ARGH What do i do now?

Tleaf

Canada181 Posts

June 22 2011 23:44 GMT

This isn't a girl blog.

So recently mobilicity in Canada offered this $40 a month no contract unlimited deal which allowed you to have unlimited everything save, except international calling, this includes voicemail, unlimited data etc... So I thought great! Why not my contract is almost up and they're offering me $100 to switch to them. I also really need the international texting because my girlfriend is currently traveling for a year! They also had a $20 unlimited international calling option and no one else offers anything close to that.

So I bought out my Rogers Wireless Contract for $200 (plus tax) and paid for my first month plus bought a nexus s with that carrier as they use the AWS (AWH?) 1700 / 2100 mhz bandwidth.

The first two days with it were great! the phone flies, the next two days were terrible....

Basically the phone no longer sends texts, constantly drops off the network and CAN"T WORK IN BUILDINGS

I was like wtf? This is Canada if it's raining or snowing you want me to go OUTSIDE to make a phone call on my cell...?

I work in an office by the window at York University and I can't get any reception inside or outside of the building in the middle of the university, in the middle of a field.

So I called tech support, did every trick in the book, change wireless settings, factory reset, put in a new sim card (which is paid for $20).

And the phone still won't send texts, let alone work when I need it too. So after this tech support said I can go to a dealer since I haven't had the phone for more than 30 days and replace it. However I bought the phone from someone who was sketchy but sells the HTC Incredible S for $400 as well, I'm thinking I will ask if I can exchange this Nexus S for that phone and go back to Rogers / Fido except I will be paying $80 - 90 a month, but it will work ALL the time and IN BUILDINGS and I can send texts etc...

So should I go back? At this point I've spent

$200 to buy out my contract
$20 on a sim card
$400 on a phone that doesn't work
$40 on the first month of phone service

All + Tax!!!!!!!!!!!!

%@*(%()@%)()

Thanks for reading

Lysenko

Iceland2128 Posts

June 23 2011 00:02 GMT

Go for the carrier that works. More important that you can use your phone than that you "save" money on a service that doesn't do you any good.

Edit: Try calling back your old carrier and see if they'll waive your $200 fee (or give you a credit) if you sign up again right away. It might be within the ability of their customer service people to do that for you as a special case, even if it's not normally their practice.

~ava

Canada378 Posts

June 23 2011 00:34 GMT

I've been surprised by how bad the coverage is in Canada, having recently moved here from Australia. I only know a couple of people with other carriers but they get awful coverage in places where Bell/Rogers work just fine. I'm not impressed with any of them though.

Tleaf

Canada181 Posts

June 23 2011 00:40 GMT

On June 23 2011 09:02 Lysenko wrote:
Go for the carrier that works. More important that you can use your phone than that you "save" money on a service that doesn't do you any good.

Edit: Try calling back your old carrier and see if they'll waive your $200 fee (or give you a credit) if you sign up again right away. It might be within the ability of their customer service people to do that for you as a special case, even if it's not normally their practice.

Thats a great idea!

JeeJee

Canada5652 Posts

June 23 2011 00:46 GMT

Best of luck, I've always been hesitant to switch to these companies from rogers, partly because I need coverage outside of gta, and partly because of stuff like this.

For the record, rogers can give you decent plans, you just have to call and talk to their customer retentions. There's a whole thread on redflagdeals on how to do this. My very first time I called, and got what I think is a decent deal: ~40ish for unlimited social data, unlimited text, unlimited talk after 6, and 500mb data / hundreds of minutes otherwise.
Fits my needs perfectly. I'm quite aware you can do a hell of a lot better (see some examples on RFD), but for a first time call I'm happy with it. I hope to call in a little bit and get free CID/VM package though.

Tleaf

Canada181 Posts

June 23 2011 01:08 GMT

On June 23 2011 09:46 JeeJee wrote:
Best of luck, I've always been hesitant to switch to these companies from rogers, partly because I need coverage outside of gta, and partly because of stuff like this.

For the record, rogers can give you decent plans, you just have to call and talk to their customer retentions. There's a whole thread on redflagdeals on how to do this. My very first time I called, and got what I think is a decent deal: ~40ish for unlimited social data, unlimited text, unlimited talk after 6, and 500mb data / hundreds of minutes otherwise.
Fits my needs perfectly. I'm quite aware you can do a hell of a lot better (see some examples on RFD), but for a first time call I'm happy with it. I hope to call in a little bit and get free CID/VM package though.

IT WORKED! They will wave the $200 Amazing!

so my sunk cost atm is the $60 from mobilicity and this nexus S for $400 which I am praying I can exchange my nexus s for another phone

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