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Cyborg R.A.T 9 Cursor moving unevenly - Page 2

Forum Index > Tech Support
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Cyro
Profile Blog Joined June 2011
United Kingdom20326 Posts
Last Edited: 2012-09-04 19:26:32
September 04 2012 19:24 GMT
#21
On September 05 2012 04:21 Infernal_dream wrote:
Show nested quote +
On September 05 2012 04:19 Cyro wrote:
Why 6400dpi?

I play sc2, guild wars, diablo just fine @450dpi (zero acceleration, 6/11 windows), and 2000 would be considered on the very high end.

6400 is ludicrously high and with any DPI increases you are trading away accuracy.

Oh yea, i use a dual screen set up.


Maybe his mousepad is the size of a flea? My friends play on extremely high settings too for mouse sensitivity and I just don't understand how they do it.


At 6400dpi you can cross your entire screen diagonally in around 1cm of movement.. Is your mousemat really THAT small?

Ive seen quite a few peoples mouse settings, and i have not seen a single one legitimately using anywhere near those sensitivies.

5 of so were using 3000+DPI, but ALL OF THEM had positive/negative acceleration of some sort, OR were lowering their dpi via the windows multiplier, messing up cursor movement.

My mousemat (Razer QCK+) is big enough to allow me to use 180dpi for starcraft 2, of course that is stupidly low, and 450 is already low end, but i CAN do it without running off the mat, and i really, REALLY doubt anyone legitimately needs above 2k DPI
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
EAGER-beaver
Profile Joined March 2004
Canada2799 Posts
September 04 2012 19:24 GMT
#22
my R.A.T 7 broke just about the day after the 1 year warranty, what a POS!!!
Simon and Garfunkel rock my face off
scvdriver
Profile Joined September 2012
Sweden5 Posts
September 04 2012 23:04 GMT
#23
It is very annyoing - the mouse is useless, it jumps all upp and down in opposite direction of scrolling all the time

I have tryed all build in sensitivities and I experience same thing. I bought mouse less than a week ago.

It can't be dirty lens.

By the way "madcatz" support that cyborg is buying themselves in, is a ridicioulous, they don't even have a webforum for people to ask each other. There is some "faq" or something one can look at but it contains just junk questions weith obvious answers, or easty to look up on cyborg site.

I am really dissapointed in this mouse :-( Expected something totally different with high quality.
scvdriver
Profile Joined September 2012
Sweden5 Posts
September 04 2012 23:39 GMT
#24
As a little update. It seems to help a bit if z-axis sensitivity is taken all the way down or all the way up, but not in the middle as default. I experience less jumpiness in both cases.

shabinka
Profile Joined October 2008
United States469 Posts
September 05 2012 05:35 GMT
#25
Since 6400dpi is the high end of his hardware maybe he likes playing at 3000 and doesn't want to stress the hardware. Some people think like that. Think outside the box before you post stupid irrational things on the internet.
Verror
Profile Joined March 2011
261 Posts
September 05 2012 05:43 GMT
#26
If you haven's already tried a new mousepad, Id say try that first, my most recent mousepad wore out really fast and it made my mouse quite jumpy...

Also if you have a fan, floor fan/table fan(especially if its on your computer desk!!!) any sort of thing like that near your computer, turn it off and try with that, even the small vibrations you cant feel, and that wouldn't move the mouse from rest can cause HUGE tracking problems.

GL!
scvdriver
Profile Joined September 2012
Sweden5 Posts
September 08 2012 09:05 GMT
#27
Z-axis sensitivity on max does help a lot, jumping and hacking is almost gone.

iGrepair
Profile Blog Joined June 2012
34 Posts
September 11 2012 16:08 GMT
#28
Having the same problem with mine, I just took a Air Can (dust remover) and blew the entire mouse out including the sensor, Its so annoying im in the middle of a game and my mouse starts jumping around and for me its almost like the mouse just stops reacting correctly
franco9
Profile Joined November 2012
Poland6 Posts
November 02 2012 17:44 GMT
#29
Hi,

I have bought Rat 9 few months ago.It was by far the best mice i used and i had no problems with it.
Week or so ago suddenly cursor stopped working. Every button works but cursor doesntmove. I tried to unplug it , change battery , install drivers but it doesnt work. What is most strange part that after i disconnect it and connect it again next day it works for few minutes before suddenly stopping again. And i can same thing every day and it works for very short time before suddenly stopping and not moving again. I have to state again that every button works , there is connection i can click everything despite moving cursor wich stops and dont move at all.

Is it sth to be fixed or have to send to service?

Thx in advance

Best Regards
Easterling
Profile Joined December 2012
Romania1 Post
December 05 2012 22:38 GMT
#30
I had the same problems with my RAT 9. Sometimes I'm not able to scroll in one direction, or only with great difficulty. This usually happens suddenly and it seems to go away after a minute or so. I did notice that the sensor housing has a tendency to retain dirt. No idea if this is related or not, but if it is then that's a design flaw. Used plenty of laser mice that worked fine for years without any cleaning.

It's too bad that such an awesome looking ridiculously high priced mouse has such problems.
Dollarbill13m
Profile Joined May 2013
2 Posts
May 16 2013 15:32 GMT
#31
I have figured out a fix for the RAT 9 cursor issue. Upon purchasing my mouse and installing all the optional software, I discovered my cursor was performing incorrectly. It almost seemed to lag as I moved my mouse cursor across the screen. I have searched high and low for an answer on how to fix this problem, only to find that people were giving up and simply buying a new mouse. What I did was go into my Programs and Features under control panel and remove the RAT 9 Battery Charge Indicator. I then closed the actually indicator as it was still open on my desktop. Once I closed and removed that piece of software, my mouse is back to working flawlessly. There is absolutely no lag in the cursor whatsoever. I understand this is an old post, but considering a fix has been found I felt it necessary to share with all of you who no doubt have been stressed out and irritated by this issue. Hope this works for you, have fun!
nickmind
Profile Joined August 2013
United States1 Post
Last Edited: 2013-08-16 23:06:28
August 16 2013 23:06 GMT
#32
Just because Google puts this thread close to the top of "rat 9" searches. I had to register to this forum to reply to this thread.

First off, I have the same problem, and been having the problem since day two of owning the product. I run two mice, as when the RAT 9 starts acting up, just switch to the other mouse (Logitech G7). I have been living with the problem for too long, I was just doing work in windows. But started gaming again recently and the problem is superbad!

Second, I think its totally upsetting and BS. That a $120 mouse would have these problems. Your normal cheapo $15 mouse would not give you this headache. AHHH...

To Dollarbill13m post, I did uninstall the software and it did seem to help. But No in the long run did not fix the problem at all. I have cleaned with a q-tip, blown it out with an air compressor and run it on my white table. Nothing works. The problem is not repeatable, and as far as I can tell can't relate the problem to anything other then a defective product. As I have tried 2+ computers, 5+ different USB ports, and with the software have done it all.

Honestly it doesn't feel like a optical problem, but more like a wireless connection problem. And YES, to say Madcatz support sucks, is putting it lightly.
Cyro
Profile Blog Joined June 2011
United Kingdom20326 Posts
August 16 2013 23:17 GMT
#33
Second, I think its totally upsetting and BS. That a $120 mouse would have these problems


You pay for the shell, not the sensor or anything else like that. Everybody looks for reviews on the shell and the feel of the mouse, not of the sensor, remember it
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
wptlzkwjd
Profile Joined January 2012
Canada1240 Posts
Last Edited: 2013-08-17 00:53:57
August 17 2013 00:53 GMT
#34
On August 17 2013 08:17 Cyro wrote:
Show nested quote +
Second, I think its totally upsetting and BS. That a $120 mouse would have these problems


You pay for the shell, not the sensor or anything else like that. Everybody looks for reviews on the shell and the feel of the mouse, not of the sensor, remember it


I say you're paying for the branding, uniqueness, and just mindset that more $$$ = better, more than anything else but yeah, probably not the sensor.
Feel free to add me on steam: http://steamcommunity.com/id/MagnusAskeland/
green555
Profile Joined August 2013
Germany2 Posts
August 21 2013 20:51 GMT
#35
nickmind, try to remove the plastic glider surrounding the laser. i could not clean mine without removing it with a q-tip. after cleaning it, it went back to normal. I first tried it without the glider and then I put it back to its place. Maybe worth a try...
WTF WTF?
ladydawny
Profile Joined December 2013
1 Post
December 12 2013 19:07 GMT
#36
Dollarbill13m Your fix worked for me, thanks so much. I hope you pop back and read my thanks. As soon as you mentioned the battery charge software it rung a bell for me as I had noticed it glitched a bit prior to my problems. I registered with the site just to say thanks as this mouse was a gift from my son because I get pain in my hands, I really have trouble with some shapes of mice so cheers for coming back to post that :D
regards Lady
anguana
Profile Joined December 2013
1 Post
December 17 2013 16:00 GMT
#37
the problem 'caused by a conflict wireless.
just change the channel on the modem and everything is resolved.
for example, I was set to automatic channel and the problem presented itself, setting in channel 9 and all 'back perfect
legenbone
Profile Joined April 2015
1 Post
April 21 2015 02:56 GMT
#38
yeah i have experienced same things recently, and figured out that it is the precision aim function thats causing the problem. either you want to turn it off or you want to just turn it to 0% in the settings tab. I know this is a really old thread, but i guess this solution will help ppl a lot.
ShadeCypher
Profile Joined November 2015
1 Post
November 10 2015 08:08 GMT
#39
the wireless channel switch worked a treat for me, thanks mate, i moved my wireless channel from 7 to 9 and bang :-) no stutter , after many many different fixes tried , this one did the trick :-)
Aeyo
Profile Joined March 2016
1 Post
March 06 2016 16:53 GMT
#40
Just thought I would make an account when I saw this!

First a bit of back ground info: I use the Rat 9 Mouse pad my Rat 9 is just over a year old.

First time i had this problem I thought censors as well.. but with a magnifier i could see nothing wrong with the censors.

So I simply took the mouse apart and cleaned the scroll censors, You my be asking why. Think of it like this. If i slap you on the a$$ you feel it. But If you have a broken arm, then slap you on the a$$ you feel it less. because you are already busy feeling pain else where. Well. Same with the mouse. I have had this problem 3 times now and resolved it by cleaning the scroll censors. Problem solved.

Give this a try before giving up the best mouse on the market.

P.S. to clean the scroll censors just blow into the scroll censor while slowly spinning the wheel. or those less adventurous. Feel free to watch this fella who explains taking it apart in great detail.



YES! this Fixed my poor / intermittent sensitivity. Symptoms. Mouse wheel randomly moves when clicking from time to time. and mouse moment feels like it's not registering everything / moving but not the way that feels correct.

Hope this helps.
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