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Active: 2002 users

New HyperX Ram; PC Does Not Boot

Forum Index > Tech Support
Post a Reply
SentrySteve
Profile Joined March 2010
United States71 Posts
March 21 2013 00:01 GMT
#1
Hello,

I recently purchased Kingston HyperX Blu 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) memory into my P7P55D-E Pro mobo. Upon installing this memory, my computer would not boot. Everything was powered on, but the mobo didn't make the normal beeping sounds as it would if it were progressing through a normal boot up and my monitors did not display anything. I have a total of 4 memory slots and I tried these two in both slots and still nothing.

When I put my old memory in, my computer worked fine. My old memory was G.Skill

My mobo's user manual states "voltage below 1.65v is recommended to protect the CPU." I can see from my order that I selected the 1.65v version.

Using CPUID, I can see that my current memory is using 1.5v.

So... my questions are as follows:

1) Is this memory safe to run with my mobo/CPU?

2) Is the lack of an additional .15v enough to cause the memory to not work properly or are these sticks DOA?

3) If so, is it safe to go into my bios and change the voltage of the current (working) memory, let the computer load, power down, then reboot with the new memory.

Thank you for the help. I have a minor knowledge in computer hardware... though as you can tell... the significance of RAM voltage is new to me.
Ropid
Profile Joined March 2009
Germany3557 Posts
Last Edited: 2013-03-21 00:14:21
March 21 2013 00:06 GMT
#2
Did you go into the BIOS and load the XMP profile for your new memory, or did you not touch anything and were still using the settings you were running your old memory at?

EDIT: Looked into your motherboard's manual... it's described on page 3-16, chapter 3.5.2.
"My goal is to replace my soul with coffee and become immortal."
Cyro
Profile Blog Joined June 2011
United Kingdom20322 Posts
Last Edited: 2013-03-21 00:19:44
March 21 2013 00:19 GMT
#3
If there's no display on screens you cant get to bios which is tricky..

1.65v should not be harmful but i cant see it preventing you reaching bios or starting at all
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
Belial88
Profile Blog Joined November 2010
United States5217 Posts
Last Edited: 2013-03-21 00:28:21
March 21 2013 00:26 GMT
#4
My mobo's user manual states "voltage below 1.65v is recommended to protect the CPU." I can see from my order that I selected the 1.65v version.


Intel specifications say a lot of goofy things, you are fine up to 1.8v for RAM for 24/7 air. Intel also says you can't do more than 1600mhz ram either (well if you have 4 sticks it becomes harder to though). Manufacturer specifications are just guarantees - your ram might be able to do 2600mhz, maybe 2400, but they'll guarantee 1333, maybe 1600, depending on ram (just an example).

2) Is the lack of an additional .15v enough to cause the memory to not work properly or are these sticks DOA?


No since your RAM should default to 1333mhz CL9 1.5v, and run just fine. To make the ram run at it's XMP profile, you have to literally overclock it to such (sometimes XMP profile will get logged in if the board can recognize xmp). It would make it unstable at a certain overclock to have less voltage, it wouldn't not boot at defaults.

3) If so, is it safe to go into my bios and change the voltage of the current (working) memory, let the computer load, power down, then reboot with the new memory.


It would be, but may cause issues. I hope you reset all the values you may have changed when using your old ram.

Do this, if you aren't doing it already - reset all settings to auto with original ram, or hell just take your motherboard battery out with the pc unplugged, with the new ram installed and then put it back in to do a hard cmos reset, then boot up.
How to build a $500 i7-3770K Ultimate Computer:http://www.teamliquid.net/blogs/viewblog.php?topic_id=392709 ******** 100% Safe Razorless Delid Method! http://www.overclock.net/t/1376206/how-to-delid-your-ivy-bridge-cpu-with-out-a-razor-blade/0_100
upperbound
Profile Joined September 2011
United States2300 Posts
March 21 2013 01:15 GMT
#5
Your mobo has a MemOK button. Use that to get it to boot, then tune the settings.
SentrySteve
Profile Joined March 2010
United States71 Posts
March 21 2013 02:51 GMT
#6
On March 21 2013 09:26 Belial88 wrote:Do this, if you aren't doing it already - reset all settings to auto with original ram, or hell just take your motherboard battery out with the pc unplugged, with the new ram installed and then put it back in to do a hard cmos reset, then boot up.


This worked! Even though all of my RAM settings appeared to be on AUTO I did a BIOS default/reset and now I'm running on a cool 8gigs.

Thanks for your help everyone!
Belial88
Profile Blog Joined November 2010
United States5217 Posts
March 21 2013 03:23 GMT
#7
Now spread the word about how awesome I am.
How to build a $500 i7-3770K Ultimate Computer:http://www.teamliquid.net/blogs/viewblog.php?topic_id=392709 ******** 100% Safe Razorless Delid Method! http://www.overclock.net/t/1376206/how-to-delid-your-ivy-bridge-cpu-with-out-a-razor-blade/0_100
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