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StarCraft 2 Freezing around mid-game

Forum Index > Tech Support
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Jayrflare
Profile Joined August 2011
United States2 Posts
March 22 2013 02:20 GMT
#1
Recently my StarCraft 2 has been freezing my whole computer for up to three minutes now but is not pausing the game like it does for a regular freeze or disconnect, it starts happening with any first contact of a small/medium-sized army from an enemy and my headset begins to emit a rather odd buzzing sound and stopping all processes on my computer. I have only been able to close out of the game once out of the 3-4 times this has occurred and both of the times it froze on my desktop as well and I was unable to shut down or restart my computer.

My computer specs real quick;
MSI GTX 670 PE
Intel Core i5-3570K stock speeds at the moment
Cooler Master Hyper 212 EVO
ASUS P8Z77-LK
8gb Corsair Vengeance DDR3 1866 MHz
Antec High Current Pro 750W
HAF XM
Kingston HyperX 120GB SSD
Western Digital WD Blue 500GB
mav451
Profile Joined May 2010
United States1596 Posts
Last Edited: 2013-03-22 05:29:39
March 22 2013 05:27 GMT
#2
Hard lock could be any number of things.
A couple things:
1) Keep a GPU temp monitor open; MSI afterburner or an equivalent.
See if you get a peak temp so we have one reference point.
2) Double check that your RAM latencies are according to SPD. Check with memtest as well.
3) May also consider downclocking your GTX670 to reference clocks (915 core, down from the out-if-box OC at 1019 Mhz).
Many times, factory GPU OCs aren't even stable or properly tested.
With no power comes no responsibility?
jaidee
Profile Joined January 2013
Philippines118 Posts
March 22 2013 07:20 GMT
#3
Can you post your graphic settings as well.

Most likely culprit is your GPU temps or prolly your PSU can't handle the load.
Senexion
Profile Joined March 2013
3 Posts
March 23 2013 05:07 GMT
#4
Hey guys, this is the guy who actually posted from the "jayrflare" account which is my buddies I just couldn't post for some reason so I got him to.
My GPU has not hit over 55 degrees Celsius, I have been monitoring my temps to make sure that it was not the cause with MSI afterburner.
My CPU hit a max of 59-60 degrees when I was monitoring it with core temp, and these temps also did not occur until my system began to freeze, before the freezes they both stayed below 50 degrees.
I will check my RAM latencies now that you have brought it up.
I saw that it may possibly be a driver issue so I have downloaded a new beta driver from nvidia and will try to go back a few drivers if this does not fix it.
If the problem continues further I will try to downclock my card as you suggested.

Jaidee, I run the game at max settings but my FPS never drops below 50 in any 1v1 situation, my power consumption of my entire system never exceeds 500 watts whilst playing The Witcher 2 so I am extremely confident that my power supply is not the cause of my problems.
insitelol
Profile Joined August 2012
845 Posts
March 26 2013 15:43 GMT
#5
Got similar problem. Not exactly same as yours but still. Game just freezes randomly and after few seconds windows crit error window accurs.

The thing is that it never happens in any game but LADDER game. Exclusively ladder games. Wtf rly? I can play billions of customs with my friend - nothing. Everything runs smoothly. Campaign? Perfect! But playing a ladder games has a ~10% chance of crushing the client (tested in ~500 games). Like... wtf blizzard? That problem arouse after 2.0.4 btw. I checked everything. That's purely blizz software isuue. My system runs everything smoothly. Any program, any game. Temperature is always ok. It happened on win 7, and it happens on win 8. How ffs could this be a my hardware problem if it happens in specific game scenario (aka ladder game). Graphics is the same on the ladder and in custom game. Maps r the same, everything is the same. Why ffs ladder game?! So mate, just accept the truth. Nothing can be done form our side. Blizzard coders #$&@#.
Less is more.
Senexion
Profile Joined March 2013
3 Posts
March 27 2013 01:14 GMT
#6
That makes me feel good zzz
dUTtrOACh
Profile Joined December 2010
Canada2339 Posts
March 27 2013 16:30 GMT
#7
This kind of bullshit costs me games all the time, ever since the HotS + WoL UI content patch.

My GPU is chillin' at a happy 39 degrees but the UI freezes. All I can see are changes to the cursor (which still moves normally). If I minimize and restore, the client turns into a black screen with a working cursor. Typically, I can't get people to pause for long enough for it to sort itself out. It's kinda fucked, but basically, it's like playing the game blind (except I know where my cursor is). Kind of a pain in the ass, especially when I'm forced to leave a game because my opponent is being an asshole and won't give me 2 or 3 mins.
twitch.tv/duttroach
MisterFred
Profile Joined October 2010
United States2033 Posts
March 27 2013 16:54 GMT
#8
I kind of doubt it's a GPU problem. But if it is, in this case you probably want to go BACK a few drivers, rather than forward to a new beta driver. After all, it used to work right.
"The victor? Not the highest scoring, nor the best strategist, nor the best tactitian. The victor was he that was closest to the Tao of FFA." -.Praetor
dUTtrOACh
Profile Joined December 2010
Canada2339 Posts
March 27 2013 17:55 GMT
#9
On March 28 2013 01:54 MisterFred wrote:
I kind of doubt it's a GPU problem. But if it is, in this case you probably want to go BACK a few drivers, rather than forward to a new beta driver. After all, it used to work right.


I don't know about you, but my SC2 won't even launch if something on my computer is out of date. Rolling back a driver is no exception. Whenever I do that, my SC2 Agent Updater gets stuck in the "Updating Blizzard Launcher" phase. Shit, I JUST right now got disconnected from BNet in the middle of a game because my nVidia Auto-Updater has a slightly newer driver available. Fantastic!
twitch.tv/duttroach
Senexion
Profile Joined March 2013
3 Posts
March 27 2013 19:22 GMT
#10
I just got this computer built in November 2012 and hadn't played StarCraft 2 on it at all or even attempted to do until recently when I encountered this problem, so I'm not sure if it used to work on an older driver, I already tried rolling back drivers and it didn't change a thing unfortunately.
Loser777
Profile Blog Joined January 2008
1931 Posts
March 28 2013 09:36 GMT
#11
I have this issue too:
Graphics have frozen a few times in campaign after UI patch in WoL, sound keeps going and I can still hear battles and interfaces noises when I move the mouse around.
Graphics have frozen in ladder, game keeps going otherwise (I can send messages, pause/unpause, etc. but I can't see anything). I managed to get it to come back after pausing by first alt-tabbing out of the game and then locking windows and then unlocking.

I've seen this occur on Suppy's stream as well.

Specs:
Windows 7 64bit
i5 3570K
GTX 660
6581
Cyro
Profile Blog Joined June 2011
United Kingdom20327 Posts
March 28 2013 09:40 GMT
#12
I have this issue too:
Graphics have frozen a few times in campaign after UI patch in WoL, sound keeps going and I can still hear battles and interfaces noises when I move the mouse around


This is a different problem
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
Senshin
Profile Joined June 2004
Netherlands115 Posts
Last Edited: 2013-03-28 11:34:47
March 28 2013 11:34 GMT
#13
On my older laptop I have also this problem, just randomly freezes (complete computer locks up), sounds goes buzzing and I need to do a restart with the power button( I don't have 3 min patience).

Specs:

Laptop type: N53SV
CPU: 2630QM
GPU: Nvidia 540m GT

Never had it before, don't have this problem on my m17x r4 (or so far haha).
Mirathir
Profile Joined March 2011
Germany1 Post
Last Edited: 2013-03-29 09:18:01
March 29 2013 08:44 GMT
#14
I have nearly the same Problem, for me it looks like the Problem occurs more often in Replay while increasing or decreasing the gamespeed. The game Freezes and my Pc seems not to react for a few seconds on Keyboard input as well, nevertheless VoiceChat for example works totaly fine, during this period. After around 10-15 seconds (sometimes even longer) the Pc does eveything you wanted to do him before while you hit the Keyboard and the game goes on too.
No idea's how to solve this?

My System:
Intel Core i72600k
Asus p8z68 deluxe
Msi gtx 580 lightning
16gb gskill sniper ram 1866mhz
Corsair force gt 120gb ssd
bequit dark power pro 850w power supply

Windows 7 64 bit (all updates)
newest nvidia beta driver
Problem: occurs for the first time after HOTS Release -> no Problems in other games or Applications
Temperatures are fine as well
Running sc2 on max settings


Cyro
Profile Blog Joined June 2011
United Kingdom20327 Posts
March 29 2013 09:26 GMT
#15
I have nearly the same Problem, for me it looks like the Problem occurs more often in Replay while increasing or decreasing the gamespeed. The game Freezes and my Pc seems not to react for a few seconds on Keyboard input as well, nevertheless VoiceChat for example works totaly fine, during this period. After around 10-15 seconds (sometimes even longer) the Pc does eveything you wanted to do him before while you hit the Keyboard and the game goes on too.


Yet another issue, haha..

This one is probably just sc2 behaving badly with loading. You shouldn't experience it if you already watched the replay start to finish and go back
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
yeastiality
Profile Joined April 2011
Canada374 Posts
April 01 2013 00:54 GMT
#16
Hi, I also get this issue and it doesn't seem to be a hardware problem. It only happens with SC2, and often during 'big changes' like the first poster mentioned. My temperatures are normal, memory tests okay and there's lots free...CPU has lots of free time etc.

Are there any workarounds or other nonsense for this? It really seems like a bug in the game, or some obscure hardware interaction..
iGrepair
Profile Blog Joined June 2012
34 Posts
April 12 2013 21:03 GMT
#17
I have this problem as well gotta love blizzard
okinami
Profile Joined April 2013
1 Post
April 24 2013 10:55 GMT
#18
Maybe this is a hack, to delay the player while still in the game. At worse it will force the player to close the Starcraft 2 client. Sometimes if I wait it out, it comes back, but it's already too late. Sometimes it doesn't come back at all.
slapshot136
Profile Joined March 2014
United States1 Post
March 14 2014 23:43 GMT
#19
I also have this issue, computer specs:

intel 2600k
16gb ram
evga 770 2gb
xfx 700W PSU
samsung 840 250gb ssd

I have tried various driver versions, re-install of sc2, install of sc2 on a secondary disk (HDD raid 5 array) - nothing has helped.. every now and then it just happens and all I can do is close sc2
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