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Match Making Rating Tool - Page 130

Forum Index > SC2 General
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Termo88
Profile Joined October 2012
Slovakia15 Posts
February 26 2013 12:16 GMT
#2581
Hello,

just to clarify:

If either the player or their opponent is playing Unranked, MMR tool will not attempt to calculate the MMR of the player, at all. Correct? (It's obvious when the player plays Unranked, but if their opponents plays Unranked, it still affects the players MMR if the player is playing Ranked.)

On February 26 2013 07:36 korona wrote:
At the moment we don't consider extending memory reader to read it from SC2 memory.



What exactly is the it you're referring to here? I'm confused.
skeldark
Profile Joined April 2010
Germany2223 Posts
Last Edited: 2013-02-26 14:38:26
February 26 2013 14:17 GMT
#2582
On February 26 2013 12:54 Excalibur_Z wrote:
Show nested quote +
On February 26 2013 07:36 korona wrote:
On February 26 2013 07:14 breath wrote:
If you don't mind me asking how are you figuring out if the game is unranked or ranked ?

Blizzard does not separate ranked, unranked or vs Ai games on match histories. Also a field containing this info has not yet been found from replay files (if there is one, if found the detection will be 100%). Thus the detection happens simply by comparing win & loss counts. This is not a bullet proof solution as there may be web profile syncing issues which might lead to false positives/negatives in rare cases. Also if the web profiles are down we cannot use this method. For player himself we always fetch pre-match records so we can compare. If unranked match is found its data is dropped. If the memory reader is off we don't have pre-match data for the opponent. In these cases we set his data invalid if his point change is 0 on his match history. If memory reader is on, we can compare opponent's win & loss counts (+ possible checks regarding remaining bonus pool changes). But whether the opponent plays ranked or unranked, it always affects the player's MMR. Thus we only set opponent's data invalid if unranked match is found or suspected (player's MMR is calculated from opponent's data. If opponent is playing unranked we cannot calculate it). At the moment we don't consider extending memory reader to read it from SC2 memory.



In SC2gears, Ranked matches were listed as "Game type: AutoMM", is this the case for Unranked matches too so there's no way to differentiate?

From the replay not as far as i know.

On February 26 2013 21:16 Termo88 wrote:
Hello,

just to clarify:

If either the player or their opponent is playing Unranked, MMR tool will not attempt to calculate the MMR of the player, at all. Correct? (It's obvious when the player plays Unranked, but if their opponents plays Unranked, it still affects the players MMR if the player is playing Ranked.)

Show nested quote +
On February 26 2013 07:36 korona wrote:
At the moment we don't consider extending memory reader to read it from SC2 memory.


What exactly is the it you're referring to here? I'm confused.

1) your MMR data is calculated with the gamedata of your opponent and other way round!
So:
If you play unranked but your opponent not, its possible to calculate your mmr of your "unranked" account.
Because what blizzard called "unranked" is just another RANKED account.
There is no unranked ladder system in bnet!
They just call it this way, so people think they got what they wanted.
However it does not help to find the mmr of your "ranked" account because you are not playing with it at the moment.

If your opponent play unranked, there is valid gamedata of your opponet so there is no way to calculate your "ranked" or "unranked" MMR.
---
it means what type of game it is (ranked, "unranked" , vs ai)
i think. korona correct me if im wrong.
---

To claryfy:
Ranked : Ranked account where the MMR is hiden behind Points.
Unranked: Ranked account where the MMR and the Points are hidden.
Save gaming: kill esport
korona
Profile Joined October 2009
1098 Posts
Last Edited: 2013-02-26 15:10:48
February 26 2013 14:50 GMT
#2583
On February 26 2013 12:54 Excalibur_Z wrote:
Show nested quote +
On February 26 2013 07:36 korona wrote:
On February 26 2013 07:14 breath wrote:
If you don't mind me asking how are you figuring out if the game is unranked or ranked ?

Blizzard does not separate ranked, unranked or vs Ai games on match histories. Also a field containing this info has not yet been found from replay files (if there is one, if found the detection will be 100%). Thus the detection happens simply by comparing win & loss counts. This is not a bullet proof solution as there may be web profile syncing issues which might lead to false positives/negatives in rare cases. Also if the web profiles are down we cannot use this method. For player himself we always fetch pre-match records so we can compare. If unranked match is found its data is dropped. If the memory reader is off we don't have pre-match data for the opponent. In these cases we set his data invalid if his point change is 0 on his match history. If memory reader is on, we can compare opponent's win & loss counts (+ possible checks regarding remaining bonus pool changes). But whether the opponent plays ranked or unranked, it always affects the player's MMR. Thus we only set opponent's data invalid if unranked match is found or suspected (player's MMR is calculated from opponent's data. If opponent is playing unranked we cannot calculate it). At the moment we don't consider extending memory reader to read it from SC2 memory.



In SC2gears, Ranked matches were listed as "Game type: AutoMM", is this the case for Unranked matches too so there's no way to differentiate?

Yes. Unranked matches look exactly the same regarding that field (both have AutoMM). I believe also versus AI matches look like that now (have not tested but one previous poster reported it). Last week I was also in contact with Dakota_fanning regarding this and provided him sample replay of unranked matches.
korona
Profile Joined October 2009
1098 Posts
Last Edited: 2013-02-26 20:31:39
February 26 2013 14:58 GMT
#2584
On February 26 2013 23:17 skeldark wrote:
Show nested quote +
On February 26 2013 21:16 Termo88 wrote:
Hello,

just to clarify:

If either the player or their opponent is playing Unranked, MMR tool will not attempt to calculate the MMR of the player, at all. Correct? (It's obvious when the player plays Unranked, but if their opponents plays Unranked, it still affects the players MMR if the player is playing Ranked.)

On February 26 2013 07:36 korona wrote:
At the moment we don't consider extending memory reader to read it from SC2 memory.


What exactly is the it you're referring to here? I'm confused.

1) your MMR data is calculated with the gamedata of your opponent and other way round!
So:
If you play unranked but your opponent not, its possible to calculate your mmr of your "unranked" account.
Because what blizzard called "unranked" is just another RANKED account.
There is no unranked ladder system in bnet!
They just call it this way, so people think they got what they wanted.
However it does not help to find the mmr of your "ranked" account because you are not playing with it at the moment.

If your opponent play unranked, there is valid gamedata of your opponet so there is no way to calculate your "ranked" or "unranked" MMR.
---
it means what type of game it is (ranked, "unranked" , vs ai)
i think. korona correct me if im wrong.
---

To claryfy:
Ranked : Ranked account where the MMR is hiden behind Points.
Unranked: Ranked account where the MMR and the Points are hidden.


a) If player himself plays unranked match it affects his unranked MMR. Thus we will drop these games as they do not affect our ranked MMR calculation. (but it would be possible to calculate player's unranked MMR. If detection gets better we might consider adding such in the future after HotS conversion. But very low priority at the moment)

b) If player himself plays ranked match it always affects his ranked MMR whether his opponent plays either unranked or ranked and thus will keep the data. If his opponent is playing unranked we cannot calculate player's MMR based on it and thus will mark the opponents data invalid.

Edit: and regarding memory reader: MMR-tool has an optional memory reader (it is disabled for all in version 8.2). It reads player's & opponent's name and battle.net ID from the SC2 process memory, It uses this info to build the web profile URL to be able to get pre-match data. As memory reading is against ToS, even if it is not feasible for Blizzard to detect it, the memory reader is kept optional (user is warned regarding this when he enables it). I am sure the unranked / ranked info could be read from the process memory too, but we want to keep the memory reader as simple & read as little data as possible.
Dakota_Fanning *
Profile Joined January 2008
Hungary2347 Posts
February 26 2013 15:01 GMT
#2585
Cross-posting here for obvious reasons:

Java 7 Pre-warning!

The next release of Sc2gears will be requiring Java 7!

If you only have Java 6 installed on your computer, you won't be able to run the next Sc2gears release. Install Java 7 now to avoid Sc2gears problems.

You can install Java 7 from here: http://java.com/

If you are an Sc2gears Plugin developer, be sure to prepare your plugin's code for Java 7.
https://repmastered.icza.net
islington
Profile Joined February 2013
Poland3 Posts
February 28 2013 10:06 GMT
#2586
Is everything okay with my MRR-stats?
There are some latest entries from the log.

+ Show Spoiler +

10:5:50 MMR-Stats 8.2
10:5:50 --------INIT START--------
10:5:50 OK Encoding: OK
10:5:50 OK Loading DB
10:5:51 OK DB up to date!
10:5:51 OK Settings loaded!
10:5:51 OK Timeclient: Systemtime offset: 5 sec
10:5:51 OK Gamedata: 2 Games loaded.
10:5:51 Loading Archive...
10:5:51 No Data Found!
10:5:51 OK Triggers ready!
10:5:51 OK Gameobserver: ready!
10:5:52 OK: Program is up to date
10:5:52 --------INIT END--------
10:7:16 --------------------------
10:7:16 Game Start detected
10:7:59 Webgrabber: Player true
10:7:59 No Profile, skip
10:7:59 Webgrabber: Opponent false
10:7:59 PRE-Trigger done
10:19:30 Webgrabber: Player true
10:19:33 Webgrabber: Opponent true
10:19:33 DATA Alg. A : success: http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:19:33 DATA Alg.B: success:http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:19:33 DATA Alg. A : failed, No Ramscanner:
10:19:33 DATA Alg.B: failed, Possible unranked match by player: http://eu.battle.net/sc2/en/profile/2014325/1/lightfings/
10:19:33 ERROR AFTERCHECK All algorithem failed
10:19:33 Gamecheck: true
10:19:33 POST-Trigger done
10:19:33 Player-data-Qualitiy: 50%
10:19:33 Opponent-data-Qualitiy: 100%
10:19:34 OK Uploader: game uploaded
10:19:34 Ladder Game Done!
10:19:34 --------------------------
10:21:19 --------------------------
10:21:19 Game Start detected
10:22:2 Webgrabber: Player true
10:22:2 No Profile, skip
10:22:2 Webgrabber: Opponent false
10:22:2 PRE-Trigger done
10:36:2 Webgrabber: Player true
10:36:4 Webgrabber: Opponent true
10:36:4 DATA Alg. A : success: http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:36:4 DATA Alg.B: failed, Possible unranked match by player: http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:36:4 DATA Alg. A : failed, No Ramscanner:
10:36:4 DATA Alg.B: failed, Possible unranked match by player: http://eu.battle.net/sc2/en/profile/2549078/1/TwilySparkle/
10:36:4 ERROR AFTERCHECK All algorithem failed
10:36:4 Gamecheck: true
10:36:4 POST-Trigger done
10:36:4 Player-data-Qualitiy: 50%
10:36:4 Opponent-data-Qualitiy: 100%
10:36:5 OK Uploader: game uploaded
10:36:5 Ladder Game Done!
10:36:5 --------------------------
10:36:42 --------------------------
10:36:42 Game Start detected
10:37:25 Webgrabber: Player true
10:37:25 No Profile, skip
10:37:25 Webgrabber: Opponent false
10:37:25 PRE-Trigger done
10:53:40 Webgrabber: Player true
10:53:43 Webgrabber: Opponent true
10:53:43 DATA Alg. A : success: http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:53:43 DATA Alg.B: success:http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:53:43 DATA Alg. A : failed, No Ramscanner:
10:53:43 DATA Alg.B: failed, Possible unranked match by player: http://eu.battle.net/sc2/en/profile/1263000/1/ELYǂKata/
10:53:43 ERROR AFTERCHECK All algorithem failed
10:53:43 Gamecheck: true
10:53:43 POST-Trigger done
10:53:43 Player-data-Qualitiy: 50%
10:53:43 Opponent-data-Qualitiy: 100%
10:53:44 OK Uploader: game uploaded
10:53:44 Ladder Game Done!
10:53:44 --------------------------
korona
Profile Joined October 2009
1098 Posts
Last Edited: 2013-02-28 10:52:12
February 28 2013 10:42 GMT
#2587
Database lock is incoming soon. All new data is bad.

Today Blizzard has tried to fix bonus pool display bug on US & EU web profiles, but managed to move the bonus point accumulation starting point for web profiles even further into the past. The web profiles provide inaccurate bonus pool numbers and calculations made based on them are invalid.

For example for EU server the original accumulation starting point was ~ 2013-01-03 1:00 CET. In patch 2.0.4 they moved in-game starting point to ~ 2013-01-02 1:00 CET, but for the web profiles the starting point remained ~ 2013-01-03 1:00 CET. Now based on quick rough calculation the new starting point for web profiles is ~2012-12-27 1:00 CET (couple of hours error margin).
korona
Profile Joined October 2009
1098 Posts
Last Edited: 2013-02-28 19:44:47
February 28 2013 10:50 GMT
#2588
On February 28 2013 19:06 islington wrote:
Is everything okay with my MRR-stats?
There are some latest entries from the log.

+ Show Spoiler +

10:5:50 MMR-Stats 8.2
10:5:50 --------INIT START--------
10:5:50 OK Encoding: OK
10:5:50 OK Loading DB
10:5:51 OK DB up to date!
10:5:51 OK Settings loaded!
10:5:51 OK Timeclient: Systemtime offset: 5 sec
10:5:51 OK Gamedata: 2 Games loaded.
10:5:51 Loading Archive...
10:5:51 No Data Found!
10:5:51 OK Triggers ready!
10:5:51 OK Gameobserver: ready!
10:5:52 OK: Program is up to date
10:5:52 --------INIT END--------
10:7:16 --------------------------
10:7:16 Game Start detected
10:7:59 Webgrabber: Player true
10:7:59 No Profile, skip
10:7:59 Webgrabber: Opponent false
10:7:59 PRE-Trigger done
10:19:30 Webgrabber: Player true
10:19:33 Webgrabber: Opponent true
10:19:33 DATA Alg. A : success: http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:19:33 DATA Alg.B: success:http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:19:33 DATA Alg. A : failed, No Ramscanner:
10:19:33 DATA Alg.B: failed, Possible unranked match by player: http://eu.battle.net/sc2/en/profile/2014325/1/lightfings/
10:19:33 ERROR AFTERCHECK All algorithem failed
10:19:33 Gamecheck: true
10:19:33 POST-Trigger done
10:19:33 Player-data-Qualitiy: 50%
10:19:33 Opponent-data-Qualitiy: 100%
10:19:34 OK Uploader: game uploaded
10:19:34 Ladder Game Done!
10:19:34 --------------------------
10:21:19 --------------------------
10:21:19 Game Start detected
10:22:2 Webgrabber: Player true
10:22:2 No Profile, skip
10:22:2 Webgrabber: Opponent false
10:22:2 PRE-Trigger done
10:36:2 Webgrabber: Player true
10:36:4 Webgrabber: Opponent true
10:36:4 DATA Alg. A : success: http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:36:4 DATA Alg.B: failed, Possible unranked match by player: http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:36:4 DATA Alg. A : failed, No Ramscanner:
10:36:4 DATA Alg.B: failed, Possible unranked match by player: http://eu.battle.net/sc2/en/profile/2549078/1/TwilySparkle/
10:36:4 ERROR AFTERCHECK All algorithem failed
10:36:4 Gamecheck: true
10:36:4 POST-Trigger done
10:36:4 Player-data-Qualitiy: 50%
10:36:4 Opponent-data-Qualitiy: 100%
10:36:5 OK Uploader: game uploaded
10:36:5 Ladder Game Done!
10:36:5 --------------------------
10:36:42 --------------------------
10:36:42 Game Start detected
10:37:25 Webgrabber: Player true
10:37:25 No Profile, skip
10:37:25 Webgrabber: Opponent false
10:37:25 PRE-Trigger done
10:53:40 Webgrabber: Player true
10:53:43 Webgrabber: Opponent true
10:53:43 DATA Alg. A : success: http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:53:43 DATA Alg.B: success:http://eu.battle.net/sc2/en/profile/2054702/1/Islington/
10:53:43 DATA Alg. A : failed, No Ramscanner:
10:53:43 DATA Alg.B: failed, Possible unranked match by player: http://eu.battle.net/sc2/en/profile/1263000/1/ELYǂKata/
10:53:43 ERROR AFTERCHECK All algorithem failed
10:53:43 Gamecheck: true
10:53:43 POST-Trigger done
10:53:43 Player-data-Qualitiy: 50%
10:53:43 Opponent-data-Qualitiy: 100%
10:53:44 OK Uploader: game uploaded
10:53:44 Ladder Game Done!
10:53:44 --------------------------

Otherwise okay, but today Blizzard has tried to fix web profile bonus point display bug, but made the situation even worse than before. Thus all calculations from today are invalid.

But when memory reader is disabled people will now often see "Player-data-Qualitiy: 50%, Opponent-data-Qualitiy: 75% (or 100)". This is because player's MMR is calculated based on opponent's data & opponent's based on players data. For the player himself we have pre-match records and thus often get better quality data for calculating opponent's MMR. The new unranked mechanic & the display bug have caused that lots of data has had to be marked invalid. Also regarding algorithm A & B, it is enough if either of them succeeds for a certain player (A uses both pre-match & post-match data. B uses only post-match data). Regarding the log texts we probably should revise some of the used terms & fix the possible spelling errors in the future.
MMR-Stats
Profile Joined January 2013
26 Posts
Last Edited: 2013-02-28 19:31:52
February 28 2013 19:28 GMT
#2589
Original post has been updated:

2013-02-28: Database is locked & games are marked as 'bad' from this point forward + SC2gears now requires Java 7 - Today Blizzard has tried to fix the bonuspoint display bug on EU & NA profiles, but managed to move the bonuspoint accumulation starting time even further into the past. And still the values are not in sync with in-game ones. Thus all calculation based on these new values is invalid. It is unknown at which point of 2013-02-28 (CET timezone) these changes were made. But if you have played games during 2013-02-28 you might want to set them all bad. New games are automatically set bad. There might be no fix regarding MMR-tool for this, unless Blizzard manages to fix the web profiles correctly when ladder lock begins next week.

New version 13 of SC2gears now requires Java 7. MMR-tool will also switch to Java 7 in its next release. You can install Java 7 from http://java.com/

- korona
MMR-Stats
Profile Joined January 2013
26 Posts
Last Edited: 2013-02-28 19:43:35
February 28 2013 19:43 GMT
#2590
themaskedugly
Profile Joined May 2012
5 Posts
Last Edited: 2013-03-02 09:34:21
March 02 2013 09:33 GMT
#2591
My graph looks pretty and all, but the majority of my points are the 'blue with grey' circles, indicating play assumptions. By majority, I mean >90%. Is this normal?

I've been running the program for some months now, and it seems accurate.
Rainman5419
Profile Joined January 2011
United States92 Posts
March 02 2013 19:03 GMT
#2592
I've searched the last 10 pages and the first, so hopefully this hasn't been asked before.

How will Global Play work(or not be compatible) with MMR Stats?
Member of UNT CSL, Season 5 CSL Champs! "The true test of a man’s character is what he does when no one is watching." -John Wooden
synd
Profile Joined July 2011
Bulgaria586 Posts
March 03 2013 17:08 GMT
#2593
In every region you have a different SC2 profile page.
In the way, MMR stats works right now - you give a sc2 profile link and MMR stats gets the info from there.
I have no problems when I use MMR stats for my EU/NA SC2 even though it's on the same bnet account.
Dunedune
Profile Joined August 2012
France15 Posts
Last Edited: 2013-03-10 14:11:22
March 10 2013 14:11 GMT
#2594
I would like to report a bug with the current version (8.2).

When I use the take control feature on a replay of a ranked ladder match, it acts as if it was a real ladder game and gives me a win/loss for it!
Mavvie
Profile Blog Joined May 2012
Canada923 Posts
Last Edited: 2013-03-10 17:36:59
March 10 2013 17:34 GMT
#2595
On March 10 2013 23:11 Dunedune wrote:
I would like to report a bug with the current version (8.2).

When I use the take control feature on a replay of a ranked ladder match, it acts as if it was a real ladder game and gives me a win/loss for it!

Yeah I noticed that too, haha. I guess for now we have to manually mark the games as bad.

edit: I think that I played an unranked game, got my ass handed to me, then played from somewhere near the end again to see if I could change things, got my ass handed to me again, and it counted as one loss.

Weird...I haven't laddered since being at 2524 MMR, but I've played lots of unranked and resume-from-replay and my MMR has "dropped", and the graph says I'm 1 win - 4 losses since being at 2524, even though I haven't played a single ranked game...
Getting back into sc2 O_o
korona
Profile Joined October 2009
1098 Posts
March 10 2013 19:02 GMT
#2596
On March 11 2013 02:34 Mavvie wrote:
Show nested quote +
On March 10 2013 23:11 Dunedune wrote:
I would like to report a bug with the current version (8.2).

When I use the take control feature on a replay of a ranked ladder match, it acts as if it was a real ladder game and gives me a win/loss for it!

Yeah I noticed that too, haha. I guess for now we have to manually mark the games as bad.

edit: I think that I played an unranked game, got my ass handed to me, then played from somewhere near the end again to see if I could change things, got my ass handed to me again, and it counted as one loss.

Weird...I haven't laddered since being at 2524 MMR, but I've played lots of unranked and resume-from-replay and my MMR has "dropped", and the graph says I'm 1 win - 4 losses since being at 2524, even though I haven't played a single ranked game...

Hmm. The unranked detection should catch those (comparison of pre & post game win & loss counts). Of course if either pre or post game profile could not be read... I will have to test this after the HotS conversion is done.

Regarding the HotS conversion there is no eta yet. It will require lots of changes - some changes are already done, but lot still remains. Also it is still unknown how Blizzard will handle the web profile related stuff. Also its worth noting that I will receive my HotS license possibly a week after the release & will be unavailable for the release week weekend. --> In worst case scenario the HotS conversion may take a week or two. In best case scenario it may be done few days after the release. Time will tell how long it takes...
KillerofGods
Profile Joined September 2012
United States34 Posts
March 11 2013 02:56 GMT
#2597
Thanks for continuing to support this plugin as well as keeping us updated on the progress!! Thanks for all your hard work!
"insanity is doing the same thing over and over again and expecting different results" - Albert Einstein
JazVM
Profile Joined October 2012
Germany1196 Posts
March 12 2013 13:55 GMT
#2598
Does this work with hots by default or will there be an update?
mind mind mind mind mind mind
korona
Profile Joined October 2009
1098 Posts
Last Edited: 2013-03-13 20:01:12
March 12 2013 16:39 GMT
#2599
On March 12 2013 22:55 JazVM wrote:
Does this work with hots by default or will there be an update?

Like I two messages before this mentioned there is no eta yet for HotS update (may take from couple of days to couple of weeks):

Currently done:
* separate profiles for HotS & WoL
* new file storage format (new attributes needed for separate profiles + attributes that support some possible future features)
* conversion from old storage format to new format
* archiving S11 data

Needs more work / testing:
* does new mem reader work with HotS
* data upload stuff
* data analysis stuff e.g. for analyzing offsets (these are developer side tools which will not be available for regular users)
* support for new web profiles (after Blizzard implements them)
* Lots of small things & testing

What Blizzard needs to implement (these are must regarding MMR tool):
* Fix the web profiles. They have mixed WoL & HotS ladder lists without any indication to which game which ladder list belongs to
* For some servers the web profiles are still in S11

Also after the HotS support is done & new version of the tool published, the MMR graphs will be inaccurate for some time as Blizzard has heavily modified league offsets. And as everyone has fresh start regarding MMR in HotS, it takes some time that MMRs stabilize. --> It will take some time to first collect data to be able to calculate new offsets.

Edit: Blizzard has now added game version to the left menu on web profile ladder lists.
Edit2: Updated the web profile reader to support both HotS & WoL earlier on Wednesday. Practical testing can likely start tomorrow: But no release this week as I am unavailable for the weekend.
korona
Profile Joined October 2009
1098 Posts
Last Edited: 2013-03-13 04:44:39
March 13 2013 04:43 GMT
#2600
Preparation task for everyone to be done before MMR tool supporting HotS is released (will likely not be released this week):

All season 11 data will be moved to archive section. If you have 'not normal' spikes in your MMR graph regarding last season's (S11) data (there will be no offset updates that would fix these automatically for s11 as focus is in HotS & season 12), you should set the causing games bad (In 'analyse log' the tool suggest which games are likely bad regarding the spikes. Setting them bad is possible via Config > data > refresh > select game > mark as bad game). If nothing is done by the user, the data (including the spikes) is simply moved to archive when next version of MMR tool is released.

Here is skeldark's instructions when a game should be set bad & when not:
http://www.teamliquid.net/forum/viewpost.php?post_id=17606672
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