All last night and the night before our stream kept going offline about every 10-15 minutes while the stream was still running without sending a PM about "your stream has been offline for 10 minutes" the autodetect stream status was not on either. So it shouldn't be auto turning it off, we didn't get the PM, and it appears to be happening to other ustream users as well. The complexity showmatch just had it happen and I was told it was happening to Ret as well and all are ustream users. Havent seen it happen to any JTV or livestream people though I really have no idea what's causing it.

Torte de Lini

Germany38463 Posts

January 29 2011 00:44 GMT

Throughout that time was Ustream stating you were online?

Raelcun

United States3747 Posts

January 29 2011 00:45 GMT

Our stream was up and running we were casting stream was online had several hundred to a thousand viewers depending on which day viewing the stream. It never went offline but we disappeared from the online stream list on Teamliquid like I just said it just happened to the complexitygaming stream doing their showmatch, and was told it was happening to at least one other stream as well.

Torte de Lini

Germany38463 Posts

January 29 2011 00:53 GMT

Seems to be consistently happening: http://www.teamliquid.net/forum/viewmessage.php?topic_id=175682&currentpage=11

However, it shows Complexity Gaming is online right now, was this manually done? http://www.teamliquid.net/video/streams/compLexityGaming

edit: http://www.teamliquid.net/video/streams/
It shows up on the main stream page, just not on the tab to the right. Additionally, the number of viewers is inconsistent with the actual number of viewers (0 instead of being in the several hundreds).

I hope this indication is of use to the staff.

Craton

United States17294 Posts

January 29 2011 01:13 GMT

On January 29 2011 09:44 Torte de Lini wrote:
Throughout that time was Ustream stating you were online?

I actually had my stream open while I was playing and the stream was online the whole time (and had been for 6 hours) it was still getting marked offline on TL.

I'm guessing there's an issue with the API TL is using to check status.

Puremiss

United States232 Posts

January 29 2011 02:28 GMT

We are having this exact same issue as well, the 0 viewer count and offline after ~10minutes (despite being online) with no TL bot PM. perhaps ustream changed something on their end and somehow broke the way TL fetches dates from ustream?

Starcraft42

Japan16 Posts

January 29 2011 02:45 GMT

Same issue here. And some more posts regarding this issue pop up.

Adebisi

Canada1637 Posts

January 29 2011 05:25 GMT

el oh el, switch to ustream from own3d because of this very bug, now get it with ustream too :[.

NonY

8751 Posts

January 29 2011 08:39 GMT

I'm having the same problem!

Kiante

Australia7069 Posts

January 29 2011 15:45 GMT

#10

Just happened to me now

Shigure

United States215 Posts

January 29 2011 19:41 GMT

#11

Seems this is happening to everyone who uses ustream? cuz its happening to me too

R1CH

Netherlands10342 Posts

January 29 2011 20:07 GMT

#12

This should be fixed.

TheAngelofDeath

United States2033 Posts

January 29 2011 20:20 GMT

#13

On January 30 2011 05:07 R1CH wrote:
This should be fixed.

You sir, are possibly god in human form. Or....are you human? 0_o

Diamond

United States10796 Posts

January 29 2011 20:20 GMT

#14

On January 30 2011 05:07 R1CH wrote:
This should be fixed.

Awesome! Thanks R1CH!!!

Raelcun

United States3747 Posts

January 29 2011 20:36 GMT

#15

Stream was still going offline today I dont know if it did after you posted or not though.. I'll test it later

Shigure

United States215 Posts

January 29 2011 21:25 GMT

#16

R1CH is FTW! lol. that was a pretty quick fix.

Craton

United States17294 Posts

January 30 2011 13:12 GMT

#17

I'm still convinced that R1CH doesn't actually code; he just waves his hand over something and makes it magically work.

Starcraft42

Japan16 Posts

January 30 2011 15:41 GMT

#18

Thanks for the quick fix! ^^ Awesome stuff!

Kiante

Australia7069 Posts

February 06 2011 16:50 GMT

#19

This is still happening to me occasionally

Kiante

Australia7069 Posts

February 13 2011 17:14 GMT

#20

This is still giving me heaps of problems. Tonight its setting me offline almost instantly. Please help, is it something speicfically with my acount? other ustreamers seem to be ok

R1CH

Netherlands10342 Posts

February 13 2011 21:17 GMT

#21

It's specific to you or your channel, I contacted ustream about it and they thought they had fixed it, but apparently not. I sent a follow-up.

Kiante

Australia7069 Posts

February 13 2011 22:07 GMT

#22

awesome, thanks for the update, i'll try again in a few days to see if they fix it ^_^

Kiante

Australia7069 Posts

February 16 2011 15:57 GMT

#23

If i made a new ustream account and switched my TL stream to it, would that most likely fix this problem?

tofucake

Hyrule19228 Posts

July 02 2011 02:04 GMT

#24

Bump. It's happening to me.

R1CH

Netherlands10342 Posts

July 02 2011 04:39 GMT

#25

API seems fine, sure your stream is actually online?

tofucake

Hyrule19228 Posts

July 02 2011 13:12 GMT

#26

Yes. I had people popping in and out over the 3 hours I was streaming, and I had the monitor up watching the rates. I got a PM about my stream being offline after about 15 minutes of going online and didn't notice until I came to set my stream to offline again.

Normal

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