xsplit login problem - Page 2

Hi,


It seems that one of our servers is having some problems causing the
login to fail. We have already alerted our engineers and they're working
on immediately resolving this issue.

In the meantime, here's what you can do to work around the problem.

If you were you able to login before the problem occurred, please
follow this steps:

1. Make a backup of xsplit.db, w/c is usually located in c:\program
files\splitmedialabs\xsplit\db
2. Download the latest release in tier 3 via the direct link:
http://www.xsplit.com/download/dev/xsplit_patch_v1.0.1103.1702.msi
3. Install the patch.
4. Restore xsplit.db to the folder in step 1.
5. Launch XSplit Broadcaster and try logging in.

Note that the workaround above rely on the fact that you have
successfully logged in before the problem started happening and that you
have not reinstalled XSplit Broadcaster before making a backup of
xsplit.db. If this is not the case, then we regret that you will have to
stand by until our engineers deliver the fix.


Best regards,

Albert Cobacha
SplitMediaLabs Team