]Sentinel wrote: You misunderstand me. In terms of quality, the car was shit (can't shift properly, that's going to mess up the transmission at some point). In terms of reliability, the car was shit (two broke in quick succession while the rest of our cars were fine). If your family hated their first Elantra so much, why the fuck would they buy a second one? Obviously all car brands have some models that are better / worse than their average, but Korean cars are far from being the cheapo Japanese knockoffs that they were in 90s, both Hyundai and Kia have won numerous accolades in the last decade in just about every car category. That said, are there any weightings based on seriousness of issues encountered, or does every customer complaint = one 'penalty point' to the brand? Some cars are rather fickle and finicky with minor things like bluetooth connectivity or stock audio systems etc, but at the same time have better than average chassis / motors and so on -- surely a model that has bluetooth issues in 10 out of 100 cars but needs serious repairs in 1 out of 100 cars in its first year should be ranked higher than a model that needs major repairs in 5 out of 100 cars in their first year? | ||
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jinorazi
Korea (South)4948 Posts
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