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Egghead
United States141 Posts
When I try to update, or uninstall, I get the message of "could not read from the file 'xsplit_patch.msi.'" No matter what I try, I haven't found a solution. I've tried downloading an older xsplit_patch.msi and using that, I've tried uninstalling using Revo unistall, manually deleting files and registry entries, running as admin, etc etc etc. Has anyone had a similar problem or can offer any solutions or advice?? I'm desperate!! Thanks for looking! | ||
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TheToast
United States4808 Posts
iirc, Windows installer actually keeps a copy of the original .msi file in the C:\Windows\Installer folder. Basically, if you try to uninstall or update the program; Windows uses that copy of the .msi file. My guess is somehow that .msi file got deleted or corrupted. The bad news is that Windows uses an alphanemeric string as a file name, and it's difficult to identify which .msi file is for which program. Sorry for the vagueness, but it's been a while since I've had to troubleshoot Windows Installer issues. | ||
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Egghead
United States141 Posts
I'm going to try searching for that .msi file when I have the installation wizard open, maybe I'll get lucky! Thanks for your reply! | ||
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Carapace
Netherlands128 Posts
 Make sure you delete everything though. | ||
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TheToast
United States4808 Posts
On May 03 2012 01:35 Egghead wrote: I believe you nailed it, unfortunately I have no idea how to find the said .msi file. I have found places to download an out of date one, but that does not work. Is there some way to extract that .msi file from the XSplit install .exe file? When you launch that, it extracts files, but I have no idea on how to find it. I'm going to try searching for that .msi file when I have the installation wizard open, maybe I'll get lucky! Thanks for your reply! 7-zip may be able to do that. | ||
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Egghead
United States141 Posts
On May 03 2012 02:39 Carapace wrote: Try uninstalling Xsplit with Revo uninstaller and try to install it. It fixed the problem for me Make sure you delete everything though.If you read through the original post I did try that. I didn't try the force uninstall option though, as I was worried that i may not be able to broadcast at all (the old version still works...for now). Did you use the force uninstall option? | ||
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utoma
10 Posts
http://support.microsoft.com/mats/Program_Install_and_Uninstall | ||
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