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Starcraft II freezes momentarily non stop

Forum Index > Tech Support
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1 2 Next All
Diamond
Profile Blog Joined May 2009
United States10796 Posts
December 06 2010 00:55 GMT
#1
Ok so this started about a week or two ago. Whenever I play SCII, the game freezes for a moment or two every few seconds. Certain events seem to set it off, such as the start of the game or when I chrono boost, but it's not only during those events. I tried to set everything to low with no change. I also totally reinstalled not only SCII but even my whole OS, so I am on a SUPER fresh copy of windows.

Looking around the battle.net forums I see this is not only unique to me, here is a thread of other people having it happen. Also someone made a Youtube video (not me) about this:


Here's my config:

CPU: Intel Core i3 540
Graphics: VGA GIGABYTE|GV-N240OC-1GI GT240 RT
Memory: 4G|GSKILL F3-8500CL7S-4GBRL R
Motherboard: Asus P7H55-M
HDD 1: 500gb Hitachi Deskstar
HDD 2: 160 GB Western Digital 1600AJJS
PSU: BFG Tech 550W GS Seris (BFGR550WGSPSU)
OS: Windows 7 x64 Ultimate
Internet:
[image loading]

Anyone know how to fix this? I have heard having another DirectX game open might help, but I want to be able to stream so I need the least amount of stuff possible open. Also other have mentioned this did not help them in the b.net thread.

Any ideas?
Ballistix Gaming Global Gaming/Esports Marketing Manager - twitter.com/esvdiamond
D3ath3nat0r
Profile Joined October 2010
United States163 Posts
Last Edited: 2010-12-06 00:59:54
December 06 2010 00:57 GMT
#2
I am not sure about this but you might not have enough memory/ram, check how much percent your CPU is being taken up

edit* your processor might not be good either
Nothing
Diamond
Profile Blog Joined May 2009
United States10796 Posts
Last Edited: 2010-12-06 01:02:48
December 06 2010 01:01 GMT
#3
On December 06 2010 09:57 D3ath3nat0r wrote:
I am not sure about this but you might not have enough memory/ram, check how much percent your CPU is being taken up

edit* your processor might not be good either


Processor stays under 50% at all times (haven't tried 200/200 yet). Also the lag does NOT happen in replays.... odd...

Also the processor is brand new, only a couple weeks old, it did not happen previously.
Ballistix Gaming Global Gaming/Esports Marketing Manager - twitter.com/esvdiamond
D3ath3nat0r
Profile Joined October 2010
United States163 Posts
December 06 2010 01:02 GMT
#4
ahh ok on my other crappy laptop that has terrible CPU, it lags like that but idk
Nothing
Souljah
Profile Blog Joined November 2010
United States423 Posts
December 06 2010 01:08 GMT
#5
You by chance aren't running any Video Card monitoring software like afterburner are you? I had a problem that looked similar to what your seeing.. its due to the software pulling information from the vid card which causes a momentary hiccup similar to what yours.
Diamond
Profile Blog Joined May 2009
United States10796 Posts
December 06 2010 01:09 GMT
#6
On December 06 2010 10:08 Souljah wrote:
You by chance aren't running any Video Card monitoring software like afterburner are you? I had a problem that looked similar to what your seeing.. its due to the software pulling information from the vid card which causes a momentary hiccup similar to what yours.


Nope. The ONLY things running are Skype, Mozilla, and SCII. I'm not even reinstalling anything else until I get this fixed to eliminate that possibility.
Ballistix Gaming Global Gaming/Esports Marketing Manager - twitter.com/esvdiamond
lowkontrast
Profile Blog Joined August 2010
United States855 Posts
December 06 2010 01:14 GMT
#7
On December 06 2010 10:01 iCCup.Diamond wrote:
Show nested quote +
On December 06 2010 09:57 D3ath3nat0r wrote:
I am not sure about this but you might not have enough memory/ram, check how much percent your CPU is being taken up

edit* your processor might not be good either


Processor stays under 50% at all times (haven't tried 200/200 yet). Also the lag does NOT happen in replays.... odd...

Also the processor is brand new, only a couple weeks old, it did not happen previously.


Download Realtemp, this will allow you to monitor the usage of your processor on each independent core. Because your usage is close to 50% I think it may be a problem of only the first core of your processor being used, in which case it is being maxed out.
Souljah
Profile Blog Joined November 2010
United States423 Posts
December 06 2010 01:15 GMT
#8
You on the latest nvidia drivers?
Diamond
Profile Blog Joined May 2009
United States10796 Posts
Last Edited: 2010-12-06 01:43:57
December 06 2010 01:24 GMT
#9
On December 06 2010 10:14 lowkontrast wrote:
Show nested quote +
On December 06 2010 10:01 iCCup.Diamond wrote:
On December 06 2010 09:57 D3ath3nat0r wrote:
I am not sure about this but you might not have enough memory/ram, check how much percent your CPU is being taken up

edit* your processor might not be good either


Processor stays under 50% at all times (haven't tried 200/200 yet). Also the lag does NOT happen in replays.... odd...

Also the processor is brand new, only a couple weeks old, it did not happen previously.


Download Realtemp, this will allow you to monitor the usage of your processor on each independent core. Because your usage is close to 50% I think it may be a problem of only the first core of your processor being used, in which case it is being maxed out.


I don't know if I am using the program right but as far as I can see no cores ever go above 40% even when the freeze happens.

On December 06 2010 10:15 Souljah wrote:
You on the latest nvidia drivers?


Testing that right now, don't know why I didn't try this earlier.

Edit: Ok, updated the drivers, no change.
Ballistix Gaming Global Gaming/Esports Marketing Manager - twitter.com/esvdiamond
Diamond
Profile Blog Joined May 2009
United States10796 Posts
Last Edited: 2010-12-06 09:24:50
December 06 2010 03:38 GMT
#10
Also I don't know if this matters, but when I issue any commands while its frozen they all go through, and none of my opponents have complained about lag.

Edit: Ok it happens while I'm observing games and people notice it...
Ballistix Gaming Global Gaming/Esports Marketing Manager - twitter.com/esvdiamond
Butcherski
Profile Joined April 2010
Poland446 Posts
December 06 2010 09:46 GMT
#11
The same exact thing is happening to me for about 4-5 days now. I have no idea what's causing it. I have a pretty strong pc ( specs below) updated drivers, i know i didnt install any shitty programs etc. My pc is running stable in all other games i've tried and my opponents say they dont have any lags at all...

c2d 8400
2x 2gb G.SKILL 1000mhz
2x ATI 4870HD crossfire
Asus P5E motherboard
BFG 650W PSU
500GB Seagate Barracuda 32k rpm HDD
Vista 64 bit home
[image loading]
"Well Tasteless, i once met a three-toed sloth with good marauder control " - Artosis
Chaosquo
Profile Joined February 2010
Germany154 Posts
December 06 2010 09:55 GMT
#12
I have the same issue, and for me it seems to be related to sound settings. I assume we all have a Realtek sound chip. Try updating your sound chip driver and reducing the sound channels in SC2. I was also trying out some settings in the Realtek Audio manager.
I fiddled around a bit and right now it works for me. I just keep my fingers crossed it stays this way
Diamond
Profile Blog Joined May 2009
United States10796 Posts
Last Edited: 2010-12-06 10:03:04
December 06 2010 10:02 GMT
#13
On December 06 2010 18:55 Chaosquo wrote:
I have the same issue, and for me it seems to be related to sound settings. I assume we all have a Realtek sound chip. Try updating your sound chip driver and reducing the sound channels in SC2. I was also trying out some settings in the Realtek Audio manager.
I fiddled around a bit and right now it works for me. I just keep my fingers crossed it stays this way


Wow that's odd. I do have Realtek, how do you reduce channels to SCII? What other changes did you make?
Ballistix Gaming Global Gaming/Esports Marketing Manager - twitter.com/esvdiamond
nttea
Profile Blog Joined July 2008
Sweden4353 Posts
Last Edited: 2010-12-06 10:54:25
December 06 2010 10:04 GMT
#14
LOL so many replies and nobody knows this is a network problem? everytime battle.net doesn't work too well or your connection is bad enough this happens. Has nothing to do with anything else in your comp. The only way to fix it AFAIK is get a better ISP or tell blizzard to bring up their level of service. Alternatively stop downloading pr0n.
edit: After looking around a bit there might be something else causing the problem other than bad network, but i DO know this is how sc2 behaves if your network is very busy. Sorry for mean attitude :p
Diamond
Profile Blog Joined May 2009
United States10796 Posts
December 06 2010 10:07 GMT
#15
On December 06 2010 19:04 nttea wrote:
LOL so many replies and nobody knows this is a network problem? everytime battle.net doesn't work too well or your connection is bad enough this happens. Has nothing to do with anything else in your comp. The only way to fix it AFAIK is get a better ISP or tell blizzard to bring up their level of service. Alternatively stop downloading pr0n


Wow useful post. Maybe you missed the thing where this is a problem multiple people are having all of a sudden. Also my internet connection has ran this game fine since Beta. So it's not that.
Ballistix Gaming Global Gaming/Esports Marketing Manager - twitter.com/esvdiamond
Mr.Pyro
Profile Blog Joined July 2008
Denmark959 Posts
Last Edited: 2010-12-06 10:23:12
December 06 2010 10:21 GMT
#16
It is indeed a network issue, the same thing happens for me if i leave a torrent running while playing

It might be something out of your control though - an issue with Bnet servers being overloaded - these kind of stuttering lag issues seem to be most prominent in team games.
It might also be a problem with your ISP which is also out of your control.

Try firing the game up in offline mode to be sure that it is not a network issue.
P⊧[1]<a>[2]<a>[3]<a>tt | P ≝ 1.a.2.a.3.a.P
Mr.Pyro
Profile Blog Joined July 2008
Denmark959 Posts
Last Edited: 2010-12-06 10:25:34
December 06 2010 10:24 GMT
#17
On December 06 2010 09:55 iCCup.Diamond wrote:
Internet:
[image loading]


Bandwidth != stability

--> pingtest.net --> test it with near the location of the battle.net servers
P⊧[1]<a>[2]<a>[3]<a>tt | P ≝ 1.a.2.a.3.a.P
Diamond
Profile Blog Joined May 2009
United States10796 Posts
Last Edited: 2010-12-06 10:29:54
December 06 2010 10:29 GMT
#18
On December 06 2010 19:21 MaD.pYrO wrote:
It is indeed a network issue, the same thing happens for me if i leave a torrent running while playing

It might be something out of your control though - an issue with Bnet servers being overloaded - these kind of stuttering lag issues seem to be most prominent in team games.
It might also be a problem with your ISP which is also out of your control.

Try firing the game up in offline mode to be sure that it is not a network issue.


I don't have ANYTHING that eats bandwidth running and this same connection has worked on b.net flawlessly for 7 months now. Also many people are reporting this problem on the b.net forums, for everyone it only started recently.

[image loading]
Ballistix Gaming Global Gaming/Esports Marketing Manager - twitter.com/esvdiamond
Kokujin
Profile Joined July 2010
United States456 Posts
December 06 2010 10:33 GMT
#19
this mild stutter lag happened to me today, unfortunately after i installed a new cpu/cooler which made me paranoid, but went away after i restarted sc2. ill get to the bottom of this and update if it happens again. right now i suspect it is a battlenet network issue
iLLusive
Profile Joined March 2010
United States274 Posts
December 06 2010 12:20 GMT
#20
Possibly more of an Bnet issue as game has been out long enough it is starting to stress their servers and Cataclysm is coming out tomorrow so tons of people have reactivated Bnet accounts. Have to assume anything using Bnet server is pullling from a small poll of servers so why people are starting to see this more recently.

Also there was some major issues with Comcast DNS this last few weeks ton of websites weren't loading properly and I will assume somewhere along the line something in the loop everyone in the US uses tied into comcast possibly.

Anyways just my two cent nothing of expertise but it really does seem to be a network hiccup so to speak.
The art of war is simple enough. Find out where your enemy is. Get at him as soon as you can. Strike him as hard as you can, and keep moving.
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